LinguaLinx

• Verify accuracy of billing data, correct any errors, prepare and send client invoices • Review and enter vendor data and invoices for payment • Research, track, and resolve client accounting inquiries • Maintain and respond to vendor payment inquiries as needed • Prepare and send monthly client account statements • A/R follow up on delinquent accounts • Work with sales to ensure accurate client billing information obtained; that entries for billing are correct and uniform for client charges • Contact clients to obtain, verify, and update account information when necessary • Ensure uniformity of records between accounting software and project management software • General administrative accounting tasks as needed • Ad hoc responsibilities as assigned

• Facilitate accurate and effective communication between English speaking and non-English speaking individuals. • Prepare in advance for interpreting sessions by reviewing materials and understanding context. • Maintain confidentiality and adhere to our Code of Professional Conduct. • Collaborate with the LinguaLinx team members, clients, and other service providers to ensure effective communication.

• Serve as the primary point of contact for clients, acting as a liaison between clients and internal production teams. • Track overall account performance to ensure client satisfaction, quality, and profitability. • Strengthen client relationships through regular engagement, follow-up, and proactive communication. • Create and implement strategic plans to expand existing accounts and identify new business opportunities. • Negotiate rates, timelines, and deliverables for both existing clients and new business leads. • Collaborate with the Quality Manager and Vendor Manager on large or complex projects to ensure standards and deadlines are met. • Work closely with the production team to ensure all projects remain on track, within scope, and within margin. • Maintain accurate and timely reporting for all client orders, contracts, and account activities. • Conduct research and networking to develop prospective client leads, including leveraging trade show lists and industry events. • Arrange and attend client meetings as needed to strengthen relationships and discuss project updates. • Perform additional ad hoc duties and responsibilities as assigned.