Little Caesars Pizza

Role Description The Identity Security Engineer will strengthen Little Caesar’s and all Ilitch Companies’ identity and access management security posture by driving governance, risk reduction, and secure lifecycle management across critical systems. This role is about ensuring that the right people have the right access at the right time through strong processes, well-managed IAM tools, and consistent oversight. You will serve as an agent of identity security, leading access reviews, improving RBAC models, optimizing IAM platforms, and partnering with teams across the business to drive secure identity practices. Key Responsibilities - IAM Governance & Oversight - Lead scheduled and ad-hoc access reviews for human and non-human identities, applications, groups, cloud resources, and privileged accounts. - Create, maintain and enforce IAM governance standards, policies, and procedures. - Monitor identity controls for audit support and compliance with internal and external frameworks. - Drive remediation efforts for access control gaps. - Role-Based Access Control (RBAC) & Lifecycle Management - Design and refine RBAC models, access tiers, and least-privilege principles with internal stakeholders. - Work with application owners to map permissions and standardize access roles. - Support user lifecycle processes (Joiner/Mover/Leaver) and automated provisioning workflows where available. - IAM Tool Ownership & Administration - Serve as primary owner/admin for one or more IAM platforms. - Manage configuration, integrations, workflows, and system health. - Coordinate enhancements, upgrades, and platform improvements. - Partner with application teams to onboard new systems into the IAM ecosystem. - Document entitlements, define provisioning rules, and ensure consistent access patterns. - Engineering & Cloud Infrastructure Support - Lead MFA/Passkey implementation and support SSO integrations and ensure alignment with security requirements. - Security Operations Support - Review and approve access requests for elevated or sensitive roles. - Help investigate access-related security incidents and identity threats. - Provide security guidance to internal teams for identity best practices. Qualifications - Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or equivalent experience will be considered in lieu of formal degree. - 4-5 years experience in cybersecurity, IT, or similar discipline, with at least 2 years of hands-on identity security experience. - Hands-on experience with one or more IAM/IAG platforms. - Working knowledge of access governance, RBAC, provisioning, and directory services. - Understanding of SSO/MFA technologies, SAML/OIDC/OAuth protocols. - Familiarity with compliance frameworks: NIST, SOX, ISO 27001, PCI. Preferred Knowledge, Skills and Abilities - Certifications such as: CISSP, CCSP, Security+, etc., highly preferred. - Experience onboarding applications into IAM platforms. - Prior ownership of an IAM tool or identity governance program. - Participation in IAM modernization projects or cloud migration initiatives. - Demonstrated success implementing RBAC models or conducting large-scale access reviews. - Hands-on knowledge of PAM, secrets management, or identity threat detection. - Portfolio examples (RBAC matrix, IAM workflows, automation scripts, etc.). Competencies - Accountable, humble, and courageous. - Strong documentation and communication skills. - Ability to partner with business and technical teams. - Detail-oriented, organized, and able to drive tasks to completion.

Role Description In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the Caesar Vision POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for: - Logging inquiries and responding to basic queries. - Running diagnostic tests, isolating problems, determining solutions and/or resolving simple issues. - Implementing solutions and guiding callers on how to implement them. - Escalating more complex problems to more experienced staff and/or a supervisor or Manager. You will be part of a team of Help Desk professionals supporting software solutions and third-party delivery service to stores. Qualifications - High school education or equivalent. - Evidence of knowledge and experience with call center software. - Customer, client or call center environment experience. - Ability to problem-solve with customers and understand when to escalate questions or issues. - Collaborative communication skills with all types and levels of store personnel and delivery service customers. - Demonstrated ability to listen, ask questions, follow-up and address client concerns. - Customer-focused orientation with excellent phone etiquette. - Experience dealing with frustrated or difficult customers. - Experience in a fast-paced workplace with flexibility and responsiveness. - Ability to communicate technical information to non-technical personnel. - Organizational skills with the ability to prioritize workload and handle multiple priorities concurrently. - Proven ability to function in a team environment, supporting team members when needed. - Experience with Service Now call tracking system is preferred. Requirements - Provide client support and technical assistance for basic incoming queries and issues related to the computer software, hardware and on-demand food delivery service. - Analyze issues, ask appropriate questions and apply problem-solving methodologies. - Walk the customer through the problem-solving process and attempt to isolate the problem and identify a solution. - Troubleshoot problems and provide application support to end-users. - Follow up with clients to ensure issues were resolved to their satisfaction. - Support clients on various work schedules, including 24 x 7 support to international stores, franchisees and customers. - Respond to queries using phones, email or other methods of communication. - Log all issues identified in Service Now call tracking system. - Report all trend calls to Supervisor or Manager Help Desk. Company Description

• coordinate and provide professional level marketing and advertising support to assigned franchisees within a specific region • Support brand marketing team and franchisees in campaign development and execution • Provide regional marketing campaign support • Develop standard and/or customized point of purchase (POP) • Work with marketing leadership team to develop and execute campaign communication • Establish high-quality, low-cost providers and develop dependable vendor relationships • Analyze data and provide report to management • Coordinate and monitor campaign expenses, purchase orders and invoicing • Digital menu board content execution • Manage marketing internal and external issue resolution from operators, vendors, colleagues, and consumers • Provide support to marketing teams (and cross functional teams as needed) on special projects

• Responsible for providing analytical support for transportation operations • Evaluates inbound and outbound transportation performance across all Distribution Centers (DCs) • Ensures compliance with regulatory requirements • Supports the development and implementation of standard operating procedures (SOPs) • Works cross-functionally with transportation, warehouse, safety, and finance teams to provide actionable insights • Monitors, maintains, and reports on transportation systems and activities • Establishes, tracks, and analyzes key transportation metrics • Identifies trends, variances, and performance gaps, and develops actionable improvement plans • Collaborates with cross-functional teams to ensure transportation capabilities align with DC capacity, customer demand, and business growth plans • Leads or participates in cross-functional transportation and supply chain projects

Role Description The Franchising Manager, Non-Traditional, is responsible for maintaining and accelerating the growth of Non-Traditional restaurants across targeted domestic markets, driving both new-unit development and strategic transactions within the system. This role will take action on leadership visions, execute field strategies, and align with outlined growth goals for franchise recruitment, pipeline management, real estate coordination, and long-term territory planning. The role will work closely with the legal, finance, real estate, and franchise operations teams to ensure cohesive development execution aligned with company growth objectives. This role is directly responsible for supporting the growth goals of the National Domestic Development team, taking action to drive results of the outlined performance metrics. This role supports the Director across development funnels and ensures compliance with regulatory and internal standards, including legal protocols. Must be proactive in grassroots recruitment efforts and constantly “Think outside the box” to make deals happen. How You’ll Make an Impact: - Execute and manage the strategic vision for Non-Traditional U.S. franchise growth, aligned with enterprise goals and market priorities. - Manage national Non-Traditional franchising efforts, including new unit growth; evaluate opportunities, recommend deal structures, prioritize candidates, and escalate risks, reinforcing manager level judgment vs. execution-only support. - Educate current franchisees on Non-Traditional opportunities within their respective markets. - Serve as a driver and liaison of the franchisee qualification process, ensuring adherence to company standards. - Primary contact to work cross-functionally with operations, legal, real estate, finance, supply chain, and R&D to ensure deals are structured within company guidelines. - Be proactive in recruiting new candidates. - Enforce and drive results for performance reporting and forecasting across franchise recruitment and openings; provide regular executive-level updates and data-driven insights; responsibility for driving corrective action when targets are missed. - Maintain high-level relationships with concessionaire partners, serving as a strategic advisor on development opportunities. - Represent the brand, alongside executive leaders, at national conferences, franchise expos, and industry events to elevate Little Caesars' visibility among prospective partners. - Lead the services component for the department, including strategic events, trade shows, lead generation software, and recruitment marketing. Qualifications - Bachelor’s degree required; equivalent experience in franchise development may be considered. - 3+ years of experience in franchising, business development, within the QSR or multi-unit retail industry, with a strong emphasis on Non-traditional Development. - Proven ability to lead and manage complex deal structures, negotiations, and cross-functional initiatives. - Experience leading the management and implementation of support services. - Knowledge of franchise sales processes, legal documentation (FDD), territory planning, and regulatory requirements. - Exceptional communication, influence, and relationship-building skills at the executive and franchisee level. - Demonstrated ability to think strategically while executing tactically in a fast-paced, matrixed organization. Requirements - Financial and business acumen with the ability to evaluate investment decisions and market potential. - Familiarity with CRM platforms (e.g., FranConnect) and data-driven development tools. - Ability to travel up to 50% of the time while managing national and regional relationships. Where You’ll Work Remote based with national travel to support market visits, franchisee meetings, and industry events. Disclaimer The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises Inc. Little Caesar Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work.

• Serves as a business consultant to assigned franchise owners (franchisees), or candidates applying to become franchisees • Maintains an ongoing liaison between the company and franchisees or candidates requesting consideration to become a franchisee • Provides tools, counsel, and advises either directly or through functional experts, to franchisees in all aspects of their business and store operations • Oversees and reports on any changes to the market conditions of assigned region • Analyzes and interprets financial data to identify areas of improvement or development and assess effectiveness of operations development • Provides effective training and communications to franchisees and their staff • Guides and enables franchisees on consistently meeting or exceeding all company quality standards

Role Description In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the Caesar Vision POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for: - Logging inquiries and responding to basic queries. - Running diagnostic tests, isolating problems, and determining solutions. - Implementing solutions when possible and guiding callers on how to resolve issues. - Escalating complex problems to more experienced staff or a supervisor/manager. You will be part of a team of Help Desk professionals supporting software solutions and third-party delivery service to stores. Qualifications - High school education or equivalent. - Evidence of knowledge and experience with call center software. - Customer, client, or call center environment experience. - Ability to problem-solve with customers and understand when to escalate issues. - Collaborative communication skills with all types and levels of personnel. - Demonstrated ability to listen, ask questions, and address client concerns. - Customer-focused orientation with excellent phone etiquette. - Experience dealing with frustrated or difficult customers. - Experience in a fast-paced workplace with flexibility and responsiveness. - Ability to communicate technical information to non-technical personnel. - Organizational skills with the ability to prioritize workload. - Proven ability to function in a team environment. - Experience with Service Now call tracking system is preferred. Requirements - Provide client support and technical assistance for basic incoming queries and issues. - Analyze issues and walk customers through the problem-solving process. - Troubleshoot problems and provide application support to end-users. - Follow up with clients to ensure issues are resolved to their satisfaction. - Support clients on various work schedules, including 24 x 7 support. - Respond to queries using phones, email, or other communication methods. - Provide basic instruction and support to clients with computer peripherals. - Log all issues identified in the Service Now call tracking system. - Report all trend calls to Supervisor or Manager Help Desk. Benefits - Equal Employment Opportunity employer. - Consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected characteristics. - Reasonable accommodations for qualified applicants during the hiring process. - Participation in E-Verify.

Role Description In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the Caesar Vision POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for logging inquiries and responding to basic queries, running diagnostic tests, isolating problems, determining solutions and/or resolving simple issues. When possible, you will implement the solution, guide the caller to how to implement the solution and resolve customer service issues, however, you will be expected to escalate more complex problems to more experienced staff and/or a supervisor or Manager. You will be part of a team of Help Desk professionals supporting software solutions and third-party delivery service to stores. Qualifications - High school education or equivalent. - Evidence of knowledge and experience with call center software. - Customer, client or call center environment experience with the ability to problem-solve with customers and an understanding of when to escalate questions or issues. - Evidence of the ability to be collaborative with, and communicate clearly and effectively, with all types and levels of store personnel and delivery service customers who contact the help desk. - Demonstrated ability to listen, ask questions, follow-up and address client concerns. - Evidence of customer focused orientation with excellent phone etiquette and experience dealing with frustrated or difficult customers. - Must demonstrate experience in a fast-paced workplace and ability to be flexible and responsive. - Evidence of ability to communicate technical information to non-technical store personnel that contact the help desk. - Evidence of organizational skills with the ability to prioritize workload and handle multiple priorities concurrently. - Proven ability to function in a team environment, supporting team members when needed. - Experience with Service Now call tracking system is preferred. Requirements - Provide client support and technical assistance for basic incoming queries and issues related to the computer software, hardware and on-demand food delivery service. - Analyze issues, ask appropriate questions and problem-solving methodologies. - Walk the customer through problem-solving process and attempt to isolate the problem and identify solution, if possible. - If unable to solve the issue, refer to more experienced staff. - Troubleshoot problems as well as provide application support to end-users. - Follow up with client and/or customer to ensure issue was resolved to their satisfaction. - Provide excellent client service to corporate, franchisee stores and delivery service customers. - Support clients on various work schedules that may include 24 x 7 support to international stores, franchisees and customers. - Respond to queries using phones, email or other methods of communication. - Provide basic instruction and support to clients with computer peripherals related to Caesar Vision products or delivery service customers. - Log all issues identified in Service Now call tracking system. - Report all trend calls to Supervisor or Manager Help Desk. Company Description Little Caesar Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. This company participates in E-Verify.

Role Description Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact. You work on a team building and maintaining the custom software which runs Little Caesars. Whether remote or on site, you will be part of all aspects of the Software Development Lifecycle including technical design, development, testing and support. Share your expertise in multiple areas of software development technology. Lead complex initiatives, set long-term technical direction and contribute to the success of multiple teams. This position may support LCE or other Ilitch companies. What You Will Do - Participate in the design, development, and support of technical projects through to completion according to project and corporate standards and methodologies. - Provide technical leadership to large projects (up to 130 FTE weeks) being responsible for technical quality, on-time delivery and performance of other technical resources on the project. - An expert and role-model in writing code that captures the essential nature of the solution and is appropriately flexible, reusable, efficient, and adaptable to changing requirements and meets all of the ‘ilities’. - Consider broader architectural concerns when designing and developing code: scalability, maintainability, securability, reliability, extensibility, etc. - Ability to quickly debug cross-module issues in unfamiliar code and intuit where bugs might lie due to deep knowledge of the libraries, platforms, and systems. - Reduce complex designs and concepts to simple foundational components through correct choices of data structures, applications of algorithms, or other deep insight into the problem space. - Maintain strong awareness of the ecosystem of tools and libraries supporting primary programming language and development environment and a strong grasp of the idioms and patterns. - Identify when it is appropriate to make significant refactors. - Expert in identifying the right solutions to solve ambiguous, open-ended problems. - Proactively identify and help to refocus team efforts when projects are off-course or not technically feasible. - Review designs in multiple areas and ensure quality for cross-team cross-module design/API issues. - Support and provide guidance to Quality Assurance (QA) in the development of integration test plans, test conditions, expected test results, and automated testing. - Act as a role-model to colleagues and model a standard of excellence that supports a culture of high performance. - Lead discussion and troubleshooting during support incidents on a rotational basis. Identify gaps in support documentation and ensure they are rectified. - Push boundaries to generate and implement breakthrough ideas that aim to create new products or advance existing products and drive tools forward. - Create an environment supporting experimentation and iteration towards audacious goals. - Identify and execute on opportunities that have area/group-wide impact on software development. - Share deep expertise in multiple areas of technology. Provide mentorship and guidance to other colleagues and stay up to date on the latest trends and developments in the area. - Lead the design and architecture of large projects. Develop and ensure teams develop excellent quality code with a focus on stability, scalability, security, and maintainability. - Create coherent designs with multiple complex components, significant ambiguity and large numbers of dependencies. - Anticipate issues across multiple teams and propose solutions/mitigations. - Act thoughtfully and decisively in critical situations even when making challenging or unpopular decisions. - Break down silos within and across functions and influence others to reach the best outcomes for the organization. - Build deep cross-functional relationships, facilitate the right conversations, and settle disagreements by managing different viewpoints. - Ensure that the technical strategy for systems in your area of expertise aligns with business goals and the direction of the technology. - Work directly with the business to identify the best approach for implementing quick-to-market initiatives and solutions. - Keep up to date with technology trends and changes in the industry. - Independently design and develop the most complex, business-critical software components with simplicity and maintenance as key considerations. - Evangelize software development best-practices across the organization. - Lead aspects of agile software development including sprint-planning, story writing, story review, estimation and planning sessions. - Provide expertise to other teams on how to improve these processes. - Demonstrated ability to promote and engage developers in agile methodology. - Strong expertise in best-practices around agile tools such as DevOps or Jira. - Understanding of the trade-offs and strengths/weaknesses of different agile methodologies. - Ability to define an appropriate source control strategy for a project. Experience with multiple source-control tools. - Continuously work to improve the skills of other developers through hands-on mentorship, demonstration and pairing. Qualifications - Bachelor’s degree in Computer Science or a related degree. An equivalent combination of education, certification and/or experience may be considered in lieu of a formal degree. - Minimum of ten (10) years of programming experience in a professional environment. - Consistent demonstration of strong analytical skills and abilities to develop solutions and alternatives that meet business goals. - Maintains strong relationships across and outside of your organization and regularly collaborates with multiple cross-functional teams. - Consistent demonstration of effective verbal and written communication skills. - Consistent demonstration of the ability to listen and communicate technical information to a wide variety of technical and non-technical clients. - Consistently self-motivated, curious, and creative in approach to technology with a passionate embrace of technology. - Deep, substantial expertise in the technologies required for the role. Requirements - Strong knowledge in more than one of the following technologies: HTML / JavaScript / CSS/ React / TypeScript/Electron, Node.js, Open-source JavaScript libraries, Data storage technologies including RDMSs, No-SQL databases and unstructured storage, REST APIs, Microservices, Azure cloud platform or equivalents such as AWS or GCP. - Strong expertise with one or more programming paradigms such as Object Oriented Programming (OOP), functional programming, or dependency injection. - Experience delivering software systems throughout the entire software lifecycle from design, development, testing, deploy and maintenance. - Design and develop instrumentation strategies for software components to allow monitoring, troubleshooting and to ensure they are operating properly. - Experience developing and deploying code in one or more environments with an understanding of considerations for scalability and trouble-shooting. - Experience defining API contracts using OpenAPI Spec and tools. How You Will Stand Out - Master’s degree in Computer Science or related field. Where You'll Work - This position requires on-call responsibilities requiring work during nights, weekends, or holidays. - Works in a normal office environment where there is no physical discomfort due to temperature, noise, dust and the like. - Moderate noise (examples: business office with computers and printers). - Some travel including travel to restaurant locations and trade shows. This position requires the ability to adhere to the LCE Travel policy.

• Responsible for management, oversight, and strategy for the loss prevention, safety, and security team. • Recommend and implement programs to guard against theft, vandalism, sabotage, violence, or other threats. • Ensure compliance with Federal, State and local regulations and standards involving security, hazardous materials and fire safety. • Direct operations of a multifaceted security, safety and loss prevention department. • Oversee installation, maintenance, and operation of electronic security systems. • Provide direction and support to ensure testing of all life safety systems and ensure training of required personnel. • Establish and maintain professional relationships with local police and fire agencies. • Review and analyze loss trends and reporting programs. • Execute and enforce effective programs, policies and procedures. • Ensure proper investigation and review of all accidents and property claims.