Time to hire

Role Description For one of my clients — a multi-million eCommerce company with two strong brands in the premium home decor space — we’re currently looking for an experienced Freelance Creative Strategist with strong DTC experience. We’re looking for someone who understands performance-driven creative strategy, knows how to develop winning ad concepts for Meta, and can combine data with strong storytelling and visual thinking. Experience in the home decor / interior space is a strong plus. You’d be working across two unique brands: Skull Bliss and Noro Arts. - Develop creative strategies and concepts for performance campaigns across Meta (and occasionally other platforms such as AppLovin or Google) for our brands Skull Bliss and Noro Arts - Analyze campaign performance, market trends, and competitor activity to generate data-driven creative insights - Write clear, actionable creative briefs for our content team and collaborate closely with designers, video editors, and videographers - Develop storylines, hooks, and visual directions for new ads (both video and image formats) - Identify creative test hypotheses and translate key metrics (CTR, hook rate, ROAS, etc.) into actionable improvements - Continuously optimize existing creatives based on performance data - Research social media and advertising trends to refine and evolve our brands’ creative direction Qualifications - Experience in Creative Strategy, ideally in a performance-driven environment - Strong analytical mindset with the ability to connect data to creative decisions - Proven experience in writing creative briefs and collaborating with performance and design teams - A conceptual thinker with a strong sense for storytelling, visuals, and hooks that resonate on Facebook and Instagram - Very good English skills, both written and spoken - Organized, proactive, and self-motivated, with the ability to prioritize and manage multiple projects efficiently Benefits - 100% freelance & fully remote work - A very driven, ambitious, and fast-moving team - Extremely steep learning curve and hands-on growth opportunities - The chance to work closely with experienced operators in the DTC space - Personal discounts across both brands - A creative and highly collaborative environment with lots of ownership Company Description Time to Hire is a boutique recruitment partner for companies that value precision, speed, and exceptional talent. We specialize in tech, e-commerce, and digital roles — connecting ambitious businesses with people who elevate performance and drive lasting growth.

Role Description For my client, Moon Magic Jewelry, a fast-growing global online jewelry boutique specializing in authentic gemstone jewelry, I am currently looking for an experienced Customer Service Manager. Moon Magic combines a fully remote work environment with a collaborative, ambitious, and international team culture, offering the opportunity to make a real impact in a dynamic e-commerce brand. - Provide an exceptional customer experience across a variety of customer inquiry channels (chat, email, social) - Support leadership in trend identification of customer problems - Support customers through all phases of the buying process (inquiry, purchase, delivery, returns) - Proactively improve systems to increase customer satisfaction - Develop robust knowledge of our product catalog - Be prompt with responding to customers Qualifications - Excellent written and verbal communicator with strong interpersonal skills - One to two years of customer service experience - Experience with Zendesk or Gorgias, or similar CRM - Available to work at least 30hrs/week + on chat requests - Very friendly and courteous - Excellent attention to detail - Comfortable working at a fast-paced startup environment where change is frequent - Preferably experienced in working with e-commerce companies Benefits - We are a proud Remote Working Employer! Let us know your favorite out-of-office workplace and lead a “work from everywhere” lifestyle - Keep your balance with flexible working hours keeping the peak periods in mind where we’d need your flexibility in working hours. We create family-friendly surroundings by offering part-time and flexible working hours, respecting commercial peak times (festive seasons/sale periods) - The freedom to actively participate in shaping operational marketing and the opportunity to develop professionally - A culture of trust, empowerment and constructive feedback in a positive and inspiring work atmosphere - Dynamic team with flat hierarchies, short decision paths and an open and positive feedback culture - Personal discounts