Seneca Family of Agencies

• Develop interactive data reports and dashboards using Microsoft Power BI and Excel based on user requirements (30%) • Manipulate and extract meaning from complex datasets, including development and implementation of automated Extract, Transform, and Load (ETL) functions in Power BI as well as use of Excel spreadsheets and Pivot Tables and writing SQL queries/views to extract and manipulate data from relational databases (30%) • Advise and consult with program leaders and staff on matters related to program evaluation, data collection and reporting, and performance improvement efforts (15%) • Participate in intra- and inter-departmental meetings and represent Data team on relevant agency committees and workgroups (15%) • Actively contribute to team knowledge-sharing through peer review, collaborative problem-solving, and a positive, supportive team culture (10%) • Engage in individual and collaborative work to advance team values related to diversity, equity, and inclusion. • Manage and coordinate complex, time-sensitive projects with many different stakeholders.

Title: Hybrid Bilingual Parent Partner Location: Salinas, California, 93908, United States Job Category: Direct Care Requisition Number: HYBRI002049 - Full-Time - Hybrid - Pay or shift range: $26.40 USD to $28.90 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Department: Direct Care Job Description: Did you feel confused and overwhelmed navigating mental health services and resources for you child? If so, we encourage you to join our team and be a guiding light for other parents and caregivers navigating their own services. As a Parent Partner you will walk alongside families, offering one-on-one and group support grounded in their own lived experience. You will partner with parents/caregivers to navigate systems, ensure they feel heard, and stay engaged in the Wraparound process with empathy, guidance, and encouragement. Our Parent Partner supports with community connection and leadership, ensuring family values and priorities shine through and help families build confidence, strengthen their voices, and move toward care plan goals. ABOUT SENECA Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve. RESPONSIBILITIES - Provide and communicate guidance, expertise, and support for parents and caregivers one-on-one and in group settings - Help youth, caregivers, and family members understand the mandates and perspectives of other team members while navigating through county systems - Use knowledge of community resources, school systems, or other mental health services to help families identify and connect to a family safety network and/or natural support team in the community - Ensure parent/caregivers perspectives shape planning decisions, safety and crisis plan, and service strategies - Actively contribute to team planning, implementation, and evaluation of care plans - Attend and participate in mental health awareness activities in the community - Participate in weekly supervision/mentorship with the supervisor or designee - Maintain accurate documentation including mental health notes, timesheets, expense reports, and mileage - Participate in on-call rotation - Utilize crisis communication and de-escalation techniques QUALIFICATIONS REQUIRED: - Personal lived experience as the parent or legal guardian of a youth who received services from child-serving systems (child welfare/foster care/adoption, juvenile justice/probation, mental/behavioral health, special education, etc.) - Bilingual Spanish skill set, pass language proficiency assessment - High school diploma/GED - Flexible schedule with ability to work evenings and weekends as needed - Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time - At least 18 years of age - Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy - TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements PREFERRED: - Strong organization and communication skills - Ability to maintain healthy boundaries while building trust - Ability to work as a part of a multidisciplinary team in a fast-paced environment SCHEDULE - Full-time; - Monday - Friday, 9am - 5:30pm - Hybrid; provide in-person services daily & ability to complete administrative tasks remotely - On-call 3 - 4 times per month; scheduled ahead of time with supervisor BENEFITS - Starting at $26.40 - $28.90 per hour, commensurate with experience - Salary increases each year - Mileage reimbursement - Stipends provided to staff members participating in the emergency on-call shifts - 5 weeks of Paid Time off and 11 Paid Holidays - Comprehensive benefits package: - Medical, dental, vision, chiropractic, acupuncture, fertility coverage - Long-term disability, family leave, and life insurance - 50% paid premiums for dependents - 403b Retirement Plan - Employer-paid Employee Assistance Plan - Seneca is a Public Service Loan Forgiveness certified employer - Promotional opportunities across the agency in California and Washington Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Title: Hybrid Family Partner Marin & Sonoma County Location: Petaluma United States Job Description: Are you parent that felt overwhelmed navigating mental health services and resources for you child? Would you like to help other parents navigating those services for the first time? If so, we encourage you to join our multi-disciplinary team today! As a Family Partner you will turn your lived experience into meaningful impact. In this role, you will stand besides families as they navigate their own paths, offering compassionate support rooted in understanding, empathy, and shared experience. Your insight will help parents feel seen, heard, and empowered; helping them in staying connected and engaged in the Wraparound process, encouraging them to advocate for their needs and trust their own voice. This position offers rewarding, hands-on work primarily in Marin & Sonoma County, with most services provided in person and the flexibility to complete some responsibilities remotely. ABOUT KAISER WRAPAROUND This Kaiser Wraparound Program is a partnership between Kaiser Permanente and Seneca Family of Agencies, providing behaviorally focused mental health services to children and families. The program aims to provide children and their families with the support and services they need for children to maintain the lowest level of care possible and avoid out of home placements (group homes, juvenile hall, and hospitalization). ABOUT SENECA Seneca Family of Agencies has been nominated among the Bay Area's Top Workplaces for several consecutive years. We're committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve. RESPONSIBILITIES - Offer guidance, expertise, and support to youth, families, and natural supports in both one-on-one and group settings - Build trust and rapport through high-level engagement and alignment skills with youth, families, and collateral supports - Serve as a collaborative advocate, helping youth and caregivers understand perspectives of team members and navigate county systems - Utilize community resources and mental health services to establish and connect youth and families to a safety network - Provide coaching and support for safety planning, self-control plans, and self-care plans - Engage in mental health awareness activities and participate in peer forums, including public speaking engagements - Participate in weekly supervision/mentorship sessions - Maintain accurate documentation including mental health notes, timesheets, expense reports, and mileage records - Employ crisis communication and de-escalation techniques if necessary QUALIFICATIONS REQUIRED: - Personal lived experience raising your own child or being the legal guardian of a child who has been the recipient of adolescent mental health services - High school diploma/GED - Flexible schedule with ability to work evenings and weekends as needed - Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time - Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policy - TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements PREFERRED: - An Associate or Bachelor's degree - Bilingual Spanish skill set - Knowledge of local mental health and community-based resources SCHEDULE - Full-time; - Monday - Friday, 9am - 5:30pm - Hybrid; provide in-person services & complete documentation remotely - On-call; scheduled ahead of time with supervisor BENEFITS - Starting at $26.22 - $28.72 per hour, commensurate with experience - Additional compensation provided upon passing bilingual language proficiency exam - Salary increases each year - Mileage reimbursement - Stipends provided to staff members participating in the emergency on-call shifts - 5 weeks of Paid Time off and 11 Paid Holidays - Comprehensive benefits package: - Medical, dental, vision, chiropractic, acupuncture, fertility coverage - Long-term disability, family leave, and life insurance - 50% paid premiums for dependents - 403b Retirement Plan - Employer-paid Employee Assistance Plan - Seneca is a Public Service Loan Forgiveness certified employer - Promotional opportunities across the agency in California and Washington

• Prepare and submit accurate claims, invoices and required documentation for services, including coding diagnoses and procedure codes • Monitor and track claims to ensure timely submission and investigate and resolve billing inaccuracies and billing related issues • Check eligibility and benefit verification to determine client’s eligibility and if additional private health insurance exists for each client • Collaborate with funders and insurance companies to resolve billing inconsistencies and errors • Communicate with program and QA staff regarding any changes to a client’s eligibility • Bill and collect copays/deductibles from parents/guardians in applicable programs • Upload files to respective systems to apply payments and adjustments and provide reports from the electronic health record system • Review billing denial queues and billing-related reports on a daily basis to ensure the timely processing of claims and denials • Resubmit claims as needed • Communicate with program staff regarding corrections or necessary changes in documentation • Input, complete, and review billing and payment invoices using internal and external Electronic Health Record (EHR) and Clearinghouse systems for assigned program(s) and submit reports in a timely manner • Maintain proper documentation for each claim, including relating to the approval or denial of claims, utilizing the appropriate county forms and systems • Reconcile payments and resolve discrepancies • Work with payers to appeal and correct errors • Stay up to date on changes in billing codes, regulations, and payer policies • Attend all required trainings and meetings

• Lead grants strategy, proactively identifying and cultivating funding opportunities that align with Seneca’s funding priorities. • Initiate, build and maintain relationships with foundation and funding partners, as well as internal teams and staff. • Produce grant requests and reports that accurately and compellingly describe programs to support youth and families for foundations and other private funders. • Collaborates with program staff to identify meaningful data and outcome measures that support effective program tracking, evaluation, and grant reporting. • Collaborate closely with development team and program leaders across agency, proactively partnering to leverage expertise from others and achieve grant strategy goals. • Project manage the development of proposal components, including proposal budgets, receive and integrate feedback from stakeholders, and participate in a collaborative process of final compilation for all projects. • Oversee the successful completion of projects, including effectively managing workflow. • Participate in, lead, and/or represent Seneca in collaborative meetings with agency staff at all levels, as well as external foundation partners, to plan for and execute projects and represent Seneca’s full continuum of services. • Engage in and contribute to required Strategic Initiatives team meetings, team building retreats, and team activities to identify and work toward departmental goals. • Fulfill other responsibilities as assigned.

Empower families by providing guidance and support in treatment planning, building trust through engagement, and advocating for youth and caregivers while connecting them to community resources and mental health services.

• Prepare monthly invoice for Federal contract including required backup and specific forms that accompany invoice submission • Review and approve providers invoices, investigate and follow up on past due invoices as needed • Track specific details for invoicing purposes such as travel costs, consultant, and subcontractor invoices • Organize online filing and tracking systems to ensure proper documentation as well as assist accounting team in continually improving documentation processes • Support Accounting Manager with the monthly Accounts Receivable account reconciliations • Work alongside cross-functional partners in accounting, program leadership, and contracted mental health providers throughout the US • Support the execution of compliance programs, internal audits, external audits, and government audits • Maintains central files of all program activities for internal and external audit purposes

• Develop and generate complex reports, dashboards, and data visualizations using the UKG Pro platform and other data analysis and visualization tools. • Collaborate with HR and other programs across the agency to understand data needs and requirements. • Manage and maintain the integrity of HR data within the UKG platform through data audits to ensure data accuracy, completeness, and consistency. • Provide guidance and support to end-users on data entry, system functionalities, and best practices. • Assist with HRIS implementations, customizations, upgrades, and other HRIS related projects. • Develop and maintain data and reporting documentation. • Analyze HR data to identify trends, patterns, and areas of improvement. • Identify opportunities to streamline HR processes and optimize system functionality. • Stay up to date with the latest trends and advancements in data analysis and reporting technology. • Ensure compliance with data privacy and security regulations.