Logan Health

Role Description Help strengthen Montana’s access to lifesaving emergency care. Join the Billings Clinic–Logan Health EMS team as an EMS Outreach & Partnership Coordinator — a key connector helping expand access to critical air and ground ambulance services across the region. In this role, you’ll build and strengthen partnerships with referring agencies, hospitals, and clinics through proactive outreach, educational visits, and consistent communication. Your work will foster collaboration, improve care coordination, and increase visibility of our integrated EMS network to better serve communities across Montana. What You’ll Do - Develop, coordinate, and implement strategic initiatives to support air and ground ambulance services across the system. - Build and maintain relationships with referring agencies, healthcare facilities, and EMS providers. - Plan and participate in educational offerings and events that strengthen customer and referral relationships. - Collaborate with internal quality improvement teams focused on specialty programs (trauma, stroke, sepsis, STEMI, pediatrics). - Identify opportunities to increase awareness and utilization of EMS programs and track outreach metrics. - Represent EMS programs at community events, health fairs, fundraisers, and system events. - Support communication, marketing, and engagement activities through consistent, data-informed outreach. - Foster a positive culture within the EMS team and the communities we serve. Qualifications - Education & Experience (one of the following required): - Associate or Bachelor’s degree in a healthcare-related field; - OR Equivalent combination of education and experience providing comparable knowledge and skills. - Experience (one of the following required): - Five (5) years of experience in emergency medical services (air or ground); - OR Five (5) years of experience in acute care hospital services, including patient care coordination, interfacility transfers, or clinical operations. - Minimum three (3) years of healthcare-related experience in outreach, community engagement, or service development. - Prior experience developing and implementing strategies to expand service utilization and improve care coordination preferred. - Experience representing specialized healthcare or EMS programs at the regional or state level preferred. - Advanced understanding of specialty care networks (trauma, stroke, STEMI, pediatrics) and associated EMS protocols preferred. - Proficiency in Microsoft Office Suite and strong writing, editing, and proofreading skills. - Excellent organizational, interpersonal, and communication skills with the ability to act with integrity, empathy, and professionalism. - Demonstrated ability to work both independently and collaboratively. Requirements - Current driver’s license required. - Driving record for the past 36 months must not include major violations (e.g., DUI, felony convictions involving a motor vehicle, license suspension, or three+ speeding/moving violations). - Personal vehicles used for business must carry state minimum insurance coverage. Compensation & Benefits - Hourly Rate: $31.67 – $44.34 per hour, determined based on applicable experience, education, and internal equity. - Comprehensive benefits package, including medical, dental, vision, retirement plan, paid time off, and more. - Opportunities for professional growth and statewide impact through collaborative system initiatives. Who Thrives in This Role - This position is ideal for someone who: - Is passionate about expanding access to high-quality emergency care. - Enjoys forging new connections and strengthening long-term partnerships. - Understands EMS systems and thrives in a field-based, self-directed role. - Takes initiative, stays organized, and communicates with clarity and purpose. Work Location & Travel Expectations - Remote position based in Montana. - Frequent travel (50% or more) required throughout Montana and occasionally Northern Wyoming. - Represents both Logan Health and Billings Clinic in promoting EMS capabilities and building system relationships. Notice of Pre-Employment Screening Requirements - If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: - Criminal background check - Reference checks - Drug Screening - Health and Immunizations Screening - Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

Role Description Join Our Professional Coding Team! Logan Health, a growing health system located in Northwest Montana, is looking for an experienced Certified Professional Coder to be part of their team! - This position accurately assigns appropriate ICD-10-CM and CPT-4 codes to outpatient records. - Involves abstracting essential data elements for tracking, reporting, and reimbursement purposes. - Responsible for keying, billing and collections for assigned client databases. Job Specific Duties: - Assigns and sequences ICD 10 CM and CPT 4 codes for specialty patient types, billing and reimbursement, including inpatient, outpatient, ambulatory, and emergency room records. - Reviews and analyzes medical records for document deficiencies, accurately reflecting the diagnosis and procedures. - Reviews charges, ensures accuracy, and checks for medical necessity for ordered tests and/or procedures. - Proactively communicates with providers, staff, leadership, and hospital departments to ensure adequate documentation to support services. - Performs timely follow-up on accounts on hold. - Accurately abstracts clinical data after documentation assessment and review, ensuring compliance with regulatory requirements. - Follows coding guidelines and legal requirements to ensure compliance with Federal and State regulatory bodies. - Verifies accuracy of patient account, type, and demographic data, coordinating corrections with Patient Access. - Meets productivity standards set forth by Revenue Integrity Coding department. - Exhibits initiative and supports continuous quality improvement efforts. - Participates in continuing education activities to enhance knowledge and skills related to the position. - Maintains regular and consistent attendance as scheduled by department leadership. Qualifications - Possess knowledge and understanding of ICD 10 CM and CPT 4 coding guidelines and practices required. - Nationally recognized coding certificate CCA, CCS, CPC or AAPC certification required. - Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills. - Commitment to working in a team environment and maintaining confidentiality as needed. - Excellent verbal and written communication skills. - Excellent interpersonal skills with the ability to manage sensitive and confidential situations. - Possess and maintain computer skills, including working knowledge of Microsoft Office Suite. Requirements - 1+ year(s) of coding experience in an acute care or medical office setting preferred. - 2+ years of work-related experience with computer data entry and retrieval skills within an electronic medical record system preferred. - Possess a thorough knowledge of classification and nomenclature anatomy, medical terminology, and health information management procedures and practices preferred. Benefits - Health, Dental, and Vision insurance - 401(k) with generous matching - Employer-provided life insurance - Voluntary life and disability insurance options - Critical Illness and Voluntary Accident options - Employee assistance program (EAP) - FSA - Paid time off, Holiday pay, and Illness bank - Employee referral program - Tuition Reimbursement Program

Role Description The Medical Billing & Collections Specialist plays a vital role in ensuring the accuracy, completeness, and timeliness of claim submissions, closely monitoring claim statuses, investigating rejections and denials, and documenting all account activities. This role requires strong critical thinking skills and an in-depth understanding of insurance eligibility, payment methodologies, and contractual adjustments based on government regulations. Additionally, the specialist must demonstrate proficiency in billing systems to optimize efficiency, ensure compliance, and facilitate the seamless processing of claims. With a keen attention to detail and expertise in navigating complex insurance requirements, the Medical Billing & Collections Specialist supports operational excellence and contributes to the organization’s financial health. Key Responsibilities - Process claims to appropriate primary, secondary, and/or tertiary insurance company according to insurance guidelines. - Perform follow-up on unpaid insurance accounts identified through aging reports. - Process appeals when appropriate. - Process refund requests. - Identify trends, and carrier issues relating to billing and reimbursements, report findings to leadership. - Maintain Privacy & Confidentiality of patient information and organizational operations. - Responsible for learning, understanding and following payer guidelines. - Reallocate misapplied payments and adjustments. - Work special assignments when needed. Qualifications - 1+ year(s) of experience in a business, medical, or clinical environment. - Proficiency in Electronic Medical Record (EMR) billing systems. - Strong knowledge of medical terminology and health insurance guidelines. - Fluent in English, both spoken and written. Preferred Qualifications - 2+ years of experience in a business, medical, or clinical environment. - Experience with specific EMR systems, including Meditech and Cerner. - Proficiency in Microsoft Office Suite, particularly intermediate skills in Excel (e.g., data entry, formulas, basic functions). - Ability to work effectively in a fast-paced, dynamic environment with strong time management and organizational skills. - Demonstrated ability to prioritize tasks and complete work with minimal supervision. - Proven ability to build and maintain professional relationships. - Consistent and reliable attendance as scheduled by leadership. Job Specific Duties - Analyzes and interprets account data to facilitate timely claim and payment resolution as applicable to assigned area(s). - Posts payments and adjustments utilizing the appropriate fee schedule, policy and/or procedures in accordance with patient statements, remittance advices, insurance carriers, electronic downloads, etc. - Identifies credits, variances and trends. Performs appropriate action to facilitate resolution in a timely manner. - Documents all communication, both written and verbal, in an accurate, clear and factual manner. - Completes account maintenance review to ensure account information is accurate within billing system. - Acts as a Patient Accounting liaison between patients, clients, providers, payers, vendors and other Logan Health departments as applicable to assigned area(s). - Interprets explanation of benefits (EOB) message codes, validates payer processing and identifies potential payment discrepancies as applicable to assigned area(s). - Effectively manages assigned work in accordance with team expectations, department productivity, and quality standards. - Provides exceptional customer service to stakeholders for questions and concerns. - Responsible for all Medicare, Medicaid, and Case Management insurance denials processing as applicable to assigned area(s). - Responsible for all insurance appeals and works with appropriate stakeholders to ensure completion as applicable to assigned area(s). - Serves as point of contact for quotes, equipment authorization, etc. as applicable to assigned area(s). Requirements - Minimum of one (1) year experience in a hospital or medical office setting preferred. - Proficient with basic accounting and ten-key by touch preferred. - Prior experience with business mathematical tasks and correspondence preferred. - Excellent interpersonal and customer service skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. - Possess and maintain computer skills to include working knowledge of Word, Outlook, Excel, and ability to learn other software as needed. Proficiency in Excel preferred. - Possess ability to maintain confidentiality and understand HIPAA guidelines and other applicable federal laws. - Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently. - Commitment to working in a team environment and maintaining confidentiality as needed. - Excellent verbal and written communication skills including the ability to communicate effectively with various audiences. - Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Benefits - This position offers full-time remote work. - To be eligible, you must reside in one of the following states: - Arkansas - Arizona - Colorado - Florida - Hawaii - Idaho - Illinois - Indiana - Kansas - Michigan - Missouri - Montana - Minnesota - North Carolina - Ohio - Oregon - Tennessee - Texas - Virginia - Washington Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: - Criminal background check - Reference checks - Drug Screening - Health and Immunizations Screening - Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

• Accurately assigns appropriate ICD-10-CM and CPT-4 codes to outpatient records • Involves abstracting essential data elements for tracking, reporting, and reimbursement purposes • Responsible for keying, billing and collections for assigned client databases • Reviews and analyzes medical records for document deficiencies • Ensures accuracy of reflected diagnoses and procedures within medical records • Proactively communicates with providers and hospital departments

• Verify insurance eligibility, benefits, and patient liability to prevent denials or penalties • Accurately document insurance and payment information to optimize reimbursement and avoid write-offs • Maintain up-to-date knowledge of insurance plans, contract requirements, and best practices for insurance verification • Confirm and secure benefits coverage with insurance companies and employers; ensure demographic data is correct • Cross-reference Medicare accounts and coordinate benefit statuses as needed • Determine and process pre-certification or referral requirements per protocol • Communicate with providers regarding out-of-network barriers and document accordingly • Estimate and collect patient liability prior to service, following cash management policies • Maximize collection of co-pays and other balances per department protocol • Review and resolve accounts on hold to ensure timely billing • Partner with the Authorization team to obtain payer authorizations and referrals • Ensure compliance with HIPAA and all insurance process regulations • Continue developing your skills to keep up with changes in insurance and reimbursement rules • Maintain regular and consistent attendance as scheduled by department leadership

• You'll serve as a trusted resource by providing education, guidance, and feedback to providers and physicians to support compliance, coding accuracy, and strong documentation practices. • Responsibilities will include auditing outpatient records, assigning appropriate ICD-10-CM and CPT-4 codes, and abstracting key data for audit review, tracking, reporting, and reimbursement. • Audits and reviews documentation for compliance with coding regulations. • Provides educational opportunities for coders, practice managers and providers within Logan Health. • Coordinates all Logan Health internal and external audits. • Assists with the development and implementation of an internal audit program that provides feedback and education to providers of Logan Health. • Provides ad hoc coding audits as requested. • Performs audits for providers and follows up with meetings and assistance as needed. • Notifies leadership of coding errors per department procedure. • Provides accurate coding for claims as assigned.

• First point of contact and support for Patient Accounting team members, patients, clients, providers, payers, and other departments • Identify and report payment issues and discrepancies • Train and support new and current team members • Assist leadership with special projects • Analyze account data to resolve claims and payments • Post payments and adjustments according to policies • Document all communication professionally and accurately • Review account information for accuracy • Interpret explanation of benefits (EOBs) for payment discrepancies

This position provides senior level support for patient medical billing and collection activities in assigned area(s). Assigned areas may consist of, but may not be limited to; billing, payment posting, collections, payer claims research, customer service, accounts receivable, etc. Assists team lead with education, training and the first level escalation/questions from team. Supports the organization in fulfilling the mission, vision, and values of Logan Health. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Qualifications: - Minimum of one (1) of the following requirements: - Minimum of one (1) year working experience with claims, billing and/or collections; - Minimum of two (2) years’ in a business office setting; - Associates degree in a related field; or - An equivalent combination of education and experience. - Demonstrated high level problem solving, analytical and/or investigational skills required. - Possess training skills to successfully share working knowledge and experience with others required. - Previous hospital or medical office setting preferred. Possess working knowledge of claim resolution preferred. Possess knowledge and understanding of payer regulations preferred. - Possess and maintain computer skills to include working knowledge of Word, Outlook, Excel, and ability to learn other software as needed. Proficiency in Excel and /or revenue cycle software preferred. - Promotes excellence through setting high standards and providing high quality outcomes. - Ability to act with integrity, kindness, and exhibit empathy. - Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently. - Commitment to working in a team environment and maintaining confidentiality as needed. - Excellent verbal and written communication skills including the ability to communicate effectively with various audiences. - Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Job Specific Duties: - Acts as resource and serves as first line of escalation for Patient Accounting specialist team members. Performs as a Patient Accounting liaison between patients, clients, providers, payers, vendors and other departments. - Identifies and reports payer related issues and potential payment discrepancies. - Effectively trains and assists new and existing team members with assigned work in accordance with team expectations, department productivity and quality standards. - Assists Team Lead and assigned leadership with special projects and maintains open and professional communication with leadership and staff. - Analyzes and interprets account data to facilitate timely claim and payment resolution. Collaborates and/or refers unresolved issues and escalates to appropriate party. - Posts payments and adjustments utilizing the appropriate fee schedule, policy and/or procedures in accordance with patient statements, remittance advices, insurance carriers, electronic downloads, etc. - Ensures all communication, both written and verbal, is documented in a professional, accurate, clear and factual manner. - Completes account maintenance review to ensure account information is accurate within billing system. - Interprets explanation of benefits (EOB) message codes, validates payer processing and identifies potential payment discrepancies. - Provides exceptional customer service to stakeholders for questions and concerns. - Participates in team meetings and activities. Contributes to the philosophy and goals of the team and department while maintaining a positive, open-mind and focus on continuous improvement. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Maintains regular and consistent attendance as scheduled by department leadership. Shift: Day Shift - 8 Hours (United States of America) Schedule: Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: - Criminal background check - Reference checks - Drug Screening - Health and Immunizations Screening - Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

At Logan Health, we're more than just a healthcare provider—we're a community. Nestled in the heart of Montana, we are committed to delivering exceptional care to our patients while fostering a supportive and collaborative work environment for our team. As a member of Logan Health, you'll be part of a dynamic team that values compassion, innovation, and excellence. We offer opportunities for growth, comprehensive benefits, and a chance to make a meaningful impact in the lives of those we serve. Come join us and experience the Logan Health difference, where your passion meets purpose in a place you’ll be proud to call home. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Join the Medical Records Team! Location: Remote (See Approved States) Shift: Day Shift – 8 Hours | PRN status Compensation: $17.00- $22.00 (dependent on year-for-year relevant experience) Please note that remote PRN employees are not eligible for the 12% differential. As a Medical Records Technician, you’ll play a critical role in supporting daily office operations, maintaining patient records, and ensuring compliance with HIPAA and legal standards. Key responsibilities include: - Preparing and managing patient charts - Scanning, indexing, and categorizing documents - Responding to requests professionally and promptly - Conducting quality audits on scanned records - Assisting with data management, reporting, and resolving issues Key Responsibilities: - Assist with daily office operations and provide backup as needed. - Prepare, scan, and organize patient records per department procedures. - Process medical record requests in compliance with HIPAA and legal requirements. - Perform quality audits and resolve discrepancies in patient records. - Maintain supplies and equipment, coordinating repairs as necessary. - Run reports, merge accounts, and analyze patient records for deficiencies. - Respond promptly to requests and collaborate with team members to meet departmental needs. Who We Are Looking For: A self-starter who thrives in a team environment and is detail-oriented with strong organizational skills. You should be comfortable managing sensitive and confidential situations with professionalism and tact, while maintaining the highest standards of accuracy and efficiency. Qualifications: One (1) of the following is required: - Minimum one (1) year of work experience in an administrative office - Minimum one (1) year of work experience in a healthcare setting - Post-high school or vocational training Additional Requirements: - Strong customer service skills with professional phone etiquette - Ability to multi-task in a fast-paced environment - Experience with Electronic Medical Records (EMR) preferred - Knowledge of medical terminology preferred - Proficiency in Microsoft Office Suite and the ability to learn new software - Excellent organizational, critical thinking, and communication skills - Commitment to confidentiality and teamwork This position offers full-time remote work. To be eligible, you must reside in one of the following states: - Arkansas - Arizona - Colorado - Florida - Hawaii - Idaho - Illinois - Indiana - Kansas - Michigan - Missouri - Montana - Minnesota - New Mexico - North Carolina - Ohio - Oregon - South Dakota - Tennessee - Texas - Virginia - Washington - Wyoming ​ --- Qualifications: - Minimum one (1) of the following required: - Minimum of one (1) year work experience in administrative office. - Minimum of one (1) year work experience in healthcare setting. - Post high school or vocational training. - Possess strong customer service skills, professional phone etiquette and ability to multi-task in a fast-paced environment required. - Experience with Electronic Medical Record (EMR) preferred. Medical Terminology preferred. - Additional requirement for Logan Health Whitefish (LHW) assignment: - Current Montana Notary must be successfully obtained within six (6) months of hire. - Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently. - Commitment to working in a team environment and maintaining confidentiality as needed. - Excellent verbal and written communication skills including the ability to communicate effectively with various audiences. - Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. - Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed. Job Specific Duties: - Assists with daily routine office operations. Serves as backup as applicable to assigned area(s). Promotes positive customer relations through prompt and courteous service within a fast-paced, high volume, customer focused area. - Prepares patient charts per department procedure and as applicable to assigned area(s). Obtains records for patients, and assists in obtaining records for new patients as applicable to assigned area(s). - Processes medical records requests assuring that released information meets legal/HIPAA requirements as applicable to assigned area(s). - Prioritizes and prepares files for scanning and/or storage as applicable to assigned area(s). - Scans documents to database and indexes per department procedure as applicable to assigned areas. - Categorizes and organizes documents according to department protocol as applicable to assigned area(s). Researches and resolves issues per department procedure as applicable to assigned area(s). - Performs quality audits on scanned images per department procedure and as applicable to assigned area(s). - Professionally and promptly responds to requests per department protocol and as applicable to assigned area(s). - Maintains and orders supply stock per department procedure as applicable to assigned area(s). - Maintains equipment and coordinates repairs and service per department procedure as applicable to assigned area(s). - Assists with copying, scanning and retrieval of information as requested. Assists with miscellaneous data research requests. - Runs reports, merges and corrects information in the electronic medical record. Merges duplicate accounts in all applications as applicable to assigned area(s). - Analyzes all patient type records for deficiencies in accordance with Federal and State laws as well as Medical Staff By-laws - As applicable to Transcription duties: - Ensures dictations and/or reports are accounted for and assists with efficient delivery and distribution of reports. - Assists in gathering preoperative history and physicals for surgery. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Maintains regular and consistent attendance as scheduled by department leadership. Shift: Day Shift - 8 Hours (United States of America) Location: Remote (See Approved States) Shift: Day Shift – 8 Hours | PRN status Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs. Pay rates and scheduling practices may vary by department. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: - Criminal background check - Reference checks - Drug Screening - Health and Immunizations Screening - Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

• Develop, code, test, and implement data integrations, conversions, reports, and data extraction solutions • Design and maintain interfaces, APIs, and integration workflows across multiple systems • Collaborate with stakeholders to define project scope, requirements, and timelines • Support and optimize data pipelines, including extraction, transformation, and loading (ETL) processes • Maintain high standards of data quality and enforce best practices for data handling and integration • Troubleshoot and resolve interface and integration issues, including vendor coordination when needed • Configure and modify interfaces, API connections, and mapping tables • Perform testing in integrated environments, ensuring accuracy and reliability of data flows • Monitor and optimize data warehouse performance and resolve data conflicts • Participate in and/or lead integration-related projects, including documentation and process improvements • Provide ongoing user support and ensure timely communication and issue resolution • Contribute to a collaborative team environment to design and support multi-platform integration solutions