Valvoline

Lead and enhance the global ethics and compliance program, oversee investigations and reporting, and ensure adherence to regulatory requirements while fostering a culture of integrity and risk mitigation across international operations.

Title: Leave of Absence Coordinator Locations: MA, NH, RI, MD, VA, DE, or FL Remote Job Description: Henley Enterprises, Inc. (and our associated entities) is a privately-owned Franchisee of Valvoline Instant Oil Change (VIOC) currently operating over 260 VIOC locations in Massachusetts, New Hampshire, Rhode Island, Maryland, Virginia, Delaware, Florida, and California. The Company has grown rapidly, and projects continued growth moving forward. This full-time, nonexempt (hourly) position is eligible for remote or hybrid work arrangements; must reside in MA, NH, RI, MD, VA, DE, or FL. The position will support employees across the entire Company but will be based on the east coast and report directly to the HR Manager. POSITION SUMMARY: The Leave of Absence Coordinator (“Coordinator”) provides front-line administration and customer service for all federal, state, and Company provided leave programs in all of the Company’s operating states. The Coordinator serves as the primary point of contact for employees requesting, on, or returning from leave, and partners with employees, supervisors, HR Business Partners, HR Coordinators, Benefits, and Payroll to ensure leaves are administered timely, accurately, consistently, and in compliance with applicable law. The Coordinator maintains records and case documentation in the Company's HRIS (Human Resources Information System, currently UKG) and supporting systems, and over time gains exposure to more complex responsibilities within the leaves and accommodations function under the direction of the HR Manager and in collaboration with the Leave & Workers' Compensation Specialist. This role will also maintain line of sight to workers’ compensation cases through the leave module and may update case information and also serve as a backup resource for worker’s comp administration. JOB BENEFITS INCLUDE: - Competitive Hourly Rate at $30.45- $35.75, commensurate with experience and geographical location - Health, Dental and Vision insurance after ninety days - 401K with match after one year - Company-paid Life and Disability Insurance - Time off with Pay including paid vacation and sick leave - FSA and Wellness reimbursements - Educational Assistance - Employee Discount at all Henley operated Valvoline Instant Oil Changes - Discounts with Partnered Products - and more! ESSENTIAL JOB FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. - Serve as the front-line point of contact for all leave of absence (LOA) inquiries received via email, phone, or Microsoft Teams, providing prompt, accurate responses. - Conduct initial intake conversations to determine the type(s) of leave that may apply based on the employee's qualifying reason, work state, tenure, and hours. - Communicate the leave request process, eligibility, documentation requirements, certification deadlines, and return-to-work expectations to employees and their supervisors/managers. - Field general questions relating to federal, state, and Company-provided leaves of absence, and escalate issues to the Leave & Workers' Compensation Specialist or HR Manager, as appropriate. - Prepare and deliver leave packets to employees (both electronically and for physical mailing). - Issue required notices (e.g., FMLA Eligibility & Rights and Responsibilities, Designation Notice, state PFML (Paid Family Medical Leave) within statutory timeframes and maintain documentation evidencing timely delivery. - Open, monitor, and close leave cases in the HRIS (UKG WFM Leaves Module) and any successor or supplemental leave management platform, ensuring eligibility status, leave type, dates, certification status, documentation, and return-to-work dates are accurate at all times. - Maintain thorough case notes documenting all employee, manager, and provider communications, including tracking interactive process steps, accommodation determinations, follow-up check-ins, and any requested adjustments. - Coordinate light duty and intermittent leave schedules with managers where appropriate. - Recognize potential reasonable accommodation requests (including requests that arise during a leave or as part of a return-to-work conversation) and escalate the ADA (Americans with Disabilities Act) interactive process in partnership with the HR Manager and HR Business Partner. - Provide HR Business Partners and managers with status updates on active cases and respond to ad hoc questions in a timely manner. - Collaborate with the Leave & Workers' Compensation Specialist on cases that involve overlap between LOA and workers' compensation matters. - Other leave-related duties and occasional ad hoc HR function projects as assigned. QUALIFICATIONS/COMPETENCIES: Skills & Competencies - Strong written and verbal communication, including the ability to explain complex leave concepts to non-HR audiences in plain language. - Customer centered problem resolution approach, with discretion when handling sensitive and personal information. - High accuracy and attention to detail; strong organizational and time management skills with the ability to manage a high case volume across multiple jurisdictions. - Collaborative team player, who escalates appropriately and documents thoroughly. - Ability to work independently in a remote or hybrid environment while maintaining responsiveness on Teams, email, and phone during business hours. - Proficient with Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint/OneDrive). - Experience with Leave tracking software; ability to learn new HRIS and leave administration platforms quickly. - Working knowledge of FMLA, ADA, military leave under USERRA, and at least one state PFML program; willingness and ability to develop multi-state expertise. Education and Experience - Associates degree or equivalent combination of education and relevant work experience - 0 - 2 years HR, front-line leave administration, or related experience - Multi-state/multi-unit experience preferred ENVIRONMENTAL & PHYSICAL REQUIREMENTS: - Work is performed in a remote or hybrid office environment with primary internal communication through Microsoft Teams, Outlook email, and telephone. - Primarily a sedentary role performed at a workstation using standard office technology (computer, monitor, keyboard, mouse, headset, and mobile/VOIP phone). - Requires the ability to view information on a computer display, communicate accurately by phone and in writing, and use a keyboard and mouse for extended periods. - Reliable high speed internet connection and a private, secure workspace appropriate for handling confidential employee information are required for remote work. - Travel is not expected for this position. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.

Title: Sr. Digital Experience Developer Location: USA, Remote Job ID P1-5424787-1 Job Description: It All Starts with Our People As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us. Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences. How You’ll Make a Difference Valvoline has a rewarding opportunity for a Sr. Digital Experience Developer. In this role, you will collaborate with cross-functional teams that include business analysts, product owners, designers, other developers, and leaders to discover required technical features translated from business functionality. You will be responsible for customer-facing applications (.com and mobile applications) as well as other web platforms. You will lead by example to ensure that the team writes clean, maintainable, secure, and documented code that adheres to our standards and best practices. You will need extensive knowledge of different mobile development approaches (native, hybrid and write-once-run-anywhere platforms). - Partner with Digital Product and business leaders on the roadmap of prioritized work. - Design solutions, both backend and frontend, to meet business needs. - Mentor and guide team of developers in the delivery of tech that meets business requirements. - Engage in hands-on development work for POCs (proof of concepts) or more difficult assignments. - Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion. What You’ll Need to Succeed - Bachelor’s Degree (or higher) in an IT related field preferred, or relevant work experience - Minimum of 5 years of experience with: iOS development Android development Popular JavaScript framework (Angular or React, prefer Angular) What other experiences make you stand out Ionic React Native Optimizely (.NET) AWS Java Spring - Must be authorized to work in the U.S. We Take Care of the WHOLE You - Health insurance plans (medical, dental, vision) - HSA and flexible spending accounts - 401(k) - Incentive opportunity* - Life insurance - Short and long-term disability insurance - Paid vacation and holidays* - Employee Assistance Program - Valvoline Instant Oil Change discounts - Tuition reimbursement* - Adoption assistance* Your Path to Valvoline Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. #GGL #LI-Remote

Title: Customer Care Agent Location: USA- Job Description: Job Description The Opportunity Valvoline is actively hiring Remote- Customer Care Agents. We whole-heartedly adopt a ‘never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we’re looking for good people to join our team. You bring your skills, talents and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our company. As we often say, it starts with all of our people — and that’s where you come in. We’re looking for humble, hungry and smart people to help us power the future of mobility. If you’re looking for a collaborative and flexible work environment that invests in your growth and success, you’ve come to the right place. Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences. Salary Pay starting at $18.65/hour How You'll Make a Difference - Delivering world class customer service to customers with issues and inquiries via phone in a contact center environment - Maintaining solid customer relationships by handling customer inquiries - Using proprietary software programs to track calls - Utilizing research skills to troubleshoot customer issues - Providing proactive communication to internal and external customers - Maintaining productive relationship with peers through positive team work - Working with customers to identify automotive maintenance needs - Performing other duties as assigned What You'll Need to Succeed - High School diploma or equivalent - Authorized to work in the US Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us. We Take Care of the WHOLE You - Incentive opportunity* - Paid training - Health insurance plans (medical, dental, vision) - 401(k) - Paid vacation and holidays* - Tuition reimbursement* - Employee Discounts - A fun work environment and much more! Target of 5% of eligible base salary earnings. Plan based upon global Valvoline financial performance and provides a payout opportunity on an annual fiscal year basis. Terms and conditions apply, and benefits may differ depending on position. Your Path to Valvoline Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Title: Customer Service Representative Location: USA- Job Description: **It All Starts with Our People** As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores - every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us. Our highest priority is creating a diverse and welcoming workplace with team members from varied backgrounds and experiences. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply. **The Opportunity** Valvoline has a rewarding opportunity as a **Customer Service Representative (100% remote/work from home).** **Salary:** Pay starting at $16.38/hour **Must be willing to work 12-9 pm, 1-10 pm, and 2-11pm ET, including weekends; schedules are created based off the immediate needs of the business.** **In our Customer Support roles, you would be responsible for:** + Delivering world-class service to customers with issues and inquiries via phone + Quoting prives for services offered by the retail locations and their partners. + Giving information regarding stores and services to customers + Assess customers needs and requirements to help drive them into our stores + Taking back to back calls for a full 8 hour shift + Thriving in a fast-paced, service-driven environment + Maintaining customer relationships + Using proprietary software programs to track calls + Utilizing research skills to troubleshoot customer issues + Providing proactive communication to internal and external customers + Remote position requires stable high speed internet and ability to hard wire directly to router **We take care of the WHOLE you:** + Health insurance plans (medical, dental, vision) + 4% company match on 401(k) if you contribute 4% + Incentive pay* + Personal Time Off + Tuition reimbursement* + Employee Discounts + A fun work environment + Advancement opportunities *Terms and conditions apply and benefits may differ depending on position. **What You'll Need to Succeed:** + High School diploma or equivalent + At least one year of customer service experience or call center experience + AS or BS degree a plus + Ability to multi-task in a fast-paced environment + Team oriented + Ability to connect to modem/ internet + Flexibility to work late shift and weekends + Excellent verbal skills **Your Path to Valvoline** Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com  to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Lead and mentor a high-performing sales team while developing and implementing effective sales strategies to exceed corporate objectives. Build strong relationships with Channel Partners and drive strategic initiatives for enhanced sales effectiveness.

Title: Regional Sales Team Manager- Distribution Location: MA, US Workplace: Permanent/Full Time Department: Sales Job Description: Why Valvoline Global Operations? At Valvoline Global Operations, we’re proud to be The Original Motor Oil, but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world’s largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future. With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn’t just about where we began; it’s about where we’re headed and how we’ll lead the way. We are originality in motion. Our corporate values—Care, Integrity, Passion, Unity, and Excellence—are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to: • Treating everyone with care. • Acting with unwavering integrity. • Striving for excellence in all endeavors. • Delivering on our commitments with passion. • Collaborating as one unified team. When you join Valvoline Global, you’ll become part of a culture that celebrates creativity, innovation, and excellence. Together, we’re shaping the future of automotive and industrial solutions. The Regional Sales Team Manager- Distribution is responsible for leading the CPSG sales team in developing and implementing distributor sales strategies to surpass corporate volume and profit goals within the Channel Partner (independent distributors) sales channel. This role focuses on building and strengthening business relationships, fostering strategic thinking, driving change, and developing a high-performing sales team through continuous coaching and career development support. Engaging with large-scale Channel Partners, many of which have grown significantly due to distributor consolidation and private equity ownership. These partners, selling fuel, lubricants, industrial products, environmental services, equipment, and more, often employ hundreds or thousands of people. The Region Manager must be able to influence multiple layers within the Channel Partner organization, including CEO, CFO, Vice Presidents, operations, and sales managers. The role requires managing all Valvoline volume within the network, acknowledging that while Valvoline may constitute a small portion of the overall revenue for these companies, the potential for growth and impact remains substantial. *This position can sit on the East Coast (MA,NJ, NY, CT, RI,MD, or PA) remotely but will require up to 50% travel within the region* *Salary Range: $140,000 – $160,000 base salary, plus bonus eligibility* How You Make an Impact - Develop and implement effective Channel Partner sales strategies to achieve and exceed corporate volume and profit objectives. Ensure alignment of sales plans with overall corporate goals and objectives. Monitor and analyze market trends and competitor activities to identify opportunities and threats. - Lead, mentor, and develop a high-performing sales team. Provide ongoing coaching, feedback, and career development guidance to sales team members. Foster a collaborative and results-oriented team culture. - Build and strengthen relationships with Channel Partners to drive mutual business growth. Serve as the primary point of contact for strategic Channel Partner accounts. Collaborate with TBMs to develop Channel Partner business plans and promotional activities. - Responsible for ensuring compliance with Channel Partner contracts, managing contract renewals, and maintaining a strong focus on the Valvoline brand within the partner network. Additionally, the Region Manager will help develop and articulate a forward-looking vision for partnership, while adapting to evolving market dynamics and redefining what it means to be a Valvoline Channel Partner in the future - Drive strategic initiatives to enhance sales effectiveness and operational efficiency. Influence and implement changes that improve the overall performance of the sales team and Channel Partners. Identify and address barriers to change, ensuring smooth transitions and adoption of new strategies. - Collaboration across departments with internal stakeholders to ensure proper presentation of the value proposition. This includes coordination with marketing and the account management team to provide delivery of the value proposition to the customer. - Additional duties as assigned. What You Bring to the Role - Minimum B.S. in Business, Marketing, or related field - Minimum of 7-10 years of experience in sales management, preferably within the third-party distributor sales channel. - Excellent oral and written communication skills required. - Strong leadership skills with experience in team development and performance management. - Proficiency in sales analytics and reporting tools. - Working knowledge of Microsoft Office Suite, SAP, and Salesforce.com experience. - Excellent communication and interpersonal skills, with the ability to build and maintain strong business relationships. - Proven track record of achieving and exceeding sales targets and objectives. - Ability to work in a fast-paced enviorment with complex business scenarios. - Familiarity within the DIFM (Do-It-For-Me) PCMO (Passenger Car Motor Oil) or HD Lubricant Market (preferred but not required). - Ability to travel as needed to meet with Channel Partners and sales team members (~50%). - Excellent strategic thinking and problem-solving abilities Benefits That Drive Themselves • Health insurance plans (medical, dental, vision) • Health Savings Account (with employer base deposit and match) • Flexible spending accounts• Competitive 401(k) with generous employer base deposit and match • Incentive opportunity* • Life insurance • Short and long-term disability insurance • Paid vacation and holidays* • Employee Assistance Program • Employee discounts • PTO Buy/Sell Options* • Tuition reimbursement* • Adoption assistance* *Terms and conditions apply, and benefits may differ depending on position or tenure Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process. This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials. Are You Ready to Make an Impact? At Valvoline Global, we’re looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today. Requisition ID: 2269

Lead and enhance the global ethics and compliance program, oversee compliance investigations, and provide strategic guidance to mitigate legal risks while fostering a culture of integrity and transparency across the organization.