NextStep

Role Description As Commercial Operations Director, you will own the systems, processes, and analytical frameworks that power the revenue organisation. You will be the connective tissue between Sales, Marketing, Customer Success, and Finance, ensuring the commercial team has the data, tools, and operational support to perform at its best. This is a strategic and operational role in equal measure. What You'll Do - Own the commercial operations stack, including CRM architecture, sales process design, pipeline governance, and forecasting frameworks. - Build and maintain the reporting and analytics infrastructure that gives the leadership team real-time visibility into revenue performance, funnel health, and customer retention. - Lead the annual commercial planning process, working with Sales, Marketing, and Finance to set targets, allocate headcount, and model growth scenarios. - Drive process improvement across the commercial team, identifying bottlenecks, improving conversion rates, and reducing friction at each stage of the funnel. - Partner with the CFO on pricing model design, contract structure, and commercial policy. Qualifications - 8–12 years of experience in revenue operations, commercial operations, or sales strategy, with a track record of building scalable commercial infrastructure in a B2B SaaS or technology business. - Deep knowledge of CRM systems (Salesforce preferred) and commercial analytics tooling. - Analytically rigorous, comfortable building complex models and translating data into clear commercial recommendations. - Operationally excellent, able to design processes that scale and hold up under growth pressure. - Experience in HR technology, workforce analytics, or enterprise SaaS is a strong advantage. Benefits - Base salary of £110,000 – £135,000, depending on experience. - Annual performance bonus. - Equity options in a high-growth, venture-backed business. - 100% remote - work from anywhere in the UK, with quarterly in-person sessions in London. Company Description Our client is a Series B B2B technology company headquartered in London, providing workforce intelligence and labour market analytics to enterprise HR and talent acquisition teams across the UK, Europe, and Australia. With £22m ARR, 110 employees, and an NRR above 120%, the business has strong product-market fit and is now investing in the commercial infrastructure (processes, systems, and data) that will allow it to scale the revenue function without losing efficiency or quality.

Role Description As Director of New Ventures, you will be responsible for the full lifecycle of new business creation, from opportunity identification and business case development through to incubation, launch, and early-stage scaling. You will operate as an entrepreneur within a well-resourced institution, with the mandate and budget to build things that matter. What You'll Do - Identify and evaluate new business opportunities adjacent to the group's core markets — assessing market size, competitive dynamics, and strategic fit. - Develop and pressure-test business cases for the most promising opportunities, working with Finance, Legal, and Technology to assess feasibility and resource requirements. - Lead the build phase for approved ventures, hiring founding teams, defining the product and commercial model, and managing the path to initial revenue. - Manage a portfolio of ventures at different stages simultaneously, allocating attention and resources appropriately across the pipeline. - Report progress and risk to the Group CEO and CSO, and represent the ventures unit at the Board level. Qualifications - 10–14 years of experience spanning strategy consulting, venture capital, or corporate innovation, with direct experience building or scaling new businesses. - Entrepreneurial instinct combined with the rigour to operate inside a large institution (comfortable navigating both). - Strong business case and financial modelling skills; able to make a credible investment argument for resource allocation. - Track record of taking an idea from concept to commercial reality, whether inside a corporate or independently. - Experience in financial services, insurtech, or fintech is a meaningful advantage. Benefits - Base salary of £130,000 – £160,000, depending on experience. - Annual performance bonus with upside tied to venture milestones. - Equity or phantom equity in successful ventures. - 100% remote - work from anywhere in the UK, with monthly sessions in London.

As Strategic Projects Lead, you'll take the company's most important initiatives from "good idea" to "actually happening." You will: Own 3-5 make-or-break projects at any time, including launching new products, entering new markets, or restructuring operations Work directly with the CEO and leadership team to scope what success looks like and how to get there Pull together the right people from across the company and keep them focused on what matters Build the business case and financial models that justify why the project is worth doing Run project workstreams, track milestones, and adjust plans when reality hits Spot the issues that will derail the project in two months and solve them today Present progress and recommendations to the Board and executive team Turn one-off projects into repeatable processes that the company can use again