We built Stories so you don't have to.
AI Operations Manager
Location
South Africa
Posted
4 days ago
Salary
R500K / year
Seniority
Senior
Job Description
AI Operations Manager
Storyteller
• Take operational ownership of the configuration, reliability, and standards of Storyteller’s AI tools and AI platforms. • Support the AI Operations team’s response when AI tools, platforms, models, or underlying capabilities change. • Set, maintain, and improve operational standards for how AI tooling is configured, accessed, used, and monitored. • Improve visibility around AI tool configuration, platform usage, access administration, permissions, dependencies, and operational performance. • Identify weak, unstable, or high-friction areas in our AI tooling setup and help develop practical solutions that are durable and scalable. • Work with internal teams to understand where AI tooling is helping, where it is creating friction, and what needs to improve. • Give leadership clearer visibility on where the AI tooling stack is performing well, where it is fragile, and what platform or workflow changes are needed next. • Help ensure Storyteller’s AI tooling remains useful, controlled, reliable, and aligned with how the business actually works.
Job Requirements
- Demonstrable experience managing or improving technical platforms, ideally including AI tools, automation platforms, LLM-based tools, or AI-enabled workflows.
- High agency and strong ownership of operational outcomes.
- Strong technical judgment, especially around AI tools, platform configuration, workflows, permissions, integrations, APIs, and dependencies.
- Comfort making decisions in fast-moving, ambiguous environments.
- The ability to prioritise trade-offs across a technical tooling stack and act decisively.
- A track record of driving operational improvements through to completion, not just identifying or proposing them.
- Clear, direct communication and the confidence to uphold standards.
- Genuine interest in AI tools and a strong instinct for how quickly the AI tooling environment is changing.
- Good judgment about when to act independently, when to ask for input, and how to translate between user needs and platform realities.
- Energy, discipline, and follow-through to operate at pace without letting important details drift.
Benefits
- 33 Days Paid Leave
Related Guides
Related Categories
Related Job Pages
More Artificial Intelligence Jobs
• Take operational ownership of the configuration, reliability, and standards of Storyteller’s AI tools and AI platforms. • Support the AI Operations team’s response when AI tools, platforms, models, or underlying capabilities change. • Set, maintain, and improve operational standards for how AI tooling is configured, accessed, used, and monitored. • Improve visibility around AI tool configuration, platform usage, access administration, permissions, dependencies, and operational performance. • Identify weak, unstable, or high-friction areas in our AI tooling setup and help develop practical solutions that are durable and scalable. • Work with internal teams to understand where AI tooling is helping, where it is creating friction, and what needs to improve. • Give leadership clearer visibility on where the AI tooling stack is performing well, where it is fragile, and what platform or workflow changes are needed next. • Help ensure Storyteller’s AI tooling remains useful, controlled, reliable, and aligned with how the business actually works.
• Take operational ownership of the configuration, reliability, and standards of Storyteller’s AI tools and AI platforms. • Support the AI Operations team’s response when AI tools, platforms, models, or underlying capabilities change. • Set, maintain, and improve operational standards for how AI tooling is configured, accessed, used, and monitored. • Improve visibility around AI tool configuration, platform usage, access administration, permissions, dependencies, and operational performance. • Identify weak, unstable, or high-friction areas in our AI tooling setup and help develop practical solutions that are durable and scalable. • Work with internal teams to understand where AI tooling is helping, where it is creating friction, and what needs to improve. • Give leadership clearer visibility on where the AI tooling stack is performing well, where it is fragile, and what platform or workflow changes are needed next. • Help ensure Storyteller’s AI tooling remains useful, controlled, reliable, and aligned with how the business actually works.
• Take operational ownership of the configuration, reliability, and standards of Storyteller’s AI tools and AI platforms. • Support the AI Operations team’s response when AI tools, platforms, models, or underlying capabilities change. • Set, maintain, and improve operational standards for how AI tooling is configured, accessed, used, and monitored. • Improve visibility around AI tool configuration, platform usage, access administration, permissions, dependencies, and operational performance. • Identify weak, unstable, or high-friction areas in our AI tooling setup and help develop practical solutions that are durable and scalable. • Work with internal teams to understand where AI tooling is helping, where it is creating friction, and what needs to improve. • Give leadership clearer visibility on where the AI tooling stack is performing well, where it is fragile, and what platform or workflow changes are needed next. • Help ensure Storyteller’s AI tooling remains useful, controlled, reliable, and aligned with how the business actually works.
• Take operational ownership of the configuration, reliability, and standards of Storyteller’s AI tools and AI platforms. • Support the AI Operations team’s response when AI tools, platforms, models, or underlying capabilities change. • Set, maintain, and improve operational standards for how AI tooling is configured, accessed, used, and monitored. • Improve visibility around AI tool configuration, platform usage, access administration, permissions, dependencies, and operational performance. • Identify weak, unstable, or high-friction areas in our AI tooling setup and help develop practical solutions that are durable and scalable. • Work with internal teams to understand where AI tooling is helping, where it is creating friction, and what needs to improve. • Give leadership clearer visibility on where the AI tooling stack is performing well, where it is fragile, and what platform or workflow changes are needed next. • Help ensure Storyteller’s AI tooling remains useful, controlled, reliable, and aligned with how the business actually works.
