tapouts

Talent Acquisition Specialist Location: Remote – Latin America Only Type: Full-Time **Only candidates located in Latin America will be considered About the Role We're looking for a Talent Acquisition Specialist to join our growing People team at tapouts. In this role, you'll work closely with our Talent Acquisition Lead to drive the full recruitment cycle — from sourcing and screening to presenting top candidates to our hiring teams. This is a hands-on, operational role built for someone who thrives in a fast-paced startup environment, loves finding great people, and isn't afraid to challenge the status quo when it comes to recruiting strategy. If you're the kind of recruiter who uses AI tools, thinks creatively about sourcing, and brings fresh ideas to the table — you are the right fit for us!  What You'll Do - Own the day-to-day recruiting operations: reviewing CVs, conducting interviews, and managing candidate pipelines - Source and engage top talent across Product, Engineering, and Design roles - Present qualified candidates to internal hiring teams with clear and compelling summaries - Partner with the Talent Acquisition Lead to refine processes and improve the overall candidate experience - Use AI-powered tools and modern recruiting technologies to increase efficiency and quality of hires - Build and maintain strong talent pipelines for current and future hiring needs - Collaborate with hiring managers to deeply understand role requirements and team culture - Contribute ideas and help shape the talent acquisition strategy at tapouts

Senior Data Engineer Location: Remote Type: Full-Time  **We will only consider candidates who are located in Latin America About Us At tapouts, we believe in the boundless potential of every child. Our mission goes beyond teaching skills; we are dedicated to nurturing the emotional and psychological well-being of the next generation. Imagine being part of a team that transforms the lives of a million children and their families. By joining tapouts, you are not just taking on a job but using your talents for a deeply rewarding cause. About the Role We are looking for a Senior Data Engineer to join our growing data team. In this role, you will be responsible for designing, building, and maintaining scalable data infrastructure that powers our analytics, AI initiatives, and business operations.  This is a hands-on role for someone who thrives in fast-paced environments, thinks like a platform architect, and is passionate about building data systems that matter. Key Responsibilities - Design, build, and maintain robust, scalable data pipelines (batch and real-time/streaming). - Design and develop dashboards that surface key business metrics and enable strategic, data-informed decision-making. - Develop and optimize complex SQL queries, stored procedures, and data models - Write clean, production-grade Python code for data ingestion, transformation, and automation - Build and manage cloud-native data infrastructure on AWS, GCP, or Azure - Implement and maintain data lakehouse architectures (e.g., Delta Lake, Apache Iceberg) - Support ML workflows including feature engineering, model training pipelines, and MLOps integration - Ensure data quality, governance, and lineage tracking across all data assets - Collaborate with data scientists and analysts to deliver trusted, well-documented datasets - Monitor pipeline performance, troubleshoot issues, and optimize for cost and efficiency - Contribute to the development of internal data platform tools and frameworks - Apply data governance best practices and ensure compliance with data privacy regulations (GDPR, LGPD) What We're Looking For - A platform-first mindset — you think beyond individual pipelines and consider ownership, reliability, and long-term maintainability - A data-driven approach — you use metrics to measure pipeline health and continuously improve - Strong communication skills — you can collaborate with technical and non-technical stakeholders - Comfort working in ambiguous, fast-moving environments and bringing structure to chaos - A passion for continuous learning — you stay current with the latest tools and trends in data engineering

Build The Next Generation Of Youth Coaching About Us At tapouts, we believe in the boundless potential of every child. Our mission goes beyond teaching skills; we are dedicated to nurturing the emotional and psychological well-being of the next generation. Imagine being part of a team that transforms the lives of a million children and their families. By joining tapouts, you are not just taking on a job but using your talents for a deeply rewarding cause. About the role We seek energetic and experienced coaches to lead and facilitate online group sessions for youth. As a tapouts Coach, you will have the opportunity to create a fun, engaging, and supportive virtual environment where kids can learn and grow. As a tapouts Coach, you will: - Lead engaging online group sessions for youth ages 4-16 years - Deliver educational activities and games that foster social, emotional, and educational growth - Build positive relationships with participants and create an inclusive space - Encourage active participation and facilitate group discussions - Monitor and assess individual and group progress

Role Description We seek energetic and experienced coaches to lead and facilitate online group sessions for youth. As a tapouts Coach, you will have the opportunity to create a fun, engaging, and supportive virtual environment where kids can learn and grow. - Lead engaging online group sessions for youth ages 4-16 years - Deliver educational activities and games that foster social, emotional, and educational growth - Build positive relationships with participants and create an inclusive space - Encourage active participation and facilitate group discussions - Monitor and assess individual and group progress Qualifications - Bachelor's degree in Psychology, Education, Social Work, or a related field (Mandatory) - Master's degree (preferred) - Coaching certification (preferred) - 5+ years of experience working with youth in a group setting - Excellent communication and interpersonal skills - Proficiency in Zoom and Google Suite Requirements - Availability for a minimum of 10 hours per week to provide coaching within tapouts peak hours (1-8 pm PT) during weekdays and weekends (6am-8pm PT) - Example schedule: Mondays (2pm-6 pm), Thursdays (5pm - 8pm), Saturdays (8am-11am) and Sundays (6 a.m. to 6:30 p.m.) - A fast, reliable internet connection and a quiet working space - This position is remote, 100% online coaching position is a part-time independent 1099 contractor position that offers you the flexibility to work evenings and weekends as needed Company Description At tapouts, we believe in the boundless potential of every child. Our mission goes beyond teaching skills; we are dedicated to nurturing the emotional and psychological well-being of the next generation. Imagine being part of a team that transforms the lives of a million children and their families. tapouts is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, or age.

Head of Coaching Operations Build The Next Generation Of Youth Coaching About Us At tapouts, we believe in the boundless potential of every child. Our mission goes beyond teaching skills; we are dedicated to nurturing the emotional and psychological well-being of the next generation. Imagine being part of a team that transforms the lives of a million children and their families. By joining tapouts, you are not just taking on a job but using your talents for a deeply meaningful and rewarding cause. About the Role We're looking for a bold, systems-driven leader to scale and elevate the core of our service: our coaching team. As Head of Coaching Operations, you’ll build the engine that enables hundreds of coaches to deliver consistent, high-quality, life-changing experiences to kids every week. From recruitment to performance to quality assurance, you’ll architect the systems, culture, and metrics that keep us running at scale. The role involves overseeing coach performance, monitoring key performance indicators (KPIs), and driving results through a performance-focused approach This position will require being on-site 5 days a week (Venice Beach,CA) and will provide support to coaches virtually What Success Looks Like Recruitment Engine: A high-performing coach hiring funnel that consistently attracts and converts top-tier talent across the country Quality at Scale: Coaching sessions that meet (or exceed) our gold standard, backed by robust QA systems and real-time feedback loops Performance Insights: Clean, actionable data on coach performance, youth outcomes, and program effectiveness shared in monthly ops reviews Seamless Systems: A tech-enabled coaching infrastructure that reduces friction, increases visibility, and empowers coaches to thrive Culture of Excellence: A connected, motivated community of coaches who feel supported, inspired, and part of something bigger Key Responsibilities Coach Recruitment & Onboarding: Design and lead a scalable hiring pipeline to grow the coaching team with speed and quality Quality Assurance & Support: Implement frameworks that monitor session quality, coach engagement, and youth impact, continuously raising the bar Performance Analytics: Define key metrics, build dashboards, and run reviews to ensure coaching impact is measurable and improving Team Enablement: Partner with Program and Product teams to equip coaches with best-in-class training, tools, and feedback systems Cross-Functional Collaboration: Align with Program and CX to streamline workflows, fix operational bottlenecks, and boost efficiency Community Leadership: Foster a strong coach culture through internal comms, recognition programs, and peer learning initiatives You’re a Great Fit If You... Have scaled operational systems in high-growth environments Know what great service delivery looks like and how to operationalize it Are both people- and process-minded, you can coach, but also build systems that scale coaching Are fluent in KPIs, dashboards, and using data to drive decisions Care deeply about youth mental health and want to build something that lasts Essential Experience Bachelor’s degree in psychology, education or sociology (ideally required, but not mandatory) 5+ years leading operations or service delivery teams in fast-paced environments Proven success in building and scaling people systems across distributed teams Hands-on experience with performance metrics, QA frameworks, and coaching infrastructure Background in youth services, education, or mental health strongly preferred Strong leadership instincts, someone who builds high-performing teams and makes systems hum What You’ll Get Competitive salary + meaningful equity in a mission-driven company Healthcare coverage, flexible time off, and generous parental leave Budget for professional development, conferences, and training A rare chance to build the operational foundation of a category-defining company—and change lives doing it Equal Opportunity Employer tapouts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, or age. Join us in our mission to empower children with the social and emotional skills they need to succeed!

• Design and facilitate parent focus groups to assess the end-to-end tapouts experience • Gather qualitative insights related to: Platform usability and experience, Coaching quality and coach-parent communication, Session structure and outcomes • Synthesize findings into clear themes, insights, and patterns • Develop actionable recommendations to improve product, coaching delivery, and overall parent satisfaction • Deliver a final insights report and presentation to leadership with prioritized improvement opportunities • Collaborate with internal stakeholders across coaching, product, and operations teams