Restaurant Technologies

Role Description The Regional EHS Manager serves as an EHS Business Partner to our Northeast & Southeast regions in the US and is responsible for driving a culture of safety, compliance, and environmental stewardship across multiple locations within the regions. This role provides leadership, technical expertise, and strategic direction to ensure all operations meet or exceed regulatory and company EHS standards. The Regional EHS Manager partners with operations, fleet, maintenance, and leadership teams to implement effective programs that protect employees, customers, and company assets. This is a remote position with up to 75% travel primarily to our depots within our Northeast & Southeast regions. The position must be located in the US with the ideal candidate located in the Eastern or Central time zones. The base salary range for this position is $115,000 - $130,000 annually, plus a 15% bonus opportunity. Please note that the base salary will vary based on geographic location, market conditions, and the candidate's experience. Key Responsibilities - Lead the implementation and continuous improvement of EHS programs, policies, and procedures across assigned locations. - Conduct site audits, inspections, and risk assessments to ensure compliance with OSHA, EPA, DOT, and other applicable regulations. - Partner with regional and local leadership to identify safety trends, develop corrective actions, and monitor performance metrics. - Support incident investigations, root cause analysis, and the development of corrective and preventive actions. - Deliver and coordinate EHS training, including new hire orientation, safety meetings, and specialized regulatory training. - Oversee environmental programs including waste management, spill prevention, and sustainability initiatives. - Manage EHS data reporting and ensure accurate tracking of key performance indicators (KPIs). - Serve as a subject matter expert for regional leadership and field operations on EHS matters. - Promote employee engagement and accountability for safety through proactive communication, coaching, and recognition. - Collaborate with corporate EHS to align regional programs with company-wide strategy and compliance goals. Qualifications - Willingness to travel up to 75% within the regions. - 7+ years of progressive EHS experience, including multi-site or regional management. - Strong knowledge of OSHA, EPA, and DOT regulations. - Proven ability to lead, influence, and drive cultural change across diverse teams. - Excellent communication, presentation, and analytical skills. Preferred Qualifications - Bachelor’s degree in environmental science, Safety, Engineering, or related field. - Professional certifications such as CSP, CHMM, or CIH. Core Competencies - Strategic and hands-on leadership. - Risk assessment and mitigation. - Regulatory compliance and reporting. - Training and communication. - Data-driven decision making. - Continuous improvement mindset. Benefits - Comprehensive benefits including professional development. - Competitive health care coverage. - Incentives and a healthy work-life balance. - Award-winning workplace recognized as a “Best Place to Work.” - Consistent recognition on Minnesota’s Fastest Growing Companies list. Company Description Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers, we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.

About the role: The Virtual Technician is responsible for providing expert technical support to customers by diagnosing and resolving complex issues remotely. Leveraging in-depth knowledge of the RT equipment, the Virtual Technician guides customers through troubleshooting steps and ensures issues are resolved efficiently without the need for an on-site technician visit. This role requires a deep understanding of RT’s equipment, problem-solving skills, and the ability to communicate effectively with customers to ensure their issues are resolved. Responsibilities: - Perform advanced remote diagnostics and troubleshooting. - Communicate technical solutions clearly to customers. - Escalate unresolved issues to field technicians, as necessary. - Document all actions taken in Salesforce. Schedule : Tuesday, Wednesday, Thursday, Friday 4x10s 10 am start Requirements: - Technical Expertise - Proven experience as an RT Technician or Technical Support with a strong understanding of RT’s equipment and troubleshooting procedures. - Problem-Solving and Communication Skills - Ability to think critically and solve complex technical issues effectively. - Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical customers. - Customer Service Skills - Ability to work well within a team and collaborate with different departments to resolve customers issues. - Work Environment - Quiet, comfortable space to work in. - Reliable ethernet internet connection. Inclusive Employer At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we’re proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.” If you need assistance or an accommodation due to a disability, please contact us by email at RTCareers@rti-inc.com or call 1-888-796-4997. Restaurant Technologies is a Military & Veteran friendly company. Culture & Benefits Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We’ve cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota’s Fastest Growing Companies list. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner. Who We Are Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.

Service Technician (Remote) *** The Ideal Candidate will be located in the Alexandria, VA area *** Location: The main RT Depot is located in Jessup, MD. Schedule: 4/10s, Sunday - Wednesday, Start Time - 6:00 AM Compensation: $30.00 per hour + Shift Differential + Quarterly Safety Bonus. Shift Differential: Additional $2.00 per hour available for nights and weekend shifts - specific hours and day of the week apply. Overtime: 1.5x your hourly rate for over 40 hours per week. Safety Bonus Potential: $4,000 annual bonus potential (Safety Bonus - up to $1,000 potential per Quarter). Benefits: Medical, Dental, Vision, Paid Holidays, Paid Time Off, Matching 401K, Life Insurance and other benefits paid for and/or offered by company. The Service Technician plays a critical role in the success of Restaurant Technologies. Our Service Technicians are responsible for the installation and servicing of our advanced equipment in locations throughout the food service industry. As a Service Technician with Restaurant Technologies, you’ll install our core products for new customers and assist with customer training through troubleshooting and servicing. For existing customers, you will be responsible for service, repair and routine maintenance. Primary Job Accountabilities: - Responsible for installing and maintaining our products in a safe, timely, and accurate manner. - Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc. - Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP. - Maintain proper parts and supply levels in company service vehicles and proper paperwork standards. - Communicate with customers to ensure product performance meets customer’s expectations. - Efficiently and professionally service customers’ needs, training and coaching them on the system as needed. - Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out) - Position may include night installation work; schedule will vary based on customer demand & install schedule. Education, Requirements & Competencies: Requirements: - Must be 21 years of age with a valid driver’s license - High School Diploma or Equivalent - Ability to work within a team environment - Ability to problem solving customer issues for install and service - Ability to perform basic mechanical and/or electrical duties - Strong customer focus and ability to respond to challenging customer situations in a positive manner - Must meet Restaurant Technologies’ Fleet Safety requirements and maintain a clean driving record - Ability to carry 50 pounds by hand - Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out - Ability to climb up and down a ladder as high as 20 feet in the air Preferred Experience: - Vocational Training #LI-RB1 Inclusive Employer At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we’re proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.” If you need assistance or an accommodation due to a disability, please contact us by email at RTCareers@rti-inc.com or call 1-888-796-4997. Restaurant Technologies is a Military & Veteran friendly company. Culture & Benefits Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We’ve cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota’s Fastest Growing Companies list. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner. Who We Are Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.

About the role: The Virtual Technician is responsible for providing expert technical support to customers by diagnosing and resolving complex issues remotely. Leveraging in-depth knowledge of the RT equipment, the Virtual Technician guides customers through troubleshooting steps and ensures issues are resolved efficiently without the need for an on-site technician visit. This role requires a deep understanding of RT’s equipment, problem-solving skills, and the ability to communicate effectively with customers to ensure their issues are resolved. Responsibilities: - Perform advanced remote diagnostics and troubleshooting. - Communicate technical solutions clearly to customers. - Escalate unresolved issues to field technicians, as necessary. - Document all actions taken in Salesforce. Schedule : Tuesday, Wednesday, Thursday, Friday 4x10s 10 am start Requirements: - Technical Expertise - Proven experience as an RT Technician or Technical Support with a strong understanding of RT’s equipment and troubleshooting procedures. - Problem-Solving and Communication Skills - Ability to think critically and solve complex technical issues effectively. - Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical customers. - Customer Service Skills - Ability to work well within a team and collaborate with different departments to resolve customers issues. - Work Environment - Quiet, comfortable space to work in. - Reliable ethernet internet connection. Inclusive Employer At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we’re proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.” If you need assistance or an accommodation due to a disability, please contact us by email at RTCareers@rti-inc.com or call 1-888-796-4997. Restaurant Technologies is a Military & Veteran friendly company. Culture & Benefits Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We’ve cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota’s Fastest Growing Companies list. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner. Who We Are Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.

Regional Environmental Health & Safety Manager - Eastern US The Regional EHS Manager serves as an EHS Business Partner to our Northeast & Southeast regions in the US and is responsible for driving a culture of safety, compliance, and environmental stewardship across multiple locations within the regions. This role provides leadership, technical expertise, and strategic direction to ensure all operations meet or exceed regulatory and company EHS standards. The Regional EHS Manager partners with operations, fleet, maintenance, and leadership teams to implement effective programs that protect employees, customers, and company assets. Location and Travel This is a remote position with up 75% travel primarily to our depots within our Northeast & Southeast regions. The ideal candidate will be located near a depot as follows: Northeast: Boston, Cincinnati, Cleveland, DC/Baltimore, Detroit, Hartford, Indianapolis, Long Island, Newark, Philadelphia, Pittsburgh, Rochester. Southeast: Atlanta, Birmingham, Central Florida, Columbia, Greensboro, Memphis, Miami, Nashville, New Orleans, Pensacola, Richmond, Valdosta. Compensation The base salary range for this position is $115,000 - $130,000 annually, plus a 15% bonus opportunity. Please note that the base salary will vary based on geographic location, market conditions, and the candidate's experience. Key Responsibilities - Lead the implementation and continuous improvement of EHS programs, policies, and procedures across assigned locations. - Conduct site audits, inspections, and risk assessments to ensure compliance with OSHA, EPA, DOT, and other applicable regulations. - Partner with regional and local leadership to identify safety trends, develop corrective actions, and monitor performance metrics. - Support incident investigations, root cause analysis, and the development of corrective and preventive actions. - Deliver and coordinate EHS training, including new hire orientation, safety meetings, and specialized regulatory training. - Oversee environmental programs including waste management, spill prevention, and sustainability initiatives. - Manage EHS data reporting and ensure accurate tracking of key performance indicators (KPIs). - Serve as a subject matter expert for regional leadership and field operations on EHS matters. - Promote employee engagement and accountability for safety through proactive communication, coaching, and recognition. - Collaborate with corporate EHS to align regional programs with company-wide strategy and compliance goals. Minimum Qualifications - Willingness to travel up to 75% within the regions - 7+ years of progressive EHS experience, including multi-site or regional management. - Strong knowledge of OSHA, EPA, and DOT regulations. - Proven ability to lead, influence, and drive cultural change across diverse teams. - Excellent communication, presentation, and analytical skills. Preferred Qualifications - Bachelor’s degree in environmental science, Safety, Engineering, or related field. - Professional certifications such as CSP, CHMM, or CIH Core Competencies - Strategic and hands-on leadership - Risk assessment and mitigation - Regulatory compliance and reporting - Training and communication - Data-driven decision making - Continuous improvement mindset Inclusive Employer At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we’re proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.” If you need assistance or an accommodation due to a disability, please contact us by email at RTCareers@rti-inc.com or call 1-888-796-4997. Restaurant Technologies is a Military & Veteran friendly company. Culture & Benefits Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We’ve cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota’s Fastest Growing Companies list. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner. Who We Are Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.

Restaurant Technologies, the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry, is currently seeking a Customer Care Specialist. You will be part of a team responsible for supporting the service needs of our external customers while working internally with other corporate functions to trouble shoot service issues in order to provide a high level of service to our customer groups. Schedule: Sunday, Monday, Thursday, Friday, Saturday; 10:30a-7p CST Compensation: Starting at $20 per hour + Weekend shift differential Position Description Looking for a fast paced, service oriented position? As a Customer Care Specialist, you will be responsible for handling inbound technical service calls and providing phone support for our customers at our centralized call center. Key Responsibilities - Provides telephone support to external customers related to Restaurant Technologies’ specialized restaurant equipment. - Tracks customer communication and updates information in Restaurant Technologies’ CRM software. - Assesses customer’s needs and provides appropriate method of support and communication to the necessary location. - Provides appropriate troubleshooting over the phone by utilizing provided troubleshooting documents. - Prepares daily / weekly / monthly call reports. - Cross trains in other functions of the Restaurant Technologies Call Center (ie. Billing, collections, etc). Position Requirements - Experience: 1+ years related experience and/or training in hands on equipment repair and customer service - Education: High school diploma or equivalent - Bi-lingual speaking preferred (Spanish / English) #LI-AL1 Inclusive Employer At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we’re proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.” If you need assistance or an accommodation due to a disability, please contact us by email at RTCareers@rti-inc.com or call 1-888-796-4997. Restaurant Technologies is a Military & Veteran friendly company. Culture & Benefits Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We’ve cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota’s Fastest Growing Companies list. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner. Who We Are Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.