New York Public Library

Title: Floating Library Information Assistant - West Bronx Network (Part-Time) Location: Bronx United States Department Branch Libraries Employment Type Part Time Location Bronx Workplace type Onsite Compensation $25,214 / year Reporting To Angelina Alicea Job Description: OverviewThe New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL's neighborhood libraries in the Bronx, Manhattan, and Staten Island-many of which date to Andrew Carnegie's visionary philanthropy at the turn of the 20th century-are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials. The Library is seeking a Part-Time Library Information Assistant to provide service to patrons of all ages within the West Bronx Neighborhood Library Network. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones. The Part-Time Library Information Assistant will be assigned to work at various locations within the West Bronx Library Network. The West Bronx Neighborhood Library Network consists of the following 12 neighborhood libraries - Francis Martin, Grand Concourse, High Bridge, Jerome Park, Kingsbridge, Melrose, Mosholu, Riverdale, Sedgwick, Spuyten Duyvil, Van Cortlandt, and Woodlawn Heights. Key ResponsibilitiesUnder the general supervision of the Library Manager, a Library Information Assistant:Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resourcesAnswers questions from the public in person, over the telephone and electronicallyPerforms community outreach to promote and increase public participation and use of library servicesAssists in planning and delivering library programs for children, teens and/or adultsInstructs patrons on the use of the Internet, computer applications and other Library servicesAssists with fines & fees management, collection development/weeding, reserves and opening/closing proceduresEnsures patrons follow library policies and proceduresMay take responsibility for the facility, staff and operations in the absence of the Library ManagerPerforms other related duties as required Overview The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL's neighborhood libraries in the Bronx, Manhattan, and Staten Island-many of which date to Andrew Carnegie's visionary philanthropy at the turn of the 20th century-are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials. The Library is seeking a Part-Time Library Information Assistant to provide service to patrons of all ages within the West Bronx Neighborhood Library Network. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones. The Part-Time Library Information Assistant will be assigned to work at various locations within the West Bronx Library Network. The West Bronx Neighborhood Library Network consists of the following 12 neighborhood libraries - Francis Martin, Grand Concourse, High Bridge, Jerome Park, Kingsbridge, Melrose, Mosholu, Riverdale, Sedgwick, Spuyten Duyvil, Van Cortlandt, and Woodlawn Heights. Key Responsibilities Under the general supervision of the Library Manager, a Library Information Assistant: - Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources - Answers questions from the public in person, over the telephone and electronically - Performs community outreach to promote and increase public participation and use of library services - Assists in planning and delivering library programs for children, teens and/or adults - Instructs patrons on the use of the Internet, computer applications and other Library services - Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures - Ensures patrons follow library policies and procedures - May take responsibility for the facility, staff and operations in the absence of the Library Manager - Performs other related duties as required Required Education, Experience & Skills Required Education & Certifications - Bachelor's degree required, preferably with a strong, well-rounded liberal arts background Required Experience - Experience creating, conducting and/or participating in community training, programming and outreach preferred - Experience working with all ages preferred Required Skills - Successfully demonstrated public service experience with the ability to work well with a diverse patronage - Demonstrated interpersonal, oral, and written communication skills - Successfully demonstrated ability to work as part of a team - Appreciation of literature and desire to encourage reading in others - Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously - Strong computer and other related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs and e-reader devices - Demonstrated knowledge of computer services including on-line searching, social media and reference resources and databases Managerial/Supervisory Responsibilities: - May temporarily oversee the library in the absence of the Library Manager More Our Core Values: - Be Helpful to patrons and colleagues - Be Resourceful in solving problems - Be Curious in all aspects of your work - Be Welcoming and Inclusive Work Environment - Public service library Physical Duties: - Lifting up to 15 lbs. - Sitting and standing for periods of time - Daily use of a computer Physical Required? No Union/Non Union Local 1930 FLSA Status Non-Exempt Schedule 17.5 hours per week, Monday - Saturday, Mornings, Evenings and Weekends as required This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed. The New York Public Library Salary Statement At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies. Union Salaries are determined by collective bargaining agreement(s).

Title: Library Page - Aguilar Library Location: Manhattan United States Department Branch Libraries Employment Type Part Time Location Aguilar Library Workplace type Onsite Compensation $17.00 / hour Job Description: Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way. The library page position is scheduled for 10 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way. The library page position is scheduled for 10 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change. Key Responsibilities Under the direction of a Page supervisor, the Library Page: - Projects a positive and courteous attitude to the public by providing exceptional customer service - Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically - Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance - Assists patrons with basic computer, internet and audio/visual equipment usage - Locates and prepares library materials requested by patrons - Assists staff with checking materials for damage and removing them from the shelves - Helps set up public spaces for events and programs - Performs other related tasks as needed Skills Knowledge & Expertise - Current enrollment in a degree program at an accredited school - Proper employment certificate for minors under 18 as required by NYS law - Ability to accurately and efficiently sort and arrange items in alphanumeric order - Strong organizational skills and ability to follow detailed instruction in a fast-paced environment - Excellent customer service skills and the ability to work with a diverse patronage - Superb interpersonal and communication skills - Strong problem-solving skills - Demonstrated ability to work as part of a team - Demonstrated reliability and professionalism - Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications Preferred Qualifications - Ability to troubleshoot basic computer and printer issues preferred - Experience with eReaders and library technologies preferred - Ability to speak foreign languages preferred More NYPL Core Values: - Be Helpful to patrons and colleagues - Be Resourceful in solving problems - Be Curious in all aspects of your work - Be Welcoming and Inclusive Work Environment - Public service library Physical Duties - Moderate lifting required (up to 25 lbs) - Pushing book trucks Pre-Placement Physical Required? No Schedule Part time 10 hours to be scheduled during regular branch hours. This position will be temporary at Countee Cullen Library until Aguilar Library reopens.