Recruiting Lion Solutions

• Lead the design and implementation of software architecture across multiple platforms and applications within the banking ecosystem • Translate business requirements into high-level architectural designs and technical specifications • Define architectural standards, best practices, and coding guidelines to ensure consistent and robust development • Evaluate and recommend tools, technologies, and frameworks to support enterprise solutions • Collaborate with engineers, product owners, and stakeholders to drive technical alignment and architectural direction • Ensure systems are scalable, secure, and optimized for performance in a mission-critical environment • Conduct architecture reviews and provide technical oversight during development, integration, and deployment phases • Mentor and guide development teams on design patterns, system integration, and software lifecycle best practices • Identify and resolve architectural and design bottlenecks, ensuring timely delivery and operational stability • Support DevOps, CI/CD pipeline strategies, automated testing frameworks, and release management processes • Document architectural blueprints, decision logs, and technical references for team-wide accessibility • Partner with cybersecurity teams to ensure compliance with internal and regulatory security standards

• Partner with executive leadership and department heads to align HR strategies with business goals • Serve as the primary advisor on employee relations matters, including investigations, conflict resolution, performance management, and corrective action processes • Ensure compliance with all applicable federal, state, and local employment laws and regulations • Maintain and update company policies and employee handbooks in alignment with current labor laws • Oversee and support benefits administration, including open enrollment, vendor management, employee education, and compliance (FMLA, COBRA, ADA, etc.) • Provide payroll oversight in partnership with payroll providers to ensure accuracy, compliance, and timely processing • Lead compliance reporting and audits (EEO, workers’ compensation, unemployment claims, etc.) • Support workforce planning, talent management, succession planning, and organizational development initiatives • Advise leadership on compensation strategy, pay equity, and market competitiveness • Drive employee engagement initiatives and promote a positive organizational culture • Support onboarding, offboarding, and employee lifecycle processes • Analyze HR metrics and provide data-driven insights to leadership • Assist with change management initiatives and organizational transitions

• Drive net-new business development initiatives within enterprise and mid-market accounts • Consistently meet or exceed annual sales quotas (targeting $3M–$10M+ in annual new revenue, depending on territory and vertical) • Maintain documented closing ratios demonstrating strong conversion performance (typically 25%+ on qualified pipeline opportunities preferred) • Generate and close high-ticket SaaS and technology deals (average deal sizes ranging from six to seven figures) • Add new enterprise "logos" annually, with a target of 5–10+ new accounts per year depending on deal size • Develop and execute strategic territory and account plans • Build and maintain executive-level relationships with C-Suite decision-makers (CEO, CFO, CIO, CTO, etc.) • Lead contract negotiations, pricing discussions, and master service agreement execution • Manage and respond to complex RFP/RFI submissions in collaboration with Marketing, Finance, and Operations teams • Partner cross-functionally to develop go-to-market strategies and revenue growth initiatives • Accurately forecast pipeline and revenue performance • Represent the company at industry conferences, client meetings, and networking events across the U.S. and internationally • Maintain detailed and accurate CRM records, reporting metrics, and sales performance data

• Handle inbound and outbound customer calls, chat, and email support • Answer general account and billing questions • Assist with simple troubleshooting (username/password resets) • Provide product and membership information • Upsell services when appropriate • Deliver empathetic, exceptional customer service • De-escalate calls professionally when needed • Manage 70–120 calls per shift • Contribute to a positive, team-oriented culture — even remotely!

• Provide office administration support across all levels of management • Manage internal and external communications (email, virtual meetings, client correspondence, and business messaging) • Assist with invoicing, document preparation, and basic business reporting • Support client care and customer service interactions with professionalism and accuracy • Prepare and format business reports, presentations, and performance summaries • Coordinate calendars, schedules, and virtual meetings • Maintain organized digital filing systems and business records • Assist leadership with administrative tasks, follow-ups, and project coordination • Perform general office and virtual administrative duties as needed