SourceWhale

• Lead complex technical delivery. • Own the delivery of complex features and systems end-to-end. • Break ambiguous product problems into scalable technical solutions. • Balance speed, maintainability, reliability, and customer value in decision-making. • Guide implementation decisions and technical trade-offs across the stream. • Write maintainable, predictable, scalable code. • Perform thoughtful technical reviews that improve both code quality and engineer capability. • Influence architecture & design. • Mentor & elevate engineers. • Improve reliability & operations. • Collaborate cross-functionally with Product and QA.

• Lead complex technical delivery • Own the delivery of complex features and systems end-to-end • Break ambiguous product problems into scalable technical solutions • Balance speed, maintainability, reliability, and customer value in decision-making • Guide implementation decisions and technical trade-offs across the stream • Drive technical excellence • Write maintainable, predictable, scalable code • Perform thoughtful technical reviews that improve both code quality and engineer capability • Shape patterns, standards, and approaches that improve consistency across the stream • Identify and resolve systemic technical issues, not just isolated bugs • Influence architecture & design • Design efficient, scalable systems with long-term maintainability in mind • Evaluate architectural trade-offs across integrations, APIs, infrastructure, and product workflows • Anticipate scaling challenges and operational risks early • Contribute to broader engineering discussions through technical leadership and peer influence • Mentor & elevate engineers • Coach junior engineers on implementation, debugging, design patterns, and engineering practices • Provide timely, actionable technical feedback • Support a culture of collaboration, ownership, accountability, and continuous improvement • Lead through example by modelling strong engineering judgement and professionalism • Improve reliability & operations • Improve deployment reliability, monitoring, and observability across the stream • Participate in and lead production incident response where needed • Drive actionable post-mortems and operational improvements • Advocate for proactive quality practices that reduce long-term operational risk • Collaborate cross-functionally • Partner closely with Product and QA to ensure the team understands what is being built, why it matters, and how quality is maintained • Simplify complex technical concepts for non-technical stakeholders • Communicate risks, dependencies, and trade-offs clearly and early

• 50% identifying and contacting prospective customers via phone, email and other messaging (using SourceWhale itself!) to book Sales Qualified Meetings • 30% attending and supporting Account Executives on customer demos • 10% providing prospect and customer feedback to the Product/Development team about the SourceWhale platform • 10% managing your sales pipeline and other admin tasks

• Own Product Quality: Take end-to-end responsibility for quality, from the initial design phase through to production release. • Strategic Manual Testing: Design, plan, and execute thorough exploratory tests across our web application, going beyond predefined cases to find critical edge cases. • Collaborative Design: Actively participate in product discussions, challenging design and implementation decisions to uphold high standards. • Risk Communication: Identify and communicate technical and UX risks clearly and constructively to both technical and non-technical stakeholders. • Data-Informed Testing: Use logs, production issues, and usage patterns to guide your testing efforts and identify where the biggest risks lie. • Voice of the User: Ensure every release supports a seamless customer experience by spotting usability issues and providing actionable UI/UX feedback. • Process Evolution: Help define and refine QA processes and documentation as our engineering team continues to scale.

• Manage the full sales cycle through to contract negotiation and deal closure. • Use SourceWhale’s platform first-hand to create effective outreach. • Partner closely with SDR’s to book and lead demos of the SourceWhale platform to prospects. • Manage your sales pipeline and track performance against KPIs. • Key stakeholder management (director level & above). • Collaborate with Customer Success to provide new customers a seamless experience. • Work closely with your manager to carve out your own Career Pathway.