SoftBank Robotics America

• Lead all phases of construction projects from preconstruction through project closeout. • Develop and execute project delivery strategies that achieve schedule, budget, quality, and safety objectives. • Manage multiple concurrent projects and project teams across various locations. • Serve as the primary point of contact for owners, architects, engineers, subcontractors, and key stakeholders. • Drive project performance through proactive planning, risk management, and decision-making. • Ensure contractual obligations, project specifications, and regulatory requirements are met. • Provide leadership and oversight of field operations and project management teams. • Collaborate with operations leadership to improve project execution, productivity, and profitability. • Mentor Project Managers, Assistant Project Managers, Superintendents, and Project Engineers. • Participate in robot and equipment, resource planning, workforce planning, resource allocation, and operational strategy development. • Support business growth initiatives through client relationship management. • Develop, maintain, and oversee detailed project schedules using Primavera P6, Microsoft Project, or equivalent tools. • Monitor project costs, forecasts, earned value metrics, and financial performance. • Lead schedule recovery efforts and mitigation planning when project risks arise. • Analyze project trends and provide executive-level reporting on cost, schedule, productivity, and risk. • Implement best practices related to project controls, forecasting, budgeting, and performance measurement. • Drive continuous improvement initiatives related to project delivery and operational efficiency. • Participate in budgeting, estimating, procurement planning, and constructability reviews. • Review project estimates and validate scope, schedule, and resource requirements. • Support contract negotiations, change management, and cost control initiatives. • Collaborate with estimating teams during proposal and bid development activities. • Oversee the obtention of permits and the relation with permitting authorities.

• Build models, dashboards, CRM logic, pricing workflows, reporting cadences, and executive-ready insights yourself. • Partner closely with Sales, Demand Generation, Customer Success, Product Marketing, Product, Fleet, Finance, Legal, and Japan HQ to make the revenue engine more measurable, predictable, and scalable. • Help evolve SBRA's operating view of revenue across hardware, software/cloud, services, subscriptions, renewals, upgrades, churn, and expansion. • Build practical definitions for recurring versus transactional revenue, install-base value, customer lifetime value, renewal value, and revenue quality. • Build the framework for managing customers across robotics asset lifecycles. • Model renewal moments, upgrade paths, service extensions, replacement opportunities, churn risk, and customer value by cohort, segment, vertical, product, and route to market. • Own and evolve the pricing operating model across robot sales, software/cloud, service contracts, deployment services, repair and customer care services, consumables, and future service offerings. • Maintain the price book, evaluate margin and cost-to-serve, support discount governance, and create feedback loops from deal outcomes, renewals, churn, and service-cost data. • Own the weekly revenue forecast and build leading-indicator views of pipeline creation, coverage, stage progression, deal velocity, conversion, slippage, close-date movement, source quality, and forecast risk. • Create the system that surfaces revenue gaps early enough for leadership to act. • Develop SBRA-specific GTM intelligence across verticals, channels, buyer types, partner types, entry points, deal structures, and customer expansion paths. • Identify what predicts win rate, sales cycle, expansion, renewal, churn, margin, and revenue quality. • Own HubSpot architecture and GTM data discipline, including fields, workflows, pipelines, integrations, permissions, lifecycle stages, routing, reporting dependencies, naming conventions, and data-quality standards. • Ensure CRM data reflects how the business sells, serves, renews, upgrades, and expands. • Own pricing approvals, quote validation, deal-structure review, discount thresholds, exception workflows, approval documentation, and quote-to-contract operational flow. • Partner with Finance, Legal, Fleet, Product, Sales, and CS to keep deals moving while protecting margin and operational feasibility. • Own recurring commercial reporting for the SBRA Executive team and Japan HQ. Deliver clear reporting on forecast movement, pipeline health, bookings, revenue mix, pricing, margin, renewal risk, and strategic business drivers. • Progressively automate manual reporting and establish one trusted operating view of the business.

• Support client discovery, opportunity shaping, and solution development. • Design practical solution architectures for smart infrastructure, workplace technology, facilities systems, data, and vendor platforms. • Translate client needs into scopes of work, workplans, roadmaps, deployment plans, and delivery models. • Assess corporate real estate, facilities, workplace, and smart infrastructure environments. • Evaluate technology vendors, solution providers, platforms, and implementation partners. • Build business cases, quantify digital investment impact, define KPIs, establish baselines, and track value realization. • Support development of MSAs, SOWs, SLAs, KPIs, governance models, and operating rhythms. • Manage client workstreams across stakeholders, vendors, and internal teams. • Build repeatable templates, playbooks, and delivery frameworks for future growth.

• Identify, develop, and close strategic enterprise opportunities across targeted vertical markets through direct selling. • Grow channel revenue by co-selling with national distribution and strategic partners, and by developing new partner relationships. • Own the full sales cycle from prospecting and discovery through proposal, negotiation, contract execution, and expansion, across both direct and partner-sourced deals. • Build relationships with executive decision-makers and with partner sales leadership and field teams. • Develop multi-year automation strategies and business cases that align with customer and partner priorities and financial objectives. • Lead executive business reviews, ROI discussions, and expansion planning activities. • Partner closely with Customer Success, Deployment, Service, Product, Marketing, and Partner teams to ensure successful customer outcomes. • Maintain accurate forecasting, pipeline management, and CRM discipline across both direct and channel opportunities. • Represent SBRA at customer meetings, partner events, industry conferences, and executive briefings. • Travel as required to support customer and partner engagements, demonstrations, pilots, and account development.

• Drive customer adoption of robotic floor cleaning solutions by delivering onboarding, training, and ongoing best practice guidance. • Act as a strategic consultant, partnering with customers to align robotics usage with operational goals and growth strategies. • Leverage business analytics tools to provide actionable insights on fleet utilization, coverage, and performance metrics. • Build long-term customer relationships through proactive engagement, ensuring high satisfaction and measurable ROI • Serve as the voice of the customer, advocating internally for product improvements and customer-driven innovation. • Identify expansion and renewal opportunities by understanding customer needs and maximizing solution value. • Collaborate cross-functional with sales, product, and support teams to deliver a seamless customer experience. • Contribute to the evolution of the Enterprise Customer Experience organization by helping shape scalable processes, customer engagement strategies, and operational best practices as the business continues to grow. • Occasional travel for customer meetings and team off sites

• Own process and cost analysis, operations planning and orchestration for complex technical construction and deployment projects • Lead pre-construction planning activities, including scope definition, constructability reviews, sequencing strategies, and feasibility assessments • Develop and maintain cost estimates, budgets, and financial models, including scenario and sensitivity analyses to support executive decisions • Build and refine process analytics related to construction workflows, timelines, cost drivers, and risk exposure • Partner with engineering, operations, procurement, and finance teams to ensure alignment between technical requirements and cost realities • Create structure where none exists—establishing frameworks, templates, and repeatable processes appropriate for a rapidly scaling environment • Identify risks and opportunities early and clearly communicate tradeoffs to senior leadership • Support leadership decision-making by delivering concise, data-backed insights under compressed timelines • Adapt plans quickly in response to changing project scope, priorities, or executive direction • Coordinate with global stakeholders, including supporting collaboration across U.S. and Japan time zones

• Oversee end-to-end fleet procurement execution and operational management across multiple fleets and dealership networks • Ensure efficient purchase order processing, OEM and supplier coordination, fleet utilization optimization, and operational cost control • Act as primary operational contact for OEMs and dealerships • Monitor supplier performance metrics (delivery, quality, responsiveness) • Coordinate issue resolution and service-level compliance • Track and report order cycle time, on-time delivery, budget vs. actual spend • Partner with Fleet Operations Partner to oversee operations for 5–20 fleets (250–1,000 vehicles total)

• Develop and execute the portfolio-wide procurement strategy for major equipment and material categories, including power, cooling, and electrical systems • Lead sourcing, bidding, and negotiation activities for large-scale equipment and material packages • Establish procurement plans that align with business objectives, construction schedules, and delivery milestones • Build and maintain strong partnerships with key suppliers and vendors across the portfolio • Establish and manage a vendor performance program that tracks cost, quality, service, and on-time delivery • Negotiate favorable commercial terms while maintaining long-term supplier relationships and supply continuity • Partner closely with engineering, construction, and project leadership teams to ensure procurement activities are aligned with project needs • Support planning for long-lead materials and critical equipment to reduce schedule risk and improve delivery confidence • Coordinate across stakeholders to identify procurement priorities, constraints, and opportunities for improved execution • Identify and mitigate supply chain risks, particularly for critical or long-lead items • Develop structured, repeatable procurement processes and controls that support portfolio growth • Drive continuous improvement across procurement workflows, vendor accountability, and material planning practices

• Develop, implement, and continuously improve the corporate EHS management system, policies, and standards • Establish enterprise-wide safety frameworks and compliance practices across all construction sites • Drive a proactive, risk-based approach to safety and regulatory compliance across the portfolio • Lead, mentor, and provide strategic direction to Regional Safety Managers and site-level EHS personnel • Own corporate-level EHS reporting, including the development and monitoring of key performance indicators • Serve as the primary corporate liaison with regulatory agencies, including OSHA, EPA, and other applicable authorities • Lead investigations into significant incidents and ensure effective root cause analysis

• Develop, implement, and manage the master project schedule across multiple project sites, including Juno and Sandow • Perform critical path analysis and proactively identify schedule risks and mitigation strategies • Ensure alignment between field execution, milestones, and overall program timelines • Oversee portfolio-level budgeting, cost tracking, and forecasting • Implement and manage earned value management (EVM) systems • Monitor cost performance and provide insights to support financial decision-making • Establish and manage project-wide change control processes • Ensure all changes are properly documented, evaluated for impact, and formally approved • Maintain alignment between schedule, cost, and scope changes • Develop and maintain project dashboards, reports, and performance metrics • Establish disciplined weekly and monthly reporting cadences for leadership • Utilize data analytics to provide forward-looking insights on schedule and cost risks • Design scalable project controls processes and systems to support program growth • Drive consistency and accountability across all project stakeholders • Ensure data integrity and accuracy across reporting tools and systems