RFA

• Actively conserve executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analysing information; initiating appropriate communication channels on behalf of executives. • Act as a liaison between the executives for internal staff and clients. • Maintain executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. Ensure executive calendars are up to date at all times. • Maintain client confidence and protect operations by keeping information confidential. • Provide historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions. • Create MS Excel files for monthly data summary reports. Utilize MS Excel formulas, tables, macros, etc. to analyze reoccurring data. • Sit in on internal meetings (as needed) and create meeting summary notes for executives to review at a later time. • Provide briefings to executives in a timely fashion following the conclusion of internal meetings to update relevant details that pertain exclusively to executive responsibilities and attention. • Able to communicate with technical and non-technical professionals both internally and externally, including senior management and C-Level professionals in a clear and concise manner. • Excellent active listening skills and able to ask relevant questions in order to gather, document and communicate effectively with Employees and Clients alike. • Able to work on simultaneous projects (multitask) and completing tasks in a timely manner with minimal supervision.

• Manage RFA’s financial reporting processes • Maintain financial reports, records and general ledgers • Prepare and analyze account analysis and reconciliation • Assist in year-end closing • Process monthly activities including AP, Bank Rec, and Fixed Assets analysis • Ensure reconciliations are completed accurately and resolve discrepancies • Assist with annual external audit examination

• Reviewing open accounts for needed collection efforts. • Making outbound collection calls in a professional manner while keeping and improving customer relations. • Resolving client-billing problems and accounts receivable delinquency, applying good customer service • Collect customer payments in accordance with payment due dates. • Identify issues attributing to account delinquency and discuss them with management. • Review and monitor assigned accounts and all applicable billing and collection reports. • Provide timely follow-up on payment arrangements. • Email correspondence to customers to encourage payment of delinquent accounts. • Maintain and reconcile invoicing, contracts and accounts receivable data. • Timely processing and distribution of customer invoices. • Support finance staff with special projects and or administrative tasks where necessary.