Sercante

Role Description You are the engine that turns complex data strategies into high-performing reality. As our Data Cloud Developer, you won’t just execute tasks; you’ll build the technical foundation that allows our clients to finally see a 360-degree view of their customers. We need your hands-on expertise to bridge the gap between architectural blueprints and live, scalable solutions that drive massive business impact. Qualifications - 5+ years of proven success in Salesforce development and implementation, with a deep technical focus on Salesforce Data Cloud. - Hands-on mastery of data modeling within the Salesforce ecosystem, including DMO/DLO mapping and identity resolution rulesets. - Technical proficiency in SQL and Data Ingestion, with experience connecting Data Cloud to external platforms like Snowflake, BigQuery, or Amazon S3. - Strong command of Salesforce automation, specifically using Flow and Apex to trigger actions based on unified profile changes. - A track record of technical problem-solving, with the ability to debug complex data streams and transformation logic independently. - Relevant certifications, such as Salesforce Data Cloud Consultant or Salesforce Strategy Designer, paired with a solid understanding of the Data Cloud lifecycle. Requirements - Build and configure end-to-end Data Cloud solutions, from initial data-stream ingestion to final activation of segments. - Transform raw data into actionable insights by writing calculated insights and mapping complex data schemas with precision. - Collaborate closely with Architects to translate high-level solution designs into functional technical requirements and clean code. - Own the technical health of the platform, ensuring data refreshes are seamless and identity resolution is performing at its peak. - Develop powerful activations that push unified data to Marketing Cloud, Sales Cloud, or external endpoints to trigger real-time customer journeys. - Stay ahead of the curve by experimenting with the latest Data Cloud releases (like Data Spaces or AI-driven features) to keep our clients at the cutting edge. Benefits - Successfully integrated into assigned client projects and are consistently hitting your billable targets. - Execute technical builds for Data Cloud implementations, ensuring 100% data accuracy and seamless system integration. - Become a "go-to" technical expert for complex Data Cloud troubleshooting, recognized for your ability to turn messy data into a unified, high-value asset.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Strategy Consultant at Sercante, you are the architect of digital transformation. You occupy the vital space between a client’s high-level business goals and their technical reality, reporting directly to the Strategy Director. This isn't about delivering abstract ideas; it’s about transforming fragmented marketing efforts into cohesive, multi-cloud roadmaps that drive measurable ROI. If you thrive on uncovering a client’s "why" and designing the future of AI-driven marketing for enterprise brands, we want to talk. Qualifications - 7+ years of professional consulting experience, with a proven track record (3+ years) specifically in digital or marketing strategy. - Mastery in building multi-year roadmaps that align Salesforce and Martech investments with high-level business KPIs. - The ability to perform objective platform comparisons and guide clients through complex tool selection and consolidation. - Experience moving beyond basic flows to design sophisticated, data-driven, omni-channel customer experiences. - A clear perspective on how to integrate automation and Generative AI into marketing workflows to create tangible efficiency. Requirements - Leading deep-dive sessions to uncover pain points and define a client’s strategic North Star. - Designing comprehensive "Vision Maps" that sequence implementations for maximum business impact and scalability. - Identifying friction in the customer lifecycle and proposing data-backed solutions to improve conversion and retention. - Partnering with Technical Architects to ensure your strategic designs are feasible within the Salesforce ecosystem. - Authoring compelling strategy decks and AI readiness assessments that simplify complex digital shifts for stakeholders. - Owning the delivery of high-impact sessions that align cross-functional client teams toward a singular goal. Benefits - At 6 Months: Successfully delivered 5+ strategic roadmaps and maintained a consistent 75% billable utilization. - At 12 Months: Become the "Trusted Advisor" for 3+ anchor accounts, where your strategic vision has naturally led to successful "Phase 2" expansions. Company Description - Growth Obsessed: For our business, our clients, and ourselves. - Business is Personal: Cultivate relationships. Make space for connection. Care about each other. - Strategy Without Execution Is Just Dreaming: Hope is not a strategy. Vision matters—so does execution. - Be One Team: No lone wolves. Have each other’s back and help each other out. - Raise The Bar: Good is the enemy of great. Better never stops. Be a Difference-Maker. - Confusion Is a Choice: Stay curious—Seek to understand. Share context—seek to be understood. - The Journey Matters: Meaningful work takes time. Be patient. Think: the next 90 days and the next 10 years. - Create Client Value: Become irreplaceable. - Lighten-Up: Humor and laughter deepen bonds. - Tighten-Up: Focus, discipline, and rigor count. - You Have the Ball: Be accountable. Take action. Go the distance. - Run Towards Problems: We don’t sweep things under the rug. Symptoms signal deeper causes. Find the root. - Have the Hard Conversation: Be direct and empathetic. Speak the truth, kindly. Feedback is a gift. - Celebrate Results: Make recognizing greatness a habit. - Think “We” Not “Me”: Prioritize what’s best for the business, the team, and the journey.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description You are the bridge between a client’s vision and their Salesforce reality. As an Engagement Strategist (Core), you aren’t just checking boxes; you’re the trusted advisor who translates business goals into smart Sales and Service Cloud solutions. We lead the way in Salesforce innovation, and we need you to own the relationship and ensure our clients are getting the absolute most out of their platform investment. - Guide the client relationship by acting as a proactive partner and primary advisor for their Salesforce strategy and execution. - Translate client business objectives into technical requirements, ensuring every solution we build has a clear purpose. - Build and configure declarative solutions within Sales and Service clouds to automate workflows and improve efficiency. - Collaborate as a core member of a project team to lead CRM and declarative solution deliverables, while supporting the project lead with system execution, coordination, and client-facing activities. - Lead business process reviews to uncover pain points and design the future state of a client’s environment. - Empower client teams by leading training sessions and creating documentation that makes the complex feel simple. - Collaborate with the broader Sercante team to peer-review solutions and share knowledge that levels up the entire agency. Qualifications - 5+ years of experience in a consultant or strategist-level role within the Salesforce ecosystem or a similar marketing automation/CRM space. - Proven success navigating and configuring Sales Cloud and Service Cloud to solve real-world business problems. - Hands-on experience building, testing, and deploying declarative solutions (Flows, system configurations) that meet complex client needs. - A track record of translating high-level business requirements into clear, technical roadmaps while managing timelines. - The ability to break down "tech-speak" into digestible training and documentation for stakeholders and end-users. - Experience coordinating work with internal teams and contractors to deliver projects efficiently. Requirements - Within 90 days, you have built deep rapport with your initial clients and are confidently managing their project deliverables and roadmaps. - By month 6, you have successfully delivered multiple projects on time, resulting in measurable improvements in client platform adoption. - Within your first year, you are recognized as an indispensable extension of the client’s team, driving retention and identifying new opportunities for their growth. Benefits - At Sercante, we value passion, self-motivation, and a collaborative spirit. - Our ideal team member is curious, detail-oriented, and committed to continuous learning. - They excel in remote environments, are proactive problem-solvers, and embody key qualities such as: - Lifelong learner with a passion for diving deep into details. - Self-driven and thrives in dynamic, ambiguous situations. - Organized and deadline-oriented with a strong sense of ownership. - Effective delegator who empowers team members. - Resourceful and able to find solutions through research. - Curious and adaptable to new challenges and opportunities. - Embraces remote work and aligns with our core values. - Thoughtful communicator who clarifies client needs before proceeding.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description You are the bridge between a client’s vision and their enterprise marketing reality. As an Engagement Strategist (Marketing Cloud), you aren’t just checking boxes; you’re the trusted advisor who translates business goals into sophisticated Salesforce Marketing Cloud Engagement solutions. We lead the way in marketing innovation, and we need you to own the relationship and ensure our clients are getting the absolute most out of their high-scale automation investment. Qualifications - 5+ years of experience in a consultant or strategist-level role within the Salesforce ecosystem or a similar enterprise marketing automation space. - Proven success navigating and configuring Marketing Cloud Engagement, specifically mastering Email Studio, Journey Builder, and Automation Studio. - Hands-on experience building and deploying robust solutions using data extensions, and a working knowledge of SQL and AMPscript. - A track record of translating high-level business requirements into clear, technical roadmaps while managing timelines. - The ability to break down "tech-speak" into digestible training and documentation for stakeholders and end-users. - Experience coordinating work with internal teams and contractors to deliver projects efficiently. Requirements - Guide the client relationship by acting as a proactive partner and primary advisor for their Marketing Cloud strategy and execution. - Translate client business objectives into technical requirements, ensuring every personalized journey we build has a clear purpose. - Build and configure sophisticated automations and cross-channel journeys that drive measurable engagement and ROI. - Lead business process reviews to uncover marketing pain points and design the future state of a client’s digital marketing environment. - Empower client teams by leading training sessions and creating documentation that makes complex data structures feel simple. - Collaborate with the broader Sercante team to peer-review solutions and share knowledge that levels up the entire agency. Benefits - Within your first 90 days, you have fully integrated into your client accounts, established trust, and are proactively driving their marketing roadmap. - By month 6, you have successfully delivered multiple complex implementations on time and within budget, with zero critical errors. - Within your first year, you are viewed as an indispensable extension of the client’s team, resulting in high retention rates and expanded account opportunities. Company Description At Sercante, we value passion, self-motivation, and a collaborative spirit. Our ideal team member is curious, detail-oriented, and committed to continuous learning. They excel in remote environments, are proactive problem-solvers, and embody these key qualities: - Lifelong learner with a passion for diving deep into details. - Self-driven and thrives in dynamic, ambiguous situations. - Organized and deadline-oriented with a strong sense of ownership. - Effective delegator who empowers team members. - Resourceful and able to find solutions through research. - Curious and adaptable to new challenges and opportunities. - Embraces remote work and aligns with our core values. - Thoughtful communicator who clarifies client needs before proceeding.