OutSystems

• Partner with C-suite and senior stakeholders to translate complex business requirements • Lead user research, business requirement gathering, ideation, and UX testing • Define global rules for AI interactions and oversight models • Drive the evolution of design practice by building agents and workflows • Lead high-impact discovery and strategic alignment workshops • Own the standards for Design Systems

• Lead the technical strategy for global, multi-environment OutSystems setups • Define the security and data residency protocols for AI agents operating within the OutSystems platform • Lead the transition from manual platform maintenance to Autonomous Platform Engineering • Design the 'Platform Workbench' to automate routine administrative tasks • Influence the OutSystems Product Management team by providing field-tested requirements

• Lead the development and end-to-end technical implementation of high-complexity apps • Coach teammates on AI-Native Technical Delivery Methodology • Act as primary quality gate for team adherence to standards • Contribute to security and governance protocols for AI agents

• Own complex incident investigations end-to-end, from detection to containment and remediation. • Conduct root cause analysis and post-incident reviews. • Continuously hunt for anomalies and threats across on-prem and cloud environments using threat intelligence, analytics, and behavioral patterns. • Monitor global threat actor activity, transform raw intel into actionable defense strategies, and collaborate with internal teams to harden security posture of OutSystems. • Work with engineering and DevSecOps teams to improve detection coverage, enrich SIEM use cases, and automate response processes. • Develop, optimize, and maintain incident response and threat hunting playbooks, ensuring operational excellence and consistency. • Identify gaps, suggest improvements, and contribute to capability building for detection, response, and threat modeling.

• As the Director of Sales Process & Technology, you are the architect of how our revenue organization operates and scales. • Design, document, and implement core sales processes (qualification, forecasting, pipeline discipline, deal progression, stakeholder engagement) • Build and manage high-stakes, cross-functional projects from the ground up, ensuring GTM design is maintained with unwavering integrity and high standards • Establish leading indicators, KPIs, and process metrics that provide material insights and hold the organization accountable • Bring structure and clarity to complex programs; translate operational data into compelling, high-level narratives for executive audiences • Own systems strategy and mastery; understand system architecture, data flows, and integration points across CRM, CPQ, order management, sales intelligence platforms and more • Serve as the business owner for major technology implementations; define success criteria, manage scope, and own business outcomes • Partner with IT and technology teams to ensure technical deliverables align with business strategy and timelines • Lead with AI to design and deliver revenue-driving optimizations across people, process, data, and technology • Design and execute change management strategies for large-scale organizational "resets" or process transformations • Maintain a forward-looking stance on emerging technologies and competitive best practices; recommend and pilot innovations.

Role Description Execute outbound calling campaigns to targeted prospects to generate “sales ready” qualified leads and set appointments for the OutSystems sales team to close new business. - Respond to inbound inquiries from prospective customers (phone, email, and web), attaining key data to qualify the prospect, generate “sales ready” leads, and set appointments for the OutSystems sales team to close new business. - Learn and execute proven processes to generate new sales opportunities. - Strategize with top-producing sales managers. - Map prospective accounts around organizational structure, people and existing technology. - Engage executives in targeted prospect accounts. - Manage and maintain a pipeline of interested prospects. - Leverage CRM tools to prospect into specific geographic territories and sectors. Qualifications - Minimum of 2 years Software/SaaS Business Development or related market/business experience. - Understanding of the IT industry with a background of prospecting to IT decision makers. - Outstanding communicator via phone and email to both technical and non-technical audiences. - Ability to change priorities quickly, capacity to handle multiple tasks, perform at high velocity. - Proficiency with Microsoft Office, WebEx or similar web conferencing product, and CRM or sales management tools (salesforce.com preferred). - Demonstrate strong desire to keep up-to-date on technology trends, changes, & best practices. Benefits - A company that is always growing, changing, and innovating. - Real career opportunities with support for growth and development. - Work colleagues that are as smart, hard-working, and driven as you. - Disrupting the status quo is in our DNA.

Role Description As a Senior AI Quality Engineer, you will be the strategic lead for quality within our AI-powered product ecosystem. This role extends beyond traditional QA responsibilities; you will be responsible for defining how we validate non-deterministic AI outputs and complex microservices. You will lead the integration of AI tools, utilizing applications like Claude Code, Cursor, and Gemini to evolve our SDLC toward high-velocity, AI-augmented delivery. You will guide the quality strategy for high-impact initiatives, ensuring that our AI products are functional, reliable, ethical, and scalable. Core Responsibilities - AI-First Test Strategy & Planning: Define and implement the end-to-end test strategy for major AI product areas, aligning testing goals with broader engineering objectives. - AI-Augmented Automation: Provide technical leadership for complex automation challenges, supporting the adoption of Cursor and Claude Code to refactor frameworks, generate synthetic data, and automate the creation of sophisticated test suites. - Advanced Test Design: Lead the team in designing coverage for AI-based features, including prompt injection testing, model hallucination checks, and performance benchmarking. Mentor junior engineers on using Gemini to generate use cases. - Defect Management & Root Cause Analysis: Lead triage for all defects, analyzing trends in model behavior and system performance to implement systemic improvements to the development pipeline. - Intelligent CI/CD Quality Gates: Define and enforce "smart" quality gates within the CI/CD pipeline, ensuring automated suites are reliable, efficient, and capable of catching regressions in both code and model output. - Strategic Reporting & Mentorship: Report on quality metrics and team velocity to stakeholders, documenting AI-testing standards and formally mentoring the team on integrating Generative AI into their daily engineering workflows. Scope, Complexity, and Impact - Scope: Lead quality initiatives for an entire product module or end-to-end user workflows, establishing the quality framework for key components of our core AI engine. - Complexity: Solve systemic quality issues, balancing the mitigation of technical debt with the rapid pace of AI innovation. - Impact: High. Your work directly influences team-wide velocity and ensures the long-term stability and trustworthiness of our AI products. Qualifications - Advanced experience using AI coding assistants (Claude Code, Cursor) and LLMs (Gemini, GPT-4) to accelerate the SDLC. - Proven track record of managing product delivery in an Agile environment with a focus on CI/CD and automated quality gates. - Proficiency in C#, Python or JavaScript and experience with modern testing frameworks (e.g., Playwright, PyTest). - Ability to drive initiatives from ideation to completion with minimal oversight, requiring only strategic alignment with leadership. - 5+ years in Quality Engineering or Software Development, with a significant focus on automated systems and AI-based applications. Benefits - Autonomy to experiment with the latest AI tools to solve complex problems in software quality. - Competitive compensation packages to attract and retain top talent. - Structured programs designed to scale your expertise and support professional development. - Collaboration with industry experts and mentors invested in your growth. - Commitment to building a diverse team and inclusive culture.

Role Description We are looking for a Director of Partner Enablement to own and scale our global partner sales enablement function, ensuring our partner ecosystem is equipped to effectively position, sell, and implement OutSystems solutions. In this role, you will design and execute a structured, scalable partner enablement strategy that drives partner-sourced and partner-influenced pipeline, accelerates partner time-to-productivity, and builds long-term capability across our global channel. You will work in close partnership with Sales, Product Marketing, Revenue Operations, and regional field enablement teams to deliver consistent enablement programs that scale across geographies and partner types. This is an ideal opportunity for an enablement professional who thrives at the intersection of channel strategy and practical execution, and who is passionate about building programs that turn partner potential into measurable revenue performance. Key Responsibilities - Partner Enablement Strategy & Ownership - Own the global partner enablement strategy, aligning programs to OutSystems' GTM motion, partner tiers, and revenue goals. - Define the partner enablement framework, including onboarding journeys, certification requirements, and ongoing learning paths tailored to different partner types (resellers, SIs, GSIs, ISVs, technology partners). - Serve as the global center of gravity for partner enablement, ensuring consistency of core programs while enabling regional adaptation where needed. - Partner with the Director of Partner Enablement and channel leadership to align enablement investment with partner segmentation and growth priorities. - Program Design & Delivery - Design and maintain structured onboarding programs for new partners, ensuring they ramp quickly and confidently on OutSystems products, messaging, and sales motions. - Build and maintain a partner-ready content library: sales playbooks, competitive battle cards, pitch frameworks, demo guides, and co-sell assets. - Develop and deliver partner certifications that validate partner readiness across sales, presales, and technical disciplines. - Plan and execute partner enablement events, including virtual workshops, live bootcamps, and contributions to Partner SKO and QBRs. - Maintain enablement content in the partner portal and LMS, ensuring assets are current, easy to navigate, and aligned to active sales plays. - Partner Productivity & Measurement - Define and track partner enablement success metrics, including time-to-first-deal, certification completion rates, partner-sourced and partner-influenced pipeline, and co-sell participation. - Analyze partner performance data to identify capability gaps and prioritize enablement investments. - Continuously improve programs based on partner feedback, field input, and performance insights. - Partner with Revenue Operations to connect enablement activity to downstream partner revenue outcomes. - Cross-Functional Collaboration - Act as the bridge between the partner organization and Global Field Enablement, ensuring partners are equipped with the same message and motion as the direct sales field. - Collaborate with Product Marketing on new product launches, competitive positioning updates, and messaging alignment for the partner audience. - Work with Channel Sales and Partner Managers to understand what partners need to succeed and translate that into actionable enablement. - Represent partner enablement within the Global Enablement function, contributing to shared governance, prioritization, and program consistency. Qualifications - 5+ years of experience in Partner Enablement, Channel Enablement, Sales Enablement, or a related field within a B2B SaaS environment. - Proven experience building and running structured partner enablement programs at a global scale. - Strong understanding of channel sales dynamics, partner business models, and what drives partner activation and productivity. - Experience working across multiple partner types (SIs, GSIs, ISVs, technology alliances) and navigating the nuances of each. - Demonstrated success connecting enablement investment to measurable partner revenue and pipeline outcomes. - You've led a team before and know what it takes to help people grow. Requirements - Excellent communicator and facilitator, equally effective with partner audiences, internal sales teams, and executive stakeholders. - Strong program and project management skills with the ability to manage multiple global workstreams simultaneously. - Strong understanding of AI and agentic technologies, including what they mean for enterprise buyers and how to apply AI-powered tools and agents to increase personal and team productivity. - Data-driven mindset with the ability to define metrics, read performance trends, and use insights to sharpen program design. - Familiarity with partner portals, LMS platforms, and enablement tools, as well as CRM systems (Salesforce). - Comfortable working across time zones and building relationships with globally distributed teams and partners. - Builder mentality: process-oriented, proactive, and passionate about creating clear, high-quality experiences that make partners more effective. Benefits - A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. - Real growth opportunities through structured programs designed to scale your expertise. - A global collective of world-class talent, collaborating with enterprise software legends and sought-after thought leaders. - An inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment, and make an impact.

Role Description Due to an ever-expanding client base, OutSystems is hiring a Senior Customer Success Manager to ensure the most strategic customers are realizing the full value from OutSystems products and solutions across their entire global enterprises. What You Will Do: - Responsible for managing high touch accounts helping increase product adoption and expansions. - Onboard new customers. - Educate the customer on OutSystems’ best practices, resources, and training materials. - Maintain communication with your customers to ensure success in their development and identify bottlenecks early. - Be a key player of a growing global Customer Success team managing a large customer base and important initiatives. - Provide business and product knowledge and develop/execute effective success plans to drive customer outcomes. - Educate customers on how existing and new product features/functionality will contribute to the growth of their business. - Work cross-functionally with multiple OutSystems teams to manage escalations, remove blockers, and ensure customers can adopt and maximize utilization of our platform. - Be an advocate for your customers - identifying and quantifying the key factors for Customer Success and then communicating them effectively to drive the solutions provided by OutSystems. - Bring intelligent and relevant product feedback and recommendations from customers back to the Product Management team. - Gather insights and data regarding consumption, trends, and risk factors. - Be innovative and make an impact: on your customers, on your team, and on the company. - Manage a large customer base efficiently and effectively. - Increasing executive ability into your customer base, broaden contacts, and build champions. Qualifications - Bachelor’s Degree (or equivalent) or higher. - 5+ years experience in customer-facing services roles such as Technical Account Management, Customer Success Management, Solution Engineering/Architecture, or Professional Services. - Proven ability to multi-task and adapt to constant change. - Ability to gather and analyze data and apply to your account management strategies. - Proven ability to consistently deliver projects, drive successful technical programs, and manage technical accounts. - Experience working with a technical customer base and/or corporate IT projects and processes. - Proven ability to influence people internally and externally to drive outcomes. - A highly qualitative approach to understanding, measuring, and forecasting Customer behavior and revenue. - The ability to work with distributed teams, across geos and cultures. - Detail oriented and well organized. Able to work with minimal supervision and very effective at managing time. - SFDC/Gainsight experience preferable. Benefits - A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. - Real growth opportunities through structured programs designed to scale your expertise. - A global collective of world-class talent, collaborating with industry experts and thought leaders. - An inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment, and make an impact. - Commitment to building a diverse team, ensuring every individual can perform to their full potential.

• Design, size, and validate scalable, enterprise grade solution architectures based on business needs and drivers. • Architect agentic systems using Agent Workbench and Agentic Enterprise Orchestration, applying guardrails, agent evaluations, and orchestration patterns that make AI safe for mission critical use. • Translate business requirements into viable, maintainable applications and agents, leveraging the full OutSystems platform. • Define and review architecture patterns that promote reusability, lifecycle independence, and lower maintenance costs. • Assess existing applications for performance, architecture, and development quality, and prescribe improvements, including modernization paths for legacy systems. • Identify non functional requirements, integration needs, and shared standards across the application and agent portfolio. • Mentor OutSystems, customer, and partner teams on architecture and development best practices. • Grow the technical capability of the Professional Services team through contributions to technical practices, reference architectures, and speaking engagements.