Tellos, inc

Role Description You became a Board Certified Behavioral Analyst to help kiddos and their families thrive, grow, and accomplish. But the industry has made that challenging for you. With high case loads, long commutes, pressure on minimum hours, and staff turnover, it's hard to accomplish your goals. At Tellos, our mission is to help you be the BCBA you want to be. We do this through lower caseloads, stable RBT staff, Telehealth, and a platform that gives you autonomy to manage your cases the way you know is best. By providing BCBAs with everything they need to go independent, from finding clients to credentialing, scheduling, billing, and recruiting, we never stop supporting you and your goals. What the role entails: - Conduct comprehensive assessments, including functional behavior assessments (FBAs) and skill assessments - Develop and monitor individualized ABA treatment plans for clients, setting measurable goals and objectives - Supervise, train, and support RBTs in the implementation of treatment plans - Evaluate client progress and adjust treatment plans as necessary - Attend team meetings and participate in ongoing training and professional development opportunities - Maintain client confidentiality and adhere to ethical guidelines established by the Behavior Analyst Certification Board (BACB) - Help our staff understand what features are most important to help parents and providers in offering the best quality of care - Communicate with our team on billing and insurance to meet payor requirements and submission deadlines Qualifications - Board Certified Behavioral Analyst Certification - Masters Degree - Must live in Georgia - Fluent in Spanish (required) – able to effectively communicate with Spanish-speaking clients and families - Strong leadership skills - Passionate about delivering high-quality, personalized care - Driven, with a strong desire to establish an independent practice - Strong communication skills Requirements - Chat With Us: talk to our clinical director about your goals - Get Setup: we’ll help you setup your practice, preparing everything you need for success - Go Live: Once everything is setup, you can start seeing clients in few weeks Benefits - We help you go independent allowing you to have the autonomy and flexibility you need to deliver world-class care to the families and kiddos who need you most, and earn even more as an independent practitioner - Purpose-driven: we believe that providers must have fulfilling and meaningful careers to offer their best - Highest standard of care: BCBAs are overworked and underpaid, we want to do the opposite - Empathy: the families come first but the precursor to that is the happiness of the providers, so we’ve a provider-first culture - You’ll be in the driver seat, running your own practice without any external influence on how to run your business - Earning Range: $90,000 - $125,000 per year

Tellos Tellos is rebuilding how autism care is delivered. We help BCBAs run independent, high-quality practices — without getting buried in operations. Families get care faster. Providers earn more and burn out less. We are growing fast. Demand is real. Your job is simple to describe and hard to execute: Drive a consistent flow of qualified families into Tellos. Turn demand into scheduled therapy. Build acquisition systems that scale without breaking. You will own how families find Tellos, trust Tellos, and start care. This role will start as a 30–60 day contract / trial with a clear path to full-time based on performance and impact. ⸻ What You’ll Own End-to-end client acquisition In your first 30–60 days, your focus will be to identify and validate 1–2 repeatable acquisition channels (e.g., high-intent search, local SEO, referral loops) and demonstrate early signal. You own the full funnel: Awareness → intent → intake → scheduled assessment. Where families drop off, hesitate, or disappear — you identify and fix. You will design and run acquisition loops across: • Local SEO (city/state pages) • Paid acquisition (Google, Meta, etc.) • Referral channels (schools, providers, communities) • Conversion surfaces (landing pages, forms, messaging) If families aren’t converting, you don’t assume — you test, iterate, and fix. ⸻ Build acquisition systems, not campaigns This is a hands-on builder role. You will personally launch, test, and iterate — not manage agencies or delegate execution. You will: • Identify highest intent channels • Build repeatable acquisition loops • Reduce cost per qualified intake • Improve conversion from inquiry → therapy start Your goal is not activity. Your goal is predictable, scalable demand. ⸻ Own the growth scorecard You will define and drive the metrics that matter: • Cost per qualified lead • Lead → intake conversion • Intake → therapy start conversion • Time from inquiry to first session • Channel-level ROI You won’t just report numbers. You will explain what’s working, what’s not, and what we do next. ⸻ Operate at the intersection of growth and operations Growth doesn’t stop at the click. You will work closely with ops to ensure: • Leads are high quality • Intake flow is frictionless • Messaging matches reality • Demand doesn’t outpace supply in a way that breaks experience If marketing creates chaos downstream, it’s not working. You own outcomes, not just inputs. ⸻ Move fast, test constantly You will: • Launch fast, iterate faster • Run experiments weekly • Kill what doesn’t work • Double down on what does This is a high-feedback, high-accountability role. ⸻ What success looks like Within 3–6 months: • Consistent, qualified inbound from multiple channels • Lower cost per acquisition • Higher conversion from inquiry → therapy start • Clear visibility into what drives growth • A repeatable acquisition engine we can scale across markets ⸻ Who this role is for You may be a strong fit if you: • Have hands-on experience driving growth in consumer digital healthcare (required) • Are a builder and operator, not a manager • Have run and owned acquisition channels end-to-end • Think in funnels, not campaigns • Move fast and learn through execution • Care about outcomes, not activity Experience in marketplaces or local services is a strong plus. ⸻ Why Tellos Tellos is mission-driven, self-funded, profitable, and operator-led. You will work directly with the CEO and leadership team to build the growth engine of the company. This is not a “manage vendors” role. This is a build the machine from zero to scale role. If you want to design how families access care at scale, this is that opportunity. We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply — we’d love to learn what you’d bring to the team. We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.

Head of Operations Tellos Tellos is rebuilding how autism care is delivered. We help BCBAs run independent, high-quality practices — without getting buried in operations. Families get care faster. Providers earn more and burn out less. We are growing fast. Demand is real. Operations is now the constraint. This role exists to remove that constraint. Your job is simple to describe and hard to execute: Make it easy for families to start therapy. Make it easy for providers to deliver therapy. Make it easy for Tellos to scale without breaking. You will own the operating system of the company — from first referral to first therapy hour — and turn a complex, human-heavy service into something fast, reliable, and repeatable. ⸻ What You’ll Own End-to-end service operations You own the full chain: Referral → intake → assessment → authorization → staffing → scheduling → therapy start. Where things slow down, break, or silently fail — you fix them permanently. You will design workflows for credentialing, authorizations, and RCM that can scale across states. You will create visibility into where revenue is created, delayed, or lost operationally. If kids wait too long for therapy, providers struggle to fill schedules, or hours don’t convert into revenue — you will treat that as a solvable system problem. You are both the stabilizer and the accelerator. ⸻ Build systems, not heroics Turn tribal knowledge into clear processes. Replace chat-driven execution with structured operating rhythms. Build SOPs that new hires can run without constant supervision. Your goal is not to be the person who saves the day. Your goal is to design a system where fewer days need saving. ⸻ Own the operational scorecard You will define and drive the metrics that actually determine company health: • Time-to-treatment • Provider utilization • Funnel conversion and drop-off • Authorization velocity • Cancellation and denial patterns You won’t just report numbers. You will explain why they move — and what we do next. ⸻ Drive cross-functional execution You will work daily with clinical, recruiting, product, finance, and growth. You will: • Make intake-to-treatment timelines predictable • Reduce churn caused by operational friction • Partner with Product to automate manual workflows • Design operating models that support expansion from a handful of states to nationwide scale If something is “everyone’s responsibility,” it becomes yours. ⸻ Shape product through operational reality Tellos is a software-enabled services platform. You will identify where software can replace coordination work, reduce rework, and improve data integrity. Product builds the tools. You ensure those tools actually work in real operations. ⸻ Build and lead the operations team You will lead intake, support, recruiting coordination, and operational program management. You will set the cadence, raise the bar, and develop future operators. We are not building task-doers. We are building owners. ⸻ What success looks like Within 3-6 months: • Families start therapy significantly faster • Providers feel supported instead of blocked • Leadership spends less time firefighting • Expansion into new states becomes operationally predictable • The company grows without proportional chaos ⸻ Who this role is for You may be a strong fit if you: • Have scaled complex service or marketplace operations • Are highly analytical but deeply execution-oriented • Can create clarity in ambiguous, fast-moving environments • Care about operational quality, not just strategy decks • Hold people accountable while building trust Healthcare or ABA experience helps. Operational judgment matters more. ⸻ Why Tellos Tellos is mission-driven, self-funded, profitable, and operator-led. You will work directly with the CEO and leadership team to shape how this company scales. This is not a maintenance role. It is a build-the-machine role. If you want to design the operating backbone of a category-defining healthcare company, this is that opportunity. We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.