Medibank Private Limited

Title: HR People - Business Partner - Amplar Health Location: Adelaide Australia Job Description: At ahm, we think work should work with you. Because let's face it, life's too short for a job you dread. Work means different things to different people. We're all about making real, meaningful change. Our mission? Simple. To improve the health and wellbeing of Australians, starting with our team. We're constantly shaking things up to make work better for everyone. Were seeking an experienced and commercially minded HR People Partner to join Amplar Health in a permanent full-time role. This position offers flexible hybrid working arrangements; however, were seeking someone based in Adelaide. In this role, youll partner closely with senior leaders to deliver strategic people initiatives and practical day-to-day HR support across your client portfolio. As a trusted advisor, youll help enable business strategy through practical, people-focused solutions that enhance both employee and customer experiences. Youll support leaders in navigating complex workforce challenges, building leadership capability, strengthening engagement, managing employee relations matters and driving organisational change. This is a highly influential role where youll coach and support leaders, influence outcomes and deliver people strategies that improve business performance and the employee experience. About You Youre a collaborative HR professional who thrives in complex environments and enjoys partnering with senior stakeholders to deliver meaningful business outcomes. Youll bring: - Experience as an HR Business Partner or People Partner in a complex or regulated environment ( ideally within Health). - Strong capability across employee relations, organisational change, leadership coaching, workforce planning and case management. - Confidence building trusted relationships and influencing leaders at all levels. - A proactive, commercially minded and customer-focused approach. - Strong communication skills and the ability to manage sensitive and complex people matters. - A commitment to diversity, inclusion, workplace wellbeing and continuous improvement. Skills & Experience - Desired - Tertiary qualifications in Human Resources, Business, or a related discipline. - Strong industrial relations capability, with proven experience in interpreting awards and EAs, managing complex we/ir matters and advising leaders. - Experience partnering with senior leaders to deliver strategic people initiatives. - Strong knowledge of contemporary HR practices, employee relations and employment legislation. - Demonstrated ability to use data and commercial insights to inform people decisions. - Experience within healthcare or another regulated industry will be highly regarded. Whats in it for You? At our organisation, we support our people to thrive both professionally and personally. In return for your expertise, youll enjoy: - Flexible hybrid working arrangements. - Up to 35% Subsidised private health insurance. - Career development and learning opportunities. - Access to employee wellbeing programs and Employee Assistance Program (EAP). - Opportunity to participate in the 4 day work week Imagine working with us At ahm, we think work should be as exciting as finding a surprise donut in the kitchen at lunch (and occasionally you just might). We kick the old, boring ways to the curb and encourage you to think outside the box - experiment a little. We're not afraid to ruffle some feathers and have a bit of fun while we're at it. Try new things, explore different areas of the business, and upskill like a pro. It's one big team adventure here, and the chances to grow are endless. Happy, healthy people make awesome teams. With ahm, work should feel good - like, really good. It's about finding joy, fulfillment, and the right team to share it with. Be Yourself. Belong Here We believe in everyones potential and strive to make ahm inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability. Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing. Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work

Title: Customer Service and Sales Consultant Location: TOOWOOMBA Australia Job Description: You're only human. It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. Make a real impact in your local community. Do you love connecting with people? Are you passionate about helping others? This role is your chance to combine customer service skills with community engagement and enjoy flexibility while you do it. Why join Medibank? We're on a mission to create Australias healthiest workplace. Here's what that means for you: - Flexibility: Work in-store, from home, on-site with partners, and out in the community. - Health & wellbeing: access virtual GP consultations, 24/7 Employee Health Support Line, health coaching, pregnancy and parenting support and more. - Subsidised private health insurance + fully subsidised Healthy Living Extras. - Leave for life's moments: Paid parental leave, volunteer leave, community leave, cultural leave, a Good Health Day and more. - Growth & development: Career pathways, learning programs, and opportunities to innovate within community teams. - Inclusive culture: Seven Employee Networks supporting belonging and inclusion. About the role We have a full-time hybrid opportunity for a Customer Service and Sales Consultant at our Toowoomba store. This role includes a flexible rotating roster working Monday to Friday with some Saturday work. The working hours are between 8am - 8pm with maximum 8-hour shifts (e.g. 9am - 5pm or 12pm - 8pm). As the face of Medibank in your area, you will: - Help customers choose the right health cover and services. - Support them across multiple channels - in-store, over the phone, online, and in the community. - Build lasting relationships and trust through personalised conversations. - Solve everyday challenges and share ideas to improve how we work. Internally referred to as a Local Community Consultant, you will be a part of a geographically based, cross-functional teams, with a shared goal to build stronger community connections, deepen trust, and deliver more personalised support in your area. What we're looking for You don't need health insurance experience - we'll teach you that. If you have skills in customer service, sales, health, retail, or community engagement, you could be a great addition to our team. You are: - Great at building rapport and explaining things clearly. - Comfortable using technology and learning new systems. - A team player who is adaptable and proactive. - Detail-focused and committed to protecting customer privacy. What you'll get - Benefits: Health cover discounts, wellbeing programs, flexible work, and more:

• Delivering virtual cardiac rehabilitation coaching and education. • Conducting assessments and developing personalised care plans. • Monitoring participant progress and managing clinical risks. • Supporting participants to engage with the Cardihab app to support their rehab. • Communicating with GPs, specialists and other healthcare providers to coordinate care.

Title: Customer Service and Sales Consultant Location: Kensington Australia You're only human. It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. Make a real impact in your local community. Do you love connecting with people? Are you passionate about helping others? This role is your chance to combine customer service skills with community engagement and enjoy flexibility while you do it. Why join Medibank? We're on a mission to create Australia's healthiest workplace. Here's what that means for you: - Flexibility: Work in-store, from home, on-site with partners, and out in the community. - Health & wellbeing: access virtual GP consultations, 24/7 Employee Health Support Line, health coaching, pregnancy and parenting support and more. - Subsidised private health insurance + fully subsidised Healthy Living Extras. - Leave for life's moments: Paid parental leave, volunteer leave, community leave, cultural leave, a Good Health Day and more. - Growth & development: Career pathways, learning programs, and opportunities to innovate within community teams. - Inclusive culture: Seven Employee Networks supporting belonging and inclusion. About the role We have a Permanent Full-time (37.5 hours per week) hybrid opportunity for a Customer Service and Sales Consultant at our Bondi Store. You may also be requested to work at our Uni of NSW Store to support your wider team. As the face of Medibank in your area, you will: - Help customers choose the right health cover and services. - Support them across multiple channels - in-store, over the phone, online, and in the community. - Build lasting relationships and trust through personalised conversations. - Solve everyday challenges and share ideas to improve how we work. This role includes a flexible rotating roster working across Monday to Friday with alternating Saturday work. You will be rostered to work in-store and work from home. The working hours are between 8am - 8pm with maximum 8-hour shift (e.g. 9am - 5pm or 12pm - 8pm). Store opening hours are between 9am-5pm and rostered hours after 5pm will be working from home shifts. Internally referred to as a Local Community Consultant, you will be a part of a geographically based, cross-functional teams, with a shared goal to build stronger community connections, deepen trust, and deliver more personalised support in your area. What we're looking for You don't need health insurance experience - we'll teach you that. If you have skills in customer service, sales, health, retail, or community engagement, you could be a great addition to our team. You are: - Great at building rapport and explaining things clearly. - Comfortable using technology and learning new systems. - A team player who is adaptable and proactive. - Detail-focused and committed to protecting customer privacy. What you'll get - Salary: $63,660 + 12% super + monthly incentives. - Benefits: Health cover discounts, wellbeing programs, flexible work, and more Ready to make a difference? Apply now to be part of a team that's transforming how we connect with our communities and creating better health for better lives. Imagine working with us We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that's why we're reinventing work.

• Support GPs with clinical results, follow-ups, and patient communication • Contribute to incident reviews and quality improvement initiatives • Deliver nurse-led patient follow-up and triage • Reduce GP administrative load while maintaining high clinical standards

Title: Customer Service and Sales Consultant Location: Miranda, NSW, AU, 2228 Hybrid Full-time Job Description: You're only human. It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. Make a real impact in your local community. Do you love connecting with people? Are you passionate about helping others? This role is your chance to combine customer service skills with community engagement and enjoy flexibility while you do it. Why join Medibank? We're on a mission to create Australia's healthiest workplace. Here's what that means for you: - Flexibility: Work in-store, from home, on-site with partners, and out in the community. - Health & wellbeing: access virtual GP consultations, 24/7 Employee Health Support Line, health coaching, pregnancy and parenting support and more. - Subsidised private health insurance + fully subsidised Healthy Living Extras. - Leave for life's moments: Paid parental leave, volunteer leave, community leave, cultural leave, a Good Health Day and more. - Growth & development: Career pathways, learning programs, and opportunities to innovate within community teams. - Inclusive culture: Seven Employee Networks supporting belonging and inclusion. About the role We have a full-time hybrid opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant, at our Miranda store. As the face of Medibank in your area, you will: - Help customers choose the right health cover and services. - Support them across multiple channels - in-store, over the phone, online, and in the community. - Build lasting relationships and trust through personalised conversations. - Solve everyday challenges and share ideas to improve how we work. This role includes a flexible rotating roster working Monday to Friday with occasional Saturday work. The working hours are between 8am - 8pm with maximum 8-hour shifts (e.g. 9am - 5pm or 12pm - 8pm). You will be a part of a geographically based, cross-functional teams, with a shared goal to build stronger community connections, deepen trust, and deliver more personalised support in your area. What we're looking for You don't need health insurance experience - we'll teach you that. If you have skills in customer service, sales, health, retail, or community engagement, you could be a great addition to our team. You are: - Great at building rapport and explaining things clearly. - Comfortable using technology and learning new systems. - A team player who is adaptable and proactive. - Detail-focused and committed to protecting customer privacy. What you'll get - Salary: starting at $63,660 + 12% super + performance incentives. - Benefits: Health cover discounts, wellbeing programs, flexible work, and more: https://careers.medibank.com.au/the-medibank-experience/ - Purpose-driven work: Help improve health and wellbeing in your community. Ready to make a difference? Apply now to be part of a team that's transforming how we connect with our communities and creating better health for better lives. Imagine working with us We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that's why we're reinventing work. Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/ For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. Inclusion and Accessibility We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability. If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we're here to help. You can let us know directly in the application form, or if you'd prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser) Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work

Title: Customer Service and Sales Consultant Location: Australia Job Description: Search by Keyword Show More Options Loading... Role Type All Work Type All Select how often (in days) to receive an alert: Create Alert × Select how often (in days) to receive an alert: Apply now " Customer Service and Sales Consultant Job Requisition Number: 14224 Date: 25 May 2026 Location: Oaklands Pk, SA, AU, 5046 You're only human. It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. Make a real impact in your local community. Do you love connecting with people? Are you passionate about helping others? This role is your chance to combine customer service skills with community engagement and enjoy flexibility while you do it. Why join Medibank? We're on a mission to create Australia's healthiest workplace. Here's what that means for you: - Flexibility: Work in-store, from home, on-site with partners, and out in the community. - Health & wellbeing: access virtual GP consultations, 24/7 Employee Health Support Line, health coaching, pregnancy and parenting support and more. - Subsidised private health insurance + fully subsidised Healthy Living Extras. - Leave for life's moments: Paid parental leave, volunteer leave, community leave, cultural leave, a Good Health Day and more. - Growth & development: Career pathways, learning programs, and opportunities to innovate within community teams. - Inclusive culture: Seven Employee Networks supporting belonging and inclusion. About the role We have a Permanent Part-Time (0.8FTE) hybrid opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant, at our Marion store. You may also be requested to work at another nearby store to support your wider team at times. As the face of Medibank in your area, you will: - Help customers choose the right health cover and services. - Support them across multiple channels - in-store, over the phone, online, and in the community. - Build lasting relationships and trust through personalised conversations. - Solve everyday challenges and share ideas to improve how we work. This role includes a flexible rotating roster working Monday to Friday with some Saturday work. The working hours are between 8am - 8pm with maximum 8-hour shifts (e.g. 9am - 5pm or 12pm - 8pm). You will be a part of a geographically based, cross-functional teams, with a shared goal to build stronger community connections, deepen trust, and deliver more personalised support in your area. What we're looking for You don't need health insurance experience - we'll teach you that. If you have skills in customer service, sales, health, retail, or community engagement, you could be a great addition to our team. You are: - Great at building rapport and explaining things clearly. - Comfortable using technology and learning new systems. - A team player who is adaptable and proactive. - Detail-focused and committed to protecting customer privacy. What you'll get - Salary: $63,660 pro-rata + 12% super + performance incentives. - Benefits: Health cover discounts, wellbeing programs, flexible work, and more: https://careers.medibank.com.au/the-medibank-experience/ - Purpose-driven work: Help improve health and wellbeing in your community. Ready to make a difference? Apply now to be part of a team that's transforming how we connect with our communities and creating better health for better lives. Imagine working with us We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that's why we're reinventing work. Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/ For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. Inclusion and Accessibility We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability. If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we're here to help. You can let us know directly in the application form, or if you'd prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser) Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work Job Segment: Neurology, Retail Sales, Sales Consultant, Part Time, Healthcare, Retail, Customer Service, Sales Apply now " Find similar jobs: Search all jobs, Medibank - Opens in a new tab. - Opens in a new tab. - Opens in a new tab. - Opens in a new tab.

Title: Nurse Clinical Educator Job Requisition Number: 14190 Location: SA, AU Job Description: Your career in healthcare made personal At Medibank we’ve recently unified our health services under one brand – Amplar Health. With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. The Opportunity We’re building the next chapter of clinical education at Amplar Home Health and are seeking a Clinical Educator & Academic Liaison (Nursing) to uplift capability across our community nursing workforce. This role sits at the heart of our Service Delivery Enablement function and is focused on building practical, contemporary and digitally enabled education that supports safe, high‑quality home-based care. You’ll work closely with Community Nurses, Clinical Coaches & Leads and senior clinicians to strengthen skills, support nurses, and shape a thriving learning culture. With a strong focus on South Australia, you’ll also contribute to education delivery and capability uplift across our national nursing workforce. What you’ll do - Design and deliver clinical skills uplift education (face-to-face and virtual), in 1:1 and group formats. - Support the development of graduate programs, early career pathways and nursing inductions and build strong relationships with universities - Provide on‑the‑road field support, including shadowing community nurses, observing care and offering real-time coaching. - Deliver and support education in clinical systems, applications and digital platforms. - Develop education content independently and in collaboration with Clinical Coaches, Professional Leads and senior clinicians. - Contribute to CPD planning, competency assessments and continuous improvement initiatives. - Help build and evolve Amplar’s nursing education framework in a growing, fast-moving environment. This is a full time, permanent role based in Adelaide (work from home and in the office) with some interstate travel required About you You’re an AHPRA registered Nurse who enjoys being close to practice and supporting others to grow. You’ll bring: - Minimum 2 years of relevant educator experience with recency of experience, ideally in community or home-based care. - Experience in delivering group and 1:1 clinical education & facilitation - Strong hands-on clinical skills, ideally including: - - Chronic & complex wound management, negative pressure wound therapy, and compression bandaging. - Continence management and indwelling & suprapubic catheter management - Vascular access management including PICCs, port-a-caths, and cannulation competency - Ostomy and stomal management - Medication management in the community inclusive of medication infusions via pumps. - Basic Life Support - Confidence working in the field and supporting nurses 1:1 in community settings. - Strong digital literacy and the ability to train others in clinical systems and tools. - Experience with graduate programs and supervision frameworks. - Certificate IV in Training & Assessment (TAE40122) Be Yourself. Belong Here We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger. We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers. Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

Title: Virtual Mental Health Clinician Location: Australia Job Description: Requisition ID 14039 Australia - Amplar Health Your career in healthcare made personal At Medibank we’ve recently unified our health services under one brand – Amplar Health. With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. The Opportunity Are you a passionate Mental Health Professional and looking for a role that truly makes a difference, while working from home? Join our dedicated Virtual Mental health team and help provide vital support to people experiencing a range of mental health challenges, including those with high acuity needs. In this role, you will provide phone and web-based support, including mental health assessment and triage, risk assessment and safety planning, psychoeducation and brief interventions, referrals to appropriate mental health services, and crisis intervention. About You To be successful in your application for this role you will have: - Bachelors degree in Nursing, Social Work or Occupational Therapy OR a Masters/ PHD or Doctorate in Psychology (Please note that candidates with a different qualification will not be considered for this role) - Registration/Professional Membership (unrestricted AHPRA registration or AASW Membership or ability to obtain it) - Minimum 3 years' recent full-time (or equivalent) experience in acute mental health settings, such as Mental Health Triage Services, Crisis Teams, Mental Health Emergency Departments or Inpatient Units (including experience working with adult populations). - Demonstrated breadth of knowledge and experience in actively assessing, managing and supporting individuals who are currently experiencing acute, active symptoms/episodes across a range of mental health concerns including psychosis, acute suicidality, mood disorders, anxiety disorders, substance use disorders. - Knowledge of common private and public referral and treatment pathways within a stepped model of care provision. - Computer competency and fluency - Ability to manage multiple computer systems, talk and type with speed of 50WPM and familiarity with Microsoft Office tools - Flexibility - Willingness to adapt current clinical skills to new models of intervention as required by individual programs. - Consistently meet KPI's in a high-volume virtual mental health setting, while maintaining clinical quality and safe risk management After training you will receive ongoing support from our experienced team of Senior Clinicians and Operation Leads who will guide you in your journey with us. Hours and FTE We offer part-time (minimum of 22.5 hrs per week) to full-time (37.5 hrs) contracts, working shifts between 9.00 am to 10.00 pm NSW local time, Monday to Friday. No overnights or weekends required (though overnight and weekend shifts may be available, once experienced in the role). Please note, you must be available to work either Monday and/or Friday with some evening availability. This role will be offered as a fixed term contract until 26th February 2027, with a possibility of extension. Work from home requirements - A private home office or room with closed door that has modem access to connect an ethernet cable. - You need fast reliable internet (ADSL/ADSL2 and Satellite not accepted) with a minimum of 50 Mbps download and 20 Mbps upload speeds. Be rewarded - Our 2030 vision is to be the healthiest workplace in Australia – so we embrace a healthier way of working by providing you with flexibility in how, when and where you conduct your work. - Join an impressive clinical community – with over 1000 healthcare professionals at Amplar Health- including many other mental health professionals - Feel Good Health Hub – a digital platform for your mobile that gives you access to a range of clinical health and wellbeing services at your fingertips – the ease in booking appointments with trusted professionals such as a health & wellbeing check in Be Yourself. Belong Here We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger. We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers. Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing. If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser) Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence. Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work - You need fast reliable internet (ADSL/ADSL2 and Satellite not accepted) with a minimum of 50 Mbps download and 20 Mbps upload speeds. - - Be rewarded - Our 2030 vision is to be the healthiest workplace in Australia – so we embrace a healthier way of working by providing you with flexibility in how, when and where you conduct your work. - - - Join an impressive clinical community – with over 1000 healthcare professionals at Amplar Health- including many other mental health professionals - - - Feel Good Health Hub – a digital platform for your mobile that gives you access to a range of clinical health and wellbeing services at your fingertips – the ease in booking appointments with trusted professionals such as a health & wellbeing check in - - Learn more about Amplar Health at https://amplarhealth.com.au Be Yourself. Belong Here We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger. We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers. Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing. If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser) Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence. Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work

• Own and enable the end-to-end customer success cycle - ensuring opportunities move seamlessly from discovery to delivery, with clear structure, cadence, and governance • Lead market and opportunity scanning , identifying tenders, funding programs, and emerging signals, and coordinating early-stage qualification and decision-making • Drive high-quality proposals and tenders , managing timelines, governance, and cross-functional inputs to deliver compelling, compliant submissions • Enable customer engagement , preparing strategic briefing materials, meeting packs, and ensuring actions are captured and progressed effectively • Oversee contract governance and lifecycle coordination , supporting onboarding, renewals, and smooth transition into delivery • Coordinate customer impact reporting , enabling data-led storytelling, performance insights, and continuous improvement across engagements • Own internal reporting and data integrity , ensuring Salesforce and reporting systems provide accurate, real-time insights to support decision-making • Lead and develop the Customer Success Coordinator team , building scalable capability and fostering a proactive, high-quality operational culture