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STERIS Instrument Management Services, Inc.

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STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com . If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

6 open rolesLatest: Jun 30, 2026, 12:00 AM UTC
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6 Jobs

Customer Repair Support Specialist I

STERIS Instrument Management Services, Inc.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com . If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Role Description Are you a solutions-minded problem solver with clinical experience? Are you interested in an opportunity to provide training and continuous improvement support to impact patient safety? At STERIS, our team members provide these services to hospitals across the United States. As a Customer Repair Support Specialist, you’ll work hand in hand with local Account Managers to provide knowledge and expertise to hospitals and surgical centers in your area. We’re seeking self-motivated individuals with strong presentation, organization, and time-management skills, and a clinical background in the operating room to directly assist clinical teams with their challenges. You’ll support multiple facilities across your region, meeting face to face with sterile processing technicians, surgical technicians, nurses, doctors, and other clinical staff to identify valued-added activities such as: - Identifying cost containment opportunities - Education and training - Improvement tracking - Maintaining compliance to industry standards This position is within our Instrument Management Services division. This is a remote-based customer-facing position. To support and service our customers in this assigned territory, candidates must be based out of one of the following states: Ohio. What you'll do as a Customer Repair Support Specialist: - Train customers in proper care and handling of surgical instruments and devices with the intent to reduce or limit the need for repairs and ensure the equipment is Procedure Ready. - Meet with customers to understand challenges and present solutions. - Recognize changes in instrument repair needs, identify possible root causes, and recommend STERIS services. - Be proactive in identifying issues before problems occur, developing a process for improvement, and ensuring implementation. - Lead Proactive Maintenance Inspections for equipment including Flexible Endoscopes and Surgical Devices. - Record maintenance services, daily cost savings, and potential barriers to implementation. Qualifications - High School Diploma or GED - 4 years of related experience, ideally in a clinical environment, with a basic understanding of surgical instruments and medical devices - Excellent presentation skills Requirements - Associate’s degree in Surgical Technology and Sterile Processing Certification (preferred) - Surgical Technology or Sterile Processing experience and training (preferred) Benefits - Market Competitive Pay - Extensive Paid Time Off and (9) added holidays - Excellent Healthcare, Dental and Vision Benefits - Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement) - Cell Phone Stipend - Company Laptop - Long/Short Term disability coverage - 401(k) with company match - Maternity & Paternal Leave - Additional add-on benefits/discounts for programs such as Pet Insurance - Tuition reimbursement and continued education programs - Excellent opportunities for advancement and stable long-term career Pay range for this opportunity is $23.09 - $29.88. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits. Open until position is filled.

United States
$23 - $30 / hour

Regional Sales Director

STERIS Instrument Management Services, Inc.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com . If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Sales23 days ago

Role Description As an IMS Regional Sales Director at STERIS, you are responsible for the development and performance of all sales activities in the assigned region. You will lead the regional sales team to achieve profitability and growth targets in line with company vision and values. This Director will be managing the California Region for the Instrument Management Services (IMS) division. What you will do as a Regional Sales Director - Increase regional sales revenue and profitability through the direct supervision and management of assigned representatives. - Work closely with individual Account Managers and Customers, analyzing Customer needs, and identifying customized solutions. - Utilize advanced sales and Customer interaction skills to create and deliver presentations customized to individual Customers of varying levels. - Coach and train direct reports on how to effectively understand Customer needs, selling Value Drivers, and resolving Customer needs to obtain business results. - Work with Account Manager on developing effective opportunity plans. - Manage sales activity and productivity reports for assigned representatives. - Assist Vice President of Sales with planning and presentation of regional, divisional and national business meetings. - Assist Area Vice President of Sales with preparation of regional business plan and assignment of regional sales quotas. - Accountable for unbilled and uncollected revenue within the region. - Responsible for hiring and training of new regional team members. Qualifications - Required: - Bachelor’s degree - 8 years of successful medical sales experience including a proven track record of achieving sales goals - Ability to travel overnight up to 50% - Must be able to be compliant with hospital/customer credentialing requirements - Industry certifications such as IAHCSMM, AORN, CCSVP, SGNA preferred (or able to obtain in first year of employment) - Preferred: - 3 years of sales management experience - Medical industry or service sales experience Benefits We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: - Base Salary + Incentive Compensation Program - Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement) - Cell Phone + Technology Stipend - Robust Sales Training Program - Flexible Time Off + 9 Corporate Holidays Per Year - Excellent Healthcare, Dental, and Vision Benefits - Healthcare and Dependent Flexible Spending Accounts - Long/Short Term Disability Coverage - 401(k) with a Company Match - Parental Leave - Tuition Reimbursement Program - Additional Add-On Benefits/Discounts Pay range for this opportunity is $124,737.50 - $161,425.00. This position is incentive plan eligible, at target earnings of $187,105 - $242,137, depending on performance. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled.

United States
$124.7K - $161.4K / year
Job Closed

Regional Product Manager

STERIS Instrument Management Services, Inc.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com . If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Product Manager23 days ago

Role Description As an IMS Device Regional Product Manager at STERIS, you are responsible for driving sales of endoscope repair in a geographic region. You will design and deliver training to both internal and external Customers, and drive to increases regional sales revenues and profitability for the Instrument Management Services (IMS) division. This position covers the California region. Qualifications - Required: - High School diploma - 3 years of field sales experience related to surgical and/or GI devices, or equivalent combination of education and experience - Ability to travel overnight up to 50% - Must be able to be compliant with hospital/customer credentialing requirements - Preferred: - Bachelor's degree Requirements - Work closely with individual Account Managers and Customers, analyzing Customer needs, and identifying customized solutions. - Utilize advanced sales and Customer interaction skills to create and deliver presentations customized to individual Customers of varying levels. - Leverage market and Customer knowledge, along with research material to analyze opportunities to identify sales leads and target accounts to increase penetration. - Coach and train Account Managers on how to effectively understand Customer needs, selling Value Drivers, and resolving Customer needs to obtain business results. - Assist the Regional Sales Director in training Account Managers on developing effective opportunity plans. - Maintain the IMS CRM system to document Customer information, sales activities, and other information required by the company. - Conduct Customer trainings such as Care and Handling sessions, Instrument Universities, etc. - Assist with preparation and participate in trade shows. Benefits We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: - Base Salary + Incentive Compensation Program - Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement) - Cell Phone + Technology Stipend - Robust Sales Training Program - Flexible Time Off + 9 Corporate Holidays Per Year - Excellent Healthcare, Dental, and Vision Benefits - Healthcare and Dependent Flexible Spending Accounts - Long/Short Term Disability Coverage - 401(k) with a Company Match - Parental Leave - Tuition Reimbursement Program - Additional Add-On Benefits/Discounts

United States
$79.7K - $103.1K / year
Job Closed

Customer Repair Support Specialist

STERIS Instrument Management Services, Inc.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com . If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Customer Support31 days ago

Role Description Are you a solutions-minded problem solver with clinical experience? Are you interested in an opportunity to provide training and continuous improvement support to impact patient safety? At STERIS, our team members provide these services to hospitals across the United States. As a Customer Repair Support Specialist, you’ll work hand in hand with local Account Managers to provide knowledge and expertise to hospitals and surgical centers in your area. We’re seeking self-motivated individuals with strong presentation, organization, time-management skills, and a clinical background in the operating room to directly assist clinical teams with their challenges. You’ll support multiple facilities across your region, meeting face to face with sterile processing technicians, surgical technicians, nurses, doctors, and other clinical staff to identify valued-added activities such as: - Identifying cost containment opportunities - Education and training - Improvement tracking - Maintaining compliance to industry standards This position is within our Instrument Management Services division. This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: Arkansas. What you will do as a Customer Repair Support Specialist - You’ll train customers in proper care and handling of surgical instruments and devices with the intent to reduce or limit the need for repairs and ensure the equipment is Procedure Ready. - Meet with customers to understand challenges and present solutions. - Recognize changes in instrument repair needs, identify possible root causes, and recommend STERIS services. - Be proactive in identifying issues before problems occur, developing a process for improvement, and ensuring implementation. You’ll also lead Proactive Maintenance Inspections for equipment including Flexible Endoscopes and Surgical Devices. - Record maintenance services, daily cost savings, and potential barriers to implementation. Qualifications Required: - High School Diploma or GED - 4 years of related experience, ideally in a clinical environment, with a basic understanding of surgical instruments and medical devices - Excellent presentation skills Preferred: - Associate’s degree in Surgical Technology and Sterile Processing Certification - Surgical Technology or Sterile Processing experience and training Benefits We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: - Market Competitive Pay - Extensive Paid Time Off and (9) added holidays - Excellent Healthcare, Dental and Vision Benefits - Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement) - Cell Phone Stipend - Company Laptop - Long/Short Term disability coverage - 401(k) with company match - Maternity & Paternal Leave - Additional add-on benefits/discounts for programs such as Pet Insurance - Tuition reimbursement and continued education programs - Excellent opportunities for advancement and stable long-term career Company Description

United States
$25 - $31 / hour
Job Closed

Regional Sales Director

STERIS Instrument Management Services, Inc.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com . If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Sales41 days ago

Role Description As an IMS Regional Sales Director at STERIS, you are responsible for the development and performance of all sales activities in the assigned region. You will lead the regional sales team to achieve profitability and growth targets in line with company vision and values. This Director will be managing the California Region for the Instrument Management Services (IMS) division. What you will do as a Regional Sales Director - Increase regional sales revenue and profitability through the direct supervision and management of assigned representatives. - Work closely with individual Account Managers and Customers, analyzing Customer needs, and identifying customized solutions. - Utilize advanced sales and Customer interaction skills to create and deliver presentations customized to individual Customers of varying levels. - Coach and train direct reports on how to effectively understand Customer needs, selling Value Drivers, and resolving Customer needs to obtain business results. - Work with Account Manager on developing effective opportunity plans. - Manage sales activity and productivity reports for assigned representatives. - Assist Vice President of Sales with planning and presentation of regional, divisional and national business meetings. - Assist Area Vice President of Sales with preparation of regional business plan and assignment of regional sales quotas. - Accountable for unbilled and uncollected revenue within the region. - Responsible for hiring and training of new regional team members. Qualifications - Required: - Bachelor’s degree - 8 years of successful medical sales experience including a proven track record of achieving sales goals - Ability to travel overnight up to 50% - Must be able to be compliant with hospital/customer credentialing requirements - Industry certifications such as IAHCSMM, AORN, CCSVP, SGNA preferred (or able to obtain in first year of employment) - Preferred: - 3 years of sales management experience - Medical industry or service sales experience Benefits We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: - Base Salary + Incentive Compensation Program - Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement) - Cell Phone + Technology Stipend - Robust Sales Training Program - Flexible Time Off + 9 Corporate Holidays Per Year - Excellent Healthcare, Dental, and Vision Benefits - Healthcare and Dependent Flexible Spending Accounts - Long/Short Term Disability Coverage - 401(k) with a Company Match - Parental Leave - Tuition Reimbursement Program - Additional Add-On Benefits/Discounts

California
$124.7K - $161.4K / year
Job Closed

Regional Product Manager

STERIS Instrument Management Services, Inc.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com . If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Product Manager41 days ago

Role Description As an IMS Device Regional Product Manager at STERIS, you are responsible for driving sales of endoscope repair in a geographic region. You will design and deliver training to both internal and external Customers, and drive to increases regional sales revenues and profitability for the Instrument Management Services (IMS) division. This position covers the California region. Qualifications - Required: - High School diploma - 3 years of field sales experience related to surgical and/or GI devices, or equivalent combination of education and experience - Ability to travel overnight up to 50% - Must be able to be compliant with hospital/customer credentialing requirements - Preferred: - Bachelor's degree Requirements - Work closely with individual Account Managers and Customers, analyzing Customer needs, and identifying customized solutions. - Utilize advanced sales and Customer interaction skills to create and deliver presentations customized to individual Customers of varying levels. - Leverage market and Customer knowledge, along with research material to analyze opportunities to identify sales leads and target accounts to increase penetration. - Coach and train Account Managers on how to effectively understand Customer needs, selling Value Drivers, and resolving Customer needs to obtain business results. - Assist the Regional Sales Director in training Account Managers on developing effective opportunity plans. - Maintain the IMS CRM system to document Customer information, sales activities, and other information required by the company. - Conduct Customer trainings such as Care and Handling sessions, Instrument Universities, etc. - Assist with preparation and participate in trade shows. Benefits We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: - Base Salary + Incentive Compensation Program - Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement) - Cell Phone + Technology Stipend - Robust Sales Training Program - Flexible Time Off + 9 Corporate Holidays Per Year - Excellent Healthcare, Dental, and Vision Benefits - Healthcare and Dependent Flexible Spending Accounts - Long/Short Term Disability Coverage - 401(k) with a Company Match - Parental Leave - Tuition Reimbursement Program - Additional Add-On Benefits/Discounts

California
$79.7K - $103.1K / year
Job Closed