RRS Group

Role Description We are looking for a customer-focused and highly organized Virtual Assistant to join our Global Human Capital team. This role supports employees, candidates, and internal stakeholders by providing timely assistance with HR-related requests and ensuring an exceptional customer experience. This is a remote opportunity. We are considering candidates located in the United States (USA), Latin America (LATAM), and Europe, the Middle East, and Africa (EMEA). Candidates must be authorized to work in their country of residence and be able to work within the required business hours for the team. Note for Candidates in LATAM & EMEA: If you are applying for this position from LATAM & EMEA, please submit your resume in English. Applications with resumes in English will be prioritized for review. Key Responsibilities: - Manage and follow up on employee requests through Workday. - Support and track FMLA and leave of absence requests. - Follow up with both internal and external candidates throughout the hiring process. - Communicate and collaborate with multiple departments to resolve inquiries and provide updates. - Deliver exceptional customer service while maintaining confidentiality and professionalism. Qualifications - Familiarity with Workday HCM and ServiceNow is preferred. We are open to training the right candidate. - Positive, customer-focused mindset with a passion for helping others. - Strong listening skills and excellent verbal and written communication abilities. - Ability to ask effective questions, identify customer needs, and build positive relationships. - Strong problem-solving skills with the ability to provide effective solutions. - Proficient with computers and comfortable using digital tools and technology. - Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. - Ability to collaborate effectively with teammates and cross-functional partners. - Flexibility to work varying schedules, including evenings and weekends as needed. - Bilingual in English and Spanish is required. Benefits - Opportunities to learn and develop every day through a wide range of programs. - Internal digital platforms that promote self-learning. - Development programs according to Leadership skills. - Specialized training according to the role. - Learning experiences with internal and external providers. - Recognition programs for seniority, behavior, leadership, moments of life, among others. - Financial wellness programs that will help you reach your goals in all stages of life. - A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. - Family benefits such as WellnessLine, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others. Company Description The RRS Group, and its affiliated entities (collectively, “RRS”) have provided real estate development and related services to investment-grade clients for decades. Our expertise encompasses site acquisition, architectural design, and development management for commercial office and industrial properties. Through an integrated service model, RRS delivers comprehensive enterprise solutions that address every phase of the building lifecycle. In addition to technical excellence, we offer strategic consulting in marketing, financial planning, and facility management ensuring that every project achieves its highest potential in performance, value, and sustainability. For over two decades, RRS has maintained a strong commitment to the communities we serve through the RRS Making Lives Better Foundation, which provides meaningful support and resources to individuals and families in need. Our Core Values: - Integrity | doing the right thing when no one is watching and acting with uncompromising honesty. - Caring | showing concern, empathy and compassion for others, ourselves, and our environment. - Integration | working unselfishly toward common goals across disciplines, teams, departments and regions. - Innovation | developing new ideas and applying the solutions that differentiate us in valuable ways.

Role Description We are excited to offer a Government Affairs Internship Program for students interested in public policy, international relations, and regulatory affairs. This program provides hands-on experience working with our Government Affairs team to support advocacy, research, and stakeholder engagement across Mexico, Philippines, and Brazil. As a Government Affairs Intern, you will gain exposure to the intersection of business, policy, and government relations. You will assist in monitoring legislative and regulatory developments, conducting policy research, preparing briefing materials, and supporting the planning and execution of government relations initiatives. Key Responsibilities - Track and analyze legislative, regulatory, and political developments in priority markets. - Assist in preparing reports, briefing notes, and presentations on public policy issues. - Support the team in building and maintaining relationships with policymakers, government agencies, and industry stakeholders. - Conduct research on political, economic, and policy issues to inform advocacy strategies. - Participate in internal meetings and contribute to cross-functional projects. - Assist with planning events, meetings, and campaigns related to government affairs. Qualifications - Current undergraduate or graduate student pursuing a degree in Political Science, International Relations, Public Policy, Law, Business, or a related field. - Minimum GPA of 3.0 is required. - Strong interest in public policy, government relations, and international affairs. - Excellent research, analytical, and writing skills. - Strong communication and interpersonal skills. - Professional fluency in English; proficiency in Spanish and/or Portuguese a plus. - Highly organized with attention to detail and the ability to manage multiple tasks. Program Benefits - Mentorship from experienced government affairs professionals. - Networking opportunities with policymakers, industry experts, and corporate leaders. - Practical experience in monitoring policy, advocacy, and stakeholder engagement. - Skill-building workshops and career development support. Additional Information - Opportunities to learn and develop every day through a wide range of programs. - Internal digital platforms that promote self-learning. - Development programs according to Leadership skills. - Specialized training according to the role. - Learning experiences with internal and external providers. - Recognition programs for seniority, behavior, leadership, moments of life, among others. - Financial wellness programs that will help you reach your goals in all stages of life. - A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. - Benefits for family members, including WellnessLine, Agreements and Discounts, Scholarship programs for children, Aid Plans for different moments of life, among others. Work Hours Varies upon the needs of the global department. RRS Company is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. RRS will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Compensation: USD 25 - USD 30 hourly