NetVendor

• Write maintainable, scalable, and well-tested code. • Analyze, diagnose, and modify existing software to correct errors, adapt to new workflows, or improve performance. • Analyze user needs and requirements to determine feasibility of design within time and cost constraints. • Develop new features and functionality according to requirements, while maintaining high quality and low defect rates. • Work with other team members to create and evaluate estimates for development efforts based on stakeholder requirements. • Aid testers and support personnel as needed to troubleshoot the root cause of system issues. • Additional responsibilities as assigned.

• Provide essential day-to-day support across a broad range of human resources functions • Serve as one point of contact for employees at all levels and act as an operational partner to the HR Manager • Support talent acquisition efforts including posting jobs, conducting initial screenings, and scheduling interviews • Coordinate and facilitate the new hire onboarding process • Serve as a resource for benefits administration and inquiries • Maintain employee records in the HRIS and support compliance efforts • Assist in coordinating employee recognition programs and engagement activities • Support HR Manager during sensitive employee matters and other duties as assigned

• Develop and manage NetVendor’s annual event strategy aligned to ICP and revenue targets • Prioritize high-impact industry events (NAA, regional associations, risk/compliance conferences, etc.) • Define event objectives: awareness, meetings booked, pipeline sourced, customer expansion • Influence leadership investment decisions based on event ROI and pipeline impact • Align GTM teams (Sales, BDRs, RevOps, Marketing) around standardized event playbooks • Drive accountability for pre-event account engagement and meeting-setting execution • Create repeatable GTM “pod” activation around key events (AE + BDR + Marketing coordination) • Ensure clear role definition across teams for pre/during/post event activities • Lead post-event pipeline review sessions with Sales to measure impact and course-correct • Build structured pre-event, onsite, and post-event campaigns in partnership with Sales • Drive meeting-setting programs before events (email, LinkedIn, SDR coordination) • Ensure every event has defined target account lists and outreach strategy • Track marketing-sourced and marketing-influenced pipeline from each event • Own logistics, vendors, timelines, and execution for trade shows • Ensure brand presence reflects our positioning: “Vendor Management Built on Compliance” • Coordinate speaking submissions and thought leadership opportunities • Manage promotional materials, signage, and demo support • Execute executive dinners, regional roundtables, and customer events • Support targeted ABM initiatives tied to key verticals • Partner with Sales to activate local opportunities in priority markets • Establish event KPIs tied directly to pipeline and revenue • Report on: Meetings set, Opportunities created, Pipeline generated, Cost per opportunity, ROI by event • Continuously refine event mix based on performance data

• Own relationships across sales and leadership within assigned PMS partners • Develop quarterly partner business plans with defined pipeline goals • Conduct regular partner business reviews focused on revenue opportunity • Identify shared target accounts and drive coordinated co-selling efforts • Increase partner-influenced and partner-sourced pipeline • Facilitate introductions between partner reps and NetVendor sales • Identify opportunities where partner alignment strengthens deal positioning • Coordinate joint account strategies with internal sales leadership • Track and report pipeline growth by partner • Train partner sales and account teams on NetVendor’s value proposition • Ensure partner reps understand when and how to position NetVendor • Keep NetVendor top-of-mind within partner sales organizations • Develop partner-facing messaging and simple enablement materials • Create repeatable referral and co-selling pathways • Collaborate with Marketing to execute joint webinars, campaigns, and case studies • Identify industry events or conferences for joint presence • Drive measurable pipeline outcomes from joint initiatives • Serve as the internal expert on assigned partners and their go-to-market motions • Keep Sales informed about partner priorities and strategic initiatives • Ensure reps can confidently articulate the joint value proposition • Partner with Revenue Enablement to embed partner messaging into onboarding and training • Identify opportunities where partner positioning accelerates sales cycles

• Design and manage structured 30/60/90-day onboarding programs for AEs and BDRs • Define ramp milestones tied to time-to-first SQL and first closed-won • Build certification programs for discovery, demo, and pricing conversations • Continuously improve ramp speed and new hire productivity • Maintain and evolve sales playbooks and onboarding materials • Define and enforce clear stage exit criteria in CRM • Ensure alignment between documented sales process and actual rep behavior • Conduct regular pipeline audits to improve qualification, next steps, and deal progression • Improve stage conversion rates and reduce opportunity aging • Partner with RevOps to improve data integrity and reporting reliability • Regularly analyze sales calls in Gong/Jimminy to identify coaching themes and systemic gaps • Assess discovery quality, objection handling, multithreading, and pricing discipline • Translate insights into targeted enablement programs and coaching frameworks • Own and facilitate weekly revenue enablement sessions • Develop a rolling enablement roadmap informed by pipeline data, win/loss trends, and call analysis • Coordinate cross-functional contributors (Product, Marketing, CS, Leadership) • Ensure enablement drives measurable behavior change—not just knowledge transfer • Lead internal enablement for new product launches • Update ICP definitions, positioning, discovery guides, and competitive messaging • Certify reps before active selling • Monitor adoption, pipeline creation, and stage conversion post-launch • Create structured feedback loops between Sales and Product • Own planning and execution of two annual revenue team offsites • Design agendas focused on performance acceleration, skill development, and strategic alignment • Partner with CRO and leadership to translate company strategy into actionable field execution • Ensure clear follow-through and measurable outcomes from offsite initiatives

• Drive outbound pipeline generation by identifying high-potential prospects, crafting personalized outreach, and securing qualified meetings for the sales team. • Qualify and nurture inbound leads to assess fit and readiness, routing high-quality leads to the Account Executives. • Research prospective accounts and key decision-makers to identify opportunities and craft tailored outreach strategies. • Schedule qualified meetings for Account Executives to drive revenue growth. • Collaborate closely with the marketing and sales teams to ensure a seamless go-to-market approach and improve lead conversion rates. • Maintain accurate and up-to-date records in HubSpot, leveraging tools like ZoomInfo and LinkedIn Sales Navigator for prospecting. • Consistently meet or exceed activity and meeting metrics, contributing to the overall success of the sales team.

About NetVendor NetVendor is the leading solution for property management professionals seeking to simplify vendor relationships and streamline maintenance operations. Our comprehensive suite of software products empowers clients to ensure vendor compliance, optimize maintenance operations, and facilitate seamless bidding, all with a commitment to professionalism, precision, and trust. About the Role The Strategic Partnerships Manager will own and grow key PMS partnerships, transforming existing integration relationships into measurable revenue impact. This role is responsible for building deep relationships within partner organizations, activating partner sales teams, driving co-marketing initiatives, and increasing partner-influenced pipeline. The ideal candidate is commercially minded and focused on generating revenue, not just maintaining partnerships. Key Responsibilities Strategic Partner Ownership (Key PMS Partners) - Own relationships across sales and leadership within assigned PMS partners - Develop quarterly partner business plans with defined pipeline goals - Conduct regular partner business reviews focused on revenue opportunity - Identify shared target accounts and drive coordinated co-selling efforts - Build internal champions within partner sales organizations Partner-Driven Pipeline Development - Increase partner-influenced and partner-sourced pipeline - Facilitate introductions between partner reps and NetVendor sales - Identify opportunities where partner alignment strengthens deal positioning - Coordinate joint account strategies with internal sales leadership - Track and report pipeline growth by partner Partner Sales Enablement - Train partner sales and account teams on NetVendor’s value proposition - Ensure partner reps understand when and how to position NetVendor - Keep NetVendor top-of-mind within partner sales organizations - Develop partner-facing messaging and simple enablement materials - Create repeatable referral and co-selling pathways Co-Marketing & Field Activation - Collaborate with Marketing to execute joint webinars, campaigns, and case studies - Identify industry events or conferences for joint presence - Drive measurable pipeline outcomes from joint initiatives - Ensure partner GTM efforts align with NetVendor’s ICP and priorities Internal Sales Alignment - Serve as the internal expert on assigned partners and their go-to-market motions - Keep Sales informed about partner priorities and strategic initiatives - Ensure reps can confidently articulate the joint value proposition - Partner with Revenue Enablement to embed partner messaging into onboarding and training - Identify opportunities where partner positioning accelerates sales cycles Qualifications & Experience - 5–8+ years of experience in partnerships, business development, or strategic account management in B2B SaaS - Demonstrated ability to drive pipeline or revenue through partnerships - Experience working with large, complex organizations - Strong executive presence and relationship-building skills - Experience enabling external sales teams - Proven ability to develop and execute joint go-to-market plans - Comfortable working cross-functionally across Sales and Marketing - Highly organized and outcome-oriented Who We’re Looking For - Revenue-first mindset - Comfortable asking partners for pipeline contribution - Skilled at navigating and influencing large partner organizations - Strong operator who can translate strategy into measurable activity - Proactive and self-directed - Accountable for revenue impact NetVendor’s Benefits Package - Medical, dental, and vision insurance - HSA, FSA, and DCFSA - Long- and short-term disability insurance - Free basic life insurance - Generous paid time off policy - Paid holidays: 7 per year + 1 floating holiday - Maternity Leave - 401(k) with company match - Employee Assistance Program Location United States (Remote) Department Sales Employment Type Full Time Exempt

• Manage day-to-day communication with our clients and collaborate with internal teams as needed to process client requests • Build relationships with our clients to ensure NetVendor is providing the right support to retain clients • Maintain and grow client relationships while ensuring their needs are met effectively • Address and resolve any issues or concerns that arise, ensuring satisfaction and smooth operations • Manage client expectations and align them with company capabilities to ensure realistic goals and successful outcomes • Work closely with other departments to gather information and ensure projects are delivered successfully • Analyze reports to pinpoint factors contributing to low compliance, with the objective of enhancing overall compliance rates • Additional responsibilities as assigned

• Design, develop, and maintain AI-powered features and integrations across our platform, leveraging AWS Bedrock and related AWS AI/ML services. • Evaluate and select appropriate foundation models for specific business problems such as document analysis, intelligent matching, text extraction, and workflow automation. • Write maintainable, scalable, and well-tested code that integrates AI capabilities into existing application workflows. • Build and optimize prompt engineering strategies, retrieval-augmented generation (RAG) pipelines, and other techniques to maximize model accuracy and reliability. • Analyze, diagnose, and modify existing software to correct errors, adapt to new workflows, or improve performance. • Collaborate with product managers and stakeholders to identify processes that can benefit from AI automation and determine feasibility within time and cost constraints. • Establish best practices for AI integration including monitoring, cost management, evaluation frameworks, and responsible AI usage. • Work with other team members to create and evaluate estimates for development efforts based on stakeholder requirements. • Aid testers and support personnel as needed to troubleshoot the root cause of system issues. • Stay current with developments in AI/ML, foundation models, and AWS AI services, and advocate for their adoption where appropriate. • Additional responsibilities as assigned.

• You'll build and own the foundation that our engineering team ships on every day. • Design, deploy, and manage AWS infrastructure: EC2, ECS/Fargate, RDS, DynamoDB, ElastiCache, S3, CloudFront, and more. • Implement and evolve our Infrastructure as Code practices. • Build and maintain CI/CD pipelines using GitHub Actions. • Configure IAM roles, policies, and least-privilege access. • Enforce tagging, cost controls, and guardrails across environments. • Design for resilience — redundancy, backups, and multi-AZ or multi-region strategies where appropriate. • Set up CloudWatch and Datadog metrics, dashboards, and monitors/alarms. • Establish backup, recovery, and disaster recovery strategies. • Work with the Head of Security to ensure the appropriate controls and tests (automated via Vanta) are in place to meet the goals of the security program. • Architect and automate well-separated environments for Dev, QA/Test, Staging, and Production.