Joint Academy

Role Description Joint Academy is redefining how musculoskeletal (MSK) care is delivered. Our AI-powered platform combines Remote Therapeutic Monitoring (RTM) with a Home Exercise Program, helping PT, orthopedic, and pain-management clinics create new reimbursable revenue streams while improving patient outcomes. You'll own the full sales cycle across the U.S. for PT clinics, orthopedic groups, and MSK networks. This is a hunter role with a mix of warm inbound leads and self-sourced outbound opportunities. Responsibilities - Prospect, qualify, and close new accounts across the U.S. - Deliver impactful demos showing how clinics can add new revenue streams, improve patient engagement, and elevate clinical outcomes. - Execute sales plans to consistently hit and exceed quota. - Partner with our Customer Success team to ensure rapid implementation and fast time-to-value (<30 days to first RTM payment). - Build and manage pipeline through outbound (LinkedIn, email, events) while converting inbound leads. - Represent Joint Academy at conferences and industry events. - Maintain accurate forecasting and pipeline hygiene in HubSpot. Qualifications - 5+ years of full-cycle B2B SaaS sales experience. - Documented track record of exceeding quota (top 10-20% performer). - Self-starter with a roll-up-your-sleeves mindset and drive to win. - Strong communicator who builds trust quickly with decision-makers. - Experience in healthcare or digital health is a plus, not required. - Willingness to travel 20-30% for conferences and key meetings. Compensation & Perks - Base $120k - $160k + uncapped commission (OTE $250k-$300k+). - Meaningful stock options. - Full medical/dental/vision, 401(k) with match, HSA/FSA. - Unlimited PTO, remote-first culture, home-office stipend. - Optional off-sites + wellness perks (cold plunge & sauna access at HQ).

Role Description This is a part-time, flexible position (employment or subcontractor) designed for someone passionate about bridging science, healthcare innovation, and funding strategy. You will be responsible for: - Grant sourcing & applications: - Identify national, EU, and global research grants and funding opportunities. - Write and submit competitive grant applications in collaboration with our scientific and clinical teams. - Manage reporting requirements and compliance post-award. - Clinical study support & administration: - Support setup, documentation, and coordination of clinical trials and research collaborations. - Act as the liaison between our internal teams, academic partners, and corporate collaborators. - Track milestones, deliverables, and timelines across multiple projects. - Science project management: - Coordinate joint projects with universities and life science companies. - Oversee research-related documentation, IRB/ethics submissions, and data collection workflows. - Ensure efficiency and compliance while enabling scientific excellence. - Innovation & efficiency: - Use modern AI tools (literature review, drafting, project management, grant monitoring) to maximize productivity. - Continuously improve internal processes around research and funding. Qualifications - PhD (or equivalent research background) in health sciences, life sciences, biomedical engineering, digital health, or related field. - Proven experience in grant writing with a track record of successful applications (EU Horizon, NIH, national agencies, foundations). - Strong scientific writing and communication skills in English. - Experience with clinical research administration (protocols, ethics submissions, reporting). - Organized, detail-oriented, and capable of managing multiple projects simultaneously. - Ability to build and maintain relationships with academics, clinicians, and corporate partners. - Comfortable working independently in a remote-first, international environment. - Bonus: Familiarity with digital therapeutics, MSK research, or health economics. Benefits - Access to world-leading professors and academic networks. - Opportunity to shape the future of digital health and virtual MSK treatments. - Flexible, part-time role that can be structured as employment or subcontracting. - Variable, performance-based compensation aligned with successful grant acquisition. - A mission-driven team working at the intersection of healthcare, technology, and science.

Role Description Join an innovative leader in the physical therapy space revolutionizing how care is delivered. We blend in-person expertise with cutting-edge virtual care to help patients move beyond pain and achieve lasting results. Our mission is to provide accessible, high-quality musculoskeletal (MSK) care that empowers individuals to lead active, healthy lives. As part of our dynamic team, you'll contribute to reshaping the future of healthcare while working in a supportive, forward-thinking environment. We are seeking a part-time / subcontractor licensed physician with expertise in MSK conditions, pain management, and physical therapy to deliver asynchronous telemedicine care to patients across Washington State. In this role, you'll: - Review and assess patient-submitted health histories and symptoms asynchronously via our telemedicine platform. - Provide accurate MSK diagnoses and care recommendations. - Write referrals for physical therapy or specialist care as needed. - Collaborate with our multidisciplinary care team to support integrated patient care. - Leverage your experience in virtual care to ensure patient safety, satisfaction, and positive outcomes. This position is fully remote and offers a flexible schedule, ideal for physicians passionate about innovative care delivery. Qualifications - Must be licensed to practice medicine in Washington State. - Extensive experience with musculoskeletal conditions, pain management, and physical therapy. - Demonstrated success delivering care in virtual settings, with experience in asynchronous telemedicine. - Ability to interpret patient-submitted data and provide accurate, actionable care plans. - Strong communication and collaboration skills within a multidisciplinary team. - Comfort working with telehealth platforms and electronic medical records (EMRs). Benefits - Be part of a pioneering company transforming MSK care through innovative hybrid care models. - Enjoy a flexible remote schedule that fits your lifestyle. - Contribute to a mission-driven organization improving access to quality care. - Work with a supportive, collaborative team passionate about making a difference. - Earn extra compensation as a subcontractor / part-time.

(Remote Role – Must Be Based in the Miami Area) Why Joint Academy Joint Academy is transforming how musculoskeletal (MSK) care is delivered at scale. Our platform combines AI-powered digital care, clinical protocols, and reimbursement-enabling technology to help healthcare providers and organizations improve outcomes, expand access to care, and generate new revenue streams. We operate across multiple business lines and customer segments, supporting: - independent physical therapy and orthopedic clinics - multi-site provider groups and health systems - health plans and payer organizations - employer-sponsored populations This role requires someone who can successfully navigate the full spectrum of healthcare customers—from single-location clinic owners to large enterprise organizations—and manage implementations across very different operational environments. To date, Joint Academy has treated 200,000+ patients, published 40 peer-reviewed clinical studies, and onboarded thousands of clinicians across many of the worlds leading health systems. Backed by $50M from leading global investors, we are scaling rapidly and building the category leader in digital MSK care. Why Join Our Customer Success Team You will play a critical role in helping our partners successfully deploy digital MSK programs across a wide range of healthcare environments. Your portfolio will include: - independent physical therapy clinics - multi-location provider groups - health systems - health plans - employer-sponsored populations Success in this role requires the ability to context-switch between very different types of customers, understand their operational workflows, and lead structured implementations that drive adoption, outcomes, and measurable financial impact. This is not a traditional support role—you will operate as a strategic advisor and implementation leader, helping organizations deploy new care delivery models at scale. The Role You will lead the end-to-end deployment and success of Joint Academy programs across clinics, health systems, health plans, and employer populations. This includes: - managing structured onboarding and implementation programs - driving adoption across clinical teams and leadership stakeholders - ensuring partners achieve measurable outcomes and ROI - reporting back on utilization, clinical results, cost savings, and revenue impact You will work across organizations of very different sizes—from single-location clinics to enterprise healthcare organizations—and must be comfortable managing both simultaneously. Responsibilities - Lead onboarding and implementation for new partners, ensuring rapid time-to-value (goal: <30 days to first RTM reimbursement). - Manage full lifecycle implementations across clinics, health systems, health plans, and employer populations. - Act as a strategic advisor to partners, helping them successfully deploy digital MSK care programs. - Build relationships with stakeholders ranging from clinic owners and clinicians to executives and payer teams. - Educate care teams on how to use the platform effectively and drive patient engagement. - Develop implementation plans that scale across multi-site organizations and enterprise deployments. - Track and report clinical outcomes, utilization metrics, cost savings, and ROI back to client organizations. - Identify opportunities to expand program adoption and increase value for partners. - Collaborate cross-functionally with Sales, Product, Clinical, and Operations teams to align on partner goals and feedback. - Manage multiple implementations simultaneously while maintaining strong project management discipline. - Host training sessions, webinars, and check-ins to reinforce best practices and showcase results. - Represent Joint Academy at conferences and client events as a trusted advisor in digital MSK care. Who You Are - 5+ years of experience in Customer Success, Account Management, Implementation, or Strategic Accounts within a B2B SaaS company. - Proven project management experience comfortable leading structured implementations and managing multiple rollouts simultaneously. - Track record of driving customer adoption, engagement, and retention. - Comfortable working with both SMB customers and enterprise healthcare organizations. - Strong communicator who can build trust with clinicians, operators, and executives alike. - Self-starter with a high ownership mindset and the ability to operate in a fast-moving environment. - Experience in healthcare, digital health, or physical therapy is a plus but not required. - Data-driven and process-oriented, with experience using modern Customer Success and CRM platforms. - Willing to travel 10–20% for conferences and client visits. Compensation & Perks - Base salary: $120k + strong performance-based bonus (OTE $200k+) - Meaningful equity / stock options - Full medical, dental, and vision coverage - 401(k) with company match - HSA/FSA options - Unlimited PTO - Remote-first culture with off-sites and monthly lunches

(Remote Role – Must Be Based in the Miami Area) Why Joint Academy Joint Academy is transforming how musculoskeletal (MSK) care is delivered at scale. Our platform combines AI-powered digital care, clinical protocols, and reimbursement-enabling technology to help healthcare providers and organizations improve outcomes, expand access to care, and generate new revenue streams. We operate across multiple business lines and customer segments, supporting: - independent physical therapy and orthopedic clinics - multi-site provider groups and health systems - health plans and payer organizations - employer-sponsored populations This role requires someone who can successfully navigate the full spectrum of healthcare customers—from single-location clinic owners to large enterprise organizations—and manage implementations across very different operational environments. To date, Joint Academy has treated 200,000+ patients, published 40 peer-reviewed clinical studies, and onboarded thousands of clinicians across many of the worlds leading health systems. Backed by $50M from leading global investors, we are scaling rapidly and building the category leader in digital MSK care. Why Join Our Customer Success Team You will play a critical role in helping our partners successfully deploy digital MSK programs across a wide range of healthcare environments. Your portfolio will include: - independent physical therapy clinics - multi-location provider groups - health systems - health plans - employer-sponsored populations Success in this role requires the ability to context-switch between very different types of customers, understand their operational workflows, and lead structured implementations that drive adoption, outcomes, and measurable financial impact. This is not a traditional support role—you will operate as a strategic advisor and implementation leader, helping organizations deploy new care delivery models at scale. The Role You will lead the end-to-end deployment and success of Joint Academy programs across clinics, health systems, health plans, and employer populations. This includes: - managing structured onboarding and implementation programs - driving adoption across clinical teams and leadership stakeholders - ensuring partners achieve measurable outcomes and ROI - reporting back on utilization, clinical results, cost savings, and revenue impact You will work across organizations of very different sizes—from single-location clinics to enterprise healthcare organizations—and must be comfortable managing both simultaneously. Responsibilities - Lead onboarding and implementation for new partners, ensuring rapid time-to-value (goal: <30 days to first RTM reimbursement). - Manage full lifecycle implementations across clinics, health systems, health plans, and employer populations. - Act as a strategic advisor to partners, helping them successfully deploy digital MSK care programs. - Build relationships with stakeholders ranging from clinic owners and clinicians to executives and payer teams. - Educate care teams on how to use the platform effectively and drive patient engagement. - Develop implementation plans that scale across multi-site organizations and enterprise deployments. - Track and report clinical outcomes, utilization metrics, cost savings, and ROI back to client organizations. - Identify opportunities to expand program adoption and increase value for partners. - Collaborate cross-functionally with Sales, Product, Clinical, and Operations teams to align on partner goals and feedback. - Manage multiple implementations simultaneously while maintaining strong project management discipline. - Host training sessions, webinars, and check-ins to reinforce best practices and showcase results. - Represent Joint Academy at conferences and client events as a trusted advisor in digital MSK care. Who You Are - 5+ years of experience in Customer Success, Account Management, Implementation, or Strategic Accounts within a B2B SaaS company. - Proven project management experience comfortable leading structured implementations and managing multiple rollouts simultaneously. - Track record of driving customer adoption, engagement, and retention. - Comfortable working with both SMB customers and enterprise healthcare organizations. - Strong communicator who can build trust with clinicians, operators, and executives alike. - Self-starter with a high ownership mindset and the ability to operate in a fast-moving environment. - Experience in healthcare, digital health, or physical therapy is a plus but not required. - Data-driven and process-oriented, with experience using modern Customer Success and CRM platforms. - Willing to travel 10–20% for conferences and client visits. Compensation & Perks - Base salary: $120k + strong performance-based bonus (OTE $200k+) - Meaningful equity / stock options - Full medical, dental, and vision coverage - 401(k) with company match - HSA/FSA options - Unlimited PTO - Remote-first culture with off-sites and monthly lunches

• Provide patients with personalized leadership and guidance in restoration of function and reduction of pain • Identify and meet patients goals and needs • Reduce the need for medication and provide alternatives to surgery • Develop care plans using a variety of treatment techniques • Motivate patients during treatment in order to help them function optimally • Promote clients healthy lifestyle by improving strength, flexibility, balance, and coordination • Evaluate outcomes, while closely monitoring and communicating progress • Document patient care services

• Provide patients with personalized leadership and guidance in the restoration of function and reduction of pain • Identify and meet patients goals and needs • Reduce the need for medication and provide alternatives to surgery • Develop care plans using a variety of treatment techniques • Motivate patients during treatment in order to help them function optimally • Promote clients healthy lifestyle by improving strength, flexibility, balance, and coordination • Evaluate outcomes, while closely monitoring and communicating progress • Document patient care services

• Provide patients with personalized leadership and guidance in the restoration of function and reduction of pain • Enjoy using technology in Healthcare (Telehealth) • Identify and meet patients goals and needs • Reduce the need for medication and provide alternatives to surgery • Develop care plans using a variety of treatment techniques • Motivate patients during treatment in order to help them function optimally • Promote clients healthy lifestyle by improving strength, flexibility, balance, and coordination • Evaluate outcomes, while closely monitoring and communicating progress • Document patient care services

• Provide patients with personalized leadership and guidance in the restoration of function and reduction of pain • Identify and meet patients goals and needs • Reduce the need for medication and provide alternatives to surgery • Develop care plans using a variety of treatment techniques • Motivate patients during treatment in order to help them function optimally • Promote clients healthy lifestyle by improving strength, flexibility, balance, and coordination • Evaluate outcomes, while closely monitoring and communicating progress • Document patient care services