StaffRight

Role Description The E-commerce Customer Support Specialist provides exceptional support to customers through email. In this role, you'll help resolve customer inquiries, manage support tickets, and ensure every customer receives timely, professional, and accurate assistance. If you're someone who enjoys solving problems, communicates clearly through writing, and thrives in a fast-paced environment, we'd love to hear from you. - Respond to customer inquiries through email - Resolve order, shipping, return, exchange, and product-related concerns - Manage and prioritize support tickets using a customer support platform - Investigate customer issues and provide timely, accurate resolutions - Escalate complex cases to the appropriate internal teams when needed - Maintain detailed and organized records of customer interactions - Collaborate with internal teams to ensure a seamless customer experience - Support the client with additional tasks and responsibilities as needed, in alignment with the role and overall business objectives Qualifications - Excellent written and verbal English communication skills - Minimum of 3 years of customer service experience with a primary focus on email support - Previous experience supporting customers for an e-commerce business is preferred - Experience using a ticketing platform such as Gorgias, Zendesk, Freshdesk, Help Scout, or similar - Strong problem-solving and critical thinking skills - Highly organized, detail-oriented, and able to manage multiple customer inquiries simultaneously - Available to work in US time zones (Graveyard shift in the Philippines) - Available to start within 2 weeks from job offer Requirements - Comfortable in using time-trackers (e.g. Time Doctor) - Own laptop/desktop, noise-cancelling headphones, and webcam - Reliable internet connection (at least 50 Mbps) - Available backup equipment in cases of power and internet outages Benefits - 💰 Competitive Compensation: Monthly salary starting at PHP 40,000 - PHP 50,000, with flexibility for higher compensation based on experience and qualifications. - 🏥 Comprehensive Health Coverage: Access to high-quality medical insurance for you and your loved ones. - ✈️ Paid Time Off and Sick Leave: Generous paid time off and sick leave policies for work-life balance. - 🎉 Service Recognition and Rewards: Celebrate milestones with our Elite VA program, honoring commitment and achievements.

Role Description We're looking for a detail-oriented and proactive Commercial Insurance Specialist to support the day-to-day servicing and administration of commercial insurance accounts. In this role, you'll work closely with clients, insurance carriers, underwriters, and internal teams to ensure policies are processed accurately, documentation requirements are fulfilled, and accounts are maintained efficiently throughout the policy lifecycle. - Manage and service commercial insurance accounts, ensuring timely handling of policy-related requests and account maintenance - Prepare, review, and submit ACORD forms, insurance applications, and supporting documentation to carriers and wholesalers - Coordinate with underwriters, carriers, and clients to obtain quotes, fulfill underwriting requirements, and track policy submissions through issuance - Process policy endorsements, renewals, cancellations, reinstatements, certificates of insurance, and other servicing requests - Monitor outstanding documentation, loss runs, billing items, and policy subjectivities to ensure compliance with carrier requirements - Maintain accurate records within agency management systems, carrier portals, and internal databases - Support the client with additional tasks and responsibilities as needed, in alignment with the role and overall business objectives Qualifications - Excellent written and verbal English communication skills - Minimum 2 years of experience in commercial insurance account management, insurance operations, policy administration, or a similar role - Experience working within a commercial insurance brokerage, agency, MGA, wholesaler, or carrier environment - Familiarity with ACORD forms, carrier portals, and agency management systems such as AMS360, Applied EPIC, HawkSoft, or similar platforms - Strong organizational skills with the ability to manage multiple accounts, deadlines, and priorities simultaneously - High attention to detail and a proactive approach to problem-solving and follow-through - Available to work in US time zones (Graveyard shift in the Philippines) - Available to start within 2 weeks from job offer Requirements - Comfortable in using time-trackers (e.g. Time Doctor) - Own laptop/desktop, noise-cancelling headphones, and webcam - Reliable internet connection (at least 50 Mbps) - Available backup equipment in cases of power and internet outages Benefits - 💰 Competitive Compensation: Monthly salary starting at PHP 40,000 - 55,000, with flexibility for higher compensation based on experience and qualifications. - 🏥 Comprehensive Health Coverage: Access to high-quality medical insurance for you and your loved ones. - ✈️ Paid Time Off and Sick Leave: Generous paid time off and sick leave policies for work-life balance. - 🎉 Service Recognition and Rewards: Celebrate milestones with our Elite VA program, honoring commitment and achievements.

Role Description We are looking for a detail-oriented and hands-on Comptroller to oversee the day-to-day financial operations of a nonprofit organization while ensuring accurate reporting, strong internal controls, and compliance with regulatory and nonprofit accounting standards. If you thrive in a collaborative environment and enjoy balancing accounting operations with financial oversight and strategic support, we’d love to hear from you! This role is open to all candidates in the Philippines and all over Latin America. What You’ll Be Doing: - Manage day-to-day accounting operations including general ledger, accounts payable, accounts receivable, reconciliations, and payroll oversight - Prepare accurate monthly financial statements, budget-to-actual reports, and financial analyses for leadership and Board review - Monitor cash flow, oversee banking relationships, and maintain strong financial controls and compliance procedures - Lead audit preparation and coordinate with external auditors, accountants, and regulatory agencies as needed - Support organizational financial planning, process improvements, and documentation of accounting policies and procedures - Support the client with additional tasks and responsibilities as needed, in alignment with the role and overall business objectives Qualifications - Excellent written and verbal English communication skills - Minimum of 5 years of progressive accounting, finance, or controllership experience - Previous experience in nonprofit, healthcare, or behavioral health environments is highly preferred - Experience with accounting systems and advanced Excel skills required; NetSuite experience is a strong plus - Strong understanding of financial reporting, audit preparation, cash flow management, and internal controls - Highly organized, detail-oriented, and able to manage multiple priorities independently - Available to work in US time zones (Graveyard shift in the Philippines) - Available to start within 2 weeks from job offer Requirements - Comfortable in using time-trackers (e.g. Time Doctor) - Own laptop/desktop, noise-cancelling headphones, and webcam - Reliable internet connection (at least 50 Mbps) - Available backup equipment in cases of power and internet outages Benefits - 💰 Competitive Compensation: Monthly salary starting at USD 2,500 - 3,500, with flexibility for higher compensation based on experience and qualifications. - ✈️ Paid Time Off and Sick Leave: Generous paid time off and sick leave policies, allowing you to recharge, travel, or rest when needed.

Role Description We are looking for a detail-oriented and hands-on Comptroller to oversee the day-to-day financial operations of a nonprofit organization while ensuring accurate reporting, strong internal controls, and compliance with regulatory and nonprofit accounting standards. If you thrive in a collaborative environment and enjoy balancing accounting operations with financial oversight and strategic support, we’d love to hear from you! - Manage day-to-day accounting operations including general ledger, accounts payable, accounts receivable, reconciliations, and payroll oversight - Prepare accurate monthly financial statements, budget-to-actual reports, and financial analyses for leadership and Board review - Monitor cash flow, oversee banking relationships, and maintain strong financial controls and compliance procedures - Lead audit preparation and coordinate with external auditors, accountants, and regulatory agencies as needed - Support organizational financial planning, process improvements, and documentation of accounting policies and procedures - Support the client with additional tasks and responsibilities as needed, in alignment with the role and overall business objectives Qualifications - Excellent written and verbal English communication skills - Minimum of 5 years of progressive accounting, finance, or controllership experience - Previous experience in nonprofit, healthcare, or behavioral health environments is highly preferred - Experience with accounting systems and advanced Excel skills required; NetSuite experience is a strong plus - Strong understanding of financial reporting, audit preparation, cash flow management, and internal controls - Highly organized, detail-oriented, and able to manage multiple priorities independently - Available to work in US time zones (Graveyard shift in the Philippines) - Available to start within 2 weeks from job offer Requirements - Comfortable in using time-trackers (e.g. Time Doctor) - Own laptop/desktop, noise-cancelling headphones, and webcam - Reliable internet connection (at least 50 Mbps) - Available backup equipment in cases of power and internet outages Benefits - 💰 Competitive Compensation: Monthly salary starting at PHP 100,000 - 130,000, with flexibility for higher compensation based on experience and qualifications. - 🏥 Comprehensive Health Coverage: Access to high-quality medical insurance for you and your loved ones. - ✈️ Paid Time Off and Sick Leave: Generous paid time off and sick leave policies for work-life balance. - 🎉 Service Recognition and Rewards: Celebrate milestones with our Elite VA program, honoring commitment and achievements.

Role Description The Supply Chain Coordinator is responsible for managing end-to-end import operations, high-priority customer orders, and internal operational processes to ensure smooth, accurate, and reliable business performance. This role plays a critical part in maintaining customer satisfaction, financial accuracy, and operational efficiency, particularly within a food import and supply-chain environment. The Supply Chain Coordinator will also provide operational and administrative support to the CEO as required. This role is open to all candidates in the Philippines and all over Latin America. What You’ll Be Doing: - Manage end-to-end supply chain operations, including import coordination, supplier communication, freight forwarding, and customs documentation - Oversee high-priority customer orders to ensure on-time, in-full (OTIF) delivery and 100% customer satisfaction - Proactively identify and resolve operational issues, delays, and discrepancies before they impact customers or costs - Maintain accurate records in NetSuite for orders, inventory, shipments, and vendor bills - Track and reconcile import costs, freight charges, duties, and multi-currency transactions with high financial accuracy - Create, maintain, and continuously improve Standard Operating Procedures (SOPs) within areas of responsibility - Build and maintain Excel-based trackers, reconciliations, and operational reports - Collaborate professionally with suppliers, freight partners, customers, and internal teams - Provide timely operational and administrative support to the CEO, including reporting, data analysis, and follow-ups on key action items Qualifications - Excellent written and verbal English communication skills - At least 2 years of experience managing import processes, ideally within the food industry - Proficiency in NetSuite or a similar ERP system - Advanced Microsoft Excel skills (e.g., VLOOKUP/XLOOKUP, pivot tables, formulas) - Available to work in US time zones (Graveyard shift in the Philippines) - Available to start within 2 weeks from job offer Requirements - Comfortable in using time-trackers (e.g. Time Doctor) - Own laptop/desktop, noise-cancelling headphones, and webcam - Reliable internet connection (at least 50 Mbps) - Available backup equipment in cases of power and internet outages - Proficiency with Microsoft Office tools and Google Workspace - Proficiency in NetSuite or a similar ERP system - Advanced Microsoft Excel skills (e.g., VLOOKUP/XLOOKUP, pivot tables, formulas) Benefits - 💰 Competitive Compensation: Monthly salary starting at USD 900 - 1,100, with flexibility for higher compensation based on experience and qualifications. - ✈️ Paid Time Off and Sick Leave: Generous paid time off and sick leave policies, allowing you to recharge, travel, or rest when needed.

Join a team that values you. At StaffRight, we connect talented professionals with global opportunities—and we’re growing fast! With competitive pay, health insurance, paid time off (including national holidays), and a supportive HR team always in your corner, you’ll love building your career with us. We’re looking for a creative Branding Manager with strong graphic design skills to help us define, refine, and execute our brand identity. This is a project-based role, ideal for someone who can balance creative strategy with hands-on design execution. This role is open to all candidates in the Philippines and all over Latin America. What You’ll Be Doing: - Develop or refine our visual brand identity (logos, color palettes, typography, imagery, etc.) - Collaborate with the team to translate brand strategy into visuals that resonate with our audience - Create brand guidelines to ensure consistent use across all platforms and materials - Design marketing assets such as social media graphics, presentations, brochures, and digital/print collateral - Ensure all designs align with brand messaging, tone, and positioning - Provide direction or templates that can be reused by the team after project completion

Join a team that values you. At StaffRight, we connect talented professionals with global opportunities—and we’re growing fast! With competitive pay, health insurance, paid time off (including national holidays), and a supportive HR team always in your corner, you’ll love building your career with us. We’re looking for a creative Branding Manager with strong graphic design skills to help us define, refine, and execute our brand identity. This is a project-based role, ideal for someone who can balance creative strategy with hands-on design execution. This role is open to all candidates in the Philippines and all over Latin America. What You’ll Be Doing: - Develop or refine our visual brand identity (logos, color palettes, typography, imagery, etc.) - Collaborate with the team to translate brand strategy into visuals that resonate with our audience - Create brand guidelines to ensure consistent use across all platforms and materials - Design marketing assets such as social media graphics, presentations, brochures, and digital/print collateral - Ensure all designs align with brand messaging, tone, and positioning - Provide direction or templates that can be reused by the team after project completion

Join a team that values you. At StaffRight, we connect talented professionals with global opportunities—and we’re growing fast! With competitive pay, health insurance, paid time off (including national holidays), and a supportive HR team always in your corner, you’ll love building your career with us. We’re looking for a creative Branding Manager with strong graphic design skills to help us define, refine, and execute our brand identity. This is a project-based role, ideal for someone who can balance creative strategy with hands-on design execution. This role is open to all candidates in the Philippines and all over Latin America. What You’ll Be Doing: - Develop or refine our visual brand identity (logos, color palettes, typography, imagery, etc.) - Collaborate with the team to translate brand strategy into visuals that resonate with our audience - Create brand guidelines to ensure consistent use across all platforms and materials - Design marketing assets such as social media graphics, presentations, brochures, and digital/print collateral - Ensure all designs align with brand messaging, tone, and positioning - Provide direction or templates that can be reused by the team after project completion

Join a team that values you. At StaffRight, we connect talented professionals with global opportunities—and we’re growing fast! With competitive pay, health insurance, paid time off (including national holidays), and a supportive HR team always in your corner, you’ll love building your career with us. We’re looking for a creative Branding Manager with strong graphic design skills to help us define, refine, and execute our brand identity. This is a project-based role, ideal for someone who can balance creative strategy with hands-on design execution. This role is open to all candidates in the Philippines and all over Latin America. What You’ll Be Doing: - Develop or refine our visual brand identity (logos, color palettes, typography, imagery, etc.) - Collaborate with the team to translate brand strategy into visuals that resonate with our audience - Create brand guidelines to ensure consistent use across all platforms and materials - Design marketing assets such as social media graphics, presentations, brochures, and digital/print collateral - Ensure all designs align with brand messaging, tone, and positioning - Provide direction or templates that can be reused by the team after project completion

Join a team that values you. At StaffRight, we connect talented professionals with global opportunities—and we’re growing fast! With competitive pay, health insurance, paid time off (including national holidays), and a supportive HR team always in your corner, you’ll love building your career with us. We’re looking for a creative Branding Manager with strong graphic design skills to help us define, refine, and execute our brand identity. This is a project-based role, ideal for someone who can balance creative strategy with hands-on design execution. This role is open to all candidates in the Philippines and all over Latin America. What You’ll Be Doing: - Develop or refine our visual brand identity (logos, color palettes, typography, imagery, etc.) - Collaborate with the team to translate brand strategy into visuals that resonate with our audience - Create brand guidelines to ensure consistent use across all platforms and materials - Design marketing assets such as social media graphics, presentations, brochures, and digital/print collateral - Ensure all designs align with brand messaging, tone, and positioning - Provide direction or templates that can be reused by the team after project completion