Tommy Car Wash Systems

• Travel nationwide to perform specialized, paid service work on-site at client locations • Professionally document all services performed, ensuring accurate and thorough records • Collaborate with cross-departmental leaders to identify common issues and develop efficient solutions • Address high escalation issues, coordinating directly with managers and owners to ensure timely and effective resolution • Maintain high level of customer satisfaction through quality service and professional communication • Develop and lead training for service and support department. • Assist in equipment support responsibilities as needed.

• Identify and qualify trade areas for viability of supporting a successful individual unit • Maintain an inventory of fully qualified trade areas throughout regional territory • Analyze feasibility and viability of proposed sites • Present proposed sites to Real Estate Committee (REC) for approval • Oversee the regional real estate deal pipeline to ensure Tommy’s Express and Franchise Partners meet their growth goals • Partner with Franchise Development team to establish, communicate, and maintain accountability for clear growth strategies across target markets • Establish and cultivate relationships with third-party professionals, particularly in target markets • Collaborate with Franchise Development team to manage development agreements and site approvals for Franchise locations