LiveU

Role Description A fantastic opportunity now exists to join the LiveU Team! We are currently searching for an experienced, results-driven leader to join our growing Sales organization as Director of Channel Sales, North America reporting to the VP | Sales Growth Markets. In this high-impact role, you will own and accelerate LiveU's indirect channel business across the United States and Canada, working with a team to build and manage deep, strategic relationships with our reseller, distributor, VAR, and systems integrator partners. This is a remote position based in North America. Responsibilities - Team Leadership - Set clear performance objectives, provide ongoing coaching for team members, and conduct regular pipeline and performance reviews - Foster a culture of accountability, collaboration, and continuous improvement within the channel team - Serve as an escalation point and executive sponsor for key partner relationships - Channel Strategy & Revenue - Drive LiveU's channel revenue plan for North America, meeting and exceeding quarterly and annual targets - Execute a comprehensive North America channel strategy including partner segmentation, tiering, and investment priorities - Define and manage annual channel business plans, revenue forecasts, and pipeline metrics - Identify and recruit new channel partners aligned with LiveU's go-to-market strategy and target verticals - Participate in executive-level quarterly business reviews and revenue forecasting activities with senior leadership - Build and manage a healthy, predictable channel pipeline in collaboration with the sales operations team - Partner Development & Enablement - Design and implement partner competency, certification, and qualification programs to elevate partner capabilities - Work with resellers on joint business planning, pipeline review, and management activities - Develop co-marketing and demand generation programs with key partners to drive pipeline growth - Drive partner engagement at trade shows, industry events, and LiveU partner summits - Ensure partners are equipped to position, demo, and close LiveU solutions independently - Cross-Functional Collaboration - Collaborate with marketing to develop channel-ready content, campaigns, and lead-generation programs - Work closely with product management and technical teams to provide partner and market feedback - Partner with finance and legal teams to structure and maintain contractual partner agreements - Coordinate with operations and service teams to ensure partner and end-customer satisfaction - Represent the voice of the channel in executive strategy discussions and annual planning cycles Qualifications - 10+ years of experience in channel sales or channel management, with at least 3 years in a people-management role - Proven track record of building and scaling indirect channel businesses, including resellers, VARs, distributors, and systems integrators in North America - Deep understanding of indirect channel mechanics, partner program structures, and legal obligations associated with contractual responsibilities - Demonstrated history of exceeding channel revenue targets and developing net-new business through partner ecosystems - Strong executive-level network within the North American technology reseller and broadcast/media technology community - Experience with consultative selling and the ability to train and coach others in solution-based sales techniques - Technically capable — able to understand and articulate complex hardware/software solutions and work confidently alongside technical sales engineers - Experience with broadcast, media, telco, public safety, or live video technology strongly preferred - Ability to travel across North America regularly for partner meetings, trade shows, and company events (up to 40%) - Proficiency with CRM tools (Salesforce preferred) and channel reporting/analytics - Bachelor’s degree in Business, Marketing, or a related field Requirements - Basic requirements

Role Description This is an opportunity to join a fast-moving global company at the center of live production innovation. As a temporary role, you will work closely with regional sales leaders and global marketing teams on high visibility launches, international tradeshows, and strategic regional initiatives across EMEA. Location: EMEA Region, Remote Key Responsibilities - Regional Event Leadership: Lead planning and execution of regional and international tradeshows, ensuring strong presence, branding, messaging alignment, and smooth activation. Coordinate vendor management, booth logistics, and regional event operations in collaboration with internal stakeholders. - Integrated Campaign Execution: Plan and execute integrated B2B marketing campaigns including content creation and customer communications, aligned with local EMEA market strategies. - Field & Digital Activation: Execute field marketing activities including emails, webinars, social media content and targeted digital activities within defined budgets. - Localization Ownership: Adapt and localize global marketing materials for EMEA markets to ensure regional relevance and accuracy. - Sales Alignment & Support: Participate in regional sales meetings and provide clear, value-focused marketing updates. Work closely with sales leaders and teams across regions and functions to drive business and marketing needs. - Case Study Development: Drive development and publication of regional customer case studies. - Activity Tracking & Reporting: Maintain structured tracking of regional marketing activities and performance reporting. - Travel Requirement: Occasional traveling for work may be required. Qualifications - 3-5 years of B2B marketing experience in enterprise or B2B tech environments. - Experience supporting multi-country regional marketing programs. - Proven field marketing and event execution background. - Experience delivering B2B marketing campaigns, including email marketing, landing pages, and paid digital campaigns. - Proven experience working closely with sales teams and aligning marketing initiatives with pipeline goals. - Advanced AI proficiency for content work: hands-on experience using AI tools as a core part of content production workflows. - Excellent English verbal and written communication skills is a must. - Good familiarity with customer relationship management systems (especially Salesforce Pardot). - High proficiency with MS Office applications. - Strong attention to detail and project management skills; ability to balance multiple initiatives simultaneously. - Results-driven, self-motivated, organized, proactive, collaborative. Requirements - Basic requirements: null

Title: Customer Success Manager Location: ANY United States Job Description: Description About LiveU Come and join the world's leading provider of live IP video solutions. LiveU's patented cellular bonding technology is used by the world's top broadcasters (e.g. AP, BBC, CBS, CNN & Sky News) and leading sports organizations (e.g. FIA World Rally Championship, NFL, LaLiga 2|3). LiveU offers a complete range of portable devices for live video coverage together with cloud-based management, production and distribution solutions. LiveU is the pioneer of bonded cellular technology that allows storytellers to share their content with their audiences from wherever and whenever the story is. As the market leader, our customers include nearly all the biggest and best storytellers across news, sports, entertainment and digital, as well as communicators in fields as diverse as Pro-AV markets like Houses of Worship, Public Safety, Education, Non-Profit and Corporate. As the LiveU Customer Success Manager, you will fully develop the relationship with our top Pro-AV market accounts working together with our channel partners. From onboarding, through implementation, continued support, and renewals, you will be responsible for the client life cycle of your book of business. You will help develop and implement a long-term strategic plan for scale clients, ensuring that these clients continue to receive stellar support and attention. Lastly, you will work closely with other teams at LiveU to surface customer feedback and facilitate growth opportunities when relevant. Why you should join us The mission - LiveU democratizes storytelling - we reduce the complexity, the constraints and the cost of remote, video transmission, meaning more people can share their story from more places, more of the time. The technology - LiveU invented the core technology, acting as a true disruptor. Now as the established market leader, LiveU continues to invest in peerless products and innovations that our customers really love. The people - our family are pioneers - they take personal risks, they dare to be different, and they are passionate about what they do. Our people, like our products, are reliable - they pride themselves on meeting expectations, pragmatically pushing forward and collaborating to get good work done. And our people are open - curious about new ways of working, developing, learning and transforming. We are diverse, inclusive and welcoming - honesty and integrity are table stakes. Our people are PROs, fun loving, but professional. If you are a demand generation specialist looking to make a real impact we've saved you a spot, come and join us. Responsibilities: - Renew all the clients in your book of business. - Create and implement a scale client engagement strategy. - Provide sales support with all assigned accounts - Work with the clients to identify and close upselling opportunities. - Partner with other teams at LiveU to surface customer feedback and ensure client satisfaction. - Maintain accurate records of customer interactions and support cases in the CRM system. - Maintain Data Integrity related to the customer contact database - Participate in client meetings and demonstrate product features and capabilities. - Discover and close new business opportunities in the assigned account list - Pipeline health and forecast accuracy Requirements - 4+ years of experience in a client-facing role, managing Pro AV market customers and channel partners - Tech-savvy with strong analytical and technical skills. - Problem-solver, resourceful, and independent. - B2B SaaS background is strongly preferred. - Pro AV experience is preferred. - Superb writing and communication skills. - Bachelor's degree - preferably in a highly quantitative field.

Role Description - Field incoming requests/issues via omni-channel platform (phone, email, and chat). - Take ownership of requests and support through resolution or escalation. - Document requests/issues and related support activity. - Identify priority escalation situations and manage them accordingly. - Raise awareness of procedures that require modification and/or are missing. - Collaborate across the company as needed to resolve requests/issues. - Identify and report cases that could be addressed with self-service and/or automation. Qualifications - Outstanding customer service skills. - Prior experience handling customer requests/issues (service). - Technologically proficient with software and hardware. - Technical support experience desired but not mandatory. Requirements - Flexibility to work some weekends and holidays, and extra hours as needed. Company Description LiveU is the global leader in live IP-video solutions, transforming live video into greater value. From breaking news and major sports events to public safety, our technology powers reliable and efficient live production and visual intelligence at scale. Trusted by over 5,000 customers in 150+ countries, LiveU is a multi-award-winning company driving innovation in live video worldwide.

About LiveU Come and join the world’s leading provider of live IP video solutions. LiveU’s patented cellular bonding technology is used by the world’s top broadcasters (e.g. AP, BBC, CBS, CNN & Sky News) and leading sports organizations (e.g. FIA World Rally Championship, NFL, LaLiga 2|3). LiveU offers a complete range of portable devices for live video coverage together with cloud-based management, production and distribution solutions. LiveU is the pioneer of bonded cellular technology that allows storytellers to share their content with their audiences from wherever and whenever the story is. As the market leader, our customers include nearly all of the biggest and best storytellers across news, sports, entertainment and digital, as well as communicators in fields as diverse as Pro-AV markets like Houses of Worship, Public Safety, Education, Non-Profit and Corporate. As the LiveU Customer Success Manager, you will fully own the relationship with our broadcast mid-market accounts. From onboarding, through implementation, continued support, and renewals, you will be responsible for the client life cycle of your book of business. You will help develop and implement a long-term strategic plan for scale clients, ensuring that these clients continue to receive stellar support and attention. Lastly, you will work closely with other teams at LiveU to surface customer feedback and facilitate growth opportunities when relevant. Why you should join us The mission – LiveU democratizes storytelling – we reduce the complexity, the constraints and the cost of remote, video transmission, meaning more people can share their story from more places, more of the time. The technology – LiveU invented the core technology, acting as a true disruptor. Now as the established market leader, LiveU continues to invest in peerless products and innovations that our customers really love. The people – our family are pioneers – they take personal risks, they dare to be different and they are passionate about what they do. Our people, like our products, are reliable – they pride themselves on meeting expectations, pragmatically pushing forward and collaborating together to get good work done. And our people are open – curious about new ways of working, developing, learning and transforming. We are diverse, inclusive and welcoming – honesty and integrity are table stakes. Our people are PROs, fun loving, but professional. If you are a demand generation specialist looking to make a real impact we’ve saved you a spot , come and join us. Responsibilities: - Renew all the clients in your book of business. - Create and implement a scale client engagement strategy. - Provide sales support to all assigned accounts - Work with the clients to identify and close upsell opportunities. - Partner with other teams at LiveU to surface customer feedback and ensure client satisfaction. - Maintain accurate records of customer interactions and support cases in the CRM system. - Maintain Data Integrity related to the customer contact database - Participate in client meetings and demonstrate product features and capabilities. - Discover and close new business opportunities in the assigned account list - Pipeline health and forecast accuracy Requirements Requirements: - 4+ years of experience in a client-facing role, managing mid-market accounts. - Tech-savvy with strong analytical and technical skills. - Problem-solver, resourceful, and independent. - B2B SaaS background is strongly preferred. - Broadcast industry experience is preferred. - Superb writing and communication skills. - Bachelor's degree - preferably in a highly quantitative field. Basic requirements null

About LiveU LiveU is the global leader in live IP-video solutions, transforming live video into greater value. From breaking news and major sports events to public safety, our technology powers reliable and efficient live production and visual intelligence at scale. LiveU field units are widely seen at the world's most important news and sports events. Trusted by over 5,000 customers in 150+ countries, LiveU is a multi-award-winning company driving innovation in live video worldwide. Role Overview LiveU is seeking a Director of Business Development to lead corporate development initiatives with a strong focus on mergers and acquisitions, alongside select strategic partnerships. This is a senior, business-oriented, externally facing role responsible for sourcing, evaluating, and executing inorganic growth opportunities that align with LiveU’s long-term strategy. The ideal candidate brings a blend of M&A experience, strategic thinking, and deep familiarity with the technology ecosystem. This role works closely with executive leadership and cross-functional teams across product, finance, legal, and go-to-market. Key Responsibilities M&A and Corporate Development (Primary Focus) Proactively source and evaluate acquisition targets across broadcast, media, public safety technology, including real time video, visual intelligence, critical communications, transmission, cloud video, and digital media. Lead initial strategic and commercial screening of potential targets, including market positioning, product fit, and GTM alignment. Build detailed financial models, valuation frameworks, and business cases to support investment decisions. Conduct market, competitive, and synergy analyses to assess strategic fit and long-term value creation. Support end-to-end transaction execution, including coordination with executive leadership, finance, legal, investors and external advisors. Play a key role in post-merger integration planning, with emphasis on business alignment, GTM execution, and value realization. Strategic Partnerships (Secondary Focus) Identify and develop high-impact strategic partnerships that complement LiveU’s inorganic growth strategy. Engage externally with executives, founders, and senior stakeholders to structure commercially meaningful partnerships. Collaborate with product and sales leadership to ensure partnerships align with roadmap and revenue objectives. Evaluate partnership-driven business models, routes to market, and expansion opportunities. Qualifications & Experience