Olmatic

• Responsible for maintaining and expanding existing customer relationships • Ensuring long-term customer satisfaction • Contributing to sustainable revenue growth

• Long-term customer management: You are the primary contact for existing clients, ensuring long-term satisfaction and continuously increasing customer retention. • Upselling & cross-selling: You independently identify opportunities for expansion, lead contract negotiations, and leverage potential to grow revenue. • Strategic customer development: You regularly analyze customer needs, conduct business reviews, and develop tailored strategies to maximize your customers' success. • Internal collaboration: You work closely with Customer Success, Product Management, and Sales to best meet customers' expectations and objectives.