Lucet Health

• The Senior Data Analyst reports to the Director of Program Integrity and plays a key role in supporting the organization’s Fraud, Waste, and Abuse (FWA) program. • This position is responsible for developing reports, conducting advanced data analysis, and monitoring key indicators to ensure adherence to regulatory standards and internal compliance requirements. • The role works collaboratively across multiple departments to drive compliance initiatives, enhance data integrity, and improve overall operational efficiency. • Develop proactive analytics and use advanced data analysis, pattern recognition, and anomaly detection to identify potential FWA activity. • Analyze complex datasets to uncover trends, compliance risks, and operational issues requiring corrective action. • Create and maintain reports, dashboards, and visualizations to communicate insights across the organization. • Support investigators and internal initiatives with data analysis, reporting, case development, and presentations. • Manage case management systems, ensuring data accuracy, workflow efficiency, and timely updates. • Track departmental metrics (e.g., case volumes, outcomes, performance) and support operational needs, including travel and additional duties.

• The Senior Accountant role is responsible for assisting in preparing and analyzing the monthly financial statements, reconciliation of balance sheet accounts and assisting with external audit requests. • Utilizing hands-on accounting experience and an in-depth understanding of accounting principles and company practices, this position performs complex accounting activities and financial analyses. • The Senior Accountant role will also assist with various finance departmental obligations as needed. • Manage core accounting processes: track and record prepaid expenses, fixed assets (acquisitions, depreciation, disposals), payroll entries, and related accruals to ensure accurate financial reporting. • Maintain workforce and compensation-related accounting: manage FTE schedules and evaluate reserves for short- and long-term bonus liabilities. • Record claims-related journal entries (including IBNR) and support accurate financial reporting. • Prepare claim reserving and cost analysis schedules, leveraging strong knowledge of reserving models. • Support monthly close and reporting: prepare financial statements, perform account analysis, complete balance sheet reconciliations, and resolve outstanding items. • Analyze financial performance and payroll-related costs: evaluate expense and salary fluctuations against prior periods and budget, and communicate insights to senior leadership. • Adhere to Lucet’s Mission Statement, Core Values, Behaviors, Code of Ethical Business Conduct, and Compliance Program.

Title: Engagement Coordinator (Temp-to-Perm) Location: United States Remote Full-Time Requisition #: ENGAG002487 Department: Team Member Job Description: This is a 90-day temporary role with the potential to convert to a permanent position with Lucet. Who We Are At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect individuals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives. As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive. Why Join our Team At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply! We support our team with a competitive compensation and benefits package, including: - Hourly compensation between $17.95 - $19.15, PLUS a quarterly performance-based, discretionary incentive. - *Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factor - Comprehensive health benefit options: Medical, dental, and vision coverage - 401(k) with competitive employer match - Company-paid life and disability insurance - Paid parental leave and wellbeing incentives - Generous paid time off, including volunteer time - Flexible spending accounts for healthcare and dependent care - Professional development opportunities and tuition reimbursement - Remote work flexibility (role-dependent) - Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time What You Will Do - Essential Functions The Engagement Coordinator plays an important role in reaching out to our active insured members to schedule their annual wellness/benefit exam. This role involves making outbound calls using a Progressive dialer, while being held accountable to minimum required that are in line with industry standards. - Member Relationship Building & Communication - Build strong, sustainable relationships with members through effective customer service techniques across all communication platforms. - Identify member needs, clarify information, and provide timely, accurate guidance and solutions. - Appointment Coordination & Support - Assist members with scheduling, rescheduling, and canceling appointments while coordinating with family members, caregivers, or healthcare proxies. - Provide clear instructions and education to prepare patients for in‑home exams and scheduled services. - Operational Efficiency & Documentation - Manage high volumes of inbound/outbound calls, emails, chats, and texts while maintaining service quality. - Accurately document member interactions, appointment outcomes, data entry tasks, and other details that support the primary care team. Who You Are - Required Qualifications - Minimum of a High School diploma - Recent experience in a healthcare setting and/or 2-3 years of experience working in an outbound, sales focused, customer centered, production driven environment - Understanding of medical terminology - Proficient with Microsoft Office Suite and Dialer experience. - Flexibility and ability to adapt to changing work aspects that may include different campaigns, lists, leads, making manual calls, reminder calls, and follow up text messages as needed. - Ability to work schedule of Monday through Friday between 9am-6pm EST - Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen. Living our Values: - - Serving everyone with compassion and leading with empathy. - Stepping up and creating value by taking charge and acting when there is an opportunity. - Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. - Nurturing growth and belonging by respecting and celebrating everyone for who they are. Competencies - - Strong interpersonal and communication skills, with the ability to work effectively with diverse populations and flexibility in managing conversations around a variety of member needs and presenting concerns. - Effective critical thinking and problem-solving skills. - Demonstrated ability to establish trust quickly and motivate members through an engaging motivational approach. - Convey confidence and understanding of member needs and care resources. - Ability to problem solve and arrive at solutions timely and with consideration of the end user in mind. - Remains positive and keeps forward momentum when faced with challenges. - Have the ability to relate to others and connect quickly. - Demonstrate persistence in meeting objectives and personal development goals. Working Conditions: - - High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required. - Frequent use of computer and phone systems - Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations. - Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. - A quiet workspace with minimal background noise for calls. - This role requires working from a fixed, designated workspace in your home and does not allow flexibility in work locations even within the home. - A hardwired internet connection is required along with ability to sit for extended periods using company-issued wired headsets and desktop equipment - We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health.

• Provide utilization management and care management for behavioral health and health care navigation for ASD services provided to Lucet eligible members • Collaborates in assessment, planning, facilitation, discharge planning, and advocacy to meet member health needs using available resources • Engages members and families through telephonic assessments, follow‑up support, education, and linkage to resources • Verifies member eligibility and benefits, completes utilization review for ABA therapy • Maintains accurate clinical documentation, protects client confidentiality, practices within licensure scope

Title: Part-Time Behavioral Health Physician Reviewer Location: United States Department: Team Member United States Location/Remote United States Remote Part-Time Requisition #: PARTT002473 Job Description: Qualified candidates must hold a current, unrestricted license in at least one of the following states: California, Arkansas, or Florida. Who We Are At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect individuals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives. As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive. Why join our team at Lucet? At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply! We support our team with a competitive compensation and benefits package, including: - Compensation: $150–$175 per hour - *Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors. - 401(k) with competitive employer match - Company-paid life insurance - Paid time off - Professional development opportunities - Remote work flexibility (role-dependent) - Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued. At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time. Living our Values: - Serving everyone with compassion and leading with empathy. - Stepping up and creating value by taking charge and acting when there is an opportunity. - Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. - Nurturing growth and belonging by respecting and celebrating everyone for who they are. What You Will Do - Essential Functions The W2, Part-time Behavioral Health Physician Reviewer will play a key part in ensuring behavioral health services are clinically appropriate for the people we serve by reviewing clinical information and applying evidence-based guidelines. This role will enable timely, accurate utilization reviews and peer to peer reviews that improve patient care and reduce waste and treatment variation. This is a part-time role, 8-12 hours per week. - Evidence‑Based Clinical Review: Complete timely behavioral health utilization reviews across inpatient, outpatient, residential, ABA, and substance use services, applying strong independent clinical judgment and clear, accurate documentation. - Professional Communication & Collaboration: Engage in peer‑to‑peer discussions with providers, maintain a calm and professional presence, and represent the health plan with credibility and trust in all interactions - Compliance & Quality Support: Partner with internal teams on complex cases, uphold all regulatory and accreditation standards, and contribute to high‑quality, person‑centered care. Who You Are Required Qualifications - Doctor of Medicine (MD) or Doctor of Osteopathy (DO) degree - A current and unrestricted license in either California, Arkansas and/or Florida with willingness and ability to obtain additional licenses, if required - Board certification in Psychiatry - 2+ years of post-licensure experience in behavioral health treatment settings (in-patient, outpatient, residential) - Prior experience in utilization review or managed care - Knowledge of behavioral health treatments in different sites of care (in-patient, out-patient, residential) - Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen. Competencies - Strong clinical judgment and application of evidence-based standards - Excellent written and verbal communication - Proficiency with technology, including documentation platforms - Strong interpersonal skills; collaborative - Organized, self-motivated and able to work independently without close supervision Working Conditions: - High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required. - Frequent use of computer and phone systems - Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations. - Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. - A quiet workspace with minimal background noise for calls. We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Title: Engagement Coordinator Location: United States - Remote - Department: Team Member - Full-Time - Requisition #: ENGAG002475 Job Description: Who We Are At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect individuals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives. As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive. Why Join our Team At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply! We support our team with a competitive compensation and benefits package, including: - Hourly compensation between $17.95 - $19.15, PLUS a quarterly performance-based, discretionary incentive. - *Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors. - Comprehensive health benefit options: Medical, dental, and vision coverage - 401(k) with competitive employer match - Company-paid life and disability insurance - Paid parental leave and wellbeing incentives - Generous paid time off, including volunteer time - Flexible spending accounts for healthcare and dependent care - Professional development opportunities and tuition reimbursement - Remote work flexibility (role-dependent) - Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued. At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time. What You Will Do - Essential Functions The Engagement Coordinator plays an important role in reaching out to our active insured members to schedule their annual wellness/benefit exam. This role involves making outbound calls using a Progressive dialer, while being held accountable to minimum required that are in line with industry standards. - Member Relationship Building & Communication - Build strong, sustainable relationships with members through effective customer service techniques across all communication platforms. - Identify member needs, clarify information, and provide timely, accurate guidance and solutions. - Appointment Coordination & Support - Assist members with scheduling, rescheduling, and canceling appointments while coordinating with family members, caregivers, or healthcare proxies. - Provide clear instructions and education to prepare patients for in‑home exams and scheduled services. - Operational Efficiency & Documentation - Manage high volumes of inbound/outbound calls, emails, chats, and texts while maintaining service quality. - Accurately document member interactions, appointment outcomes, data entry tasks, and other details that support the primary care team. Who You Are - Required Qualifications - Minimum of a High School diploma - Recent experience in a healthcare setting and/or 2-3 years of experience working in an outbound, sales focused, customer centered, production driven environment - Understanding of medical terminology - Proficient with Microsoft Office Suite and Dialer experience. - Flexibility and ability to adapt to changing work aspects that may include different campaigns, lists, leads, making manual calls, reminder calls, and follow up text messages as needed. - Ability to work schedule of Monday through Friday between 9am-6pm EST - Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen. Living our Values: - - Serving everyone with compassion and leading with empathy. - Stepping up and creating value by taking charge and acting when there is an opportunity. - Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. - Nurturing growth and belonging by respecting and celebrating everyone for who they are. Competencies - - Strong interpersonal and communication skills, with the ability to work effectively with diverse populations and flexibility in managing conversations around a variety of member needs and presenting concerns. - Effective critical thinking and problem-solving skills. - Demonstrated ability to establish trust quickly and motivate members through an engaging motivational approach. - Convey confidence and understanding of member needs and care resources. - Ability to problem solve and arrive at solutions timely and with consideration of the end user in mind. - Remains positive and keeps forward momentum when faced with challenges. - Have the ability to relate to others and connect quickly. - Demonstrate persistence in meeting objectives and personal development goals. Working Conditions: - - High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required. - Frequent use of computer and phone systems - Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations. - Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. - A quiet workspace with minimal background noise for calls. - This role requires working from a fixed, designated workspace in your home and does not allow flexibility in work locations even within the home. - A hardwired internet connection is required along with ability to sit for extended periods using company-issued wired headsets and desktop equipment We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.

• The Compliance Coordinator acts as a liaison between internal departments and stakeholders to ensure compliance in projects and business initiatives • Key responsibilities include identifying and mitigating risks, managing clinical communications, ensuring adherence to compliance and regulatory standards, leading process change initiatives, and maintaining a mental health parity information repository and task tracking system • Coordinate and communicate with key stakeholders to ensure timely visibility and resolution of sensitive issues, compliance requests, and impacted tasks • Manage and support internal and external compliance matters by triaging concerns, investigating root causes, collaborating with operational teams, drafting responses, and ensuring regulatory timelines are met • Maintain accurate and compliant records by entering, tracking, and managing documents, data, timelines, and meeting minutes within compliance software and related systems • Conduct research and analysis of contractual, regulatory, and legal requirements, including monthly OIG exclusion and adverse action screenings, and participate in internal and external audits and regulatory inspections

• The Compliance Specialist position involves being a liaison between various internal departments and stakeholders for compliance considerations in projects and business initiatives. • The role includes identifying risks and implementing controls to mitigate them, managing and maintaining written clinical communications, ensuring adherence to compliance, regulatory, and accreditation standards, leading cross-department communication process change initiatives, and creating and maintaining a mental health parity information repository and task delivery tracking system. • Compliance Program Oversight & Risk Management: Lead the annual compliance workplan, auditing and monitoring activities to ensure continuous alignment with regulatory, accreditation, and policy requirements. • Regulatory Execution & Business Integration: Represent compliance in business initiatives and new account implementations, ensuring adherence to UM standards, regulatory requirements, accreditation standards, and customer‑specific needs. • Stakeholder, Vendor & Systems Collaboration: Maintain SME‑level expertise in written communications systems, oversee vendors and delegate audits, and manage IT change requests and prioritization.

• The Software Quality Analyst is responsible for ensuring the quality, reliability, and readiness of web‑based applications throughout the software development lifecycle. • This role partners closely with product, engineering, and business stakeholders to analyze requirements, design and execute comprehensive test strategies, and identify risks early in the delivery process. • The Software Quality Analyst performs a range of testing activities—including functional, regression, integration, and end‑to‑end testing—to validate system behavior, surface defects, and support high‑quality releases. • In addition to hands‑on testing, this role actively contributes to Agile teams, supports user acceptance testing, promotes continuous improvement of QA practices, and helps ensure quality standards are met from initial concept through deployment and production support. • Develop and maintain comprehensive test strategies, plans, and cases aligned to business and technical requirements, ensuring full SDLC coverage. • Execute manual and automated testing (functional, regression, integration, end‑to‑end, post‑deployment), leveraging tools like Postman and Playwright to drive efficiency and quality.

• The Software Engineer designs, builds, and maintains scalable Ruby on Rails applications that support business‑critical workflows and integrate with internal and external systems. • This role partners closely with product and engineering teams to deliver high‑quality, well‑tested solutions, take ownership of features end to end, and contribute to systems that improve access to care in the Behavioral Health space. • Application Development: Design, build, and maintain Ruby On Rails web-based applications, APIs, relational databases, and automated testing. • Develop and support system integrations and ensure application quality through testing and performance monitoring. • Collaboration & Delivery: Partner closely with Project Managers and Business Analysts to execute delegated tasks and implement documented business requirements. • Contribute technical expertise to development efforts while supporting overall IT department goals. • Operations & Innovation: Participate in application monitoring and on-call production support, including nights and weekends, as required. • Identify and support emerging technologies, demonstrating flexibility to meet evolving IT and business demands.