Oshi Health

Role Description As a GI Expert Nurse Practitioner at Oshi Health, you'll deliver high-quality, virtual-first gastrointestinal care to adults with complex digestive conditions through our telemedicine platform. You'll work alongside a collaborative, multidisciplinary team of GI physicians, dietitians, and behavioral health specialists to provide coordinated, whole-person care that helps patients achieve lasting digestive health improvements. This role is at the heart of our mission — and your clinical expertise will directly change lives. Key Responsibilities - Deliver virtual patient care in alignment with Oshi's evidence-based care model, including assessment, diagnosis, and treatment planning for GI conditions with a focus on DGBIs, GERD, and IBD via video visits and chat messaging. - Collaborate with a multidisciplinary team (GI physicians, dietitians, behavioral health specialists, and care coordinators) to implement coordinated, comprehensive care plans. - Adhere to clinical protocols including ROME IV criteria and AGA and ACG guidelines to ensure high-quality, evidence-based care delivery. - Document patient interactions accurately and timely within the EHR, maintaining thorough and compliant records. - Allocate approximately 30 hours per week to direct patient care and 10 hours to documentation, meetings, and administrative responsibilities. - This is not a traditional 9-5 role — scheduling includes a mix of early morning, evening, and weekend hours to meet patient access needs. Flexibility and willingness to work outside standard business hours is essential. - Participate in quality improvement, clinical program development, and professional training to stay current in the field of gastrointestinal care. - Pursue cross-licensure opportunities and maintain good standing with all relevant licenses and certifications. Qualifications - Current licensure as a Certified Registered Nurse Practitioner (CRNP) or Advanced Practice Registered Nurse (APRN) with a Master's or Doctoral degree in Nursing. - Current certification by ANCC, AANP, or other qualifying agency as an Adult or Family Nurse Practitioner. - Minimum of 3 years of experience in gastroenterology specialty in an outpatient setting. - Active Oregon licensure required at time of hire. - Ability to communicate and collaborate effectively with multidisciplinary care providers including physicians, psychologists, and registered dietitians. Preferred Qualifications - Licensure in 2 additional states desired — candidates must be willing and able to obtain within 60 days of hire. - Experience with or willingness to learn common administrative and clinical technologies (Zoom, Google Suite, Salesforce, Athena, or equivalent). - Prior experience with telehealth platforms. - Comfort operating in an entrepreneurial or start-up environment with evolving workflows and ambiguity. Benefits - Salary Range: Competitive, commensurate with experience, with annual bonus eligibility. - Health Benefits: 90% employee premiums paid for medical, dental, and vision coverage. - Time Off: 3 weeks paid PTO + 11 paid holidays + 1 floating holiday. - Retirement: Eligibility to contribute to 401(k). - Work Style: Remote-first — work from home anywhere in the US. - Growth: Advanced training by GI-specialized clinicians and professional development support as we scale. - Licensure: Cross-licensure support and reimbursement opportunities. - Life Concierge: Dedicated personal support through Overalls. Company Description Oshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.

Sr. Manager, Partnerships Strategy and Operations Senior Manager, Partnerships Strategy and Operations- This is a builder/owner role! Not just sales Are you excited by the opportunity to help build and scale a new business line from early traction to material impact? Are you comfortable making decisions that shape how a program grows—what to prioritize, what to fix, and what to leave behind? Do you want to work directly with physician practices, while also helping a company accelerate toward profitability and scale? If so, you may be a strong fit for Oshi Health’s Provider Partnerships team. The Team: The Provider Partnerships team is a critical team at Oshi, responsible for building enduring relationships and aligning incentives with GI clinicians across the brick and mortar ecosystem. In 2025 we launched Access+, a new model in which we embed Oshi clinicians within provider practices to support access creation, and have seen tremendous excitement and early traction. Our team works directly with leadership, as well as Growth, Clinical Operations, and our clinicians, to build the business (and prove out the business case) for Access+ in 2026 and beyond. About the Role The Senior Manager, Strategic Partnerships is a high-impact individual contributor role focused on building, evolving, and scaling Oshi’s Provider Partnerships business line — and in particular Access+ – our embedded partnership model with GI practices. This role is fundamentally a builder and operator position, not a traditional business development or relationship management role. While it involves close, ongoing work with provider partners, the primary mandate is to drive the Access+ business forward: shaping how partnerships operate, using data and modeling to inform decisions, and translating strategy into execution as the program scales. You will operate at the intersection of provider partnerships, data, and operations — owning key decisions, identifying what needs to change, and helping define how Access+ grows in a way that is clinically sound, operationally feasible, and commercially durable. Candidates with direct clinician-facing and physician-partnership experience — particularly in ambulatory or specialty care settings — will be especially well-positioned to succeed and lead in this role. What You’ll Do Build & Scale Access+ Provider Partnerships - Own a portfolio of Access+ provider partnerships as the primary relationship lead, accountable for performance, outcomes, and progress - Lead conversations with physicians, clinical leaders, and operational stakeholders, setting agendas, framing decisions, and driving follow-through - Build trusted, durable relationships with clinicians and practice leaders through preparation, credibility, and clinical fluency - Identify opportunities to deepen and expand provider partnerships over time, while ensuring alignment with Oshi’s care model and business priorities Strategic Operating & Execution - Own the operating rhythm for your provider partnerships, translating goals into clear plans, priorities, and decision points - Set and continually reassess priorities across multiple concurrent initiatives, sequencing work to maximize impact and avoid overloading partners or internal teams - Exercise judgment in balancing provider partner requests with internal clinical, operational, and business constraints - Surface tradeoffs early and clearly, framing decisions in a way that supports clinical quality, clinician experience, and sustainable growth - Identify risks, patterns, and friction points across implementations and proactively propose solutions Data-Driven Decision Making & Modeling - Independently analyze operational, clinical, and performance data to assess partner impact, conversion trends, and growth opportunities - Build light financial and operational models to support prioritization, expansion decisions, and business-case development - Use data as a primary input to decision-making, translating analysis into clear recommendations and next steps - Develop comfort working with imperfect or incomplete data to move decisions forward efficiently Shape & Evolve the Access+ Business - Act as a strategic thought partner in evolving the Access+ model, integrating market dynamics, provider partner realities, and internal business priorities - Translate field learnings into recommendations that influence program direction, operating assumptions, and partnership strategy - Help define what “good” looks like as Access+ scales, including success metrics, partnership depth, and long-term value creation - Approach growth with an experimental mindset, testing hypotheses, evaluating results, and refining strategy over time Who You Are - You have 5-7 years of experience in partnerships, strategy, operations, or related roles within healthcare or health tech. MBA and/or direct provider growth experience a plus. - Owner and builder: you take responsibility for outcomes and enjoy shaping and evolving programs, not just running them - Clinician-facing operator: you build high-trust relationships with physicians and clinical leaders and communicate with credibility in clinical contexts - Cross-functional Leader: You have experience in client-facing or cross-functional roles. You have proven ability to lead processes and manage stakeholders on diverse teams to facilitate decision-making and achieve shared goals. - Collaborative Communicator: You possess excellent communication, collaboration, and leadership skills. You are a natural at aligning teams around a shared vision. You excel at effectively communicating complex ideas to cross-functional stakeholders. - Strategic Thinker: You have strong business acumen and ability to see how the “pieces” fit together to understand, anticipate, and solve business needs across the business. - Data-Driven Decision-Maker: You excel at interpreting data and building lightweight models to generate recommendations and inform decisions. - Growth Mindset: You are excited to take on new challenges across a wide range of growth, strategy, and customer success goals. You are curious and eager to learn. - You have a passion for Oshi Health’s mission and a strong desire to drive growth. Healthcare experience is required We make healthcare more equitable and accessible: - Mission-driven organization focused on innovative digestive care - Thrive on diversity with monthly DEIB discussions, activities, and more - Virtual-first culture: Work from home anywhere in the US - Live our core values: Own the outcome, Do the right thing, Be direct and open, Learn and improve, Team, Thrive on diversity We take care of our people: - Competitive compensation and meaningful equity - Employer-sponsored medical, dental and vision plans - Access to a “Life Concierge” through Overalls, because we know life happens - Tailored professional development opportunities to learn and grow We rest, recharge and re-energize: - Flexible time off — take what you need, when you need it - Paid company holidays to power down - Team events, such as virtual cooking classes, games, and more - Recognition of professional and personal accomplishments Oshi Health’s Core Values: 1. Own the Outcome 2. Do the Right Thing 3. Be Direct & Open 4. Learn & Improve 5. TEAM - Together Everyone Achieves More 6. Thrive on Diversity If you’re ready to be an integral part of Oshi Health’s Provider Partnerships team, we’d love to hear from you! Compensation Range $140,000—$170,000 USD Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements. Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions. Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law. This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement. For more information, visit us at www.oshihealth.com Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we’ll confirm whether you’re engaging with one of our Oshi teammates!

We will not be accepting any applications from the following areas: California, New York, Wyoming, Colorado, Minnesota, Michigan, New Jersey, Illinois, Massachusetts, Washington, Maryland, DC, Montana, Iowa, Pennsylvania, Oregon, Connecticut, South Dakota, Nevada, Alaska and Hawaii. ***Schedule is Monday- Friday 12-8pm EST Only*** We are seeking a Care Coordinator that specializes in back office responsibilities including but not limited to referral management, prior authorizations, specialty pharmacy & infusions, and medical records to help deliver and implement clinical strategies and assist in member care coordination in collaboration with a multidisciplinary clinical team. As a core member of the clinical team, you will utilize a high level of attention to detail, organization, and communication skills to help obtain, manage, and follow up on member referrals and prior authorizations to ensure key care plan goals are met. A strong ability to manage multiple priorities, knowledge of CPT and ICD-10 codes and proficiency in navigating the prior authorization process will contribute to positive member outcomes of safe and highly efficient care delivery. You will have access to ongoing training and support from a GI focused team to help you develop an expertise with digestive health conditions. What you’ll do? - Collaborate with a multidisciplinary team of care providers (including MDs, NPs, RDs, Behavioral Health Providers, and Health Coaches) to provide a whole-person approach to member care. - Responsible for the coordination, tracking and communication of patient referrals, prior authorizations, and medical records to promote team awareness and patient safety - Ensure comprehensive communication and expectations are explained to the member throughout the referral and authorization process - Provide complete and accurate registration of referrals and authorizations including patient demographics, current insurance information and clinical documentation to external providers and specialty pharmacies - Offer proficient knowledge of referrals, insurance requirements and the prior authorization process to internal and external resources, to eliminate barriers to care execution and provide follow up on progress toward meeting key goals. - Prioritize incoming referral, medical record requests, and authorization requests according to urgency - Apply knowledge of CPT and ICD-10 codes to obtain authorizations in a timely manner while demonstrating understanding of payer medical policy guidelines - Initiate appeals for denied authorizations and maintain close follow up to ensure positive member outcomes - Engage in external coordination of pharmacy support services to ensure members receive all necessary support services available throughout the prior authorization process - Assist members in accessing services, providing personalized customized customer service and support while maintaining close communication with members of the care coordination team. - Manage key reports and track relevant data to identify successes and drive refinements in operational processes. - Openness and ability to cross-train in additional care coordination tasks and responsibilities to support full cycle member engagement - Partner with the Clinical Operations leadership team to define and help iterate on strategies for member care coordination Who You Are? - Minimum of 2-3 years experience working in a healthcare coordination, care or case management role, preferably in a digital healthcare environment. - Must be able to work Monday through Friday 12pm - 8pm EST. - Fluent in healthcare terminology or working understanding of clinical concepts. - Background knowledge in navigating health insurance plans and coverage on the part of patients. Must be able to provide breakdown of benefits analysis to consumers. - Ability to work in a cross-functional interdisciplinary modality and effectively create solutions for complicated patient concerns. - Comfortable and competent with using common administrative technologies (e.g. Zoom, Slack, Office or equivalent), charting electronically in EMR/EHR systems , experience delivering on telehealth platforms preferred. - Excellent verbal and written communication skills required. - Excellent customer service qualities required. - Ability to provide occasional weekend coverage required. - Have a dedicated, quite working space that is free from distraction and reliable, high speed internet access. - Completed a degree in a health and science related field, i.e. biology, psychology, health science and nutrition, nursing, etc. preferred What you'll bring to the team? - Ability to solve problems, think outside-the-box, and be resourceful - Must be result-oriented, a quick learner and self-starter - Ability to roll up your sleeves to get things done yourself, as well as work in a cross-functional team environment - Well organized, ability to manage multiple projects at once, eye for details, and collaborate within and across teams - Thrive in entrepreneurial environment, comfortable with ambiguity, and confident in making decisions - Operate with high integrity and accountability for results Why Work At Oshi? We’re revolutionizing GI care — and our employees are driving the change. We’re a hard-working and fun-loving team, committed to always learning and improving, and dedicated to doing the right thing for our members. To achieve our mission, we invest in our people: We make healthcare more equitable and accessible: - Mission-driven organization focused on innovative digestive care - Thrive on diversity with monthly D&I discussions, activities, and more - Virtual-first culture: Work from home anywhere in the US - Live our core values: Own the outcome, Do the right thing, Be direct and open, Learn and improve, Team, Thrive on diversity We take care of our people: - Competitive compensation with a starting pay range of $45,000-$52,000 - Work from home stipend - Employer-sponsored medical, dental and vision plans - Access to a “Life Concierge” through Overalls, because we know life happens - Tailored professional development opportunities to learn and grow We rest, recharge and re-energize: - Flexible paid time off - Paid company holidays to power down - Team events, such as virtual cooking classes, games, and more - Recognition of professional and personal accomplishments Compensation Range $45,000—$52,000 USD Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements. Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions. Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law. This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement. For more information, visit us at www.oshihealth.com Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we’ll confirm whether you’re engaging with one of our Oshi teammates!

Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a holistic approach to diagnosing, managing and treating digestive health conditions. Oshi Health has been recognized by Modern Healthcare and Builtin as the recipient of Best Place to Work awards. This recognition highlights our dedication to creating a workplace environment that prioritizes our team, fosters inclusivity, and is committed to our mission. We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support. Our care is delivered virtually through our app, via secure messaging and telehealth visits. When in-person diagnostics or procedures are needed, we take a concierge approach and coordinate access, care and follow up with local providers. For more information, visit us at: www.oshihealth.com Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we’ll confirm whether you’re engaging with one of our Oshi teammates! We will not be accepting any applications from the following areas: California, New York, Wyoming, Colorado, New Jersey, Illinois, Massachusetts, Washington, Maryland, DC, Montana, Iowa, Pennsylvania, Oregon, Connecticut, South Dakota, Nevada, Alaska and Hawaii. Oshi Health – Remote Care Coordinator: Care Delivery Are you passionate about patient care and looking to work as part of a multidisciplinary care team to improve the digestive health of a large population on a national scale? Are you ready to create a revolutionary new approach to digestive health care with a radically better patient experience while bending the cost curve down? Do you share our belief that telehealth and data-driven remote care can provide more accessible, convenient, supportive and whole-person approaches to diagnosing, treating and controlling symptoms for GI conditions? Do you thrive in a rapidly evolving, fast-paced environment requiring creativity, resourcefulness, high energy and an ability to adapt quickly? If so, you could be a perfect fit for our team! We are a group of like-minded professionals who share a common mission and passion for helping others and a desire to build an industry-leading service in the GI space. About Oshi Health Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing and treating digestive health conditions. We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support. Our care is delivered virtually through our app, via secure messaging and telehealth visits. When in-person diagnostics or procedures are needed, we take a concierge approach and coordinate access, care and follow up with local providers. For more information, visit us at: www.oshihealth.com We are seeking a Care Coordinator to join our Care Delivery Team in a fast-paced, high-volume inbound support role. This position serves as a primary point of contact for patients, managing inbound communications via phone, email, chat, and SMS text message. As a key liaison between patients and their multidisciplinary care team, you will deliver a seamless, compassionate, and efficient experience by addressing questions related to scheduling, billing and insurance, pharmacy needs, referrals, clinical inquiries, and general program support. If you thrive in a dynamic environment, enjoy problem-solving in real time, and are passionate about delivering exceptional patient experiences, we’d love to hear from you. What You’ll Do - Own high-volume inbound patient and provider communication queues across phone, email, chat, and SMS, responding quickly and efficiently while maintaining accuracy and professionalism. - Consistently meet or exceed productivity, responsiveness, and quality metrics in a fast-paced environment. - Serve as the first point of contact for patients, resolving inquiries in real time without unnecessary handoffs. - Provide clear, confident guidance on general questions about the Oshi program, services, and care model. - Schedule, reschedule, and coordinate appointments quickly and accurately, ensuring minimal delays and clean handoffs to GI Providers, Registered Dietitians, and Behavioral Health Providers. - Respond to high-level billing and insurance questions, clearly explaining benefit design and cost-share in a way patients understand. - Triage clinical questions accurately and efficiently, ensuring providers receive complete, organized information. - Act as a reliable liaison between patients and their care teams, driving timely follow-up and closing communication loops. - Manage pharmacy-related inquiries, prescription coordination, and refill requests with urgency and attention to detail. - Identify urgent or complex concerns quickly and escalate appropriately, exercising sound judgment. - De-escalate challenging interactions with confidence, professionalism, and empathy. - Document all patient interactions in real time, maintaining thorough and accurate records. - Proactively identify workflow inefficiencies and suggest improvements that increase speed and patient satisfaction. - Cross-train and flex into additional responsibilities as business needs evolve. Who You Are - 3+ years of experience in patient access, patient utilization or a high-volume call center environment (telehealth or digital health strongly preferred). - Proven ability to manage heavy inbound volume while maintaining speed, quality, and composure. - A self-starter who works independently, takes initiative, and requires minimal supervision. - Highly organized and detail-oriented, with the ability to multitask and clear queues efficiently. - Fluent in healthcare terminology and comfortable navigating clinical concepts. - Experienced in health insurance navigation and confident in explaining benefits and cost-sharing to patients. - Strong critical thinking skills with the ability to triage accurately and escalate appropriately. - Comfortable collaborating across teams while maintaining personal accountability for outcomes. - Technically proficient in EMR/EHR and CRM platforms (Salesforce, Athena Health) and communication tools (Zoom, Slack, Google Workspace or equivalent). - Exceptional verbal and written communicator who can be both efficient and empathetic. - Motivated by performance standards and takes pride in responsiveness, reliability, and results. What You’ll Bring to the Team - Speed and efficiency. You work with urgency and consistently clear queues promptly while maintaining accuracy and quality. - Independence and ownership. You are a self-starter who requires minimal direction, takes initiative, and confidently moves work forward without hand-holding. - Strong work ethic and diligence. You stay focused, organized, and productive in a high-volume environment, ensuring no task or patient inquiry falls through the cracks. - Real-time problem solving. You think critically and act quickly, making sound decisions within your scope and escalating appropriately when needed. - Results-driven mindset. You are motivated by performance metrics and take pride in meeting and exceeding productivity, responsiveness, and quality standards. - Professional composure. You remain calm, solution-oriented, and accountable when handling escalations or complex situations. Continuous improvement orientation. You actively seek ways to improve workflows, increase efficiency, and enhance the patient experience. Why Work At Oshi? We’re revolutionizing GI care — and our employees are driving the change. We’re a hard-working and fun-loving team, committed to always learning and improving, and dedicated to doing the right thing for our members. To achieve our mission, we invest in our people: We make healthcare more equitable and accessible: - Mission-driven organization focused on innovative digestive care - Thrive on diversity with monthly DEIB discussions, activities, and more - Virtual-first culture: Work from home anywhere in the US - Live our core values: Own the outcome, Do the right thing, Be direct and open, Learn and improve, Team, Thrive on diversity We take care of our people: - Competitive compensation with a starting pay range of 45,000-52,000 - Employer-sponsored medical, dental and vision plans - Access to a “Life Concierge” through Overalls, because we know life happens - Tailored professional development opportunities to learn and grow We rest, recharge and re-energize: - Unlimited paid time off — take what you need, when you need it - 11 paid company holidays to power down - Team events, such as virtual cooking classes, games, and more - Recognition of professional and personal accomplishments Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions. Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law. This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement. For more information, visit us at www.oshihealth.com Compensation Range $45,000—$52,000 USD Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements. Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions. Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law. This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement. For more information, visit us at www.oshihealth.com

Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a holistic approach to diagnosing, managing and treating digestive health conditions. Oshi Health has been recognized by Modern Healthcare and Builtin as the recipient of Best Place to Work awards. This recognition highlights our dedication to creating a workplace environment that prioritizes our team, fosters inclusivity, and is committed to our mission. We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support. Our care is delivered virtually through our app, via secure messaging and telehealth visits. When in-person diagnostics or procedures are needed, we take a concierge approach and coordinate access, care and follow up with local providers. For more information, visit us at: www.oshihealth.com Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we’ll confirm whether you’re engaging with one of our Oshi teammates! Sr. Manager, Partnerships Strategy and Operations Senior Manager, Partnerships Strategy and Operations- This is not a sales or BD role! This is a provider relations role that helps build and scale after partnership has been established. Are you excited by the opportunity to help build and scale a new business line from early traction to material impact? Do you enjoy roles where you balance business development, delivery, and strategy to drive real clinical and business outcomes? Are you comfortable making decisions that shape how a program grows—what to prioritize, what to fix, and what to leave behind? Do you want to work directly with physician practices, while also helping a company accelerate toward profitability and scale? If so, you may be a strong fit for Oshi Health’s Provider Partnerships team. The Team: The Provider Partnerships team is a critical team at Oshi, responsible for building enduring relationships and aligning incentives with GI clinicians across the brick and mortar ecosystem. In 2025 we launched Access+, a new model in which we embed Oshi clinicians within provider practices to support access creation, and have seen tremendous excitement and early traction. Our team works directly with leadership, as well as Growth, Clinical Operations, and our clinicians, to build the business (and prove out the business case) for Access+ in 2026 and beyond. About the Role The Senior Manager, Strategic Partnerships is a high-impact individual contributor role focused on building, evolving, and scaling Oshi’s Provider Partnerships business line — and in particular Access+ – our embedded partnership model with GI practices. This role is fundamentally a builder and operator position, not a traditional business development or relationship management role. While it involves close, ongoing work with provider partners, the primary mandate is to drive the Access+ business forward: shaping how partnerships operate, using data and modeling to inform decisions, and translating strategy into execution as the program scales. You will operate at the intersection of provider partnerships, data, and operations — owning key decisions, identifying what needs to change, and helping define how Access+ grows in a way that is clinically sound, operationally feasible, and commercially durable. Candidates with direct clinician-facing and physician-partnership experience — particularly in ambulatory or specialty care settings — will be especially well-positioned to succeed and lead in this role. What You’ll Do Build & Scale Access+ Provider Partnerships - Own a portfolio of Access+ provider partnerships as the primary relationship lead, accountable for performance, outcomes, and progress - Lead conversations with physicians, clinical leaders, and operational stakeholders, setting agendas, framing decisions, and driving follow-through - Build trusted, durable relationships with clinicians and practice leaders through preparation, credibility, and clinical fluency - Identify opportunities to deepen and expand provider partnerships over time, while ensuring alignment with Oshi’s care model and business priorities Strategic Operating & Execution - Own the operating rhythm for your provider partnerships, translating goals into clear plans, priorities, and decision points - Set and continually reassess priorities across multiple concurrent initiatives, sequencing work to maximize impact and avoid overloading partners or internal teams - Exercise judgment in balancing provider partner requests with internal clinical, operational, and business constraints - Surface tradeoffs early and clearly, framing decisions in a way that supports clinical quality, clinician experience, and sustainable growth - Identify risks, patterns, and friction points across implementations and proactively propose solutions Data-Driven Decision Making & Modeling - Independently analyze operational, clinical, and performance data to assess partner impact, conversion trends, and growth opportunities - Build light financial and operational models to support prioritization, expansion decisions, and business-case development - Use data as a primary input to decision-making, translating analysis into clear recommendations and next steps - Develop comfort working with imperfect or incomplete data to move decisions forward efficiently Shape & Evolve the Access+ Business - Act as a strategic thought partner in evolving the Access+ model, integrating market dynamics, provider partner realities, and internal business priorities - Translate field learnings into recommendations that influence program direction, operating assumptions, and partnership strategy - Help define what “good” looks like as Access+ scales, including success metrics, partnership depth, and long-term value creation - Approach growth with an experimental mindset, testing hypotheses, evaluating results, and refining strategy over time Who You Are - You have 5-7 years of experience in partnerships, strategy, operations, or related roles within healthcare or health tech. MBA and/or direct provider growth experience a plus. - Owner and builder: you take responsibility for outcomes and enjoy shaping and evolving programs, not just running them - Clinician-facing operator: you build high-trust relationships with physicians and clinical leaders and communicate with credibility in clinical contexts - Cross-functional Leader: You have experience in client-facing or cross-functional roles. You have proven ability to lead processes and manage stakeholders on diverse teams to facilitate decision-making and achieve shared goals. - Collaborative Communicator: You possess excellent communication, collaboration, and leadership skills. You are a natural at aligning teams around a shared vision. You excel at effectively communicating complex ideas to cross-functional stakeholders. - Strategic Thinker: You have strong business acumen and ability to see how the “pieces” fit together to understand, anticipate, and solve business needs across the business. - Data-Driven Decision-Maker: You excel at interpreting data and building lightweight models to generate recommendations and inform decisions. - Growth Mindset: You are excited to take on new challenges across a wide range of growth, strategy, and customer success goals. You are curious and eager to learn. - You have a passion for Oshi Health’s mission and a strong desire to drive growth. Healthcare experience is required We make healthcare more equitable and accessible: - Mission-driven organization focused on innovative digestive care - Thrive on diversity with monthly DEIB discussions, activities, and more - Virtual-first culture: Work from home anywhere in the US - Live our core values: Own the outcome, Do the right thing, Be direct and open, Learn and improve, Team, Thrive on diversity We take care of our people: - Competitive compensation and meaningful equity - Employer-sponsored medical, dental and vision plans - Access to a “Life Concierge” through Overalls, because we know life happens - Tailored professional development opportunities to learn and grow We rest, recharge and re-energize: - Flexible time off — take what you need, when you need it - Paid company holidays to power down - Team events, such as virtual cooking classes, games, and more - Recognition of professional and personal accomplishments Oshi Health’s Core Values: 1. Own the Outcome 2. Do the Right Thing 3. Be Direct & Open 4. Learn & Improve 5. TEAM - Together Everyone Achieves More 6. Thrive on Diversity If you’re ready to be an integral part of Oshi Health’s Provider Partnerships team, we’d love to hear from you! Oshi Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Oshi, we determine salary ranges using market benchmarking and a geo-neutral compensation philosophy—your pay is based on the role and level, not your location.We believe in offering competitive compensation that reflects your unique skills, experience, and qualifications. While the salary range provided outlines the potential earning scope for this role, final offers are tailored to each candidate's expertise, contributions, and alignment with internal equity among peers in similar roles. Oshi utilizes the entire compensation range, and we expect candidates offered positions with our company to fall widely throughout the range.The candidate we hire may have more experience (or less) than what is outlined in this job description. If that’s the case, an updated level and salary range will be shared during the hiring process. Compensation Range $140,000—$170,000 USD Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements. Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions. Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law. This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement. For more information, visit us at www.oshihealth.com

Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a holistic approach to diagnosing, managing and treating digestive health conditions. Oshi Health has been recognized by Modern Healthcare and Builtin as the recipient of Best Place to Work awards. This recognition highlights our dedication to creating a workplace environment that prioritizes our team, fosters inclusivity, and is committed to our mission. We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.  Our care is delivered virtually through our app, via secure messaging and telehealth visits.  When in-person diagnostics or procedures are needed, we take a concierge approach and coordinate access, care and follow up with local providers. For more information, visit us at: www.oshihealth.com Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we’ll confirm whether you’re engaging with one of our Oshi teammates! Director, Consultant Relations Are you a driven healthcare professional who can drive partnerships with consultants and ecosystem partners that improve the satisfaction, health outcomes and productivity of their members while reducing total cost of care? Do you thrive in a rapidly evolving, fast-paced company and market that requires creativity, resourcefulness, high energy and an ability to adapt quickly? If so, you could be a perfect fit for our team of like-minded professionals who share a common mission and passion for helping others and a desire to build a great company. Reports To: VP, Employer Partnerships We are seeking a Director, Consultant Relations who will play a pivotal role in Oshi Health’s growth by developing and expanding strategic partnerships with top consulting firms (Aon, WTW, Mercer, Lockton, Alliant, and more), and navigation platforms (e.g. Quantum, Accolade, Teladoc). You will be responsible for shaping our go-to-market strategy through partnerships, driving revenue, and managing relationships with our key partners. This role will require a leader who thrives in a fast-paced environment, with a strong track record of building high-impact partnerships in the healthcare industry. What You’ll do: Benefits Consultants: Develop mindshare and trust by positioning Oshi as a GI care thought leader Support employer sales to gain better access to consultants through introductions, meetings, and content Build a meaningful pipeline via consultant relationships that employer sales can drive to successful close Work with marketing to develop meaningful content (e.g. webinars, microsites, case studies, white papers) and outreach strategy for consultant audiences Identify clinical subject matter experts within consultant organizations to establish understanding and belief in Oshi’s model so that they can become internal advocates for Oshi Develop business reviews by partner that can be be “plugged in” to conversations with consultants across the country Explore preferred partnerships where possible and build them well to establish clear objectives and win-win outcomes Own consultant pipeline and results: drive pipeline growth, enable partners to bring Oshi prospects and help onboard new customers Help shape Oshi’s go-to-market strategy; partner across Sales, Marketing, and Account Management to be a unified presence with benefits consultants Navigation Platforms: Manage and optimize existing partnerships (Quantum Health, Teladoc, Accolade) Effectively build pipeline within these channels, communicating the value proposition of the partnership Feature established clients via webinars, case studies, video clips and support employer partnerships by targeting prospects linked to these partnerships Identify and guide the pursuit of new strategic partnerships (e.g., Included Health, Amwell, COE platforms). Results you will drive: Increase awareness and engagement within consulting firms & benefits navigation companies Collaborate with our Employer team to drive significant revenue growth through effective management and expansion of existing partnership Build and enhance relationships with executive decision-makers in partner organizations Develop and maintain a pipeline of new partnership opportunities What You’ll Bring to the Team: Competitive compensation, including bonus and meaningful equity opportunities. Comprehensive benefits: employer-sponsored medical, dental, and vision insurance, plus a 401K. Access to a “Life Concierge” through Overalls—because life doesn’t stop when work gets busy. Tailored professional development opportunities to support learning, growth, and career progression. Flexibility That Supports Real Life Remote-first, virtual culture—work from anywhere in the U.S. with flexibility to support your lifestyle. Flexible time off—take the time you need, when you need it. 11 paid company holidays to fully unplug and recharge. Connection & Recognition Regular team events, including virtual experiences and connection-focused activities. Recognition of both professional achievements and personal milestones. Oshi Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Oshi, we determine salary ranges using market benchmarking and a geo-neutral compensation philosophy—your pay is based on the role and level, not your location.We believe in offering competitive compensation that reflects your unique skills, experience, and qualifications. While the salary range provided outlines the potential earning scope for this role, final offers are tailored to each candidate's expertise, contributions, and alignment with internal equity among peers in similar roles. Oshi utilizes the entire compensation range, and we expect candidates offered positions with our company to fall widely throughout the range.The candidate we hire may have more experience (or less) than what is outlined in this job description. If that’s the case, an updated level and salary range will be shared during the hiring process. Compensation Range $165,000 — $195,000 USD Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements. Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions. Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law. This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement. For more information, visit us at www.oshihealth.com