SBS - Specular Business Services

• Execute outbound outreach via phone and email targeting healthcare decision-makers (hospital administrators, clinic managers, payers, etc.) • Research and build targeted prospect lists using relevant prospecting tools • Draft and send personalized outreach sequences, follow-up emails, and cold call scripts • Book virtual and in-person meetings directly with clinics and hospitals on behalf of the organization. • Maintain and update CRM records accurately • Track outreach metrics such as open rates, reply rates, and meetings booked • Assist in preparing sales decks, proposals, and outreach collateral • Monitor email inboxes, respond to initial inquiries, and route warm leads appropriately. • Support the sales team with reporting, data entry, and day-to-day administrative tasks

• Understanding Client Hiring Needs : Collaborate with client companies to understand their hiring requirements, job descriptions and company culture. • Candidate Sourcing & Talent Pipeline Development : Source candidates using various platforms such as LinkedIn, networking events, referrals and other organic sources. • Candidate Screening & Shortlisting : Conduct initial screenings through phone calls, video interviews and in-person meetings. • Interview Coordination & Candidate Management : Schedule and coordinate interviews between clients and candidates. • Offer Negotiation & Placement Success : Assist in negotiating salary, benefits and other employment terms between candidates and clients. • Market Research & Relationship Building : Stay updated with the latest hiring trends, salary benchmarks and industry demands. • Reporting & Performance Tracking : Maintain accurate records of recruitment activities, including candidate databases, interview feedback and hiring outcomes. • Leadership & Growth Opportunities : Take initiative in improving recruitment processes and implementing best practices.

• Lead the planning, execution, and delivery of cloud-based projects across diverse business units. • Work closely with Stakeholders such as technical delivery teams, account managers, and customers. • Manage complex, cross-functional teams and drive cloud transformation projects using structured project management methodologies. • Develop and maintain detailed project plans, schedules, and timelines. • Ensure all projects are delivered on time, within scope, and within budget, while meeting high standards of quality and customer satisfaction.

• Client Acquisition & Lead Conversion • Handle inbound and outbound leads for visa and overseas services • Understand client background, goals and eligibility • Recommend suitable visa, education or career pathways abroad • Convert enquiries into paid clients through professional counselling • Achieve monthly and quarterly sales targets • Overseas Counselling & Solution Selling • Provide clear guidance on: Tourist visas, PR pathways, Job visa opportunities, Study abroad options, Career planning for international markets • Assess client profiles and match them with best country programs • Explain process timelines, documentation and success possibilities • Build trust through honest and structured counselling • Relationship Management • Maintain long-term relationship with clients • Regular follow-ups to move prospects through decision stages • Provide updates on application progress • Handle client concerns professionally • Market Development & Business Growth • Identify new lead sources and partnerships • Collaborate with marketing team on campaigns and promotions • Provide feedback on customer trends and market demand • Support expansion into new countries or services • Process Coordination • Coordinate with documentation and processing teams • Ensure smooth handover after client sign-up • Track application progress and timelines • Maintain high service quality standards • Sales Reporting & Performance Tracking • Maintain lead and sales pipeline • Track conversions and revenue • Prepare daily and monthly performance reports • Highlight opportunities and challenges to management

• Identify and acquire new corporate clients for HR services • Generate leads through cold calling, networking, referrals, digital campaigns and partnerships • Schedule meetings with HR heads, founders and business leaders • Present HR service offerings aligned to client business needs • Close service contracts and recurring revenue deals • Achieve monthly and quarterly revenue targets • Understand client workforce challenges relating to hiring, payroll, policy, and training • Recommend appropriate HR service solutions • Maintain strong relationships with active clients • Track HR market trends and client demand • Prepare regular sales performance reports

• Contact and engage with leads shared by management and other channels. • Understand learner requirements and explain course structure, outcomes, and benefits • Qualify leads and guide them through the sales funnel (lead → closure) • Conduct course discussions / demos (if applicable) • Follow up consistently to drive timely closures • Update lead status, follow-ups, and closures in the sales tracker • Work closely with operations and learning teams to ensure smooth batch onboarding.