Protecht

• Drive new business growth and expand presence across mid-market and enterprise organizations • Own the full sales cycle, from prospecting to close • Build and maintain a healthy pipeline through outbound prospecting • Lead consultative, multi-stakeholder discovery processes • Develop and manage complex, multi-threaded deal strategies

• Own the post-sale customer lifecycle for a portfolio of enterprise accounts • Build strong, trusted relationships across technical and executive stakeholders • Drive product adoption, engagement, and long-term customer success • Guide customers through onboarding, integrations, and ongoing service delivery • Identify and execute on renewal and expansion opportunities in partnership with Sales • Analyze usage data and customer trends to surface insights and optimization opportunities • Act as the voice of the customer by sharing feedback and influencing product direction • Manage support issues and coordinate with internal teams to ensure timely resolution • Position yourself as a trusted advisor in Cyber Risk and TPRM best practices

• help define and execute our roadmap for agentic systems and intelligence infrastructure • work directly with our team to design, prototype, and productionize systems that orchestrate agents and manage the knowledge, context, and intelligence gathering that inform our clients • collaborate with cross-functional teams to ensure alignment and successful outcomes