Selfhelp Community Services

• Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management. • Conduct intakes, provide accurate information and referrals. • Screen and assist clients with applications and re-certifications for entitlements and benefits. • Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans. • Provide supportive counseling to clients as needed. • Maintain ongoing communication with client, family members and other collaterals as appropriate. • Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames. • Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed. • Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner. • Facilitate and assist at social, recreational and other group activities and events. • Any other duties assigned.

Bilingual Case Manager (Russian/English speaking) - HSP FSU Job Category: Community Worker- HSP - Full-Time - Hybrid - Locations Brooklyn, NY 11224, USA Position Summary: Provide casework services and advocate for clients in the Holocaust Survivor Program. Principal Responsibilities: - Conduct intakes, provide accurate information and referrals. - Screen and assist clients with applications and re-certifications for entitlements and benefits - Assess clients in their home, hospital or other institutional setting as appropriate - Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans - Provide supportive counseling to clients as needed - Maintain ongoing communication with client, family members and other collaterals as appropriate - Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames - Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed. - Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner - Facilitate and assist at social, recreational and other group activities and events - Supervise social work students (if applicable) - Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices. - Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers. - Adheres to the organization’s policy in regards to absenteeism and appearance and health and safety standards Salary Range: $54,000 - $56,400 per year commensurate with experience. Job Competencies & Minimum Qualifications: - Bachelor's Degree required - One year related experience and/or training - Working knowledge of Microsoft Office Suite and other technology - Excellent communication and listening skills - Excellent customer service skills with a focus on treating clients with respect and dignity - Able to multi-task and work independently with a great attention to detail Working Conditions/Physical Demand - Business office environment with phone and computer use; travel via public transportation. This position may have the ability to work from home 2-3 times per week.