Robert Reiser & Company, Inc

Role Description Reiser & Company is an international supplier of food processing and food packaging equipment. Our ongoing growth in the bakery industry has created an opening for a Bakery Specialist. Our mission is to sell commercial baking equipment by providing our customers with truly superior service. This position will work closely with our customers to ensure that our equipment is properly installed and working correctly. Additional responsibilities include: - Manipulating customer recipes - Formulating and reformulating dough - Identifying potential new customers - Supporting the sales team as a Bakery Expert at key customer meetings Qualifications - Recent prior experience working as a baker or in research and development of bakery products, preferably in large scale commercial/industrial settings - Prior experience as a scratch baker; must know how to formulate and reformulate dough - Understanding of bakery manufacturing and a passion for the industry - Ability to learn and understand the machinery used in the bakery - Excellent networking skills and the ability to be comfortable in plants and headquarters to develop key relationships - Sales-oriented self-starter who understands the entire sales process - Ability to converse comfortably and effectively with people at all organizational levels - Clear communication skills with sales team and home office, both written and verbal - Based in a major US City in the Central USA (Kansas City, St Louis, Indianapolis or equivalent) Requirements - This position may be worked remotely but requires proximity to a major airport - Bakery knowledge and an understanding of high production bakeries - Ability to travel 60-80% overnight during the week (Monday to Friday) throughout the Central United States - Outgoing personality and a willingness to support Reiser Sales Team - Ability to work independently, prioritize work, and multi-task - Excellent communication skills and the ability to work with all organizational levels - Previous sales experience would be an asset - Accuracy and attention to detail are essential - Basic computer skills a must - Bachelor's Degree or Post Secondary School education relating to Bakery Science or Pastry Arts or American Institute of Baking Certification or equivalent highly desirable

Description Field Service Technician Remote in Greater Des Moines Iowa Area CANDIDATES MUST RESIDE WITHIN A 1.5 HOUR COMMUTE OF ANY MAJOR AIRPORT About Reiser With more than 60 years of success in the food equipment industry, Reiser is recognized worldwide for its high-quality equipment, innovative engineering, and outstanding service and support. Total commitment to our customers is at the core of who we are, making Reiser the one supplier that food manufacturers can trust for better, smarter food processing and food packaging solutions and equipment. We take great pride in providing the resources our customers need to ensure their success. Our team of talented and passionate professionals works hard, embraces challenges, and is wholeheartedly dedicated to the success of our customers. This customer-centric focus has led to extraordinary growth, and we are now seeking an experienced field service technician to install new industrial scale equipment, provide routine and preventative maintenance and machine repair support to our customers. If you have strong electro-mechanical skills and a strong customer service-oriented personality, we want to hear from you. Our ideal candidate is someone who can solve electro-mechanical problems, but also enjoys interacting with customers. Our Vision Robert Reiser & Co. will serve the food industry and other selected markets by selling and supporting equipment that provides solutions to customer needs. · Every customer contact will result in an improved relationship with that customer. · We will continuously strive to strengthen our supplier partnerships. · We will encourage our fellow employees to reach their potential. · Therefore, we will earn a fair profit and ensure our future. Who We’re Looking For If you have strong electro-mechanical skills and thrive in a customer-facing role, we want to meet you! Our ideal candidate is smart, energetic, hard-working, and likes to have fun on the job. At Reiser, you'll be welcomed into a culture that values hard work, supports career growth, and is committed to the success of every employee. What You’ll Do · Upon hire, you will enter the Reiser "FIRST" program that provides extensive training on our flagship product line(s). · Install new packaging and processing machinery and perform routine maintenance and on-site repairs. · Troubleshoot and resolve issues by applying your expertise in mechanical, electrical, hydraulic, pneumatic, and control systems. · Spend approximately 80% of your time during the week (Monday-Friday) traveling overnight to food plants in Iowa and neighboring states to install, repair and perform preventative maintenance on machinery. · Train customers in preventive maintenance to keep equipment running smoothly and effectively. · Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment. Requirements What You Bring · Five years of experience in equipment maintenance, troubleshooting, and repair. · Practical knowledge of mechanical, electrical, hydraulic, and pneumatic systems. · Ability to read technical diagrams and schematics. · Food processing or packaging machinery experience is a plus. · Customer-focused mindset. · Comfortable with 80% overnight travel during the week (Monday-Friday) in the Central USA by automobile or plane. Most of your travel will be in Iowa and surrounding/neighboring states. · Bilingual (English/Spanish) skills is an added bonus. Why Reiser? Joining Reiser means more than just a job—it’s an opportunity to be part of a company that values relationships, encourages team members to reach their potential, and is committed to ongoing success. We believe every customer interaction is an opportunity to strengthen our partnerships, and our team is at the heart of that mission. If you're ready for a fulfilling, hands-on career with a company that values your skills and dedication, apply now and become part of our vision for the future!