Tekpoint GmbH

• Installation, configuration & go-live of robotics systems directly on-site at customer locations • Support during commissioning, go-live and initial productive operations • Conduct customer training and handovers to operational teams • Documentation of setups, technical parameters and open issues • Analysis and resolution of technical issues during ongoing operations • Ongoing support and assistance with maintenance and service matters • Troubleshooting of hardware, interface and system issues • Escalation of technical issues to vendors and internal teams • Feedback from field experience to improve deployment and support processes • Contribute to the development of standards, checklists and best practices for customer projects

• Pipeline development and target account development • Identification and qualification of relevant target customers in logistics, manufacturing, retail and service industries • Building a structured sales pipeline for robotics solutions • Developing a clear go-to-market approach for selected use cases • Structured prioritization, tracking and KPI-based management of opportunities • Leading customer conversations at decision-maker level • Managing the full sales cycle from lead to close • Closing initial robotics projects and building long-term customer relationships • Professional negotiation and clear commercial positioning of technical solutions • Collaboration with Technical Sales

• Actively expand customer relationships • Identify and develop new sales opportunities • Build and maintain long-term relationships with decision-makers • Acquire new customers • Develop customer-specific offers and solutions • Responsible for achieving sales targets • Develop and implement sales strategies • Independently handle all sales-related processes • Negotiate annual, target and marketing agreements with purchasing groups • Ensure correct product placement and promotion • Monitor market developments and competitor activities • Report sales figures and analyze sales data • Provide expert advice to customers on products and marketing opportunities • Conduct product trainings • Work closely with Marketing, Product Management and Logistics • Actively support product launches and promotions

• Drafting, reviewing and negotiating international contracts and proposals (German & English) • Ensuring compliance with contractual terms and legal requirements • Communicating and negotiating with international suppliers and customers • Interface management and collaboration with Legal and Sales teams • Monitoring existing contracts, including deadlines and milestones • Conducting risk analyses and identifying cost-saving opportunities • Performing research activities • Working with international partners, particularly in the Asian region • Providing support on legal questions related to contracts and terms & conditions (T&Cs)