techbridge

• Lead pre-sales estimates • Gather requirements from client interviews, meetings, whiteboarding & documentation analysis to provide oversight of the solution throughout the project; ensure clients can make educated decisions on recommended services/products for sign-off • Process design (flow mapping & scenario design) & document business workflows and requirements • Solution design including object model, security, reports, custom APEX requirements • Identification/selection of products, apps, and/or third-party tools necessary for a solution • Identify appropriate options to meet both financial constraints and business needs • Solution implementation Salesforce.com configuration of data models, workflows/process builders/flows, security configuration of profiles/permission sets/sharing rules, and configuration of 3rd party AppExchange packages • Manage developers and jr. consultants • Analyze and evaluate customer requirements and change requests • Acts as a strategic technology leader in orchestrating how technical solutions meet business needs and ensure a cohesive solution is created • User Acceptance Testing, client training, and ongoing support • Innovate, articulate, and able to work directly with a broad range of stakeholders • Analyzes and evaluates customer requirements and change requests • Oversees the process of defining software standards and establishing policies in collaboration with other IT disciplines and within the constraints of overall company standards • Communicates plans effectively and provides consultative advice, counsel, education, and guidance up, down, and across all levels on existing and future technologies, capabilities, policies, regulations, and risks to include implications to the business • Organizes appropriately and presents ideas, options, plans initiatives, roadmaps, business cases, and other pertinent information required by senior leadership to make effective decisions • Works closely with the Community Impact team

• Manage the overall program from start to finish • Develop project timelines, goals, and manage partner relationships • Monitor vendor contracts, responsibilities and reporting • Evaluate and improve programs based on feedback from key stakeholders

• Lead the design, execution, and continuous improvement of workforce development programs for adult and youth learners. • Oversee all day-to-day operations, including admissions, curriculum management, instructor networks, data systems, and program assessment. • Evaluate and refine current strategies and structures to strengthen program effectiveness and scalability. • Partner with the COO to align initiatives with organizational goals, funding strategies, and long-term growth plans. • Develop and implement high-quality, research-driven educational materials, professional development resources, and instructor training. • Create and refine learning pathways tailored to diverse learner populations. • Utilize technology and data analytics to optimize instructional delivery and measure program impact. • Conduct research and integrate emerging trends to position TCP as a leader in workforce learning innovation. • Establish and track Key Performance Indicators (KPIs) to assess program success, learner outcomes, and overall organizational impact. • Oversee the evaluation of teaching methods, cohort performance, and curriculum quality. • Lead efforts to collect, analyze, and report data to inform strategic decision-making. • Convene regular team meetings and provide reflective supervision, coaching, and professional development. • Collaborate cross-functionally with internal departments and external partners, including industry leaders, academic institutions, and funders. • Lead TCP funding efforts to secure $1 million annually. • Lead all proposal development and partnership cultivation to secure program sustainability and growth.