NarraSoft

Role Description We are seeking a highly capable, resourceful, and forward-thinking Administrative Assistant to join our team. In this role, you will work collaboratively as part of a team to support multiple commercial real estate brokers on their day-to-day requests. The ideal candidate is a self-starter who anticipates needs, exercises sound judgment, and thrives in a dynamic, fast-paced environment. Key Responsibilities: - Listing & Data Management - Create, update, and maintain commercial real estate listings across multiple platforms, ensuring accuracy, completeness, and compliance with company standards. - Audit listings regularly to identify and resolve discrepancies or missing information. - Manage listing lifecycles, including tracking expirations, renewals, and archiving outdated listings. - Organize and upload property assets such as photos, floor plans, and marketing materials in platform-specific formats. - Coordination & Communication - Liaise with brokers, agents, and property stakeholders to gather accurate listing details and required documentation. - Respond to internal requests for listing updates, administrative support, and document preparation in a timely manner. - Collaborate with team members to align priorities, deadlines, and deliverables across functions. - Administrative & Operational Support - Manage calendars, schedule meetings, and coordinate virtual appointments to support daily operations. - Prepare, format, and maintain documents, reports, presentations, and client-facing materials. - Maintain organized digital filing systems and ensure accessibility of records across platforms. - Track tasks, deadlines, and follow-ups to ensure timely completion of assignments. - Research & Process Support - Conduct research and data entry to support listings, client needs, and operational initiatives. - Identify inefficiencies or data inconsistencies and proactively recommend solutions. Qualifications - Proficiency in Office 365: Word, Excel, PowerPoint, Outlook, SharePoint, and Teams - Adobe Software: Advanced - Strong Communication: Excellent written and verbal communication skills - Detail-Oriented: High accuracy in handling information and organizing tasks - Multitasking: Ability to manage multiple responsibilities and deadlines simultaneously - Time Management: Self-motivated with the ability to prioritize tasks effectively - Tech-Savvy: Comfortable learning and navigating various software platforms and conducting research online - Problem Solving: Resourceful and capable of working independently to resolve issues Requirements - Shift: Night Shift (10AM - 7AM EST)

Role Description NarraSoft is transforming into an AI-first company, and we're looking for someone to help lead that journey. This is not a developer role, nor is it purely a product management role. We need someone who understands AI well enough to advise clients, influence internal teams, and help build new AI-powered services. You will become the face of our AI capability—working with leadership, developers, and clients to identify opportunities where AI can create real business value. Your mission is simple: Help NarraSoft become AI-ready, and help our clients do the same. What You'll Do - Lead NarraSoft's AI Transformation - Develop and execute our AI adoption strategy across the organization. - Identify where AI can improve productivity, quality, delivery, and client experience. - Work with department heads to implement AI best practices and new workflows. - Drive AI education and adoption across technical and non-technical teams. - Own Our AI Readiness Assessment Service - Design and deliver our AI Readiness Assessment offering for clients by: - Understanding their business model and operations. - Analyzing their existing technology stack and workflows. - Identifying AI opportunities and quick wins. - Assessing risks, implementation complexity, and ROI. - Producing executive-level reports and a practical implementation roadmap. - Presenting recommendations to client leadership with confidence and authority. - Build AI Products and Services - Work with leadership to define and improve offerings such as: - AI Readiness Assessments - AI Engineering Services - AI Development Pods - AI-powered workflow automation - AI copilots and assistants - Internal productivity solutions - Support Sales and Client Engagements - Partner with our commercial team by: - Joining discovery calls with prospective clients. - Translating business challenges into AI solutions. - Explaining AI concepts in simple, practical terms. - Building trust with executives and technical stakeholders alike. - Helping close strategic opportunities. Qualifications - Understands both business and technology. - Can confidently advise clients and senior stakeholders. - Thinks like a consultant, not just an engineer. - Can evaluate a business and identify where AI creates measurable value. - Is comfortable speaking to CEOs one day and developers the next. - Enjoys building new services rather than maintaining existing ones. - Takes ownership and thrives in ambiguity. Requirements - You don't need to be the best developer in the room, but you should understand: - Large Language Models (ChatGPT, Claude, Gemini, etc.) - AI-assisted software development - Workflow automation - APIs and integrations - Modern software development practices - Emerging AI tools and trends - Experience with platforms such as Cursor, n8n, LangChain, OpenAI, Anthropic, or similar is highly desirable. Success in This Role Within your first year, you will have: - Established NarraSoft's AI Readiness Assessment framework. - Led AI assessments for multiple clients. - Increased AI adoption across internal teams. - Helped launch new AI-powered service offerings. - Positioned NarraSoft as a trusted AI partner rather than simply a software outsourcing company. Who This Role Is Not For - Someone who only wants to code. - Someone who only wants to manage projects. - Someone who knows AI theory but has never applied it to solve business problems. - Someone who needs detailed instructions before taking initiative.

Role Description The Technical Project Manager is responsible for leading the end-to-end delivery of assigned client projects while serving as the primary day-to-day point of contact. Beyond execution, this role helps strengthen the partnership by identifying opportunities for growth, contributing product-level insight to client conversations, and maintaining the overall health of the relationship. The goal is not just to deliver projects, but to ensure clients feel supported, understood, and confident in the partnership. Key Responsibilities and Duties - Project Delivery - Plan and deliver assigned technical projects in line with agreed scope, timelines, quality standards, and budget. - Coordinate cross-functional teams (development, design, QA) to ensure alignment and smooth execution. - Translate client requirements into clear technical specifications, user stories, and acceptance criteria when needed. - Facilitate key project ceremonies such as standups, sprint planning, retrospectives, and stakeholder reviews. - Maintain clear and up-to-date project documentation, including status updates and risk tracking. - Client Relationship Management - Serve as the main day-to-day point of contact for assigned client accounts. - Build and maintain strong working relationships with client stakeholders across both operational and leadership levels. - Communicate clearly and consistently, helping manage expectations throughout the project lifecycle. - Keep a close pulse on client satisfaction and raise any risks or concerns early to the appropriate internal teams. - Opportunity Identification and Account Growth - Look for opportunities to expand engagements, whether through additional scope, new initiatives, or complementary services. - Proactively surface client needs, challenges, and priorities that may open up future opportunities. - Partner with Sales, Business Development, and Leadership to help qualify and move opportunities forward. - Support account planning efforts and contribute to long-term client retention and growth. - Product and Strategic Contribution - Bring a product mindset into client engagements, helping frame problems and define meaningful outcomes. - Take note and share patterns and insights that arise across different clients that can help improve internal processes, offerings, or direction. - Represent the client’s perspective internally, while ensuring we consistently uphold our standards in delivery. - Any other tasks that the company may deem necessary for the role. Company Description