NAVEX Global

Title: Manager, Customer Education Location: United States Job Description: At NAVEX, we're transforming the world-making it safer, more ethical, and ensuring every voice is heard. That's real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose - as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right. NAVEX provides a full suite of integrated risk and compliance management software products. We're an industry leader with exciting plans to continue growing, and we're looking for an experienced, driven, enthusiastic manager to be a part of this growth! If you've been looking for a company where you can feel like the products are making a positive impact in the world, then look no further! We help companies build ethical workplace cultures. You will be part of an incredibly talented team who live and breathe customer education-from world-class software documentation to engaging online learning experiences. As the Manager of Customer Education, you will lead a team of Technical Writers and Learning Consultants who create both internal and customer-facing product documentation and training courses. Your team ensures stakeholders not only understand how to use NAVEX products but also gain the knowledge and confidence to get the most value from them. Help us tell the story of the amazing stuff we're building-through content that informs, teaches, and inspires! You'll thrive in this remote role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what's next! What you'll get: Meaningful Purpose. Your work helps organizations operate with integrity and protect their people-at a scale few companies can match. High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You'll be trusted with real ownership and supported to do the best work of your career. Candid, Supportive Culture. We communicate openly, challenge ideas-not people-and value teammates who embrace bold thinking and continuous improvement. Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth. Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact. What you'll do: Manage the day-to-day operations of a team comprised of Technical Writers and Learning Consultants Research and deploy best in class technology tools to ensure the most efficient and highest quality content delivery possible Deliver engaging technical documentation and training courses to help our customers successfully use their software Ensure content is optimized for both human and AI utilization Measure and maximize content's customer impact Coach, mentor and inspire staff with a focus on individual development, employee satisfaction, and retention Provide clear individual and team goals, ensuring each team member understands their role, making changes when necessary and proactively addressing performance issues Track work across multiple products with dynamic schedules, ensuring on time content delivery Collaborate cross-functionally with various stakeholders, including Product Management, Engineering, Customer Success and Services teams We have great tools, and even greater people, and we're hopeful you can show us ways to use them even more efficiently to help communicate what's coming with our products! What you'll bring: 5+ years of experience as a Technical Writer or Instructional Designer 3+ years of proven people management experience or effectively managing and leading a team of direct reports Excellent written and verbal communication skills Experience with Jira, Sharepoint and Salesforce. Experience with MadCap Flare and Videate is a plus Ability to connect the dots and tell our story to customers across multiple products Strong problem-solving and organizational skills Strong stakeholder management and project management skills with demonstrated ability to manage multiple projects simultaneously and in a fast-paced environment Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes Fuel performance and outcomes. Leverage your job competencies and champion NAVEX's core values Our side of the deal: We'll be clear, we'll move fast, and we'll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make-and we commit to doing that every step of the way. The starting pay for this role is $125,000 per annum with a 5% MBO. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.

Principal Software Engineer Req #171 Virtual•United States Job Description At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right. You will join our Product Engineering team that shares a passion for writing great code, embracing new technologies and delivering powerful products within our integrated risk and compliance management platform that helps our customers protect their reputation and bottom line. As our Principal Software Engineer at NAVEX, you will have ample opportunity to invest in innovative product development and tool research, mentor team members, grow your career and tag your name to amazingly cool products, all while balancing your life priorities. You will thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what's next. What you’ll get: - Meaningful Purpose. Your work helps organizations operate with integrity and protect their people—at a scale few companies can match. - High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career. - Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement. - Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth. - Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact. What you’ll do: - Technical leader that will work with multiple teams on designing modern application architectures - Lead technical elaboration and technical design sessions to understand and refine requirements to be implemented - Demonstrate a strong interest in Generative AI and the ability to evaluate and apply emerging capabilities in a practical, responsible, and business-aligned manner - Collaborate with scrum team members during sprint planning and daily standups and share your accomplishments during sprint reviews - Provide constructive and honest feedback during code reviews and sprint retrospectives - Mentor senior software developers - Partner with Enterprise Architects to design our services What you’ll need: - 12+ years full-stack software development experience, ideally in a SaaS or micro service-based system - Expert knowledge with our technology stack: .NET, C#, SQL, React and Node; AWS services - Familiarity with authentication and access management concepts - Expert in software design principles and architectural patterns, including SOLID/DRY design, Object-oriented design patterns, N-Tier architecture, concurrency (threading and synchronization), and relational database design - Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through - AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes - Fuel performance and outcomes. Leverage your job competencies Our side of the deal: - We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way. - The starting pay for this role is $150,000 with 10% MBO. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status. Job Details Pay Type Salary

Greet and direct visitors while managing office supplies and maintaining common areas. Provide administrative support, coordinate meetings, and collaborate on team initiatives to enhance workplace culture and efficiency.

Title: Solutions Engineer Location: Lake Oswego, Charlotte, United States Job Description: At NAVEX, we're making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That's a serious impact. NAVEX is an industry leader providing a full suite of integrated risk and compliance software products that make a positive impact in the world. We are a growth company and we're looking for a driven, enthusiastic Solutions Engineer to be part of our success! As a Solutions Engineer and key member of our sales organization, you will combine deep technical aptitude with strong business acumen to create high quality engagement opportunities for prospects and customers. You will partner closely with Sales to demonstrate the technical and business value of NAVEX's integrated risk and compliance platform through discovery, solution design, demonstrations, and proof of concepts. At NAVEX, you will work in a hybrid role and thrive alongside an engaged and collaborative team invested in supporting your success! What you'll get: Meaningful Purpose. Your work helps organizations operate with integrity, protecting people on a global scale. High-Performance Environment. Ownership, accountability, and the opportunity to do the best work of your career. Candid, Supportive Culture. Open communication, continuous improvement, and healthy debate. Growth That Matters. Ongoing feedback, enablement, and career progression. Rewards for Results. Competitive compensation aligned to measurable impact. What you'll do: Serve as the technical authority in pre sales engagements, aligning NAVEX solutions to customer business, risk, and compliance requirements Conduct in depth technical discovery across security, compliance, integrations, data models, workflows, and reporting requirements Design and deliver tailored product demonstrations, workshops, and executive level presentations Develop and support proof of concept (PoC) environments, including configuration, data modelling, and use case validation Translate complex technical concepts into clear business outcomes for both technical and non technical audiences Partner with Sales to support pipeline management, deal strategy, competitive positioning, and technical qualification Evaluate customer environments, processes, and systems to identify gaps and recommend best practice solution architectures Collaborate cross functionally with Product, Engineering, and Customer Success to influence roadmap, integrations, and customer outcomes Use data and KPIs (e.g., win rate, time to close, attach rate) to continuously improve technical sales effectiveness What you'll bring: 3+ years of experience in pre sales engineering, solutions consulting, sales engineering, implementation consulting, or technical SaaS roles Proven success supporting complex SaaS sales cycles in B2B or enterprise environments Strong understanding of value based and consultative selling methodologies (e.g., Miller Heiman, Challenger, SPIN, Solution Selling) Solid understanding of SaaS architectures, including multi tenant platforms, APIs, integrations, and data flows Ability to discuss security, privacy, and compliance concepts such as SOC 2, ISO 27001, GDPR, data residency, and access controls at a practical level Experience with GRC, risk management, compliance, ethics & integrity, ESG, or adjacent enterprise platforms strongly preferred. Ability to influence technical and business stakeholders through credibility, clarity, and trust Strong executive communication skills-written, verbal, and visual Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes Ability to drive results through your job competencies of product and industry knowledge (selling), collaboration and effective communication while leveraging NAVEX's core values Our side of the deal: We'll be clear, we'll move fast, and we'll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make-and we commit to doing that every step of the way. The starting pay for this role is $90,000 per annum and the target variable pay for this role is $10,000. Target variable pay is based on individual achievement factors and is not guaranteed. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.