ShipHawk

• Own outbound prospecting across email, phone, and social channels to generate new business opportunities • Research and qualify target accounts, identifying key decision-makers and influencers • Analyze prospect needs and align them with ShipHawk’s solutions • Schedule and set high-quality discovery meetings for Account Executives • Build and maintain a strong pipeline of qualified opportunities • Educate prospects on ShipHawk’s WMS and shipping software solutions • Track all activity and pipeline in Salesforce • Test new messaging, sequences, and outbound strategies—then scale what works • Represent ShipHawk at trade shows, events, and networking opportunities as needed

• Own post-implementation relationships with customers operating WMS-driven fulfillment environments • Drive adoption and optimization of ShipHawk’s WMS and TMS workflows (order routing, picking/packing, shipping logic) • Lead discussions on warehouse operations, operator training, and success planning with a focus on warehouse processes • Conduct business reviews tied to operational KPIs (throughput, pick/pack efficiency, shipping cost optimization) • Proactively identify risks in customer operations and implement action plans to improve retention • Partner with Account Managers on renewals and expansion opportunities grounded in operational value • Act as the voice of the customer to Product and Engineering, especially around warehouse workflows and system integrations • Translate customer operational goals into measurable system outcomes • Analyze usage data and operational metrics to guide customer engagement

• Generate and close net-new business for ShipHawk’s WMS and TMS platform • Own the full sales cycle from prospecting to contract • Lead consultative discovery with operations, logistics, and supply chain leaders • Build ROI-driven business cases around labor savings, shipping optimization, and operational efficiency • Navigate complex multi-stakeholder buying processes • Partner with Solution Consultants and Sales Engineers on demos and technical validation • Maintain accurate pipeline and forecasting in Salesforce • Develop deep expertise in warehouse operations, fulfillment workflows, and shipping optimization

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring a Senior Account Executive to drive new customer acquisition for ShipHawk’s Warehouse Management and Advanced Shipping platform. This is a full-cycle consultative SaaS sales role focused on mid-market supply chain operators, retailers, and fulfillment organizations. - Own deals from prospecting through close, working closely with Solution Consultants and Sales Engineers. - Ideal for someone who thrives selling mission-critical operations software and navigating multi-stakeholder buying groups across operations, IT, finance, and executive leadership. What You’ll Do - Generate and close net-new business for ShipHawk’s WMS and TMS platform. - Own the full sales cycle from prospecting to contract. - Lead consultative discovery with operations, logistics, and supply chain leaders. - Build ROI-driven business cases around labor savings, shipping optimization, and operational efficiency. - Navigate complex multi-stakeholder buying processes. - Partner with Solution Consultants and Sales Engineers on demos and technical validation. - Maintain accurate pipeline and forecasting in Salesforce. - Develop deep expertise in warehouse operations, fulfillment workflows, and shipping optimization. Qualifications - 3–6+ years of quota-carrying SaaS sales experience. - Proven track record of meeting or exceeding revenue targets. - Experience managing complex mid-market sales cycles. - Strong discovery, value-selling, and business case development skills. Requirements - Experience selling into supply chain, logistics, warehouse operations, or eCommerce. - Background selling WMS, TMS, ERP, OMS, or shipping technology. - Experience navigating technical sales cycles and integrations. - Ability to sell into operations leaders, IT teams, and executive stakeholders. Nice to Have - Familiarity with NetSuite, Acumatica, Microsoft Dynamics, or Brightpearl. - Experience selling to 3PLs, retailers, or fulfillment operations. Benefits - 100% paid Medical, Dental, Vision Benefits. - Unlimited PTO. - Company closure between Christmas and NYE. - 11 paid Holidays. - Life Insurance. - 401k. - Equity. - Fully Remote Role. Equal Employment Opportunity ShipHawk is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

• Lead full-cycle WMS implementations for ShipHawk customers, ensuring on-time, high-quality delivery. • Perform discovery to uncover detailed receiving, picking, packing, and shipping requirements across domestic and international operations. • Translate operational processes into ShipHawk workflows and configurations. • Write and execute SQL queries for data validation, troubleshooting, and integration support. • Identify gaps or enhancement opportunities and collaborate with Product and Engineering teams to resolve them. • Recommend process improvements that help customers maximize ROI from ShipHawk. • Guide customers through user acceptance testing (UAT) and go-live readiness. • Maintain consistent communication with customer stakeholders and internal teams. • Transition customers seamlessly to the Support team post-implementation.