Sinch AB

Title: Global Hyperscaler Alliances Lead Location: United States Job Description: ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation! Are you passionate about building a global strategy that drives significant revenue through the world''s largest cloud marketplaces? We''re looking for a Global Hyperscaler Alliances Lead to own and shape our crucial relationships and marketplace strategy with hyperscalers like AWS, Google Cloud, and Microsoft Azure. In this role, you will lead the charge in building and managing Sinch's global marketplace strategy, launching transactable offers, and establishing the governance and co-sell frameworks necessary for success. Because this is a highly collaborative global position, you will act as a strategic quarterback, partnering closely with internal stakeholders-including Regional teams, Product, Finance, and Legal-to ensure tight alignment and seamless execution across the business. The ideal candidate excels at building trusted relationships both internally and externally, can translate high-level strategy into cross-functional operations, and has a proven track record of driving GTM and co-sell motions that fuel revenue growth through hyperscaler marketplaces. Your Impact & Responsibilities - Own the global marketplace strategy across AWS, Azure, and GCP, including the launch and management of transactable offers. - Establish and run a global governance and co-sell framework to drive new enterprise pipeline and increase procurement through marketplace channels. - Coordinate the global go-to-market (GTM) strategy with regional sales and partner teams to ensure alignment and execution. - Achieve key results, including launching new marketplace offers, expanding our presence, and achieving top category rankings. - Provide critical business insights by analyzing marketplace pipeline and performance data to optimize our strategy and accelerate deal conversion. - Build and maintain trusted relationships with key partner stakeholders, including Regional Partner Managers and field sellers, to drive mutual success. Why You'll Love this Role - Direct Business Impact: You will be at the heart of our growth engine, with a clear line of sight between your work and our revenue success through critical new channels. - High-Level Visibility: You''ll work directly with leadership and key stakeholders across sales, marketing, and product, becoming a go-to expert on our most strategic partnerships. - Build Something Enduring: You will have the autonomy to build and scale our global hyperscaler marketplace strategy from the ground up, leaving a lasting mark on how we go to market. - Join a Leader: Be part of Sinch, a global leader in the CPaaS space, and play a crucial role in our continued expansion within the cloud ecosystem. REQUIREMENTS - 10+ years of experience in partner management, channel sales, or business development in the tech or SaaS industry on a global scale. - Deep experience with hyperscaler partner portals (e.g., AWS ACE, Microsoft Partner Center) and marketplace operations. - Expertise in strategy building, contracting, formalizing marketplace listings, and developing internal sales motions for hyperscaler marketplaces (AWS, Azure, GCP) - Solid understanding of legal and contracting principles to navigate complex agreements and global governance. - Exceptional cross-functional collaboration skills, with a proven ability to drive significant internal alignment across global Finance, Product, Legal, and regional sales teams. - Strong strategic and organizational skills, with the ability to manage complex global programs and GTM coordination. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn''t what you''re looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us! BENEFITS - STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. - CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. - SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. - TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. - PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. - WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. - MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. Salary & Commission: The estimated total annual on-target earnings (OTE) for this role are $210,000 - $314,286. The annual starting base salary for this position is $147,000 - $220,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This position is eligible for commissions in accordance with the terms of the Company's plan. Commissions for this position are estimated to be 30% OTE annually and are based on performance.

Title: Senior Software Engineer Location: Spain United States Job Description: About Sinch Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation! Essence of the Role As a Senior Software Engineer, you will play a key role in designing and building the next generation of our Contacts Platform. You will work in a dynamic, collaborative environment to develop scalable distributed systems. Your contributions will directly impact the efficiency, performance, and safety of conversations at scale. What You'll Do - Design, develop, and maintain backend services for Contacts Platform, while contributing to our frontend applications. - Build high-performance, scalable, and distributed systems. - Work with Java, Spring, Kafka, MongoDB, OpenSearch to enhance our product, ensuring safety, efficiency, and responsiveness. - Develop internal tools for monitoring, debugging, and optimizing applications at scale. - Ensure observability, reliability, and fault tolerance across all services. - Collaborate with cross-functional teams including Software Engineers, UX Designers and Product Managers. - Maintain a strong focus on code quality, security, and best practices in software development. - This is a 95% remote role. You must be based in Spain and we will bring you to the office in Madrid for some days every quarter. Requirements - Production-level experience in backend development using Java. - Deep understanding of distributed systems and experience building high-scale microservices and event-driven architectures. - Strong background in database design and optimization, particularly with MongoDB, Cassandra, or other distributed databases. - Experience with observability, logging, and monitoring tools for debugging and performance analysis. - Familiarity with cloud platforms (AWS, GCP, or Azure) and containerized deployments (Docker, Kubernetes). - A problem-solving mindset with the ability to debug complex distributed systems. - Strong communication skills and the ability to work effectively in a collaborative environment. Nice to Have - Experience with modern Frontend frameworks like React. - Experience with MongoDB and OpenSearch. - Knowledge of message brokers like Kafka and RabbitMQ Our Hiring Process In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and equal opportunity. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently works towards identifying the people that best fit each open job, based on Sinch' s hiring needs and candidates' career expectations. We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new insights and perspectives to Sinch!