Tufts University

Role Description Under limited supervision, the Insurance Coordinator: - Checks patient insurance eligibility, benefits, limitations and coverage. - Obtains and tracks prior authorizations and follows up with insurances, patients and internal teams. - Documents/updates accounts regarding coverage guidelines and limitations. - Answers eligibility and benefit coverage inquiries. - Ensures patients understand, consent and are compliantly notified, having signed and consented to treatment costs and notified regarding estimated financial responsibilities, such as deductibles, co-pays, co-insurance amounts and 100% financial responsibility for non-covered costs. - Communicates with healthcare providers and insurances to ensure required standards and applicable laws are followed, upheld and compliantly met. - Makes recommendations for resolutions and notifies/informs if/when laws and or standards are updated or changed. - This position's role and responsibilities are deadline driven; requires accuracy and attention to detail. - Plays an essential and key role in the Dental School's revenue cycle management, with a direct impact on the clinic's financial and billing outcomes success. - Acts as a back-up to the billing team, assisting with answering phone calls. - Performs billing administrative tasks and other billing related duties, assisting in timely and accurate revenue cycle management outcomes. Qualifications - High School degree/GED. - 2 - 3 years of insurance benefits, eligibility and coverage experience. - Must be customer service focused (internal and external), with excellent communication, attention to detail, organizational and interpersonal skills. - Knowledge of dental/medical insurances, insurance processes, billing/healthcare compliance and insurance guidelines, rules, regulations and requirements. - Working knowledge of prior authorizations, insurance verification, including accurate and timely communication to internal team members and patients regarding eligibility, benefits and coverage. - Requires expert attention to detail and ability to effectively communicate technical information, aptitude and willingness to learn and drive change. - Certified Dental Coder (CDC) within 1 year. Requirements - Bachelor's Degree (preferred). - Experience coordinating benefits (preferred). - Knowledge of Medicare and commercial insurance regulations, guidelines and applicable federal/state healthcare laws (preferred). - Expert knowledge of axiUm software (preferred). - Working knowledge of third-party billing (preferred). - Certified Dental Coder (CDC) applicant with 4 - 6 years of medical/dental insurance verification or financial coordination experience in a fast-paced dental/medical healthcare setting (preferred). Benefits - Minimum $27.30, Midpoint $32.50, Maximum $37.70. - Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

Role Description The Cummings School of Veterinary Medicine at Tufts University is seeking a highly motivated Postdoctoral Research Associate to develop AI-driven approaches to drug discovery under the supervision of Dr. Marvin Schulte, Associate Dean for Graduate Education. This position will focus on utilizing large and small molecular databases, explainable AI (XAI), and generative AI to identify and optimize modulators of neuronal nicotinic acetylcholine receptors (nAChRs) based on existing data. This is a part-time position, a 6-month limited-term role, and has the ability to be remote. What You'll Do - Develop AI-based models for virtual screening, molecular design, and lead optimization targeting nAChRs. - Integrate large public datasets and small experimental datasets to improve predictive accuracy. - Implement explainable AI techniques to enhance model interpretability and guide medicinal chemistry efforts. - Utilize generative AI approaches to design novel drug-like compounds with improved pharmacological profiles. - Validate computational predictions through experimental techniques, including receptor assays. - Collaborate with interdisciplinary teams, including medicinal chemists and electrophysiologists, to refine drug candidates. - Publish findings in peer-reviewed journals and present at conferences. Qualifications - Ph.D. (or completion of all Ph.D. requirements, including dissertation defense) in computational chemistry, bioinformatics, pharmacology, neuroscience, biomedical engineering, or a related field. - Experience with AI/ML applications in drug discovery, including database curation, model training, and validation. - Hands-on experience in experimental laboratory techniques relevant to drug development and receptor biology. - Strong programming skills in Python, R, or similar languages for AI/ML. - Familiarity with structure-activity relationship (SAR) analysis, molecular docking, and cheminformatics tools. - Understanding challenges and modern approaches in drug discovery and receptor biology. - Ability to work independently while collaborating effectively with interdisciplinary teams. Preferred Qualifications - Experience with deep learning frameworks (e.g., TensorFlow, PyTorch). - Background in molecular dynamics simulations or electrophysiological techniques. - Prior research on nAChRs or other ion channels. - Strong publication record in relevant areas. Pay Range - Minimum: $65,000.00 - Midpoint: $65,000.00 - Maximum: $65,000.00 Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

Overview This is a fully remote position. However, there is mandatory onsite training for the first 6-8 weeks. The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient’s needs and assisting to their questions and inquiries appropriately. What You'll Do The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online. They are responsible for assisting patients, matching them with the clinical option that is most appropriate for their needs. - Triage or resolve phone inquiries for every clinic, every office, and every function at the dental school. - Understand the needs of new patients and match them with the clinical option that is most appropriate for their needs - Schedule new patient appointments for 14+ different clinics - Resolve and track online appointment requests - Provide medical and dental insurance information as appropriate - Maintain patient electronic records - Submit changes to the knowledgebase - Participate in regular team meetings What We're Looking For Basic Requirements: Knowledge and experience typically acquired by: - High School equivalency - 0-1 year of job related experience - Basic computer skills - Excellent communication and customer service skills Preferred Qualifications: - Associate's Degree or related health care experience - Experience in a call center or customer facing role - Fluency in a second language (Mandarin, Cantonese, Spanish, Portuguese, Vietnamese or Haitian Creole) - Ability to follow established procedures and policies - Knowledge of customer service principles and practice - Detailed oriented, ability to multi-task, and highly organized - Ability to work in a team environment as well as work independently - Telephone etiquette skills - Dental/Medical background a plus Pay Range Minimum $19.20, Midpoint $22.50, Maximum $25.90 Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.