Redial BPO

• Proactively find new business through cold calling, emailing, social selling (LinkedIn), and networking. • Respond quickly to inbound inquiries and qualify leads for our senior sales team. • Conduct research to identify industry trends and evaluate customer needs. • Align Redial’s value proposition with potential clients' business needs. • Work closely with Marketing to execute targeted outreach campaigns. • Attend industry conferences and tradeshows to expand our network.

• Develop and execute a global recruiting strategy that supports company growth, workforce planning, and organizational priorities for both support roles and high-volume call center roles. • Lead and mentor a geographically dispersed team of TA supervisors and recruiters, and coordinators to ensure meeting class requirements. • Establish scalable processes, technology solutions, and KPIs to drive consistency and excellence in hiring across all regions. • Assess emerging TA trends, competitive intelligence, and global labor market insights to continuously update strategy. • Partner with senior leadership to define hiring needs for critical and highly specialized roles. • Oversee and participate in executive search and ensure alignment with company culture and leadership expectations. • Strengthen the global employer value proposition (EVP) and ensure consistent brand storytelling across all markets. • Champion a high quality, inclusive, and consistent candidate experience. • Collaborate with Marketing and Communications teams to drive employer branding initiatives and digital talent marketing. • Manage budget and ensure the spending is effectively being distributed properly. • Drive global DEI recruiting strategies and ensure equitable hiring processes across regions. • Create and manage dashboards for hiring metrics, forecasting, workforce planning, and funnel analytics. • Monitor performance against KPIs such as time-to-hire, quality-of-hire, cost-per-hire, and diversity of metrics for different countries. • Present hiring trends and insights to senior leadership and the board as needed. • Evaluate, implement, and optimize ATS, CRM, AI recruiting technologies, and global recruitment platforms. • Work with developers to create automated processes and workflows with AI tools. • Ensure operational efficiency, data integrity, and compliance across all systems. • Manage relationships with external vendors, search firms, and staffing partners. • Ensure adherence to regional employment laws and global privacy/security requirements.

• Develop and execute a global recruiting strategy that supports company growth, workforce planning, and organizational priorities for both support roles and high-volume call center roles. • Lead and mentor a geographically dispersed team of TA supervisors and recruiters, and coordinators to ensure meeting class requirements. • Establish scalable processes, technology solutions, and KPIs to drive consistency and excellence in hiring across all regions. • Assess emerging TA trends, competitive intelligence, and global labor market insights to continuously update strategy. • Partner with senior leadership to define hiring needs for critical and highly specialized roles. • Oversee and participate in executive search and ensure alignment with company culture and leadership expectations. • Strengthen the global employer value proposition (EVP) and ensure consistent brand storytelling across all markets. • Champion a high quality, inclusive, and consistent candidate experience. • Collaborate with Marketing and Communications teams to drive employer branding initiatives and digital talent marketing. • Manage budget and ensure the spending is effectively being distributed properly. • Drive global DEI recruiting strategies and ensure equitable hiring processes across regions. • Create and manage dashboards for hiring metrics, forecasting, workforce planning, and funnel analytics. • Present hiring trends and insights to senior leadership and the board as needed. • Evaluate, implement, and optimize ATS, CRM, AI recruiting technologies, and global recruitment platforms. • Ensure operational efficiency, data integrity, and compliance across all systems.

• Develop and execute a global recruiting strategy that supports company growth, workforce planning, and organizational priorities • Lead and mentor a geographically dispersed team of TA supervisors and recruiters • Strengthen the global employer value proposition (EVP) and ensure consistent brand storytelling across all markets • Create and manage dashboards for hiring metrics, forecasting, workforce planning, and funnel analytics • Evaluate, implement, and optimize ATS, CRM, AI recruiting technologies, and global recruitment platforms • Ensure adherence to regional employment laws and global privacy/security requirements

• Design and execute a global recruiting strategy • Lead and mentor a dispersed team of TA supervisors and recruiters • Establish scalable processes, technology solutions, and KPIs • Assess emerging TA trends and global labor market insights • Partner with senior leadership to define hiring needs • Oversee executive search and ensure alignment with company culture • Champion a high quality, inclusive, and consistent candidate experience • Collaborate with Marketing to drive employer branding initiatives • Create dashboards for hiring metrics and monitor performance against KPIs • Ensure adherence to regional employment laws and global privacy/security requirements

• Develop and execute a global recruiting strategy that supports company growth, workforce planning, and organizational priorities for both support roles and high-volume call center roles. • Lead and mentor a geographically dispersed team of TA supervisors and recruiters, and coordinators to ensure meeting class requirements. • Establish scalable processes, technology solutions, and KPIs to drive consistency and excellence in hiring across all regions. • Assess emerging TA trends, competitive intelligence, and global labor market insights to continuously update strategy. • Partner with senior leadership to define hiring needs for critical and highly specialized roles. • Oversee and participate in executive search and ensure alignment with company culture and leadership expectations. • Strengthen the global employer value proposition (EVP) and ensure consistent brand storytelling across all markets. • Champion a high quality, inclusive, and consistent candidate experience. • Collaborate with Marketing and Communications teams to drive employer branding initiatives and digital talent marketing. • Manage budget and ensure the spending is effectively being distributed properly. • Drive global DEI recruiting strategies and ensure equitable hiring processes across regions. • Implement practices that expand diverse candidate pipelines and ensure compliance with international employment laws. • Create and manage dashboards for hiring metrics, forecasting, workforce planning, and funnel analytics. • Monitor performance against KPIs such as time-to-hire, quality-of-hire, cost-per-hire, and diversity of metrics for different countries. • Present hiring trends and insights to senior leadership and the board as needed. • Evaluate, implement, and optimize ATS, CRM, AI recruiting technologies, and global recruitment platforms. • Work with developers to create automated processes and workflows with AI tools. • Ensure operational efficiency, data integrity, and compliance across all systems. • Manage relationships with external vendors, search firms, and staffing partners. • Ensure adherence to regional employment laws and global privacy/security requirements.

• Develop and execute a global recruiting strategy that supports company growth, workforce planning, and organizational priorities for both support roles and high-volume call center roles. • Lead and mentor a geographically dispersed team of TA supervisors and recruiters, and coordinators to ensure meeting class requirements. • Establish scalable processes, technology solutions, and KPIs to drive consistency and excellence in hiring across all regions. • Assess emerging TA trends, competitive intelligence, and global labor market insights to continuously update strategy. • Partner with senior leadership to define hiring needs for critical and highly specialized roles. • Oversee and participate in executive search and ensure alignment with company culture and leadership expectations. • Strengthen the global employer value proposition (EVP) and ensure consistent brand storytelling across all markets. • Champion a high quality, inclusive, and consistent candidate experience. • Collaborate with Marketing and Communications teams to drive employer branding initiatives and digital talent marketing. • Manage budget and ensure the spending is effectively being distributed properly. • Drive global DEI recruiting strategies and ensure equitable hiring processes across regions. • Implement practices that expand diverse candidate pipelines and ensure compliance with international employment laws. • Create and manage dashboards for hiring metrics, forecasting, workforce planning, and funnel analytics. • Monitor performance against KPIs such as time-to-hire, quality-of-hire, cost-per-hire, and diversity of metrics for different countries. • Present hiring trends and insights to senior leadership and the board as needed. • Evaluate, implement, and optimize ATS, CRM, AI recruiting technologies, and global recruitment platforms. • Work with developers to create automated processes and workflows with AI tools. • Ensure operational efficiency, data integrity, and compliance across all systems. • Manage relationships with external vendors, search firms, and staffing partners. • Ensure adherence to regional employment laws and global privacy/security requirements.

• Develop and execute a global recruiting strategy that supports company growth. • Lead and mentor a geographically dispersed team of TA supervisors and recruiters. • Establish scalable processes, technology solutions, and KPIs. • Assess emerging TA trends, competitive intelligence, and global labor market insights. • Partner with senior leadership to define hiring needs for critical roles. • Oversee executive search and ensure alignment with company culture. • Strengthen the global employer value proposition (EVP) and ensure consistent brand storytelling. • Create and manage dashboards for hiring metrics and analytics. • Evaluate, implement, and optimize ATS and global recruitment platforms. • Ensure adherence to regional employment laws and global privacy/security requirements.

• Develop and execute a global recruiting strategy that supports company growth, workforce planning, and organizational priorities for both support roles and high-volume call center roles. • Lead and mentor a geographically dispersed team of TA supervisors and recruiters, and coordinators to ensure meeting class requirements. • Establish scalable processes, technology solutions, and KPIs to drive consistency and excellence in hiring across all regions. • Assess emerging TA trends, competitive intelligence, and global labor market insights to continuously update strategy. • Partner with senior leadership to define hiring needs for critical and highly specialized roles. • Oversee and participate in executive search and ensure alignment with company culture and leadership expectations. • Strengthen the global employer value proposition (EVP) and ensure consistent brand storytelling across all markets. • Champion a high quality, inclusive, and consistent candidate experience. • Collaborate with Marketing and Communications teams to drive employer branding initiatives and digital talent marketing. • Manage budget and ensure the spending is effectively being distributed properly. • Drive global DEI recruiting strategies and ensure equitable hiring processes across regions. • Create and manage dashboards for hiring metrics, forecasting, workforce planning, and funnel analytics. • Monitor performance against KPIs such as time-to-hire, quality-of-hire, cost-per-hire, and diversity of metrics for different countries. • Present hiring trends and insights to senior leadership and the board as needed. • Evaluate, implement, and optimize ATS, CRM, AI recruiting technologies, and global recruitment platforms. • Work with developers to create automated processes and workflows with AI tools. • Ensure operational efficiency, data integrity, and compliance across all systems. • Manage relationships with external vendors, search firms, and staffing partners. • Ensure adherence to regional employment laws and global privacy/security requirements.