Medusind

• Serve as the primary point of contact for assigned clients, ensuring strong, long-term relationships. • Regularly communicate with clients to understand their needs, address issues, and provide updates on RCM performance. • Anticipate client concerns and proactively address potential challenges. • Oversee the entire revenue cycle process, including charge capture, coding, claims submission, payment posting, denial management, and accounts receivable follow-up. • Work with clients to identify opportunities to streamline operations, improve billing accuracy, and increase revenue collection. • Ensure compliance with industry regulations (e.g., HIPAA, CMS) and client-specific policies. • Monitor, analyze, and report on key performance indicators (KPIs) related to the revenue cycle. • Develop and deliver client-specific reports that provide insights on revenue trends, outstanding accounts, and operational performance. • Use data to drive process improvements and make recommendations for enhanced efficiency and profitability. • Investigate and resolve any escalated billing or collection issues promptly. • Collaborate with internal teams (coding, billing, compliance, etc.) to resolve complex client concerns. • Ensure timely follow-up and resolution of denied or rejected claims. • Stay up-to-date with industry trends, regulations, and technologies to maintain a competitive edge. • Recommend process improvements and implement best practices to optimize the RCM workflow. • Contribute to internal process documentation and training materials.

• Identify, prospect, and close new business opportunities with mid to large physician groups, focusing on selling Medusind’s comprehensive RCM services. • Leverage a deep understanding of the RCM industry and specialty provider landscape to develop targeted sales strategies. • Establish and maintain strong relationships with key decision makers in physician groups, positioning Medusind as a trusted partner. • Develop and execute strategic sales plans designed to meet the needs of specialty provider groups such as Anesthesia, Radiology, and Pathology. • Achieve and surpass sales targets by successfully closing new business deals and driving revenue growth. • Lead negotiations with prospective clients to secure contracts aligned with Medusind’s service offerings and revenue objectives. • Collaborate with internal teams (operations, development) to ensure seamless delivery of services. • Provide regular updates on sales activities, pipeline status, and progress towards targets to the Chief Growth Officer.

• Develop and maintain daily, weekly, and monthly reports for internal teams and customers. • Extract, analyze, and interpret KPIs related to revenue cycle management, including variance analysis, cash flow trends, denial trends, compliance risks, and operational efficiencies. • Create facility type specific report deck that is scalable. • Produce monthly KPI reporting. • Provide QA with weekly/monthly Analytics reports. • Identify and investigate data anomalies, revenue loss, and compliance risks, recommending corrective actions. • Collaborate with teams across the organization to optimize data-driven decision-making and enhance business intelligence capabilities. • Support managers and supervisors by providing detailed insights into financial performance and operational trends. • Assist in continuous improvement initiatives, including automation strategies to enhance revenue cycle processes. • Maintain data integrity (ensure alignment/normalization across all systems).

• Serve as the primary point of contact for assigned clients, ensuring strong, long-term relationships. • Regularly communicate with clients to understand their needs, address issues, and provide updates on RCM performance. • Anticipate client concerns and proactively address potential challenges. • Work with clients to identify opportunities to streamline operations, improve billing accuracy, and increase revenue collection. • Ensure compliance with industry regulations (e.g., HIPAA, CMS) and client-specific policies. • Monitor, analyze, and report on key performance indicators (KPIs) related to the revenue cycle. • Develop and deliver client-specific reports that provide insights on revenue trends, outstanding accounts, and operational performance. • Investigate and resolve any escalated billing or collection issues promptly. • Collaborate with internal teams (coding, billing, compliance, etc.) to resolve complex client concerns. • Stay up to date with industry trends, regulations, and technologies to maintain a competitive edge.

• Manage key client relationships. • Collaborate with cross-functional teams to drive efficiency, compliance, and overall financial performance. • Oversee and optimize the revenue cycle process for clients. • Work with clients to identify opportunities to streamline operations, improve billing accuracy, and increase revenue collection. • Ensure compliance with industry regulations and client-specific policies. • Monitor, analyze, and report on key performance indicators related to the revenue cycle. • Develop and deliver client-specific reports providing insights on revenue trends and operational performance. • Investigate and resolve escalated billing or collection issues promptly.

• End-to-end billing process, including accurate invoicing, documentation, and timely payment collection. • Identify and implement improvements in billing workflows to reduce processing time, eliminate errors, and enhance efficiency. Recommend system or process upgrades to improve speed and accuracy. • Serve as a point of contact for complex billing inquiries, issues, and disputes that require advanced problem-solving or technical expertise. • Prepare, analyze and present accounts receivable reports, and daily, weekly, and monthly financial reports. • Monitor KPIs, SLAs, month-to-date targets, and productivity. Present findings to management on a daily, weekly, monthly, and quarterly basis. • Analyze trends in AR issues, think strategically to enhance revenue cycle operations, and make confident decisions under pressure to drive continuous improvement. • Assist in initiatives aimed at improving billing accuracy, timeliness, and efficiency through process enhancements and automation.

• Charge Processing: Review charge documentation from the clinic and/or hospital and compares to EMR. • Accurately assign diagnosis and enter procedure codes into billing system using ICD-10-CM, CPT-4, HCPCS and other appropriate coding systems. • Perform regular auditing of coding throughout the practice, communicate findings to management, and provide recommendations based on the audit findings. • Collaboration & Communication: Communicate effectively with physicians and staff regarding correct coding and documentation processes. • Work with A/R team on follow up and resolution of coding related denials and rejections. • Reporting and Analytics: Review daily reports for coding exceptions and follow up as required. • Monitor professional publications, payer publications, and websites to remain up to date on coding changes relevant to the practice and communicate as necessary. • Continuous Improvement: Responsible for maintaining current knowledge of coding guidelines and relevant federal regulations.

The primary responsibility of the Charge Processor is to actively and efficiently process all charges of assigned clients.

• Serve as the primary point of contact for assigned clients, ensuring strong, long-term relationships. • Regularly communicate with clients to understand their needs, address issues, and provide updates on RCM performance. • Anticipate client concerns and proactively address potential challenges. • Work with clients to identify opportunities to streamline operations, improve billing accuracy, and increase revenue collection. • Ensure compliance with industry regulations (e.g., HIPAA, CMS) and client-specific policies. • Monitor, analyze, and report on key performance indicators (KPIs) related to the revenue cycle. • Develop and deliver client-specific reports that provide insights on revenue trends, outstanding accounts, and operational performance. • Use data to drive process improvements and make recommendations for enhanced efficiency and profitability. • Investigate and resolve any escalated billing or collection issues promptly. • Collaborate with internal teams (coding, billing, compliance, etc.) to resolve complex client concerns. • Ensure timely follow-up and resolution of denied or rejected claims. • Stay up to date with industry trends, regulations, and technologies to maintain a competitive edge. • Recommend process improvements and implement best practices to optimize the RCM workflow. • Contribute to internal process documentation and training materials.

• Serve as the primary point of contact for assigned clients, ensuring strong, long-term relationships. • Regularly communicate with clients to understand their needs, address issues, and provide updates on RCM performance. • Anticipate client concerns and proactively address potential challenges. • Oversee the entire revenue cycle process, including charge capture, coding, claims submission, payment posting, denial management, and accounts receivable follow-up. • Work with clients to identify opportunities to streamline operations, improve billing accuracy, and increase revenue collection. • Ensure compliance with industry regulations (e.g., HIPAA, CMS) and client-specific policies. • Monitor, analyze, and report on key performance indicators (KPIs) related to the revenue cycle. • Develop and deliver client-specific reports that provide insights on revenue trends, outstanding accounts, and operational performance. • Use data to drive process improvements and make recommendations for enhanced efficiency and profitability. • Investigate and resolve any escalated billing or collection issues promptly. • Collaborate with internal teams (coding, billing, compliance, etc.) to resolve complex client concerns. • Ensure timely follow-up and resolution of denied or rejected claims. • Stay up-to-date with industry trends, regulations, and technologies to maintain a competitive edge. • Recommend process improvements and implement best practices to optimize the RCM workflow. • Contribute to internal process documentation and training materials.