Machinio

• Prospect and build relationships with business owners and senior decision-makers. • Generate and qualify new sales opportunities. • Partner with Account Executives to advance and generate new revenue. • Meet and exceed daily, weekly, and monthly performance targets/KPIs. • Collaborate cross-functionally to improve processes and contribute to team success.

• Develop the fundamentals of high-level sales, building new client relationships • Run effective discovery and negotiate deals • Collaborate with a high-performing team to generate new revenue • Create new opportunities with a clear path to transition into a Business Development Executive position within 14–18 months

• Work on the core application and several supporting microservices • Implement features and take full ownership from start to finish • Suggest ideas and validate them with data • Build solutions with team support and run A/B tests

• Establish relationships with business owners and C-level executives from scratch and open up opportunities. • Collaborate with our Account Executive team to close deals and generate revenue. • Collaborate with your and other teams to improve aspects applicable to your role, as well as to the overall growth of the company.

• Be the primary point of contact for the Machinio System Existing Client Support initiative for dedicated accounts. • Manage the support inbox and phone line for dedicated accounts, ensuring timely and professional responses. • Handle technical inquiries, troubleshoot, and escalate complex issues when necessary. • Conduct periodic check-ins to assess client satisfaction, encourage product usage, and address concerns proactively. • Deliver phone and video explanations, lead occasional training sessions, and create learning materials to support clients. • Follow up on late payments, while learning and applying effective client retention strategies. • Assist clients with updates, issues, and questions related to their Machinio System-powered website designs. • Gather client feedback and testimonials to support marketing and product improvement efforts. • Participate in weekly collaboration sessions with the Team Lead to brainstorm solutions.

• Manage end-to-end onboarding for newly acquired clients, acting as their main point of contact throughout the process • Use internal tools to design client’ websites, implementing draft revisions based on feedback • Collaborate with the tech team to ensure successful migration of client inventory • Organize and prepare client data for smooth contact imports • Enable CRM integrations and ensure proper functionality for each client • Assign UX reviews and ensure they are completed in a timely and effective manner • Conduct live training sessions to help clients become familiar and confident with the platform • Coordinate domain pointing and launch logistics for each client’s new website and CRM system • Participate in weekly collaboration sessions with the Team Lead to provide progress updates on each project and brainstorm solutions • Maintain a balance between ensuring client satisfaction and achieving internal deadlines and goals • Stay accountable to individual and team objectives, key results, and performance metrics