MedTrainer

Role Description Do you want to play a key role in shaping the future of healthcare SaaS? At MedTrainer, your work will have a direct impact: defining the product vision while also collaborating daily with software engineers and product designers to deliver solutions that truly make a difference. We don’t believe great product leadership is defined by titles alone. Whether you have been a Product Manager, Product Owner, or Business Analyst, what matters most is your ability to: - Discover and validate real user needs through research and data. - Translate complex challenges into actionable product solutions. - Lead initiatives end-to-end, balancing strategy with hands-on execution. This is both a strategic and operational role: setting product direction while also managing the backlog, writing user stories, defining acceptance criteria, and partnering closely with cross-functional teams. Responsibilities - Lead discovery to identify user problems and opportunities using data and research. - Translate insights into clear product opportunities and prioritize effectively. - Manage and maintain backlog and roadmap using structured prioritization frameworks. - Write PRDs, user stories, and acceptance criteria that are clear and testable. - Facilitate solution reviews, testing, and product launches (documentation, internal training, release notes). - Track and measure outcomes post-release to validate impact and identify next steps. - Collaborate effectively with distributed engineering, design, and business teams. Qualifications - 5+ years of experience as a Product Manager or Product Owner in SaaS product (preferably B2B). - Proven track record of leading initiatives end-to-end, from discovery to launch and adoption. - Strong experience working with software engineers, product designers, and business stakeholders. - Deep knowledge of Agile/Scrum and tools such as Jira and Confluence. - Skilled at balancing competing priorities and short- vs. long-term goals. - Excellent communication and influencing skills, with advanced English. - Nice to have: Familiarity with discovery frameworks (e.g., Jobs-to-be-Done, Continuous Discovery), proficiency with collaboration/design tools (Figma, Google Suite, Slack). Benefits - Competitive monthly net salary: $60,000 – $65,000 MXN. - 100% remote work from anywhere in Mexico. - Major Medical Insurance and healthcare coverage. - Home office and ergonomics support (internet, electricity, office chair). - Professional development opportunities, including English classes. - Wellness benefits such as TotalPass gym discounts. - Savings plan. - Paid time off, including personal days. - A collaborative, international, and growth-oriented environment. Important This role is not a fit for candidates whose experience is primarily: - Project Management or Scrum Master roles without end-to-end product ownership. - Product Managers focused solely on Marketing or campaign-based initiatives. - Junior Product Managers who haven’t got enough seniority. We are looking for proven experience in full SaaS product lifecycle ownership.

Role Description Do you want to shape the future of healthcare SaaS? At MedTrainer, we’re scaling a platform that impacts thousands of providers. We don’t believe great product leadership is defined by titles alone, whether you’ve been a Product Owner, Product Manager, or Business Analyst, what matters is your ability to drive initiatives end-to-end, translate complex requirements into actionable specifications, and collaborate across engineering, design, and business teams to deliver outcomes aligned with user needs and business priorities. This is a senior product ownership role: we expect you to bring strategic thinking and help shape the long-term direction of our platform. At the same time, it’s important to note that the position is also 100% operative, you’ll be directly involved in backlog management, user story writing, acceptance criteria definition, and day-to-day collaboration with engineers and designers. We’re looking for someone who enjoys moving seamlessly between strategy and execution. Responsibilities - Lead discovery efforts: uncover user needs and pain points through research and data analysis. - Translate insights into clear product opportunities and partner with design/engineering to shape valuable, feasible solutions. - Own and maintain a prioritized backlog, applying frameworks that drive alignment and value. - Write well-structured Product Requirements Documents (PRDs) and user stories with testable acceptance criteria. - Facilitate solution reviews, define test plans, and support rollout activities (documentation, internal training, release notes). - Measure product outcomes post-release, validating if initiatives deliver intended value and identifying next opportunities. - Collaborate across distributed teams, fostering transparency, strong communication, and shared ownership of results. Qualifications - 5+ years of experience as a Product Owner or Product Manager in SaaS (preferably B2B or regulated industries). - Demonstrated track record leading initiatives end-to-end, from discovery to launch and adoption. - Strong collaboration with engineers, designers, and stakeholders at multiple levels. - Deep knowledge of agile/scrum and tools like JIRA and Confluence. - Experience validating assumptions and iterating based on outcomes. - Proven ability to manage competing priorities and balance short-term needs with long-term vision. - Strong communication skills and ability to influence without authority. Skills and Tools - Familiarity with discovery frameworks (e.g., Jobs-to-be-Done, Continuous Discovery). - Skilled in roadmap planning, backlog management, and stakeholder alignment. - Proficient in collaboration tools (Google Suite, Figma, Slack, etc.). - Comfortable working with remote, globally distributed teams. Personal Attributes - Analytical thinker with empathy and curiosity for user problems. - Comfortable operating independently in a fast-paced environment. - Passionate about solving meaningful challenges in healthcare through technology. Benefits - Opportunities for professional growth and development. - A dynamic, collaborative, remote-friendly environment. - Competitive compensation and benefits. - Monthly net salary range: $60,000 – $65,000 MXN after taxes. Important This role is not a fit for Project Managers, Scrum Masters, or Product Managers focused solely on Marketing. Please only apply if your experience aligns with SaaS product ownership and end-to-end product lifecycle.

• Lead discovery efforts: uncover user needs and pain points through research and data analysis • Own and maintain a prioritized backlog, applying frameworks that drive alignment and value • Write well-structured Product Requirements Documents (PRDs) and user stories with testable acceptance criteria • Collaborate across distributed teams, fostering transparency, strong communication, and shared ownership of results

• Lead discovery to identify user problems and opportunities using data and research. • Translate insights into clear product opportunities and prioritize effectively. • Manage and maintain backlog and roadmap using structured prioritization frameworks. • Write PRDs, user stories, and acceptance criteria that are clear and testable. • Facilitate solution reviews, testing, and product launches (documentation, internal training, release notes). • Track and measure outcomes post-release to validate impact and identify next steps. • Collaborate effectively with distributed engineering, design, and business teams.

• Design end-to-end user flows and information architecture. • Create wireframes, mockups, and interactive prototypes to define and validate user experiences. • Establish and evolve UX patterns; present design solutions and rationale to stakeholders. • Collaborate with cross-functional teams to deliver effective, scalable product solutions. • Contribute to and enhance the company's design system by defining component behaviors and usage guidelines.

• Deliver engaging virtual software training sessions tailored to different user roles • Adapt your delivery style based on audience needs (clinical staff, administrators, leadership) • Build and maintain training resources and quick-reference guides • Own onboarding timelines from kickoff to go-live • Track milestones and proactively resolve blockers • Serve as the Client’s Primary Contact During Implementation • Build trust and confidence from day one • Conduct regular check-ins to ensure progress • Provide thorough transition documentation for Client Success handoff • Monitor early-stage platform usage • Identify and address adoption gaps • Share client feedback internally to improve processes and product experience

• Lead new business development for a U.S. territory • Manage the entire sales process from cold calls to closing contracts • Work alongside technical staff, marketing, and partner companies to deliver exceptional value • Develop territory plans and optimize sales cycles • Hit sales targets while building strong client relationships

• Play a critical role in the sales process by demonstrating the value of MedTrainer’s platform to prospective healthcare clients. • Act as a trusted advisor, translating compliance and credentialing challenges into scalable solutions. • Lead product demonstrations tailored to healthcare organizations. • Partner with sales executives to identify client pain points and align solutions. • Customize presentations and ROI discussions for decision-makers. • Collaborate with product and marketing teams to refine messaging. • Stay updated on healthcare regulations and industry trends.