Supermetrics

• Own and execute end-to-end technical implementations for customers across NAM • Design scalable solutions that translate complex business and data requirements into clear technical architectures • Define requirements and shape specifications for AI-assisted delivery workflows and automation tooling • Provide feedback loops from real-world implementations to continuously improve automation capabilities • Support pre-sales through demos and proof-of-concept projects for strategic prospects • Onboard and train customer teams to maximize the value they get from our platform • Leading onboarding programs that translate customer goals into effective platform setup using out-of-the-box solutions • Designing and delivering bespoke training and enablement sessions tailored to each customer's use cases and team structure • Leading customer workshops to define integration architecture, data flows, and use case implementation strategies • Implementing custom solutions using JavaScript, Python, APIs, and SQL to meet specific customer requirements • Identifying repeatable patterns and manual processes that are strong candidates for automation • Running product demos and executing proof-of-concept projects for strategically important deals • Collaborating with Customer Success Managers to align technical outcomes with business value.

Title: Senior Account Executive (US Remote) Location: US Sales Job Description: Come grow Supermetrics North America with us! We’re looking for a mid-market Senior Account Executive to join our growing US sales team located. In this role, you’ll work collaboratively with SDRs, Customer Success Managers, Solution Engineers and Partners to acquire new customers and expand current relationships in one of our top markets globally, the North America region. Your day-to-day work and responsibilities will include: - Own the sales cycle from prospecting to closing deals by clearly articulating the value of our solutions - Build and maintain relationships with prospects and customers. - Develop and execute a territory strategy to meet and surpass targets. - Collaborate with key stakeholders including marketing, customer success, partners and solution engineers to increase revenue. - Maintain accurate and up-to-date records of sales activities and customer interactions in Salesforce. - Respond promptly and effectively to inbound leads working up and across the account. - Qualify leads to determine their fit with our solutions. - Utilize various channels such as email, cold calling, social selling, and networking to generate leads and initiate contact with potential clients. - Conduct product demonstrations and presentations tailored to prospects' needs partnering with a solution engineer for technical conversations. - Clearly convey the benefits of our offerings to potential clients to enhance conversion rates. - Strategically approach new accounts at the mid to senior level and above. - Research and understand prospects' business needs and pain points to tailor outreach. - Stay up-to-date on industry trends, landscape, and best practices in digital advertising and SaaS sales. - Continuously improve sales skills and product knowledge through training and self-learning initiatives. This position is for you if you have: - 5 + years experience in selling Saas in the North American market. - A minimum of 2 years selling into mid-market and large mid-market customers. - Must have martech/adtech or data-tech experience in the local market and have knowledge of our competitors. - Demonstrated ability to meet sales targets in a results-oriented, quota-driven environment. - Proficient written and verbal communication and interpersonal skills, with the ability to build rapport and establish credibility with prospects, customers, partners and your teammates. - Committed and self-motivated with a deep sense of ownership and accountability. - Ability to thrive in a collaborative team environment working autonomously. - Experience with CRM software (e.g., Salesforce, HubSpot) and proficiency in using sales tools and technologies. This role is fully remote and we will consider candidates in the Eastern or Central time zones. Does this sound like your next career milestone? Apply now! Pay Transparency Statement: Total On-Target Earnings: $170,000 - $200,000 USD annually. These figures reflect the compensation offered for remote U.S.based candidates. Actual earnings may vary depending on individual performance against sales targets. In addition to compensation, we offer a comprehensive benefits package, including: * Fully paid medical/dental/vision benefits (for employee & dependents) * Generous PTO * 401k with matching * Options * Tech package * Home office and wifi stipend. Supermetrics is committed to fair and equitable compensation practices. We regularly review pay data to ensure internal equity, market alignment, and full transparency in how we reward performance. #LI-Remote Join us on our mission to make data a marketing superpower Supermetrics builds an end-to-end marketing intelligence platform, with 15% of global advertising spend reported through our products. We help marketers turn their data into insights that improve business results and predict the best next step. Our technology streamlines marketing data for over 200,000 businesses through a network of agencies and customers like Shopify, HubSpot, and Nestlé. Since our founding in 2013, we’ve grown from a one-person shop to a key player in the industry—and we’re just getting started! We're a team of 400+ growth-minded people from diverse backgrounds. Together, we make a multicultural, resourceful, and collaborative team. Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and action-oriented, we work hard to raise the bar in our industry. As team players, we help each other and win together. We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully. Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.

• Serve as the primary point of contact for customers seeking technical assistance via various channels including email, video conferencing, and live chat. • Diagnose and resolve technical issues related to our marketing analytics technology platform, including software configuration, data integrations, and API usage. • Collaborate with customers to understand their technical requirements and provide tailored solutions to meet their needs. • Escalate unresolved issues to the appropriate internal teams such as engineering or product development, and effectively manage customer expectations and communications related to the troubleshooting effort and resolution. • Document, with a high degree of accuracy all customer interactions, issues, and resolutions in our Support ticketing system. • Assist in the development and maintenance of technical support documentation, including knowledge base articles, troubleshooting guides, and FAQs. • Stay up-to-date on product enhancements, new features, and industry best practices to provide timely support and guidance to customers. • Participate in regular training sessions to enhance technical knowledge of cross functional team mates

• Own the sales cycle from prospecting to closing deals by clearly articulating the value of our solutions. • Build and maintain relationships with prospects and customers. • Develop and execute a territory strategy to meet and surpass targets. • Collaborate with key stakeholders including marketing, customer success, partners and solution engineers to increase revenue. • Maintain accurate and up-to-date records of sales activities and customer interactions in Salesforce. • Respond promptly and effectively to inbound leads working up and across the account. • Qualify leads to determine their fit with our solutions. • Utilize various channels such as email, cold calling, social selling, and networking to generate leads and initiate contact with potential clients. • Conduct product demonstrations and presentations tailored to prospects' needs partnering with a solution engineer for technical conversations. • Clearly convey the benefits of our offerings to potential clients to enhance conversion rates. • Strategically approach new accounts at the mid to senior level and above. • Research and understand prospects' business needs and pain points to tailor outreach. • Stay up-to-date on industry trends, landscape, and best practices in digital advertising and SaaS sales. • Continuously improve sales skills and product knowledge through training and self-learning initiatives.

• Serve as the primary point of contact for customers seeking technical assistance via various channels including email, video conferencing, and live chat. • Diagnose and resolve technical issues related to our marketing analytics technology platform, including software configuration, data integrations, and API usage. • Collaborate with customers to understand their technical requirements and provide tailored solutions to meet their needs. • Escalate unresolved issues to the appropriate internal teams such as engineering or product development, and effectively manage customer expectations and communications related to the troubleshooting effort and resolution. • Document, with a high degree of accuracy all customer interactions, issues, and resolutions in our Support ticketing system. • Assist in the development and maintenance of technical support documentation, including knowledge base articles, troubleshooting guides, and FAQs. • Stay up-to-date on product enhancements, new features, and industry best practices to provide timely support and guidance to customers. • Participate in regular training sessions to enhance technical knowledge of cross functional team mates

• Own the sales cycle from prospecting to closing deals by clearly articulating the value of our solutions • Build and maintain relationships with prospects and customers. • Develop and execute a territory strategy to meet and surpass targets. • Collaborate with key stakeholders including marketing, customer success, partners and solution engineers to increase revenue. • Maintain accurate and up-to-date records of sales activities and customer interactions in Salesforce. • Respond promptly and effectively to inbound leads working up and across the account. • Qualify leads to determine their fit with our solutions. • Utilize various channels such as email, cold calling, social selling, and networking to generate leads and initiate contact with potential clients. • Conduct product demonstrations and presentations tailored to prospects' needs partnering with a solution engineer for technical conversations. • Clearly convey the benefits of our offerings to potential clients to enhance conversion rates. • Strategically approach new accounts at the mid to senior level and above. • Research and understand prospects' business needs and pain points to tailor outreach. • Stay up-to-date on industry trends, landscape, and best practices in digital advertising and SaaS sales. • Continuously improve sales skills and product knowledge through training and self-learning initiatives.

• Manage full-cycle sales for enterprise accounts with 10,000+ employees or $1bn+ in revenue. • Own a $1M+ annual quota with a focus on multi-threaded deals across Marketing, Data, and Operations teams. • Build and execute regional GTM plans to target priority verticals including Retail, eCommerce, Travel, Financial Services, and SaaS. • Partner closely with Sales Engineers, Legal, and Product to tailor solutions and negotiate complex contracts. • Facilitate consultative discovery calls and customized demos for VP and C-level decision-makers. • Manage a mix of outbound and inbound pipeline, supported by SDRs and Marketing. • Collaborate with partners (e.g. Google Cloud, LinkedIn, Snowflake) to co-source opportunities and expand reach. • Work with Agencies and Solution partners to engage new prospects and co-sell where appropriate. • Accurately forecast pipeline and maintain clean CRM hygiene in Salesforce.