Nextail

Role Description We’re hiring a Customer Value Manager to own the full customer lifecycle for a portfolio of retail clients—from onboarding through adoption, value realization, and renewal readiness. You will act as the main operational contact, ensuring customers successfully adopt the platform, achieve measurable impact, and are fully prepared for renewals. You’ll also lead onboarding as a functional project manager before transitioning accounts into steady-state success management. Key Responsibilities - Onboarding & Implementation - Lead discovery workshops to understand customer processes and needs - Define adoption plans, KPIs, and success metrics - Own project planning, timelines, risks, and stakeholder coordination - Deliver training, enablement, and rollout coordination - Ensure successful go-live and manage change - Transition accounts to steady-state management - Account Management & Adoption - Drive product adoption and improve account health - Track usage, engagement, and success metrics - Maintain and update Success Plans - Run regular governance and business reviews - Execute improvement actions (training, re-engagement, etc.) - Renewal & Expansion - Prepare renewal materials with impact and value metrics - Support Account Management with renewal evidence - Identify and flag expansion opportunities - Maintain risk tracking and mitigation plans Qualifications - 2–4 years in Customer Success or Account Management (B2B SaaS) - Experience with onboarding or implementation projects - Strong project management skills - Ability to interpret usage/adoption data into insights - Experience running trainings or enablement sessions - Strong communication and stakeholder management - Fluent English Preferred - End-to-end customer lifecycle experience - Experience in startups or scale-ups - Retail, fashion, or supply chain knowledge - Additional languages (French, Italian, Russian, etc.) - Spanish is a plus Benefits - Own the full customer journey and impact outcomes end-to-end - Work with global retail and fashion brands - High ownership and autonomy - Remote-first, collaborative culture Company Description Nextail drives value in the fashion industry through in-season merchandising solutions. With over a decade of experience, we combine AI/ML forecasting models and an optimization engine to help retailers make faster, smarter merchandising decisions and improve financial performance.

Role Description We are seeking a Data Scientist with experience to join our Data Science team. This new team member will play a crucial role in developing data science solutions from conception to implementation as we continue to enhance the world of retail and make it more sustainable. At Nextail, we empower retailers to create better experiences while using fewer of the world's resources by selling more with less inventory. Nextail’s cloud-based platform uses artificial intelligence, prescriptive analytics, and optimization to deliver agile merchandising decisions. To date, we are working with global retailers like River Island, Guess, Flying Tiger, or Pepe Jeans. Key Responsibilities - Developing Solutions: Contributing to the development of data science solutions from idea to maturity, with a main focus on demand forecasting and optimization models. - Collaborating: Working closely with product managers, developers, data engineers, and business experts to solve end-to-end problems. - Applying Techniques: Utilizing data science techniques including ML, SQL, optimization, simulation, and visualization to address business challenges. - Learning and Growing: Embracing a culture of continuous learning and growth, staying up-to-date with the latest methodologies and best practices in data science. - Analyzing and Communicating: Analyzing and understanding complex data, extracting insights, and effectively communicating findings to stakeholders. - Supporting Operations: Monitoring models in production, measuring their impact on the business, and iterating to improve performance over time. Qualifications - Experience: At least 3-4 years of experience working as a data scientist, or in a related field. - Education: Background in computer science or a related field. - Programming Skills: Proficiency in programming languages, Python is a must. Solid understanding of software engineering best practices, including GIT and CI/CD. - Technologies: Familiarity with tools such as Notebooks, Databricks, databases, and Snowflake (a plus). - Machine Learning: Experience in deploying machine learning models in production (our main operating model is LightGBM). - Language Skills: High proficiency in English. - Adaptability: Ability to thrive in a fast-paced, dynamic environment and willingness to learn new technologies and methodologies. Benefits - A highly innovative and fast-paced environment with a mix of business profiles, IT geeks, data scientists, and fashion enthusiasts. - High flexibility: Empowered to organize time as they see fit without jeopardizing the time or work of colleagues. - Remote-first philosophy: A mix of remote and/or office-based environments around the world. - Diversity on all levels: Work alongside tech geniuses, data science magicians, and fashionistas. - The laptop of your choice: Work with the tools that are most comfortable for you! - Flexible compensation plan: Competitive salary as well as company equity. - Learning allowance: A dedicated individual budget for training and self-development to enhance your skillset. Company Description Nextail is an equal-opportunity employer. We are committed to fostering an inclusive environment regardless of race, color, ancestry, religion, gender, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. What makes Nextail, Nextail? Our values guide how we work, grow, and succeed together: - From Start to Success – We own it from start to finish. - Their Shoes, Our Path – Customer success guides our path. - Nextcellence – We raise the bar every day. - We Care – People matter here. - Less, and Better – Simple solutions, real impact. - Speak Freely, Listen Openly – Open minds. Honest conversations.

Role Description You will be the core operator of Finance at Nextail, owning the full monthly close cycle, forecasting, and the day-to-day financial operations of the company. You'll work closely with the Head of Finance and collaborate cross-functionally with other departments and leadership. This is a high-ownership role for someone who is rigorous, proactive, and comfortable navigating both operational detail and strategic context. - Monthly close & forecasting — Own the end-to-end monthly close process, including journal entries, reconciliations, and variance analysis. Maintain and update rolling forecasts. - Financial reporting & audit — Prepare internal and external financial reports, support the annual accounts process, and act as point of contact for auditors. - Accounting & bookkeeping — Record and review accounting entries in Holded, maintain the general ledger, and ensure compliance with Spanish GAAP (PGC). - Client billing & collections — Manage the full invoice-to-cash cycle. - Treasury & cash flow — Monitor treasury positions, prepare cash flow forecasts. - Ad hoc finance support — Contribute to contract reviews, commission calculations, KYB processes, and strategic finance projects as the business evolves. Qualifications - Strong analytical skills and attention to detail. - Proficiency in financial software and tools. - Experience in financial reporting and auditing. - Knowledge of Spanish GAAP (PGC). Requirements - Proven experience in finance or accounting roles. - Ability to work collaboratively across departments. - Strong communication skills. - Proactive and rigorous approach to financial operations. Benefits - Dynamic and ambitious team environment. - Career development opportunities. - Hands-on learning from senior sales leaders. - Collaborative environment for skill growth and business impact. Company Description Nextail drives business value in the fashion industry with its in-season merchandising solutions. With its rich Spanish and fashion heritage, Nextail has been transforming the industry for over a decade. Our AI/ML fashion-specific prediction models and global optimization engine, combined with our dedicated team of experts, guarantee financial impact. - Embed fashion-retail best practices into every part of our platform. - Challenge the status quo and actively support customers in making faster, smarter merchandising decisions.