NRG Energy

Title: Program Manager, Inside Sales Enablement Location: Provo, UT, US, 84604 Department: Program Office Job Description: Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Overview As a Program Manager, Inside Sales Enablement, you will own the strategy, execution, and performance of key programs designed to drive engagement, elevate performance, and enhance the overall experience of Inside Sales representatives. This role is responsible for leading incentives, events, and recognition programs—including our largest annual event, President’s Club—while ensuring all initiatives are aligned to business goals and deliver measurable ROI. You will partner cross-functionally with Sales Leadership, Data, Operations, and Enablement teams to design high-impact programs that motivate performance, strengthen culture, and push the organization toward higher levels of achievement. Responsibilities: As a Program Manager, Inside Sales Enablement, you will be responsible for the following, including but not limited to: Training and Development: - Manage the continued development program for Sales Pros. - Job–specific training program required for all Sales Pros to complete– tied to Path to Pro progression. Topics would include product training, sales training, overcoming objections, goal setting, etc. - Personal and professional development – monthly “lunch and learn” type sessions for anyone to attend. Topics would include personal finance, nutrition, life coaching, etc. - Develop and maintain a mentor program that pushes people to enhance their leadership skills and helps lower-performing reps learn from a variety of people. - Create and curate sales content, training materials, and resources to support the sales team. Ensure that content is current, relevant, and aligned with sales processes and methodologies. - Identify gaps and opportunities for improvements and implement solutions. Incentives & Program Management: - Design and implement an effective incentive program to motivate and reward sales representatives who have consistently performed over time. - Design and execute end-to-end sales and leader enablement initiatives and programs. - Manage the badge locker and ensure new badges are communicated and understood by the department. - Collaborate with stakeholders and management to ensure incentives align with organizational goals and budget constraints. - Plan and execute monthly company connection events for the departments to foster a positive team culture. - Plan and execute all incentive events including incentive trips, President’s Club and off-sites. Drive Performance: - Collaborate with sales leadership to understand business goals and challenges. - Develop and implement a comprehensive inside sales enablement strategy aligned with organizational objectives. - Monitor key performance indicators (KPIs) for the inside sales team. - Provide regular feedback to leaders on their pros progress and performance in the program. - Inspire a team of inside sales representatives to achieve individual and team targets with incentives and training. - Provide quarterly readout with sales leaders to give a pulse on how the program is performing. - Provide timely updates on program milestones, accomplishments, and challenges - Strong understanding of inside sales processes and methodologies. - Excellent communication and presentation skills. - Ability to collaborate with cross-functional teams and build strong relationships. - Demonstrated project management skills. Programs: - Continued Development - Manage the Path to Pro program - Incentives - Manage ProScore badge drops Schedule: - Schedule – 9am to 5pm M-F - Remote work available when approved – max of 1 day per week. - Following Vivint PTO policy – all PTO needs to be approved prior. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Title: Customer Solutions Specialist - Remote Location: US Job Description: Company: NRG Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Ready to launch a career with real growth, technical skill building, and earning potential? Join our Customer Solutions Team, where you'll become a trusted expert who guides customers through account questions, troubleshooting, product value, and advanced support. Who We’re Looking For We’re looking for curious, motivated individuals who love technology, enjoy solving complex problems, and are passionate about delivering world‑class customer solution experiences. As a Customer Solutions Specialist, you’ll master the full customer experience—from account support to advanced troubleshooting to offering valuable add‑on services. You’ll be the calm, confident voice customers rely on—delivering clarity, solutions, and peace of mind. Why You’ll Love It Here We’re committed to creating an environment where you can grow, thrive, and build a long‑term career. - Paid, hands-on training with supportive leaders and coaches - Comprehensive Medical, Dental & Vision—coverage starts Day One - Paid holidays + flexible paid time-off - 401(k) with company match - Employee Stock Purchase Plan (ESPP) - Employee Resource Groups & inclusive culture - Friends & Family Product Discounts Compensation & Career Growth - Starting Rate: $17.50/hour - Career Progression: We offer a structured growth plan with reviews at 90 and 135 days. Each phase unlocks higher pay and added incentives, with the opportunity to reach $19.50/hr within 135 days. On top of hourly pay, you can earn $85–$145+ biweekly through additional compensation programs. Training & Development - Training Week 1: 20 hours of work that will include onboarding, technology check and set up, on the job observations and online self-paced learning modules - Training Week 2-6: Monday – Friday 8:00am – 4:30pm A Day in the Life As a Customer Solutions Specialist, you will: - Deliver exceptional customer service across a high volume of inbound support calls - Provide clear resolutions for technical, account, and equipment‑related needs - You’ll be expected to take revenue-related actions on most calls—such as pitching an offer or sending a referral. While not every call allows for this (approximately 10–15%), consistently looking for opportunities is key to success in this role. - Manage escalations with resilience and a solutions‑first mindset - Think outside the box to tailor solutions that meet customer needs - Build trust through confident communication and active listening - Multi‑task across systems, tools, and resources while maintaining accuracy - Represent Vivint with professionalism and customer‑centricity What Will Make You Successful You will thrive in this role if you bring: - Curiosity, resourcefulness, and a desire to solve problems - A calm, steady presence in challenging conversations - Strong verbal and written communication - Tech-savviness or interest in smart home technology - Ability to multitask effectively in a fast‑paced environment - Initiative, ownership, and a love for learning - Confidence in offering promotions and product upgrades (sales experience is a plus) - High level of confidentiality and trustworthiness Minimum Requirements - Must be at least 18 years old - Must obtain a Burglar Alarm License (provided and paid by Vivint) - Must be able to type 40 WPM - Cannot reside in CA, CT, DC, ME, or WA Work From Home & Technology Requirements: - Work-from-home employees cannot be the primary caregivers for children, other people, or pets while on shift. - Have a quiet and private location from which to work that includes a desk and chair - You must be able to provide your own equipment which meets the following requirements - A computer (laptop or desktop) no older than 5-7 years (Please note our remote-based software does NOT work with Apple/Mac products, tablets, or Chromebooks.) - Computer must run Windows 10 or higher - Computer with at least 16GB RAM - Wired internet connection – ethernet cable connection from computer to router - High-speed internet – 35mbps upload and 50mbps download speed required minimum - USB wired headset equipped with a microphone - USB mouse wired mouse - Dual monitors are required (this can include laptop + 1 monitor) - Must provide proof of requirements via image submission & video conference validation Working Conditions This role operates in a professional environment (on-site or remote, depending on assignment). You’ll use standard office equipment including computers, phones, and communication tools. Safety Commitment Vivint maintains a strong culture of safety. Each employee is responsible for completing all required training and upholding safety standards, following all written and verbal directions, and reporting hazards promptly. Compensation Note Compensation reflects market cost of labor and may vary based on location, experience, and skillset. Base pay begins at $17.50 depending on geographical market adjustments. Ready to Build Your Career? Apply Today! If you’re a current employee, please notify your leader before applying. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Title: Cybersecurity Risk Analyst Location: Houston, TX, US, 77010 Company: NRG As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future! JOB SUMMARY: The Cybersecurity Risk Analyst supports the organization's cyber risk management program by identifying, assessing, documenting, and communicating cyber risk across systems, applications, technologies, and business initiatives. This role partners with Technology, Business, Enterprise Risk and other stakeholders to enable risk-informed decisions and practical risk treatment outcomes. The role is focused on internal cybersecurity risk assessments evaluating threats, vulnerabilities, control gaps, and business impact while helping stakeholders align on risk acceptance decisions consistent with organizational risk tolerance. Work is guided by the NIST CSF 2.0, with expected familiarity with FAIR and professional AI tools, as well as awareness of emerging technology risks and evolving cyber threats. This role is distinct from team responsibilities centered on third-party risk, vendor contracts, security surveys, or regulatory compliance. Essential Duties and Responsibilities: Cybersecurity Risk Assessment - Conduct cybersecurity risk assessments for systems, applications, infrastructure, technologies, projects, and business initiatives. - Identify, assess, analyze, and document cybersecurity threats, vulnerabilities, control gaps, exploitability considerations, and potential business impacts. - Evaluate inherent and residual cyber risk and develop clear, supportable risk statements, ratings, and recommendations. - Apply established cybersecurity risk assessment methodologies, frameworks, and reference materials, including FAIR and other relevant cyber risk analysis approaches. - Support practical and well-informed cyber risk treatment recommendations, including mitigation, remediation, transfer, avoidance, and acceptance. - Assist in identifying and documenting reasonable cyber risk acceptance positions aligned with business objectives, governance expectations, and organizational risk tolerance. Stakeholder Engagement and Risk Facilitation - Partner with stakeholders across Technology, Cybersecurity, Business, and Enterprise Risk to gather information and support effective cyber risk assessments. - Facilitate meetings, workshops, and working sessions to bring the right stakeholders together for risk identification, analysis, treatment, and acceptance discussions. - Build alignment across teams and help translate technical cybersecurity issues into clear business risk implications and decision points. - Coordinate with team members responsible for adjacent activities, including third-party risk management, compliance support, contract review, security surveys, and regulatory matters, while maintaining primary focus on internal cyber risk assessment and analysis. Vulnerability and Threat-Informed Risk Analysis - Work closely with vulnerability management and other cybersecurity teams to understand vulnerability exposure, remediation priorities, compensating controls, and the impact of technical findings on cyber risk. - Analyze vulnerability data, remediation status, exploitability, and exposure trends to inform cyber risk assessments and recommendations. - Maintain awareness of emerging cyber threats, attack techniques, threat actor activity, and technology developments that may affect the organization’s risk posture. Metrics, Reporting, and Program Support - Collect, organize, analyze, and report cybersecurity risk metrics, trends, and themes to support leadership reporting and program oversight. - Prepare clear and concise risk assessment documentation, reports, summaries, and presentations for technical and non-technical stakeholders. - Support the continuous improvement of cybersecurity risk assessment processes, templates, standards, and reporting practices. - Use approved AI-enabled tools responsibly to support cyber risk research, analysis, documentation, and operational efficiency in accordance with company requirements. - Incorporate considerations related to artificial intelligence, generative AI, and other emerging technology risks into cybersecurity risk assessments, as applicable. Working Conditions: - Hybrid. - Travel minimally. Minimum Requirements: - A bachelor’s degree in Cybersecurity, Information Technology, Information Systems, Risk Management, Business, or a related field is preferred but not required. - A minimum of five years of experience in cybersecurity, information security, cyber risk, technology risk, vulnerability management, IT audit, or a related discipline is essential. - Demonstrated experience performing cybersecurity or technology risk assessments is required. - Familiarity with the NIST Cybersecurity Framework (CSF) 2.0 is required. - Familiarity with FAIR and other recognized cybersecurity risk assessment methodologies, models, or reference resources are required. - Experience with vulnerability management concepts, processes, and reporting, including the ability to interpret vulnerability data in a risk context, is required. - Proficiency in Microsoft Office products, including Word, Excel, PowerPoint, and SharePoint, is expected. - Ability to effectively apply approved AI technologies such as CoPilot in a professional environment is expected. Additional Knowledge, Skills and Abilities: Technical & Domain Expertise: - Strong understanding of cybersecurity risk principles, threats, vulnerabilities, control environments, and risk treatment concepts. - Working knowledge of cybersecurity frameworks and references, including NIST CSF 2.0, and familiarity with related standards such as NIST 800-53, CIS Controls, ISO 27001, or COBIT. - Familiarity with cyber risk analysis methods such as FAIR; familiarity with quantitative risk analysis concepts, including Monte Carlo simulation, is preferred but not required. - Knowledge of vulnerability management practices and the ability to connect technical findings to broader business and cyber risk considerations. - Awareness of artificial intelligence, generative AI, and emerging technology risks, and the ability to incorporate those considerations into cyber risk assessments. - Experience in energy, utilities, critical infrastructure, or other highly regulated industries is preferred. - Knowledge of operational technology, industrial control systems, or energy generation and retail environments is preferred. Skills & Competencies: - Strong analytical, critical thinking, and problem-solving capabilities. - Effective stakeholder engagement and facilitation skills, with the ability to bring teams together and drive productive risk discussions. - Ability to gather, interpret, and present risk metrics and related data in a meaningful and actionable manner. - Strong written and verbal communication skills, including the ability to prepare professional documentation and communicate effectively with both technical and non-technical audiences. - Ability to translate complex cybersecurity issues into clear, concise, and business-relevant risk information. - Strong organizational skills and the ability to manage multiple priorities while delivering high-quality work within established deadlines. - Demonstrated ability to work collaboratively across Cybersecurity, Technology, Business, and Enterprise Risk teams. Physical Requirements: - From time to it may be required to move light computer equipment such as laptops. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Title: Director, Construction Project Management Location: Houston, TX, US, 77010 Department: Plant Operations Job Description: As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future! Job Summary The Director, Construction Project Management will direct and manage the execution of assigned utility-scale conventional, energy storage, or renewable construction power projects, or demolition projects of retired facilities. This position is responsible for daily project coordination of internal and external resources to support Safety, Environmental, Development, Engineering, Estimating, Supply Chain, Scheduling, Construction and Commissioning activities on-site, while delivering the project safely, on time, and within budget. Essential Duties & Responsibilities - Coordinate engineering, procurement, construction and commissioning of assigned projects in accordance with any applicable construction and financing agreements. - Provide oversight, monitoring, and approvals for engineering design, procurement, construction, inspection, commissioning, and testing of the Project including any value enhancements. - Ensure all required licenses and permits are obtained to support the Project. - Administer and enforce the obligations of each service provider under the construction and financing agreements. - Report to senior management on progress of projects and modifications that are required to be executed, and include key performance indicator metrics associated with safety, environmental, quality, schedule, and budget in accordance with department reporting standards. - Review progress reports, check on reported difficulties, and correct any safety violations or other deficiencies with the onsite EPC team. - Ensure delivery, installation and commissioning of equipment and material under the construction agreements. - Administer the project, project budget, and project schedule in accordance with company policies. - Monitor construction and commissioning activities are in compliance with all regulatory and environmental requirements. - Implement safety, environmental, budget, or schedule, corrective actions necessary throughout the lifecycle of the project. - Interface with federal, state, and local officials as well as neighbors of the project site as needed throughout the lifecycle of the project. - Prepare and distribute required monthly construction reports for internal management and any external financing entities. - Coordinate with energy management group for fuel supply and offtake during commissioning. - Coordinate training and commissioning support of the Operations’ team based upon the project schedule. - Create construction and commissioning project records and turnover such documentation to Operations. - Manage proper construction team oversight. Manage and lead multiple projects from preconstruction to closeout, ensuring delivery on time and within budget Requirements - Ability to inspect in-progress construction work, and to ensure compliance with contract documents, specifications, permits, and drawings - Ability to organize, plan, prioritize and manage multiple tasks and projects - Good oral, written and interpersonal skills with the ability to interface and coordinate work on a daily basis with other NRG divisions and external organizations - Demonstrated negotiation skills with clients, contractors, and vendors - Strong project management and organizational skills - Strong knowledge of construction means & methods - Ability to work independently and with minimal daily supervision - A practical, adaptable, innovative, collaborative, and solution-focused approach to issues Qualifications - Bachelor of Science Degree in engineering, construction or building science or relevant field of study. - Directly relevant experience over a sustained period of time may be considered a suitable replacement for the Bachelor’s Degree - Professional Engineer (PE), preferred but not required - 10+ years of experience leading large-scale construction projects for industrial facilities, - Experience with large scale projects ($1B+) - Experience/exposure in the power generation field preferred - Field experience related to the hazards associated with the work - Training in occupational health & safety and environmental regulation - Strong computer skills and proficiency with Microsoft Office products - Ability to read Primavera schedules and critical path analysis Physical Requirements: - Ability to work in office, plant and field environments. - Ability to use keyboard and computer at long intervals. - Ability to walk around construction and plant sites and spend time outdoors standing, bending, climbing and walking. Working Conditions: - Will work primarily in the field or at existing generating plants and at time in open office environment; ability to work remotely as required - Time worked outside of normal hours may be required as business needs dictate. - Travel time up to 100% may be required. Additional Knowledge, Skills and Abilities: - Demonstrated project management, leadership, influence, and communication skills - Ability to work effectively with others – respecting their abilities and concerns of cross-functional teams. - Ability to thrive in an environment of uncertainty inherent in project construction NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.

Title: Director, Development Location: Houston, TX, US, 77010 Department: Plant Operations Job Description: Job Summary: Direct and manage multiple new utility-scale gas fired power generation development projects from inception through commercial operation. The ideal candidate will manage all aspects of project development including land acquisition, concept design, fuel supply, electrical interconnection, environmental permitting, financing and community engagement. This role requires a strong understanding of energy infrastructure, competitive power markets and regulatory requirements. Excellent negotiation, communication, and project management skills are essential for success in this position. In addition to competitive base pay, this position is eligible for project completion bonuses, as well as annual and long-term incentive plans Essential Duties/Responsibilities: - Conceive and originate independent power plant development opportunities in response to unprecedented load growth primarily due to large new data centers. Specifically, NRG is looking to deploy capital through grid-scale gas fired generation, energy storage and other power supply technology projects in support of our industry-leading wholesale supply portfolio. - Serve as the team leader and manage all aspects of the day-to-day development process to ensure timely completion, as well as cost effective and competitive results - Coordinate key functions such as internal investment analyses, engineering/design, capital and operating cost estimates, project contract structuring, permitting activities and financial negotiations to create compelling supply proposals for new retail customers. - Proactively identify and manage project risks as they arise before they evolve into material threats to project integrity or commercial viability. - Monitor and report regularly on project progress to VP Business Development and NRG senior/executive management. Minimum Requirements: - B.S. in Business or Engineering - 8 years minimum relevant experience required in engineering, construction, financing and operations of electric generation facilities with at least 3 years in a project development role. - Knowledge of energy markets (ERCOT and PJM preferred) and energy-intensive C&I verticals - Fundamental technical understanding of current-day gas turbine combined cycle technologies, electrical interconnections, fuel supply arrangements, regulatory requirements and environmental, land use, tax and other factors influencing project feasibility Preferred Qualifications: - Electrical Engineering, Mechanical Engineering or Finance degree preferred. - Proforma financial modeling and analysis experience preferred. - Masters of Business Administration and/or Professional Engineer’s license is a plus Working Conditions: - Open office environment; ability to work remotely, in the field or at existing generating plants. - Time worked outside of normal hours may be required as business needs dictate. - Travel time up to 25% may be required. Additional Knowledge, Skills and Abilities: - Demonstrated project management, leadership, influence, and communication skills - Ability to work effectively with others – respecting their abilities and concerns of diverse cross-functional teams. - Ability to thrive in an environment of uncertainty inherent in project development Physical Requirements: - Ability to work in office, plant and field environments. - Ability to use keyboard and computer at long intervals. - Ability to walk around construction and plant sites and spend time outdoors standing, bending, and walking. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.

Title: Financial Analyst Location: Houston, TX, US, 77010 Work Type: Hybrid Department: Finance Job Description: As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future! As a Financial Analyst supporting the Retail business, you will own key forecasting, performance reporting, and financial modeling deliverables used by leaders to make day-to-day and strategic decisions. You will lead monthly reporting and variance analysis, translate financial and operational data into clear insights and recommendations, and partner with cross-functional teams to improve data quality, reporting processes, and business outcomes. This role is ideal for an analyst who is comfortable working with large datasets, building models, and communicating findings to a range of stakeholders. Essential Duties/Responsibilities: - Develop and maintain complex financial models that forecast detailed profit and loss, cash flows, and balance sheets - Work closely with the Retail teams to determine appropriate modeling assumptions and ensure they are reasonable and accurate - Prepare monthly & annual presentations for Retail leadership including creating and/or updating graphs and charts for financial and non-financial data - Gather, analyze, prepare, and summarize recommendations for financial plans, acquisition activity, future requirements, operating forecasts, etc. - Prepares monthly variance analyses - Assist in the development of standardized reporting of key performance indicators that will be reported in monthly scorecards - Foster relationships with various departments within NRG while continually seeking opportunities to improve processes - Partner with various departments to resolve technical issues affecting financial analyses - Monitors effectiveness of business processes, conducts analysis, makes recommendations, and coordinates implementation for system and process improvements - Participate in and complete special projects as assigned by management Minimum Requirements: - Bachelor’s degree in business, finance or accounting from an accredited college or university - Expertise in ERP systems (Oracle, SAP), Microsoft Office Suite (e.g. advanced Excel) and other financial reporting tools Preferred Qualifications: - 2-5 years of finance experience within the energy industry or a shared services model - Proficiency in SQL for data extraction and reporting Skills/Competencies: - Works independently using initiative and self-motivation - Strong analytical and problem-solving skills - Excels in quickly conceptualizing data to make decisions to take appropriate action - Good written skills to document processes, policies and procedures - Ability to work effectively in a team-oriented environment - Proficient in communicating to a wide range of audiences in both written and oral form - Comfortably handles risk and uncertainty Working Conditions: - Hybrid work schedule; (4 days a week onsite/1 day remote) - Open office environment - Standard business hours; however additional flexibility is expected during key forecasting and reporting cycles to meet business deadlines - Limited travel if any

Title: SEO & AEO Analyst Location: Houston United States Job Description: Company: NRG As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future! Job Summary: We’re looking for a motivated and detail-oriented SEO & AEO Analyst to join our SEO & Content Marketing team. In this role, you will work closely with the SEO & Content Marketing leader and cross‑functional partners. The SEO & AEO Analyst plays a critical role in supporting organic search performance, analytics, and insights across multiple brands. This position is responsible for gathering, analyzing, and synthesizing data from enterprise analytics tools to evaluate organic search performance, uncover opportunities, and support content strategy. The ideal candidate brings strong analytical thinking, familiarity with SEO/AEO platforms, and an ability to translate complex data into clear, actionable recommendations. This role also monitors emerging online conversations on platforms like Reddit to identify trends, customer questions and brand opportunities. The SEO & AEO Analyst partners closely with cross‑functional marketing teams to ensure insights influence campaign strategies, content planning, and customer journeys. Essential Duties/Responsibilities: - Analyze organic search performance across GA4, Adobe CJA, BrightEdge, and related platforms to uncover trends, insights, and opportunities. - Create dashboards, recurring reports, and ad‑hoc analyses that summarize key metrics for organic search traffic, engagement, conversions and visibility. - Conduct keyword gap analysis, competitor monitoring, and performance reviews across Reliant, Direct Energy, and Green Mountain Energy. - Identify structured data and schema opportunities and partner with the web team on implementation to improve AEO visibility. - Monitor Reddit and other online communities to identify trending topics, audience questions, and new content opportunities. - Summarize online sentiment insights and translate them into SEO and content recommendations. - Collaborate with analytics, paid media, content, and brand teams to align SEO insights with broader marketing strategies. - Assist in identifying content gaps and underperforming pages to support optimization and refresh cycles. - Contribute to AI‑informed recommendations that enhance visibility, relevance, and engagement across channels. - Use AI to identify search intent patterns, topic gaps, and semantic opportunities at scale. - Provide analytical support to personalization stakeholders by evaluating content performance, metadata quality and audience behavior patterns that inform personalized journey planning. - Maintain awareness of search engine updates, industry changes, and emerging SEO best practices. - Support the SEO & Content team with ongoing tasks and evolving business needs. Working Conditions: - Hybrid 4 days/week in the Houston office - Open office environment - Occasional overtime as needed Minimum Requirements: - Bachelor’s degree in Marketing, Communications, Digital Media, Business, Data Analytics, or a related field - 3 – 5 years of experience with SEO platforms such as GA4, Adobe Customer Journey Analytics, and BrightEdge - Strong comfort working with data, spreadsheets and reporting tools - Ability to manage multiple projects in a fast‑paced environment - Strong verbal and written communication skills Preferred Qualifications: - Hands‑on experience with AEO tools or structured data implementation - Experience analyzing Reddit conversations or online community behavior - Familiarity with SEO methodologies, keyword analysis, and competitive research - Basic understanding of HTML and web publishing Additional Knowledge, Skills, and Abilities: - Highly analytical with an ability to turn data into actionable insights - Organized, process‑oriented and detail‑focused - Comfortable collaborating with cross‑functional teams - Curiosity for customer behavior and digital trends - Self‑starter with strong documentation and follow-through skills Physical Requirements: - Lifting, bending, sitting, reaching, standing, manual dexterity may be necessary NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.