
Milestone PLM Solutions Private Limited
Remote Jobs
Engineering Design Services | Architectural-MEP-Structural BIM Services | Cost Effective CAD-FEA-BIM Outsourcing
4 Jobs
Senior User Experience Researcher
Milestone PLM Solutions Private LimitedEngineering Design Services | Architectural-MEP-Structural BIM Services | Cost Effective CAD-FEA-BIM Outsourcing
• Turn research into clear guidance leaders can use to make decisions. • Build continuous discovery habits that help teams move faster, with fewer assumptions and less rework. • Build simple, scalable ways for teams to access and use insights, even when a researcher isn’t in the room. • Help establish a culture of mapping, using journeys to drive conversations, surface opportunities, and align teams. • Augment research practices with AI in balanced, responsible ways, while keeping human judgment and empathy at the forefront. • Partner closely with product, design, engineering, and business teams to learn with customers through prototyping, limited releases, and real-world testing. • Mentor other UX Researchers by helping them see where they are, where they can grow next, and by acting as a thoughtful sounding board when they’re stuck or unsure. • Translate signals from CRM and support platforms (e.g. Salesforce, Zendesk) into research questions and journey opportunities, connecting operational data with qualitative human understanding. • Collaborate with Customer success, Technical Support, and Sales enablement teams to surface insights that improve post-sale experiences. • Design and facilitate workshops and service blueprinting sessions that span organizational boundaries. Bringing together internal teams, partners, and customers to map and improve complex service experiences.
Inside Channel Manager
Milestone PLM Solutions Private LimitedEngineering Design Services | Architectural-MEP-Structural BIM Services | Cost Effective CAD-FEA-BIM Outsourcing
• Develop and manage a region of channel partners • Generate, support and continued growth of Milestone products • Provide on-boarding assistance to newly signed channel partners • Perform daily live software web demos • Lead informative and interactive webinars for resellers and end customers • Daily phone calls to assigned key partners • Document demo & call activities in Salesforce • Sales forecasting • Quarterly travel into the assigned region
Senior Researcher
Milestone PLM Solutions Private LimitedEngineering Design Services | Architectural-MEP-Structural BIM Services | Cost Effective CAD-FEA-BIM Outsourcing
• Turn research into clear guidance leaders can use to make decisions. • Build continuous discovery habits that help teams move faster, with fewer assumptions and less rework. • Build simple, scalable ways for teams to access and use insights, even when a researcher isn’t in the room. • Help establish a culture of mapping, using journeys to drive conversations, surface opportunities, and align teams. • Augment research practices with AI in balanced, responsible ways, while keeping human judgment and empathy at the forefront. • Partner closely with product, design, engineering, and business teams to learn with customers through prototyping, limited releases, and real-world testing. • Mentor other UX Researchers by helping them see where they are, where they can grow next, and by acting as a thoughtful sounding board when they’re stuck or unsure.
Lead Site Reliability Engineer – Infrastructure
Milestone PLM Solutions Private LimitedEngineering Design Services | Architectural-MEP-Structural BIM Services | Cost Effective CAD-FEA-BIM Outsourcing
• Own the reliability, scalability, and operability of our shared platform and production systems • Operate and evolve large-scale distributed systems • Lead the design, build, and implementation of automation, orchestration, and operational tooling • Set technical direction and influence platform strategy • Establish and enforce standards, operational rigor, and best practices • Lead the adoption and execution of modern CI/CD, GitOps, and cloud-native infrastructure practices • Mentor and develop senior and staff engineers • Collaborate closely with product and engineering stakeholders