Role Description Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. - Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you. - Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career. - Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications - Dedication to delivering exceptional customer service experiences. - Strong communication and interpersonal skills. - Ability to lead and inspire teams to achieve outstanding results. - Desire to pursue professional growth and development while maintaining a healthy work-life balance. Company Description Global Elite Empire Consultants is a third-party recruiter, not an insurance agency. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posting Date 03/24/2026 2245 Rolling Run DrSte 11, Baltimore, Maryland, 21244-1858, United States of America Join DaVita Integrated Kidney Care (IKC) as an Engagement Specialist At DaVita IKC, engagement is everything. As an Engagement Specialist, you’ll be the first point of contact for patients—onboarding, scheduling, and keeping them connected through high-volume, relationship-focused outreach. This role is perfect for someone organized, motivated, and skilled at building trust while helping patients navigate their healthcare journey. Position Details: - Location: Remote, work from home. This is currently a Remote position. However, we value in-person patient care and may transition to a hybrid-remote model in the future. - Schedule: Monday–Friday, full-time schedule with the ability to accommodate patient availability- flexibility is key. No nights, No weekends, No on call. Daily may start time between 7:00–8:00 AM - Home environment must include a quiet, private office space with high-speed internet (Ether cable may be required) to support efficient use of all programs. Engagement Specialist Responsibilities: - Facilitate CHE completion in nephrology offices, dialysis clinics, or via telehealth; coordinate with Nurse Practitioners and clinics to prepare for in-person appointments - Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling; schedule telehealth CHEs for patients unable to attend in person - Welcome new patients to the program and collect any new concerns from existing patients; escalate to RN or Nurse Practitioner as appropriate - Maintain accurate documentation and communicate patient updates to the care team - Demonstrate exceptional interpersonal skills to build trust, influence patient participation, and overcome barriers to engagement - Organize outreach efforts by urgency and importance to maximize patient impact Care Coordinator Responsibilities: (May represent some role responsibilities) - Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments - Perform outbound calls and respond to inbound calls from patients, providers, and Village resources - Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed - Assist the clinical team with moving patients through the continuum of care by completing tasks as directed - Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs - Communicate directly with patients in a timely and professional manner - Maintain accurate, complete, and confidential documentation - Demonstrate exceptional two-way communication, both oral and written - Act in alignment with DaVita’s mission and values to deliver high-quality patient care Qualifications: - High School Diploma or GED required; Associate’s or Bachelor’s Degree preferred - Previous IKC experienced required - 2+ years professional experience in customer service, patient-facing, or telephonic outreach roles preferred - Prior healthcare experience preferred - Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook - Strong verbal and written communication skills, active listening, and motivational engagement techniques - Highly organized, with excellent time management and follow-through - Ability to work both autonomously and collaboratively with care team members - Home workspace must provide a quiet, private environment with reliable high-speed internet Why You’ll Love Working Here: - Directly impact patient care and engagement for complex chronic conditions - Be part of a mission-driven, collaborative care team - Flexible hybrid schedule with opportunities for professional growth - Supportive environment that values innovation, communication, and patient-centered care Join our team and help patients navigate their care journey What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. - Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out - Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more - Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-TS2 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $17.00 - $23.00 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

• Responsible for working on client relationships and ensuring excellent client service • Manage deals independently and execute day-to-day activities • Create technical report specifications from indenture language • Set up payment calculations in in-house systems • Compile monthly, quarterly and annual payment and tax reports • Perform quality control review of reports • Interact with asset managers, investors, auditors, and rating agencies

Role Description Responsible for providing an exceptional financial experience by handling every member's needs, from service to sales, with passion and enthusiasm. Provide members with a resolution, during their first contact, that will fulfill their financial needs; from account opening, account maintenance, and transactions. Focus on member-centric conversations to deepen relationships and become a trusted advisor. Actively promote a variety of banking solutions to enhance a member’s experience and achieve their financial goals. Service member interactions through various communication channels, including phone, email, and live chat. Time spent in the various channels of this role will vary depending upon volume and written acumen. Qualifications - Professional and friendly attitude with ability to quickly develop a rapport with members over various communication channels. - Strong keyboarding skills, and ability to learn and navigate new software quickly. - Bilingual and able to read, write, and speak Spanish proficiently is a plus. - One (1) or more years of customer service or sales experience preferred. - High School Diploma or GED equivalent required. - Ability to obtain and maintain job-related certification if no job-related advanced degree. - Meet or exceed continuing professional education (CPE) requirements. - An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. Requirements - Long periods of sitting and concentrating and speaking; general office. - Sitting: Regularly - Standing: Occasionally - Walking: Occasionally - Reaching: Occasionally - Kneeling/Crawling: Seldom - Talking: Regularly - Hearing: Regularly - Vision/Seeing: Regularly - Typing/Keyboarding: Regularly - Lifting: Sedentary - Up to 10lbs Benefits - Equal Opportunity Employment - First Financial of Maryland Federal Credit Union is an Equal Opportunity employer with a strong commitment to hiring for our mission and diversifying our staff. - All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, marital status, protected veteran status or any other factor protected by law.