Phoenix Support Services
Remote Jobs
More than just a job, we offer an opportunity to grow. Come and be part of our growing team! Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in the Philippines, we engage and delight our customers through years of industry expertise. Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met. The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings. To learn more about what we do and how to donate, please follow the below links: Phoenix Support Services Facebook Give Back Submit your cover letter and CV at hr@phoenixsupportservices.net Must include your answer to the following questions: 1-2 minute video introduction about yourself. What is your expected starting salary?
5 Jobs
AI Multimedia Designer & Video Editor
Phoenix Support ServicesMore than just a job, we offer an opportunity to grow. Come and be part of our growing team! Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in the Philippines, we engage and delight our customers through years of industry expertise. Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met. The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings. To learn more about what we do and how to donate, please follow the below links: Phoenix Support Services Facebook Give Back Submit your cover letter and CV at hr@phoenixsupportservices.net Must include your answer to the following questions: 1-2 minute video introduction about yourself. What is your expected starting salary?
This is a remote position. The AI Multimedia Designer & Video Editor is responsible for creating high-quality visual and video content across digital platforms. This role combines graphic design, video production, and emerging AI tools to support marketing, branding, and web initiatives. You will work across a range of content types—from static graphics to fully produced videos—while using modern tools and workflows to improve efficiency and scale output without compromising quality. Design and Visual Content - Design digital assets including web graphics, social media content, advertisements, and branded materials - Develop layouts, logos, and visual concepts aligned with brand standards - Apply strong typography, color, and layout principles to create clear and engaging designs - Translate creative briefs into polished visual outputs Video Production and Editing - Edit and produce video content for marketing campaigns, social media, internal communications, and training - Manage the full video process, including basic scripting, sequencing, editing, and final export - Incorporate motion graphics, audio, captions, and transitions - Optimize video content for different platforms and formats AI-Enhanced Content Workflows - Use AI-supported tools to streamline design and video production tasks - Generate content variations and assist in scaling creative output - Stay current with emerging tools and apply them where they improve workflow or quality - Balance automation with creative judgment to maintain brand standards Collaboration and Execution - Work closely with web developers, marketers, and content teams - Interpret project requirements and provide creative solutions - Present concepts and revise work based on feedback - Maintain consistency across all visual outputs Content Management - Organize and maintain project files, media assets, and design systems - Prepare final files for delivery across web, social, and internal platforms - Support publishing workflows as needed Requirements Experience and Technical Skills - 3+ years of experience in graphic design, multimedia design, or video editing - Strong portfolio demonstrating both design and video work - Proficiency with Adobe Creative Suite, including Photoshop, Illustrator, Premiere Pro, and After Effects - Working knowledge of video editing and motion graphics workflows - Familiarity with AI-assisted tools for design or video production Core Capabilities - Solid understanding of design fundamentals such as layout, typography, and color - Ability to produce clean, effective, and brand-aligned visuals - Strong attention to detail and quality control - Ability to manage multiple projects and deadlines Preferred Qualifications - Experience using AI tools for content generation or editing - Understanding of digital content performance, including social and search-driven environments - Basic familiarity with web design or user experience principles Professional Skills - Clear communication and ability to explain design decisions - Comfortable working independently and as part of a team - Ability to take direction while also contributing ideas and improvements - Strong organizational and time management skills Benefits What Makes Support Phoenix Services Great We are not here today without our exceptional employees. Phoenix Support Services encourages career development by providing employees free access to various training courses, which help them level up professionally and as individuals. Our employees work in a remote work setup with flexible working hours, annual performance appraisals, birthday cakes, anniversary bonuses, and many others. Serving A Mission Greater Than Us Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met. The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings. To learn more about what we do and how to donate, please follow the below links: https://phoenixsupportservices.net https://www.facebook.com/phoenixsupportservicesinc https://advdms.com/give-back/ Submit your cover letter and CV at hr@phoenixsupportservices.net Must include your answer to the following questions: - Link to your portfolio - What is your expected starting salary?
Video Editor
Phoenix Support ServicesMore than just a job, we offer an opportunity to grow. Come and be part of our growing team! Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in the Philippines, we engage and delight our customers through years of industry expertise. Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met. The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings. To learn more about what we do and how to donate, please follow the below links: Phoenix Support Services Facebook Give Back Submit your cover letter and CV at hr@phoenixsupportservices.net Must include your answer to the following questions: 1-2 minute video introduction about yourself. What is your expected starting salary?
Role Description This is a remote position. More than just a job, we offer an opportunity to grow. Come and be part of our growing team! Phoenix Support Services is seeking for an experienced and creative video editor to join our team! You will be responsible for creating short promo videos using a software drag and drop platform. The Video Editor works as part of the Web Development Team and reports to the Team Manager. His specific tasks are as follows: - Design web pages, brochures, logos, signs, books, magazine covers, annual reports, advertisements, and other communication materials. - Create these materials by hand or by using technology, including computer software programs. - Meet with web designers to gain an understanding of what they want their proposed web pages to look like. - Create or incorporate illustrations, videos, and designs to reflect the desired theme and tone of the communications. - Produce drafts for review by clients and make revisions based on the feedback received. - Review final productions for errors and ensure that final layouts reflect client specifications. - Study design briefs and determine requirements. - Conceptualize visuals based on requirements. - Prepare rough drafts and present ideas. - Use the appropriate colors and layouts for videos. - Work with copywriters and creative director to produce the final design. - Amend designs after feedback. - Ensure final graphics and layouts are visually appealing and on-brand. - Create and develop multimedia (audio/video) content for customer stories, internal company announcement videos, external promotional social videos, product marketing videos, recruiting videos, corporate training and other enterprise-wide projects. - Script, storyboard, budget, allocate resources and select optimal forms of media for projects. - Work independently, as well as part of a team, to establish project deliverables. - Record and edit video and sound projects, including selecting program format for final output, capturing/importing media, organizing raw media, editing footage and sound files, creating and inserting static and motion graphics, titling, adding music/voice-over/sfx, media management and archiving project media. Qualifications - 3 years of experience as a graphics designer or in a similar role. - Mastery of graphic design software such as Photoshop, Illustrator, Adobe Premier Pro, etc. - Knowledge of video and audio editing software programs a big plus. - Solid knowledge of design and visual principles. - Demonstrated portfolio showing creative, design, and software skills. - Ability to evaluate choices critically, with the customer's needs in mind. - Ability to communicate design choices clearly. - Ability to take and follow direction, while also having a creative eye for improvements. - Good time-management skills. - Great interpersonal and communication skills. - Great multi-tasking skills and ability to work under pressure. - General understanding of computers and digital equipment and knowledge of new and cutting-edge technology. Benefits - Free access to various training courses for career development. - Remote work setup with flexible working hours. - Annual performance appraisals. - Birthday cakes and anniversary bonuses. Company Description Serving A Mission Greater Than Us: Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met. The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings. To learn more about what we do and how to donate, please follow the below links: - Phoenix Support Services - Facebook - Give Back Submit your cover letter and CV at hr@phoenixsupportservices.net Must include your answer to the following questions: - Link to your portfolio - What is your expected starting salary?
Media Buyer
Phoenix Support ServicesMore than just a job, we offer an opportunity to grow. Come and be part of our growing team! Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in the Philippines, we engage and delight our customers through years of industry expertise. Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met. The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings. To learn more about what we do and how to donate, please follow the below links: Phoenix Support Services Facebook Give Back Submit your cover letter and CV at hr@phoenixsupportservices.net Must include your answer to the following questions: 1-2 minute video introduction about yourself. What is your expected starting salary?
More than just a job, we offer an opportunity to grow. Come and be part of our growing team!" Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in the Philippines, we engage and delight our customers through years of industry expertise. About the Role We are looking for a strategic and results-driven Media Buyer to join our marketing team. The ideal candidate has a strong understanding of media planning, negotiation, and campaign optimization across digital and traditional channels. You will play a key role in ensuring our advertising campaigns reach the right audience at the right time — and deliver measurable results. Key Responsibilities - Plan, negotiate, and purchase media space across digital, social, print, TV, radio, or OOH channels. - Collaborate with marketing and creative teams to develop effective media strategies that align with campaign objectives. - Conduct market and audience research to identify optimal media opportunities and placements. - Set up, monitor, and optimize campaigns to maximize ROI and achieve key performance metrics (CTR, CPC, CPA, etc.). - Manage campaign budgets, ensuring efficient allocation and cost control. - Maintain relationships with media vendors, platforms, and partners to secure competitive rates and added value. - Prepare regular reports on campaign performance, insights, and recommendations for improvement. - Stay informed on industry trends, emerging platforms, and new buying technologies. Requirements - Bachelor’s degree in Marketing, Advertising, Communications, or a related field. - Proven experience as a Media Buyer, Media Planner, or similar role (agency or in-house). - Hands-on experience with media platforms such as Google Ads, Meta Ads Manager, Programmatic DSPs, or other ad networks. - Strong analytical, negotiation, and communication skills. - Ability to manage multiple campaigns, deadlines, and budgets simultaneously. - Detail-oriented with a data-driven mindset and a passion for optimizing results. Preferred Qualifications - Experience with both digital and traditional media buying. - Familiarity with tools such as Google Analytics, SEMrush, or similar analytics platforms. - Certification in Google Ads, Meta Blueprint, or programmatic advertising (a plus). Benefits Benefits What Makes Support Phoenix Services Great We are not here today without our exceptional employees. Phoenix Support Services encourages career development by providing employees free access to various training courses, which help them level up professionally and as individuals. Our employees work in a remote work setup with flexible working hours, annual performance appraisals, birthday cakes, anniversary bonuses, and many others. Serving A Mission Greater Than Us Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met. The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings. To learn more about what we do and how to donate, please follow the below links: https://phoenixsupportservices.net https://www.facebook.com/phoenixsupportservicesinc https://advdms.com/give-back/ Submit your cover letter and CV at hr@phoenixsupportservices.net Must include your answer to the following questions: - 1-2 minute video introduction about yourself. - What is your expected starting salary?
AI-Human Content Integrator
Phoenix Support ServicesMore than just a job, we offer an opportunity to grow. Come and be part of our growing team! Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in the Philippines, we engage and delight our customers through years of industry expertise. Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met. The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings. To learn more about what we do and how to donate, please follow the below links: Phoenix Support Services Facebook Give Back Submit your cover letter and CV at hr@phoenixsupportservices.net Must include your answer to the following questions: 1-2 minute video introduction about yourself. What is your expected starting salary?
Advanced Digital Media Services (ADMS) is a full-service digital marketing company in Florida and Colorado, United States. We engage and delight our customers in the U.S. through years of industry expertise. At ADMS, client relationships are our top priority. To succeed in this position, candidates should have exceptional communication, organizational, and problem-solving skills. You should be resourceful, proactive, adaptable, and agile with the ability to build rapport with clients. Application Letter (Required) Along with your CV, kindly submit a short application letter at hr@advdms.com providing our Recruitment Team a snapshot of why you are qualified for this specific role and answering the following questions: - Hod do you utilize AI in your content creation? - Please specify your salary expectation - Provide a link to your portfolio and a 1-2 minute video/audio recording The AI-Human Content Integrator works as part of the Content Team and reports directly to the SEO Manager. They are responsible for maintaining editorial quality across all assigned deliverables by reviewing, editing, and quality‑checking both AI‑generated and human‑written content for clarity, accuracy, brand voice, optimization, and compliance. The AI-Human Content Integrator ensures each piece is humanized, aligned with SEO and answer‑engine best practices, meets internal guidelines, and is ready for client or public release. This role is not a generic “content writer.” We are looking for someone who can take AI-generated drafts for: - blog posts - service pages - brand pages - city pages / local pages …and turn them into content that feels: - locally relevant - SEO-usable - factually safe - readable for real customers - not robotic - not duplicate across locations Specifically, the AI-Human Content Integrator is responsible for the following: - Edit and proofread a variety of content types (blogs, website pages, landing pages, social posts, email campaigns, and ad copy) to ensure clarity, grammar, spelling, punctuation, and a consistent brand voice. - Humanize and refine AI‑generated drafts, improving tone, flow, and natural language while preserving the original intent and messaging. - Apply the appropriate level of editing (light vs. heavy) based on the brief; preserve the writer’s or strategist’s intent while improving readability, structure, and engagement. - Implement on‑page SEO best practices (e.g., headings, keyword placement and balance, internal links, anchor text, and metadata inputs when applicable) and injecting local E.E.A.T. while keeping copy natural and reader‑first. - Structure content to support answer‑engine optimization (AEO), including clear definitions, concise answers, FAQ blocks, and formats that support featured snippets, AI overviews, and voice search. - Run a consistent editorial QA workflow, including version control, tracked changes/comments, and clear hand-off notes for writers, strategists, and stakeholders. - Fact‑check key claims and verify sources where needed; flag unclear or unsupported statements and request revisions or additional proof. - Perform originality and plagiarism checks using approved tools; escalate risks and ensure content meets originality and brand standards before submission. - Identify and mitigate AI‑specific risks (e.g., hallucinations, repetition, off‑brand phrasing) and ensure all final outputs meet quality and accuracy expectations. - Maintain and improve content standards by developing and updating style guides, AI prompt and template guidelines, and checklists; ensure team‑wide adherence to these guidelines. - Coordinate with writers, SEO specialists, designers, and account/client teams to confirm requirements, search intent, deadlines, and revision priorities; communicate feedback clearly and respectfully. - Support content production planning by helping maintain an editorial calendar, monitoring throughput, and aligning editing capacity with content and SEO roadmaps to meet agreed timelines and service‑level expectations. - Track and report quality and productivity signals (e.g., revision rate, error rate, turnaround time, recurring issues, and SEO/AEO‑related content defects) and recommend process or prompt improvements. - Mentor junior editors and writers by providing coaching, examples, and best practices for AI‑assisted drafting, SEO‑aware writing, and consistent editorial quality over time. - Ensure content follows legal, policy, and compliance requirements, including copyright rules, licensing/usage rights, and data privacy considerations when applicable. - Perform other content‑related tasks as assigned, including occasional first‑draft creation using AI tools under existing briefs. Requirements - 5+ years of experience in content editing, proofreading, or editorial QA (digital marketing or agency experience is preferred). - Strong command of English grammar, structure, and style; able to edit for clarity and audience intent, not just correctness. - Proficiency with editing workflows in Google Docs and/or Microsoft Word (tracked changes, commenting, version control). - Experience using quality tools such as Grammarly (or equivalent) and plagiarism/originality checkers; able to apply standards consistently. - Basic understanding of on-page SEO editing principles (headings, internal linking, keyword balance, meta fields) while maintaining readability. - Comfortable working in or alongside a CMS (e.g., WordPress) and coordinating with designers/marketers for final publishing readiness. - Strong communication and collaboration skills; able to give actionable feedback and manage revisions efficiently. - Highly detail-oriented and able to manage multiple priorities and deadlines in a fast-paced environment. - Familiarity with analytics tools such as Google Analytics is a plus; able to use performance insights to inform content improvements. Benefits Serving A Mission Greater Than Us Like many successful companies, we at Advanced Digital Media Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met. The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings. To learn more about what we do and how to donate, please follow the below links: https://advdms.com/give-back
Talent Recruiter
Phoenix Support ServicesMore than just a job, we offer an opportunity to grow. Come and be part of our growing team! Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in the Philippines, we engage and delight our customers through years of industry expertise. Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met. The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings. To learn more about what we do and how to donate, please follow the below links: Phoenix Support Services Facebook Give Back Submit your cover letter and CV at hr@phoenixsupportservices.net Must include your answer to the following questions: 1-2 minute video introduction about yourself. What is your expected starting salary?
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a remote position. The Talent Recruiter works as part of the Human Resources Team and reports to the Team Manager. S/He is responsible for finding and attracting qualified applicants for open positions within the organization. Specifically, s/he is responsible for the following: - Identify future hiring needs and develop job descriptions and specifications; - Partner with department heads and hiring managers to understand staffing needs and develop recruitment strategies. - Proactively source, identify, and engage top talent through various channels, including job boards, social media, industry events, and professional networks. - Utilize job boards, databases, online employment forums, and social media in pooling applicants; - Maintain the organization's applicant tracking system; - Conduct interviews and assess applicants' knowledge, skills, and experience to best suit vacant positions; - Promote the organization's good employment opportunities; - Provide recruitment reports to department managers; - Ensure a positive candidate experience by providing timely communication and feedback throughout the hiring process. - Other tasks that may be assigned. Qualifications - Bachelor’s degree in Human Resources, Business Administration, or a related field. - Proven experience as a Talent Acquisition Specialist, preferably in the digital marketing or advertising industry. - Familiarity with various digital marketing roles, including but not limited to SEO specialists, content creators, graphic designers, and social media managers. - Strong knowledge of current recruitment trends, tools, and technologies. - Excellent communication and interpersonal skills. - Ability to manage multiple priorities and work in a fast-paced environment. Requirements - Willing to work in MST time zones. - Must have a conducive work area. - PC requirements: at least Intel i3 processor or the like. - Must have wired USB headset with noise cancellation feature. Benefits - Serving A Mission Greater Than Us. - We at Advanced Digital Media Services believe in giving back to the community. - The organization started when the CEO met her wife, who graduated from the Sisters of Mary School. - The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children. - The children reside on campus the entire school year while being provided a high-quality education and vocational courses. - No one at the Sisters of Mary School earns a salary; the work is all done voluntarily by the nuns. - We are helping them maintain their selfless act through donations from the company's earnings. - To learn more about what we do and how to donate, please follow the below links: https://advdms.com/give-back